Kia Sorento Complaints (2003)

305 consumer complaints on file.

#10440437December 19, 2011
POWER TRAIN
I BROUGHT THE KIA SORENTO USED IN 2/2011 WITH 108,00 MILES AND REPLACED ALL BELTS,TRANSMISSION CHANGE,FRONT BRAKES,DRIVESHAFT ASSEMBLY, RADIATOR. NOW HAS 127,000 MILES AND EVERY MONTH I HAVE BEEN REPLACING PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440483December 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 KIA SERENTO. THE CONTACT STATED THAT THE BOLT TO THE HARMONIC BALANCER WOULD FRACTURE AT ANYTIME. THE CONTACT ALSO STATED THAT THE DEALER REPAIRED THE FAILURE ONCE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 84,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430259October 14, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 KIA SORENTO EX. THE CONTACT STATED THAT WHILE REFUELING,THE INJECTOR WOULD LEAK FUEL AT ANY TIME. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,333 AND THE CURRENT MILEAGE WAS 109,433.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429172October 8, 2011
FUEL SYSTEM, GASOLINE
WITHOUT NOTICE THIS VEHICLE STOPPED ACCEPTING FUEL PROPERLY. WHEN YOU ATTEMPT TO REFUEL, GASOLINE DOESN'T LEAK OUT, IT SPRAYS AS IF UNDER PRESSURE. MY WIFE, DAUGHTER AND I HAVE EACH BEEN SPRAYED ON DIFFERENT OCCASIONS. EVEN FILLING VERY SLOWLY CAUSES FUEL TO SPRAY FROM VEHICLE. I WOULD BE GLAD TO VIDEO IT AS IT OCCURS. IT OCCURS EVERY TIME AND CREATES A VERY SERIOUS FIRE HAZARD FOR MY FAMILY AS WELL AS OTHER CUSTOMERS AT THE FILLING STATION. I RECENTLY HAD AN ASE CERTIFIED TECHNICIAN EVALUATE THE VEHICLE AND NO PROBLEM WAS FOUND. THIS WAS GOING TO BE MY DAUGHTERS FIRST CAR BUT I DON'T FEEL ITS SAFE FOR HER AND WOULDN'T WANT TO TRADE IT TO SOMEONE AND ENDANGER THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428862October 5, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
WAS DRIVING APPROX 60 MILES PER HOUR AND FUEL PRESSURE DROPPED; ENGINE SHUT OFF. WAS ABLE TO RESTART AND DRIVE BUT FOR ONLY A FEW MILES AT THE TIME. THIS HAPPENED OVER COURSE OF COUPLE OF DAYS. HAD FUEL PUMPED REPLACED. AFTER FUEL PUMP WAS REPLACED I HAD PROBLEMS FUELING VEHICLE. GAS WOULD BUBBLE UP AND SPRAY OUT OF GAS TANK. HAD TO PUMP SLOWLY. GAS WOULD GET ALL OVER ME, VEHICLE AND GROUND. RETURNED VEHICLE BACK TO REPAIR SHOP SIX TIMES OVER THE COURSE OF SIX WEEKS; HAD OTHER PART REPLACED. VEHICLE STILL LOSING FUEL PRESSURE, SHUTTING OFF AND NOT ABLE TO PUMP GAS WITHOUT IT SPURTING OUT OF TANK. VEHICLE PARKED AS I FEEL IT IS NOT SAFE TO DRIVE FOR ME OR DAUGHTER. OUT OF 600 DOLLARS AND NOT VEHICLE TO DRIVE. SOMETHING FROM MANUFACTURER SHOULD BE DONE. THIS IS A DANGEROUS SITUATION. I AM AFRAID OF VEHICLE STARTING A FIRE WITH ME IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427526September 27, 2011
FUEL SYSTEM, GASOLINE
WHENEVER I ATTEMPT TO PUT GAS IN MY TRUCK, THE GAS ALWAYS COMES BACK OUT. I TRIED TO HAVE IT FIXED BUT NO ONE EVER HEARD OF A GAS TANK DOING THIS UNLESS IT'S FULL ALL READY WHICH I KNOW. I MEAN THE GAS WOULD JUST FLOW OUT REALLY BAD. SOME GAS STATIONS WON'T EVEN ALLOW ME TO USE THEIR STATION IN FEAR OF A FIRE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426739September 22, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE SMELL OF FUEL WAS EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY CONFIRMED A FUEL LEAK FROM THE FUELTANK. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,500 AND THE CURRENT MILEAGE WAS 102,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423101September 2, 2011
ENGINE AND ENGINE COOLING
