Kia Sorento Complaints (2005)

307 consumer complaints on file.

#10470722August 15, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INSIDE AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 79,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469579August 7, 2012
ENGINE
ENGINE LIGHT CAME ON AND HAD NO PASSING GEAR WHEN YOU ACCELERATE. CODE P0122 TPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468701July 27, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
I BOUGHT MY 2005 KIA SORENTO OCTOBER 2011. THE COST OF THE VEHICLE WAS $8664.00 AND FINANCED FOR $13,399.48 OR 36 MONTHS. THIS VEHICLE WAS PURCHASED AT BRICK CITY MOTORS, 316 BROADWAY AVE, NEWARK, NJ 07104. A WARRANTY FOR 6 MONTHS OR 7500 MILES WAS ISSUED WITH IT. THE WARRANTY DID NOT COVER THE DEFECT IN THE ENGINE. ON FEBRUARY 7 2012, I WAS DRIVING ON INTERSTATE 280 IN THE 3RD LANE GOING WEST WHEN THE VEHICLE SHUT OFF. THE POWER STEERING WENT OUT AND I WAS UNABLE TO TURN THE HAZARD LIGHTS ON. THANK GOD PEOPLE WERE NOT FLYING OR THERE WOULD HAVE BEEN A TRAGIC ACCIDENT. I HAD THE VEHICLE TOWED TO A KIA DEALERSHIP IN NUTLEY NJ. I DID THAT BECAUSE I FIGURED IT WAS A KIA PRODUCT LET THEIR DEALERSHIP REPAIR IT. THE RESULT FOR THE PROBLEM WAS REPLACED TIMING BELT/CRANKSHAFT GEAR/TENSIONER/PULLEY/IDLER/BALANCER-NOTE: CR DAMAGED- JEWELED KEY WAY TO CRANK SLOT LIMITED WARRANTY ON REP. THE LABOR COST WAS 826.00 WITH NO GUARANTEE ON PARTS OR LABOR. BRICK CITY PAID FOR THE PARTS AND I PAID FOR THE LABOR. ON JULY 15TH 2012 MY KIA SORENTO HAD TO BE TOWED TO KIA IN NUTLEY NJ. THE REP ADVISOR TOLD ME THAT I NEED TO GET RID OF THE VEHICLE WHILE I CAN. I PAID 50 SOME DOLLARS FOR AN OIL CAP TO BE REPLACED. THE VEHICLE HAD SHUT OFF AGAIN LIKE IT DID IN FEB 2012. THE REP ALSO TOLD ME THAT I NEED A TRANSMISSION. ON JULY 26 THE VEHICLE WOULD NOT START UP AND A FRIEND OF MINE TOOK ME TO HER BROTHERS MECHANIC SHOP. THE END RESULT WAS THAT THEY FOUND THE CRANKSHAFT NEEDS REPLACING AND WAS BENT AGAIN. ON JULY 26, 2012, I, THEN WENT BACK TO KIA IN NUTLEY NJ AND THE MANAGER TOLD ME THE WORK THEY DID WAS NOT WARRANTED AND THAT BRICK CITY MOTORS SCREWED ME. I CALLED KIA MOTORS IN WOODBRIDGE NJ AND THEY TOLD ME THE WORST CASE SCENARIO IS THAT I HAVE TO PAY MAYBE 2000.00 FOR A REPLACEMENT. I AM A DISABLED VETERAN PERMANENTLY AND TOTALLY DISABLED. I HAVE TO HAVE A SUV DUE TO DAILY CHRONIC PAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465821July 16, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I'VE REPEATEDLY HAD TO REPLACE THE HEADLIGHTS IN THIS CAR EVERY COUPLE OF MONTHS. WHEN ONE LIGHT IS REPLACED, THE OTHER SIDE GOES OUT NEXT. THIS HAS HAPPENED SEVERAL TIMES FOR THE PAST SEVERAL YEARS. I HAVE 189,000 MILES ON THE CAR NOW. I DON'T REMEMBER EXACTLY WHEN IT STARTED. MY DRIVER SEAT ALSO STOPPED WORKING. THE BACK GOES FORWARD AND BACK, BUT THE BASE SEAT DOESN'T MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462542June 21, 2012
STEERING
