Kia Sorento Complaints (2016)

1,262 consumer complaints on file.

#11255707September 16, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255717September 16, 2019
ENGINE
DURING A ROUTINE OIL CHANGE, MY 2016 KIA SORENTO HAD NO OIL ON THE DIPSTICK. I'VE USED SYNTHETIC OIL WITH EVERY CHANGE SINCE BUYING THE SORENTO NEW. WITH THE ENGINE LIGHT SHOWING UP, THE ERROR CODE SUGGESTS REPLACING THE INTAKE CAMSHAFT POSITION SENSOR. SYMPTOMS THAT BEGAN WITH THE CHECK ENGINE LIGHT INCLUDED THE FOLLOWING: REVVING OF RPMS IN PARK, SLOW ACCELERATION WHEN TRYING TO CROSS A BUSY HIGHWAY (IT STALLS), AND CLIMBING INTO 6K RPMS WHEN GOING UP HIGHWAY INCLINES (HILLS) AT 55-60 MPH. AND THERE IS STILL THE QUESTION OF "WHERE DID THE OIL GO IN THE FIRST PLACE?" THERE IS NO EXTERNAL LEAK OF ENGINE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255246September 13, 2019
STEERING
STEERING IS WHAT'S CALLED NOTCHY OR STICKY. WHEN DRIVING (WHETHER IT BE STRAIGHT ON A CITY STREET, STRAIGHT ON A HIGHWAY, OR EVEN ON CURVY ROADS, SLOW OR FAST) STEERING WHEEL TAKES EFFORT TO TURN THEN LETS GO, CAUSES OVER STEER REACTION. DANGEROUS. STEERING EVEN MOVES ON ITS OWN AT A COMPLETE STOP. I BEGAN NOTICING IT IN JANUARY OF 2019. SINCE THEN, ITS GOTTEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254444September 10, 2019
STRUCTURE:BODY
RIGHT REAR DOOR HANDLE FELL OFF. THE VEHICLE WAS STATIONARY IN THE PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253228September 4, 2019
EXTERIOR LIGHTING
WHILE DRIVING DOWN THE ROAD MY HEADLIGHTS WILL OCCASIONALLY GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253262September 4, 2019
WHEELS
ALL 4 TIRES ON 2016 KIA SORENTO ARE DRY ROTTING AT VERY FAST PACE. THE TIRES ARE MICHEL8N PREMIER LTX 235 55/R19 M&S WHICH SHOULD LAST 60,000 MILES. I AM AT 39,600 AT CURRENT TIME. DRY ROT IS VERY APPARENT ON EACH TIRE. I BOUGHT THIS VEHICLE BRAND NEW W TIRES AS NOTED ON IT AT KIA DEALERSHIP IN NEWPORT NEWS VA IN 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252752September 2, 2019
ENGINE
WHEN TRYING TO SPEED UP TO MERGE ONTO THE HIGHWAY MY CHECK ENGINE LIGHT CAME ON BLINKING AND MY CAR WAS CHUGGING AND WOULD NOT GO PAST 2 RPMS. SECOND TINE THIS HAS HAPPENED SINCE BOUGHT MY CAR AT THE BEGINNING OF AUGUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251963August 28, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR REMAINED LOCKED WITHOUT WARNING. THE DOOR ONLY OPENED FROM INSIDE THE VEHICLE AND THE TRUNK WAS LOCKED. THE VEHICLE WAS TAKEN TO JEFF WYLER KIA (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500) WHERE THE DRIVER'S SIDE DOOR LATCH WAS REPLACED AND THE TRUNK WAS UNLOCKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 89,300. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251987August 28, 2019
ENGINE
MY TEMPERATURE GAUGE BEGAN READING HOT WHILE DRIVING. AFTER REPLACING THE THERMOSTAT AND THE ETC SENSOR, MY CAR WAS DIAGNOSED AS HAVING A FAULTY COOLING FAN. THIS SHOULD NOT HAPPEN ON A QUALITY CAR THAT IS JUST A FEW YEARS OLD. I HAVE BEEN WITHOUT A CAR FOR OVER A WEEK WHILE THEY TRACK DOWN THE PART AND IT IS GOING TO COST ME OVER $500 TO HAVE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244963August 19, 2019
STEERING