CRANKSHAFT BOLT WAS REPLACED AFTER RECALL IN 2007. CRANKSHAFT SENSOR WAS REPLACED IN APRIL 2011 AFTER MALFUNCTIONING AND CAUSING CAR TO STALL OUT AT ANYTIME, INCLUDING WHILE DOING 65 ON THE FREEWAY. WHILE DRIVING A FEW DAYS BACK, SUDDEN LOSS OF POWER STEERING AND BRAKE AND BATTERY LIGHTS CAME ON. HAD CAR TOWED TO DEALERSHIP WHERE WE WERE TOLD THAT THE BOLT, WHICH HAD BEEN REPLACED PER THE RECALL, HAD BROKEN, BUT THE WARRANTY ON THE REPLACED BOLT IS ONLY 1 YEAR. NOW REPAIR ON THIS WILL COST OVER $300 AND NEW BOLT WILL STILL ONLY BE WARRANTIED FOR ONE YEAR. SO THIS SAME PROBLEM WITH THIS FAULTY PART COULD CONTINUE, BUT THE PART IS ONLY UNDER WARRANTY FOR ONE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420967August 22, 2011
STEERING
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING A TURN WHEN THE STEERING WHEEL FAILED AND WOULD NOT RESPOND TO THE DIRECTION IT WAS TURNED. THE STEERING WHEEL WOULD ONLY SPIN IN A CIRCLE DURING THE FAILURE. THE VEHICLE WAS PLACED IN REVERSE AND ALLOWED TO DRIFT INTO THE PREFERRED PARKING SPACE. THE VEHICLE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO ADVISED THAT THE U JOINT WAS LOOSE ON THE STEERING SHAFT. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421063August 22, 2011
EQUIPMENT
I HAVE A 2003 KIA SORENTO..CRANKSHAFT PULLEY BOLT BROKE, STEERING WENT OUT, BELTS AND BOLT FELL OFF AND AIR STOPPED WORKING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME IN THE PAST 6 MONTHS. THE RESULT OF THIS PROBLEMS CAUSED ME TO BUY A NEW SENOR THAT WAS $400. AFTER LOOKING ON THE INTERNET, IT SEEMS AS THOUGH HUNDREDS AND MAYBE THOUSANDS OF PEOPLE ARE HAVING A PROBLEM WITH THIS AND IT NEEDS TO BE RECALLED. I WAS ON A MAJOR HIGHWAY WHEN MY STEERING WENT OUT AND I COULD BARELY TURN THE CAR BECAUSE THE STEERING HAD LOCKED. THIS IS EXTREMELY DANGEROUS AND COULD POTENTIALLY INJURE SOMEONE OR OTHERS AROUND THEM..PLEASE INVESTIGATE THIS CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418140August 9, 2011
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING OUR 2003 KIA SORENTO WE HEARD A LOUD CLUNK AND BANG. PULLED THE VEHICLE OVER AND FOUND THE CRANKSHAFT PULLEY LAYING AT THE BOTTOM OF THE ENGINE COMPARTMENT. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS IN JUNE OF 2010 WITH 78,560 MILES. THE DEALER REPLACED THE BROKEN BOLT. (PART NUMBER 23127 39801QQK) THIS IS WHAT CAUSED THE FAILURE. WHEN THE BOLT FAILED IT CAUSED THE FOLLOWING ADDITIONAL DAMAGE, TIMING BELT, SENSOR CRANK ANGLE, BLADE SENSING CRANK. THE TOTAL BILL CAME TO 1197 FOR A BOLT FAILING. THE BOLT FAILED AGAIN 14 MONTHS LATER ON AUGUST 8TH 2011. SAME EXACT PROBLEM THAT OCCURRED THE FIRST TIME. THE CAR IS CURRENTLY IN THE SHOP AND I'M FIGHTING WITH THE DEALER NOW TO REPAIR IT UNDER WARRANTY. I'VE DONE SOME RESEARCH ON THIS AND THIS IS BECOMING A GROWING ISSUE WITH THE SORENTOS. IF YOU OWN ONE HAVE THE BOLT ON INSPECTED DURING EVERY OIL CHANGE. IF THE BOLT SEEMS LOOSE HAVE IT CHECKED OUT IMMEDIATELY. IT COULD SAVE YOU THOUSANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413464July 18, 2011
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MY CAR BROKE DOWN WHILE DRIVING.....MY MECHANIC ADVISED ME THAT THE PULLEY BROKE OFF & I NEEDED TO TAKE IT TO THE DEALER... THE DEALER ADVISED, IT WILL COST ME ALMOST $5000...I CALLED KIA CORPORATE & WITH MY VIN#, THEY FOUND THAT IT WAS RECALLED IN 2007 & FIXED IT & CAN NOT BE FIXED AGAIN.... MY QUESTION HERE IS, IF IT WAS DEFECTIVE PART & BROKE AGAIN, HOW CAN THIS BE MY FAULT? I HAVE NO CAR NOW TO USE, I CAN NOT AFFORD TO GET IT FIXED, I STILL OWE MORE THAN $5000 ON THE CAR....THE CAR IS NOT WORTH $5000.. I TRIED TO RENT A CAR FOR A WEEK TO SEE WHAT COULD BE DONE, THAT WILL COST OVER $400.... I AM DESPERATE FOR YOUR HELP!! THANK YOU SO MUCH!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412111July 13, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FUEL FILLER NECK. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS REFUELED. THE FUEL LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL CAP WAS REPLACED; YET, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THE FUEL LIGHT WAS RESET; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 08/11/11*LJ UPDATED 08/12/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401446May 18, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 TO 20 MPH WHEN THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TOWED ON A FEW OCCASIONS AND OTHER TIMES HE WAS ABLE TO RESTART IT ON ITS OWN. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT IT WAS THE FUEL PUMP. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. ON ANOTHER OCCASION IT WAS TOWED AGAIN AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396608April 18, 2011
FUEL SYSTEM, GASOLINE
APPROXIMATELY 6 MONTHS AGO, I NOTICED THAT I CANNOT FILL UP MY FUEL TANK IN MY 2003 KIA SORENTO WITHOUT THE FUEL BACKING UP AND KICKING BACK OUT THE TANK. I HAVE TO FILL THE TANK VERY SLOWLY AND IT TAKES A LONG TIME. IT JUST STARTED TO OCCUR ONE DAY AND HAPPENS EVERY TIME I REFILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395949April 14, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2003 KIA SORENTO,BOUGHT IN JANUARY,2003. DURING THE SUMMER OF 2009 I FOUND EVERYTIME I FILLED THE GAS TANK,FUEL WOULD "BLOW-BACK" AT FIRST I COULD SOMETIME REMOVE THE NOZZLE AND RE-START THE FILL AND IT WOULD STOP. I ALSO I HAD TO DELIVER THE GAS VERY SLOWLY. SINCE LAST YEAR I FIND I CAN NEVER FILL WITHOUT "BLOW-BACK" AND IT SEEMS I MUST LISTEN FOR THE RUSH OF FUEL TO SPIT BACK. I USUALLY FIND I AM COVERED WITH FUEL AND THE PAINT ON THE REAR PANEL IS BEGINNING TO SHOW DAMAGE FROM THE FUEL. I HAVE NOT BEEN TO THE DEALER AS JUST AS THIS PROBLEM BEGAN, THE KIA DEALER IN DAYTONA BEACH CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394420April 6, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE BOLT CRANKSHAFT SENSOR BOLT FAILED AND CAUSED THE BELTS TO FRACTURE AND THE POWER STEERING TO MALFUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS REPAIRED YET THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 106,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390391March 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE MODEL: KIA SORENTO EX; THE TRANSMISSION KEEPS FAILING AND THE AIRBAG MODULE KEEPS BREAKING AND DISPLAYING RED LIGHT EVEN AFTER FIXING AT A DEALER SHOP "BILL DODGE KIA , WESTBROOK, ME. THE SYMPTOMS ARE AS FOLLOWS: YOU PUT THE CAR IN DRIVE AND THE VEHICLE DOES NOT MOVE AND ONLY A GRINDING SOUND OCCURS, THEN YOU MOVE THE TRANSMISSION SHIFT UP AND DOWN AND AFTER A FEW MOMENTS IT GENERALLY GOES INTO GEAR.WE ALMOST HAD SEVERAL ACCIDENTS AND THE CAR IS BACK IN THE SHOP. THIS CAR IS A NIGHTMARE CAR -- PLEASE DO NOTIFY MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384802February 28, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2003 KIA SORENTO AND ABOUT 3 MONTHS AGO WHEN I WENT TO PUT GAS IN MY CAR THE GAS WAS SPEWING OUT ON MY CAR, THE GROUND, AND ON ME. AND IT HAPPENS EVERY TIME I PUT GAS IN IT NOW. I HAVE TO PUMP VERY SLOWLY SO IT DON'T SHOOT OUT AT ME. BUT THAT TAKES TWENTY MIN TO PUMP HALF A TANK OF GAS. THE KIA DEALERSHIP SAYS THEIR NOT SURE WHAT'S WRONG BUT WILL COST AROUND $600.00-%$800.00 TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382551February 14, 2011
FUEL SYSTEM, GASOLINE
SINCE THE FUEL PUMP OF MY KIA SORENTO 2003 WAS CHANGED ON JUNE 2010, EVERY TIME I FILLED UP THE TANK WITH GAS, IT COMES BACK, VOMITING ALL THE GAS AT THAT MOMENT. I HAVE TO SLOWLY FILL IT UP AND TAKES ME ABOUT 20 MINUTES TO FILL UP THE TANK. NONE OF THE MECHANICS CONSULTED CAN FIND A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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