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT WAS TRAVELING 10 MPH WHEN THE POWER STEERING ASSIST FAILED WHILE ATTEMPTING A LEFT TURN AND THE CONTACT CRASHED INTO A DITCH. THE VEHICLE WAS DESTROYED. THE POLICE WERE NOT CONTACTED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 143,000 . . UPDATED 07/27/12 *BF THE CONSUMER STATED THE POWER STEERING FAILURE HAPPENED ON FOUR DIFFERENT OCCASIONS. THE AIRBAGS DID NOT DEPLOY DURING CRASH. UPDATED 08/02/2012. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10462447June 20, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS, INTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT BULBS HAVE GONE OUT AT LEAST ONCE A MONTH SINCE I HAVE PURCHASED VEHICLE USED. HAVE TO KEEP SPARE BULBS IN VEHICLE IN CASE IT HAPPENED AGAIN AT NIGHT WHICH I WOULD NOT BE ABLE TO DRIVE WITH MY NORMAL HEADLIGHTS IG I HAD NOT CARRIED THE SPARE ONES IN SORENTO. BRAKE LIGHTS HAVE GONE OUT 3 TIMES SINCE I HAVE PURCHASED SORENTO IN MARCH 2012. LIGHTING INTERIOR DOES NOT WORK UNLESS YOU MANUALLY PUSH THE BUTTON FROM THE TOP OF CEILING. DOOR AJAR" LIGHT CAME ON AND STARTED BEEPING ALL DOORS WERE TIGHTLY SHUT. WAS TOLD THAT THE SEAT BELT HARNESS METAL PART MAY HAVE CAUSED THE DRIVERS DOOR TO BEND OR KNOCK OFF THE DIODE BUTTON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456022April 22, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
EVERYTHING FROM INTERIOR LIGHTS, RADIO, CLOCK, DOOR LOCKS AND HEADLIGHTS BURNING OUT HAVE BEEN A PROBLEM. WHILE DRIVING AND THE INTERIOR LIGHTS JUST COME ON. HEADLIGHTS BURN OUT EVERY 6 MONTHS. EVERYTHING ELSE WORKS WHEN IT WANTS. I TOOK KIA TO COURT TO GET A EQUAL TRADE BUT ONLY GOT $9,000. HAD TO GIVE $3,500 TO THE LAWYERS. THE OTHER $5,500 WAS NOT EVEN ENOUGH TO COVER A TRADE IN BECAUSE THE KIAS HAVE A TERRIBLE VALUE FOR TRADES. ENDED UP SPENDING MORE THAN HALF TRYING TO HAVE IT REPAIRED, STILL NOTHING. KIA KNOWS THERE IS A PROBLEM BUT WILL NOT ADDRESS IT. EVEN THE SEVERAL SERVICE MANAGERS (OFF THE RECORD) THAT I SPOKE WITH THROUGH MY HORRIFIC EXPERIENCE TOLD ME THAT IT'S A HUGE PROBLEM AND THEY DON'T WANT TO DO ANYTHING BECAUSE OF THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453635March 31, 2012
ELECTRICAL SYSTEM
ALL OF A SUDDEN THE KIA IGNITION WONT ENGAGE THE STARTER ,THE HEADLIGHTS WONT WORK AND THE SPEED ODOMETER MOVING AND THE AC APPEARS NOT TO WORK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453560March 30, 2012
POWER TRAIN
I SEE THAT YOU HAVE 15 RECALLS FOR THIS SUV, I HAVE ONLY HAD KIA SERVICE THIS TRUCK, UNTIL 09/09/2011 CAN YOU TELL ME WHY, NO NOTICE OR REPAIRS HAVE BEEN FIXED, NOT ONE NOTICE IN THE MAIL JOE MEYERS KIA. HOUSTON TEXAS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450578March 7, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS BLOWING ON A REGULAR BASIS. REPLACE HEADLIGHTS FOUR TO FIVE TIMES A YEAR POSSIBLE ELECTRICAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447201February 8, 2012
EXTERIOR LIGHTING