DURING NORMAL VEHICLE OPERATION, BOTH ON THE HIGHWAY AND CITY STREETS, THE VEHICLE WOULD SUDDENLY LOSE POWER STEERING AND THE POWER STEERING WARNING LIGHT WILL ILLUMINATE. THIS HAPPENED SEVERAL TIMES RANDOMLY WITHOUT WARNING, STEERING WAS NORMAL AND THERE WERE NO AUDIBLE NOISES WHEN STEERING PRIOR TO POWER STEERING FAILURE. PUTTING THE VEHICLE IN PARK, TURNING OFF AND RESTARTING THE CAR FIXED THE PROBLEM A FEW TIMES, SOMETIMES FOR A FEW DAYS BETWEEN OCCURENCES. EVENTUALLY POWER STEERING WAS LOST FOR GOOD AND NEEDED TO BE TAKEN TO A MECHANIC FOR REPAIRS. THERE WERE A FEW CLOSE CALLS LOSING POWER STEERING IN THE MIDDLE OF TURNS THAT NEARLY LED TO ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244643August 17, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244137August 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241493August 1, 2019
UNKNOWN OR OTHER
S10 DIRECT REPLY - A LETTER FROM A CONSTITUENT WHO SENT IN A COMPLAINT REGARDING ENTERPRISE RENTAL. NOT CONGRESSIONAL. *LD THE CONSUMER STATED THE VEHICLE JOLTED INTO A DITCH. THE CONSUMER WAS HAVING ISSUES HAVING THE VEHICLE RECALL REPAIR COMPLETED. THE MANUFACTURER WAS NOTIFIED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11240263July 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LOKEY KIA (27960 US-19, CLEARWATER, FL 33761, (888) 458-9360) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAIALBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240303July 29, 2019
AIR BAGS
THE AIRBAG SENSOR CAME ON. I HAD IT LOOKED AT AND TECHNICIAN SAID IT WAS A SHORT IN THE 2ND FIRING UNDER THE PASSENGER SIDE. HE THOUGHT THAT IT MIGHT HAVE BEEN UNDER A SAFETY EQUIPMENT WARRANTY. KIA SAYS NO, IT IS UNDER THE BASIC WARRANTY, 60,000 MILES. MY KIA IS AT 66,000. THIS SAME PROBLEM HAS BEEN RECALLED FOR PAST MODEL YRS, BUT APPARENTLY HAS NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240491July 29, 2019
STEERING, EXTERIOR LIGHTING
STEERING- WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING GETS TIGHT AS IF THE POWER STEERING WAS OUT. WHEN YOU FIGHT TO COMPENSATE IT WOULD NORMALIZE CAUSING YOU TO JERK THE WHEEL. I COULD HAVE EASILY LOST CONTROL OF THE VEHICLE. LIGHTNING- WHILE DRIVING AT NIGHT ON A DARK HIGHWAY ALL THE LIGHT TURNED OFF. WE WERE COMPLETELY IN THDARK. WE PULLED OVER AND MOVED THE SWITCH FROM AUTOMATIC TO THE MANUAL LIGHT ON POSITION. WE LATER MOVED IT BACK TO THE AUTOMATIC POSITION AND IT WAS AGAIN WORKING PROPERLY. BOTH PROBLEMS CAN EASILY CAUSE YOU TO LOSE CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231988July 15, 2019
VEHICLE SPEED CONTROL
AFTER STOPPING AT A STOP SIGN AND STARTING TO ENTER THE HIGHWAY I LOST ACCELERATED POWER. IT DID ACCELERATE BUT VERY SLOWLY. THE CAR GOT UP TO ABOUT 20MPH. NO MATTER HOW HARD I PRESSED THE GAS PETAL IT DIDN'T CAUSE THE CAR TO ACCELERATE. THIS CAN HAVE BEEN A VERY DANGER SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231283July 12, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229955July 7, 2019
ENGINE
DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT DOWN, NO WARNING LIGHTS OR ODD SOUNDS KIA DEALER SAID THEY ENGINE LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229824July 6, 2019
SERVICE BRAKES
I WAS GETTING OVER INTO THE TURN LANE TO THE HWY THE BRAKES LOCKED UP AND I COULDN'T PUSH ON THE BRAKES THEY WERE REALLY HARD TO PRESS DOWN IT WAS LIKE A STONE THAT I WAS TRYING TO PUSH ON THE CAR WOULDN'T STOP I HAD TWO CHOICES RUN INTO THE VEHICLE IN FRONT OF ME OR RUN OVER A CURB FULL OF ROCKS SO I CHOSE THE ROCKS I HAD NO BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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