Kia Soul Complaints (2012)

516 consumer complaints on file.

#11102797June 20, 2018
ENGINE
VEHICLE AT 155000 MILES. DRIVING UP HILL ON A A ROAD I DRIVE EVERY DAY TO WORK. 0510, GOING 60 MPH AT 4000 RPMS UP THE HILL. SOUND/FELT ENGINE EXPLODE. PULLED TO THE SIDE OF THE ROAD TO INSPECT. OIL HAD LEAKED OUT AND COULD NOT SEE DAMAGE. GOT IT TOW HOME AND FOUND THAT A PISTON ROD HAD BROKE AND GONE THREW THE BOTTOM OF THE ENGINE PAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096613May 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WAS DRIVING ON THE EXPRESS WAY BEHIND A SEMI. WHEN THE SEMI GOT OVER IN THE RIGHT LANE I ACCELERATED AND HERD A LOUD BANG AND DARK SMOKE STARTED COMING FROM MY ENGINE. IT SMELLED OFTEN AND IMPAIRED MY VISION. SEVERAL OF MY CAUSATION LIGHT ILLUMINATED AND I WAS STUCK AT 60 MPH MY CAR WOULD NOT ACCELERATE AND STOPPED WORKING. I GOT OVER IN THE RIGHT LANE SAFELY AND COASTED FOR ABOUT A MILE AND A HALF TO THE NEAREST EXIT. SOMETHING TOLD ME DO NOT PUT YOUR FOOT ON THE BRAKES OR YOU WILL BE IN SERIOUS TROUBLE. AS I GOT OF THE EXIT I STARTED TO BRAKE AND MY CAR STOPPED AND DIED.OIL WAS LEAKING OUT AND NOTHING WAS WORKING. I HAD TO GET PEOPLE TO PUSH ME OFF TO THE SIDE OF THE ROAD AND GET A TOW TO THE DEALERSHIP. THEY TOLD ME I HAD CATASTROPHIC ENGINE FAILURE. SO MY ENGINE FAILED ME AND I COULD HAVE BEEN KILLED. I DID RESEARCH AND THERE HAVE BEEN MANY KIA'S WITH RECALL AND VERY SIMILAR SITUATIONS AS MINE BUT NOT WITH MY MODEL CAR. I AM SURE THIS IS A MANUFACTURES ERROR AND I PRAY KIA DOES A RECALL TO PROTECT PEOPLE'S LIVES. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094110May 16, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR WOULD NOT START, IT WAS FOUND THAT THE WIRE COVERS AND WIRES WERE DISINIGRATED. IT WAS TAKEN TO SHOP AND REPAIRED. THEN TWO WEEKS LATER HAPPENED AGAIN, THEN AGAIN ON 5/10/18 THE CAR WOULD NOT START AGAIN. VEHICLE WAS TOWED TO SHOP AND MECHANIC HAD ADVISED THAT IT WAS THE SAME ISSUE BUT DIFFERENT LOCATION, THIS TIME WAS WORSE AND WAS TOLD THAT IF THE VEHICLE WOULD HAVE STARTED THAT IT WOULD HAVE POSSIBLY CAUGHT ON FIRE AND ENDANGERING THE SAFETY TO MYSELF AND OTHER OCCUPANTS. WAS ALSO INFORMED THAT KIA USES A SOY BASED PEANUT OIL COATING FOR THE WIRES. HE INFORMED THAT THIS WOULD ATTRACT ANIMALS. I HAVE SPENT OVER $900 FOR THESE REPAIRS. THE MECHANIC ADVISED THAT KIA IS AWARE OF THIS AND THERE ARE NO RECALLS AS FAR AS HE IS AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093235May 10, 2018
STEERING
THE STEERING BECAME VERY LOOSE AND STARTED CLANKING WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION WHILE IN MOTION ON A CITY STREET TRAVELLING AT LESS THAN 40 MPH. THE CAR HAD LESS THAN 80K MILES ON IT AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092449May 8, 2018
STEERING
STEERING WHEEL COUPLER FAILURE. STEERING WHEEL MAKE CLUNKING NOISE WHEN TURNING IN EITHER DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091967May 4, 2018
STEERING, EXTERIOR LIGHTING
I RECENTLY NOTICED WHEN STOPPED THAT THE STEERS NO WHEEL MAKES A CLUNKING SOUND WHEN STEER NO LEFT TO RIGHT AND BACK AGAIN AND HAS A LITTLE PLAY LIKE IT'S NOT CATCHING. ALSO I RECENTLY HAD BRAKE LIGHTS REPLACED AND IT QUICKLY BURNED OUT ON THE BOTTOM HALF OF THE DRIVERS SIDE BRAKE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091566May 3, 2018