HEADLIGHTS REPLACED WITH XENON HEADLIGHTS. THEY BLEW, BOTH AT THE SAME TIME, ABOUT 60 DAYS AFTER INSTALLATION. THEN I REPLACED THEM AGAIN WITH THE SAME LIGHTS, AGAIN, ONE BLEW ABOUT 3 MONTHS LATER. REPLACED THEM WITH REGULAR HEADLIGHTS. DRIVERS SIDE BLEW, REPLACED IT, BOTH BLEW AGAIN ABOUT 4 MONTHS LATER. LAST WEEK, DRIVERS SIDE WENT, REPLACED IT, AND THE PASSENGER SIDE BLEW THE VERY NEXT DAY. WITH THE AMOUNT OF COMPLAINTS I HAVE SEEN ONLINE, KIA SHOULD BE DOING SOMETHING ABOUT THIS. I HAVE ALSO HAD TO CHANGE SIDE MARKERS, TAIL LIGHTS (TWICE) AND A DIRECTIONAL (TWICE). I HAVE ONLY OWNED THE VEHICLE SINCE 10/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446522February 7, 2012
ELECTRICAL SYSTEM:WIRING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2005 KIA SORENTO. CONSUMER WRITES IN REGARDS TO DEFROSTER SWITCH MALFUNCTION *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE MECHANIC STATED THE DASH WIRING HAD MELTED AND THE RELAY FOR THE FRONT WINDSHIELD DEFROSTER WAS STUCK IN THE OPEN POSITION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446690February 4, 2012
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING VEHICLE IN 2 WHEEL DRIVE, FRONT DIFFERENTIAL LOCKED UP ABOUT 1 MINUTE AFTER NOISES WERE HEARD AND SMOKE STARTED APPEARING CAUSING VEHICLE TO COME TO AUTOMATIC HALT...IN TRAFFIC. NO ONE WANTS TO COVER DAMAGE CREATED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442057January 2, 2012
EXTERIOR LIGHTING
I HAVE HAD TO REPLACE THE BULBS IN THIS VEHICLE EVERY FEW MONTHS. BRAKE LIGHTS, HEAD LIGHTS, FOG LIGHTS, BLINKERS ETC. THIS IS INSANE. I KEEP GETTING TICKETS, AND NOW 2 DAYS AGO THE OFFICER RECOGNIZED ME FROM PULLING ME OVER FOR THE SAME THING 6 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441707December 30, 2011
SUSPENSION
BRACKETS THAT HOLD THE REAR END UPPER CONTROL ARMS ARE COMPLETELY RUSTED INTO TWO USELESS PIECES. ONLY THE LOWER CONTROL ARMS AND SIDE LINK OR CANARD IS HOLDING THE REAR END IN PLACE, ANY TORQUE APPLIED COULD POTENTIALLY TWIST THE REAR CAUSING CATASTROPHIC DAMAGE, OBVIOUSLY THE METAL IS BAD AND WITH NO WEEP HOLES SALT, WATER, ETC. HOLD IN BRACKET. I THOUGHT THE HANDLING FELT BAD, AND HEARD SLIGHT, EVER SO SLIGHT CLUNKING, WOULD NEVER HAVE SUSPECTED THIS UNTIL TOO LATE EXCEPT I WAS CHECKING BRAKE PADS AND NOTICED THE DISCONNECTED SUSPENSION, NOW MUST GRIND OFF OLD BRACKETS, FABRICATE NEW ONES AND WELD ON AFTER FREEING UP UPPER CONTROL ARM BOLTS, NOT YOUR NORMAL MECHANIC WORK ON A 6 YEAR OLD CAR,,[XXX],,I FEAR WHAT COULD HAPPEN TO THE UNSUSPECTING NORMAL PERSON,,STAY WELL CLEAR OF ANY SORENTO'S YOU SEE ON THE ROAD, AND BY ALL MEANS INFORM ANY OWNERS OF THESE TO CHECK THEIR UPPER CONTROL ARMS BRACKETS. THIS SHOULD BE A FACTORY RECALL. WHY SHOULD WE (I) HAVE TO REPAIR OR JUNK AN OTHERWISE GOOD CAR. P.S. ANY AND ALL GARAGES THAT INSPECT THIS CAR SHOULD BE FAILING THEM AND IF THERE NOT THEY AREN'T LOOKING AT THE SUSPENSION WELL ENOUGH, EVERY ONE I CHECKED, THREE SO FAR ARE IN VARIOUSLY ILL SHAPE, NOT COMPLETE FAILURE BUT SO CLOSE, TO CALL THEM UNSAFE AGAIN [XXX] METAL BRACKETS, OTHER PIECES OF METAL CLOSE BY LOOK BRAND NEW, THANKS, I FEEL BETTER NOW, TIME TO RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR *KB UPDATED 06/13/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441334December 27, 2011
