Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11589466May 18, 2024
ENGINE
My Grand daughter' car. May 9th 2024 discovered engine oil is in the engine coolant system. KIA tech says it a blown head gasket or the threads that were machined into bolt holes in the engine block for the head bolts are pulling out. Safety hazard, engine could have failed on interstate or in traffic and posed a threat to driver and others traveling on roadway. No warning of any type.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589069May 16, 2024
POWER TRAIN
Engine bearings failed at 69000 miles only .excessive metal shavings in oil filter. Oil warning light flashing on and off even though the oil is full. Burning oil and gas. Mechanic checks it up and said crank shaft bearings failure. Common issue with this car model and year. He informed me that there are open recalls engine on this model. I called kia manufacturer customer support and said no there is no recall for this vehicle even though. Recall number: 17V224000 “ Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine. Recall consequence Bearing wear may result in the engine seizing, increasing the risk of a crash. Recall action Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586811May 3, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown warning light was illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 71,895. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585884April 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and smoke was coming from the engine before the vehicle stalled. The contact was able to move the vehicle to the shoulder and had the vehicle towed. The vehicle was towed to the residence. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585900April 29, 2024
ENGINE
Engine failure similar to other Kia Engine Class Action Lawsuit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585669April 28, 2024
UNKNOWN OR OTHER
My 2014 kia sx limited is pealing paint, a huge chuck on drivers side pillar. It has been garaged kept, and only has 150,000 miles. If u need I can send a picture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585297April 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584497April 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584271April 20, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving car it suddenly lost acceleration. RMP's wouldn't go above 1.5. Speed wouldn't go above 20MPH. Check engine light came on. Was going up a hill with lots of cars behind me and suddenly could barely move. Made it to an Advance Auto and they ran diagnosis on the check engine light and it came up with 2 different codes, relating to fuel system and crankshaft. When I got the vehicle to my local mechanic they saw the codes also, and that the car had gone through 4 quarts of oil. I wasn't at the mileage for an oil change yet, so not sure why oil was almost gone. Mechanic did and oil change and issue was still not fixed. Stating engine needs to be replaced. I have several other people with Kia's who have also recently expirenced massive oil consumption and engine dying. Car was running fine prior to just going into "limp" mode randomly. However I have had a battery issue with this vehicle since day one of purchase. I have been to several mechanics including a Kia dealership with no one being able to pinpoint what is draining the battery. I have had to replace the battery 6 times in 3 years, with my vehicle being dead every other day and sometime every day from Oct-Mar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583447April 17, 2024
ENGINE
My car started overheating, then started a clicking noise and smoking. Took it to the Jackson, MI KIA dealership. Service Tech said I have a blown head gasket, but KIA discontinued the V6 motor, so I can’t get a new motor. I searched online, found out the V6 motor was discontinued because of this very issue. There was a class action lawsuit/settlement, but it was before I purchased this vehicle. What if anything can be done ? I feel duped. None of the salespeople told me about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583359April 16, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582967April 15, 2024
UNKNOWN OR OTHER
KIA SORENTO SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION. The paint on my 2014 Kia Sorento is experiencing peeling issues. 3 yrs ago I had to have my entire hood repainted, and just recently, and now the pillar on the driver's side is peeling. Very disappointing, esp since I only have 70K miles, and is garage-kept. I hope Kia does something about this. I even have the 100K miles warranty. Since this is an application issue which is a latent defect, and should be handled differently to my standard warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582322April 11, 2024
ENGINE
BLOWN HEAD GASKRT DUE TO HEADBOLTS BOLTS STRIPPING UNDER NORMAL WEAR AND TEAR, 116,000 MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581736April 8, 2024
STRUCTURE:BODY
The paint on the body of the car is chipping, and peeling away. There are large patches of paint missing. While driving down the road paint falls off. The paint comes off randomly; allowing the environment to be affected. There is rust forming on the locations the paint, and primer have peeled away at. The vehicle has not been inspected at this time. No symptoms until the paint, and primer started coming off in chunks. I have seen several other 2014, white, Kia Sorentos with paint and primer peeling up. As well as I have found several others online experiencing the same exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581569April 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Multiple reports of; Codes P0171 System too lean bank 1 P0138 O2 sensor circuit high (b1s2) P0087 Fuel pressure too low P0036 B1S2 *** frequent fuel pump and fuel injector replacements/ services due to defects in the system. Causing major damage in other systems including engine.***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581593April 7, 2024
ENGINE
My 2014 kia sorento its knock sound from engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580853April 3, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580220March 30, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Doors cannot be locked and is very dangerous when driving with my family on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580246March 30, 2024
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Door Locks/Hatch Lock won’t unlock 95% off the time, using fob OR interior switch. Also won’t unlock automatically when vehicle is put into park. Mechanic looked it and after research, determined there’s a probable faulty/stuck Relay on the BCM. Not replaceable without removing the BCM and desoldering components or replacing the whole BCM. It’s unsafe as I’m unable to unlock the doors should I need to remove/evacuate someone or my pet, from the vehicle, in an emergency. Also unable to access back hatch area to retrieve anything for roadside concern (flares/cones, spare, tire iron, etc), leaving me potentially stranded on the dangerous roadside. I first noticed this concern about 2 months ago and there were no warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579886March 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact's wife owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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