STEERING
AT 58,000 MILES THE SOUL STARTED TO MAKE A CREAKING SOUND WHEN TURNING WHEEL SHARPLY TO RIGHT OR LEFT. I TOOK IT IN TO KIA SERVICE AT KIA WEST IN ORLANDO. THEY DIAGNOSED THAT RACK AND PINION WAS DEFECTIVE AND HAD TO BE REPLACED = $997.09 (INCLUDING THE ALIGNMENT IT NEEDED AFTERWARDS) -- I KNOW THE 2013 KIA SOULS WERE RECALLED FOR SAFETY FOR THIS VERY SAME PROBLEM AND EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS - KIA HAS NOT RECALLED THE 2012 KIA SOUL FOR RACK AND PINION DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084600April 11, 2018
STEERING
"CLUNKING" PLAY IN STEERING BEGAN RECENTLY WHICH IS REPORTEDLY FAILURE OF THE STEERING COUPLER.. KIA RECALLED 2014-26 TWICE AND THERE IS AN EXTENDED WARRANTY FOR REPLACEMENT OF OPTION 11-14 OPTIMA'S .. NOTHING FOR 2012 SOUL EXCEPT WEB PAGES OF COMPLAINTS OF SAME PROBLEM. CROSS REFERENCING THE PART NUMBERS SHOWS THAT ALL THESE VEHICLES, INCLUDING MODELS OUTSIDE THEIR RECALL, USE THE SAME PART YET KIA IS TELLING 2012 OWNERS TO PAY FOR IT OUT OF POCKET.. THIS SAFETY HAZARD AND A FAILURE BY THE MANUFACTURER THAT NEEDS TO BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084356April 10, 2018
STEERING
WHEN STOPPED THE STEERING WHEEL MAKES A LOUD CLUNKING NOISE WHEN MOVE FROM RIGHT TO LEFT AND BACK.. WHILE DRIVING HAS A BACK AND FORTH CLUNKING MOVEMENT FELLING AS IF THE VEHICLE WAS BEING DRIVE OVER A ROAD LACED WITH SMALL BUMPS IN IT. IT WOULD APPEAR THAT THE MDPS FLEX COUPLING HAS DETERIORATED AND PRESENTS A MAJOR SAFETY ISSUE. THE 2014 KIA SOUL WAS RECALLED FOR THIS SAME PROBLEM.THIS IS A MAJOR LIFE THREATENING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083763April 7, 2018
STEERING
FLEXIBLE COUPLING IS DAMAGED, STEERING WHEEL NOISY, RATTLING NOISE, WORRY ABOUT SAFETY STEERING MIGHT NOT WORK AND CAUSE ACCIDENT OR DEATH DUE TO MALFUNCTION. WENT TO DEALERSHIP AND TOLD ME IT WOULD COST $200.00 AND IT IS LIKELY THAT IT WOULD DO IT AGAIN. VERY DISAPPOINTED WITH KIA VEHICLES , DEFINITELY WOULD NEVER BUY A KIA VEHICLE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083771April 7, 2018
STEERING
MY VEHICLE STARTED MAKING A CLUNKING/CLICKING SOUND FROM THE STEERING COLUMN AREA WHEN TURNING THE STEERING WHEEL RIGHT OR LEFT. THE NOISE/SOUND QUICKLY STARTED GETTING LOUDER IN A SHORT AMOUNT OF TIME/MILEAGE. THE STEERING ALSO STARTED GETTING LOOSER AS THE SOUND INCREASED. THIS OCCURRED BOTH WHILE SETTING STILL OR WHILE IN MOTION. THE REPAIR SHOP HAD TO REPLACE A FAULTY STEERING COUPLER (56315-2KOOOFFF) FOR ABOUT $225.00. AFTER THE REPLACEMENT THE SOUND/NOISE AND LOOSENESS ARE GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080614March 21, 2018
STEERING
STEERING NOISE CAUSED BE A BAD PIECE IN STEERING LINKAGE. PLASTIC PIECE WHICH MAKES STEERING LOOSE AND POSSIBLE LOSS OF STEERING. KIA ADMITTED TO ME IT'S A PROBLEM WHICH IS COMMON. BUT NOT COVERED BY WARRANTY AFTER 50.00 MILES. THIS IS A SAFETY ISSUE AND THEY ARE AWARE OF IT. IT DEMANDS A RECALL FOR SAFETY REASONS. IT ALSO IS ON HYUNDI PRODUCTS. SAFETY ISSUE! FACTORY AWARE OF DANGER! RECALL MANDATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076859March 8, 2018