ELECTRICAL SYSTEM
MY CAR HAS BROKEN DOWN 3 TIMES IN THE LAST MONTH. I HAVE A 2005 KIA SORENTO WITH 115,000 MILES ON IT. EVER SINCE I BOUGHT MY CAR, IT HAS CONTINUALLY HAD ELECTRICAL ISSUES SUCH AS REPLACEMENT OF THE HEADLIGHTS EVERY FEW MONTHS. I HAVE JUST DEALT WITH IT AND LEARNED HOW TO REPLACE THEM MYSELF. ONE MONTH AGO THOUGH, MY CAR BROKE DOWN AND I HAD IT TOWED TO MY LOCAL MECHANIC. HE SAID IT WAS THE ALTERNATOR AND WENT AHEAD AND REPLACED IT. EVERYTHING WAS RUNNING SMOOTH WHEN I DROVE IT AWAY BUT THEN 2 WEEKS LATER, I BROKE DOWN AGAIN (SAME SYMPTOMS OCCURRED FROM WHEN I BROKE DOWN THE FIRST TIME - BRAKE & BATTERY LIGHT BLINKS AND THEN THE AIRBAG LIGHT COMES ON AND BOOM, NO POWER). BROUGHT IT TO THE SAME MECHANIC AND THIS TIME IT WAS THE BATTERY THAT NEEDED REPLACED SO HE WENT AHEAD AND REPLACED IT. JUST YESTERDAY, 2 WEEKS AFTER THE BATTERY ISSUE, MY CAR BROKE DOWN AGAIN WITH THE SAME SYMPTOMS OCCURRING. I'M STILL WAITING ON IT TO BE DIAGNOSED BUT THERE IS NO OTHER EXPLANATION THAN FOR IT TO BE AN ELECTRICAL ISSUE. SUGGESTIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439153December 9, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT ALL OF THE INSTRUMENT PANEL LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE CRANKSHAFT POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGE WAS 110,522. UPDATED 1/29/13 *CN UPDATED 2/6/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437690November 29, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I CONSTANTLY HAVE TO CHANGE TAIL LIGHTS AND HEAD LIGHTS ON MY VEHICLE. EVERY 4/5 MONTHS THEY ARE GOING OUT. ALSO THE INTERIOR LIGHT ABOVE IN THE BACK SEATING AREA DOES NOT COME ON WHEN THE DOORS ARE OPEN, ONLY IF MANUALLY PRESSED ON AND OFF. THE LIGHT BEHIND THE PANEL CONTROLLING THE HEAT/AIR TEMPERATURES IS NO LONGER FUNCTIONAL. NO ONE ELSE SEEMS TO CHANGE THEIR LIGHTS AS FREQUENTLY AS I DO, IF AT ALL SINCE THEY'VE HAD THEIR CARS. IT SEEMS TO BE AN ISSUE WITH THE ELECTRICAL SYSTEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435299November 11, 2011
ENGINE AND ENGINE COOLING
STRIPPED CRANK SHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434907November 8, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WE HAVE A CONSTANT PROBLEM WITH HEADLIGHT BULBS. I HAVE TRIED EVERY AVAILABLE BRAND AT LOCAL AUTOMOTIVE STORES FROM THE LEAST EXPENSIVE TO THE MOST EXPENSIVE WITH THE SAME RESULTS. THEY LAST ABOUT 4 MONTHS AT BEST. THERE IS A DEALER AVAILABLE "FIX" WHICH INCLUDES A NEW WIRING HARNESS. KIA WILL NOT FIX THIS AT NO COST. THERE HAS BEEN 4 TIMES IN THE LAST 3 YEARS THAT THE HEADLIGHT HAS FAILED DURING LATE NIGHT DRIVING. I REPLACED THE BLOWN BULB AND WITHIN HOURS THE OPPOSITE SIDE FAILED. HAD BOTH FAILED AT THE SAME TIME IT WOULD BE A SERIOUS PROBLEM. AT THE DEALERSHIP (THREE) THEY SAID "YEA A LOT OF PEOPLE HAVE THIS ISSUE" MY OTHER VEHICLES BULBS LAST ON AVERAGE 5 TIMES LONGER - OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Sorento