STEERING
KNOCKING SOUND WHEN TURNING STEERING WHEEL SLIGHTLY TO EITHER LEFT OR RIGHT. I WAS TOLD IT IS A BAD COUPLER WITHIN THE STEERING COLUMN THAT NEEDS TO BE REPLACED AND IT WILL PROBABLY BECOME A RECALL BECAUSE THE DEALERSHIP HAS HAD MANY CUSTOMERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074987February 26, 2018
STEERING
STEERING WHEEL LOOSE AND CLICKING WHILE DRIVING. FELT LOOSE WHILE STATIONERY. LOCAL AUTO SHOP REPLACED MDPS FLEX COUPLING. IT WAS TOTALLY WORN OUT. CAR HAD LESS THAN 37,000 MILES. APPARENTLY 2014 VEHICLES WERE RECALLED FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073940February 20, 2018
STEERING
I AM SHY OF HITTING 80K MILES ON MY SOUL 79795 TO BE EXACT. I HAVE NOTICED THAT WITHIN THE PAST COUPLE OF WEEKS MY STEERING WHEEL HAS BEEN 'CLICKING' WHETHER IN A STATIONARY POSITION OR IN MOTION. HOW IS THERE NO RECALL OR TSB ON THIS AS I HAVE BEEN DOING MY RESEARCH AND THERE ARE NUMEROUS VEHICLES WITH THIS ISSUE! THIS IS AN ACCIDENT WAITING TO HAPPEN!! I HAVE YET TO TAKE IT TO THE DEALERSHIP BUT TO TOP IT OFF THE WARRANTY IS OUT. LOCAL MECHANICS WILL NOT ATTEMPT TO TOUCH IT! SOMEONE PLEASE START A RECALL OR A TSB!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072353February 12, 2018
STEERING
UPON DRIVING THERE IS A CLANKING NOISE COMING FROM STEERING WHEEL ADVISE BY MECHANIC THAT HE WAS AWARE OF THIS NOISE AND THAT TO CONTACT KIA AS THERE WAS A RECALL LOOKED UP AND ADVISED BY KIA NO. AFRAID TO DRIVE CAR AS IT SOUNDS THAT THE STEERING WHEEL IS GOING TO COME OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071596February 7, 2018
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
12/28/17 PURCHASED CAR FROM KIA DEALERSHIP. 1/27/18 I WAS DRIVING APPROX 50 MPH DOWN A COUNTY ROAD AND THE DRIVERS SIDE WINDSHIELD PANELLING FLEW OFF. THE PASSENGER SIDE IS LOOSE AS WELL. I AM TOLD NO WAY TO SECURE PASSENGER SIDE IT JUST HAS TO BE REPLACED AS WELL. ALSO NOTICED A LOUD SCREECHING COMING FROM DRIVER SIDE EVERY TIME I APPLY THE BRAKE. 2/3/18 NEIGHBOR WAS DRIVING BEHIND ME DOWN A CITY STREET AND CALLED TO TELL ME REAR DRIVER SIDE TIRE APPEARED WOBBLY. 2/6/18 DEALERSHIP SAID BAD WHEEL BEARING AND REPLACED BUT STILL HAD NOT ORDERED PANELLING. ALSO SAID NOISE WAS FINE IT WAS JUST CAUSED BY METALLIC STRUCTURE OF BRAKES AND HAVE TO DEAL WITH IT. 2/7/18 THE STEREO WILL TURN ON BUT EVERYTHING IS BACK TO FACTORY PRESETS AND NO SOUND COMES OUT OF SPEAKERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067250February 6, 2018
UNKNOWN OR OTHER
BACKUP CAMERA STOPPED WORKING JUST OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067305February 6, 2018
STEERING
STEERING IS LOOSE AND MAKES CLUNK SOUND. CALLED KIA AND SAID NO RECALLS????? OUT OF WARRANTY. THIS IS A ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066866February 4, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
2012 KIA SOUL WITH LESS THAN 15,000 MILES ON IT SUDDENLY BURST INTO FLAMES AND THE CAR IS A TOTAL LOSS .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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