Kia Sorento Complaints (2016)

1,262 consumer complaints on file.

#11406728April 6, 2021
ENGINE
ENGINE CAUGHT FIRE FOR NO APPARENT REASON WHILE AT A STOPLIGHT. ALL LIGHTS CAME ON THE DASHBOARD, ENGINE STARTED TO SMOKE. ONCE PULLED OVER LOWER ENGINE COMPARTMENT FIRE WAS NOTED. PROPER ROUTINE MAINTENANCE HAD BEEN PERFORMED THROUGH OUT LIFE OF OWNERSHIP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11406399April 5, 2021
ENGINE
MY ENGINE SEIZED. THERE WERE NO WARNING LIGHTS PRIOR. I WAS DRIVING ON THE HIGHWAY AND MY ENGINE LOST POWER VEHICLE SHUT DOWN AND ENGINE LIGHT AND BATTERY LIGHT CAME ON. NO PRIOR WARNING LIGHTS WERE ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406400April 5, 2021
ENGINE
MY ENGINE SEIZED. THERE WERE NO WARNING LIGHTS PRIOR. I WAS DRIVING ON THE HIGHWAY AND MY ENGINE LOST POWER VEHICLE SHUT DOWN AND ENGINE LIGHT AND BATTERY LIGHT CAME ON. NO PRIOR WARNING LIGHTS WERE ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406349April 4, 2021
STEERING
STEERING WHEEL CONSTANTLY STICKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405196March 28, 2021
ENGINE, POWER TRAIN
I'M HIGHLY DISAPPOINTED IN MY 2016 KIA SORENTO EX AWD. JUST YESTERDAY I BROUGHT THE VEHICLE IN FOR AN OIL CHANGE TIRE ROTATION AND COOLANT FLUSH. ONE OF THE SERVICE ADVISORS HAD LET ME KNOW THAT THE VEHICLE IS LEAKING OIL AND I'M GOING TO NEED A NEW OIL PRESSURE SWITCH AND A NEW DRAIN PAN SINCE THAT'S WHERE IT'S LEAKING FROM. FOR A PRICE OF $425. UPON LOOKING AND SCOURING THE INTERNET IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM WITH KIA AND JUST THE STEP BEFORE OF ENGINE FAILURE. I DON'T KNOW WHY NHTSA DOESN'T MAKE THIS A STANDARD RECALL CONSIDERING THE SPORTAGE HAS THE SAME RECALL AVAILABLE. I MEAN IT'S A KNOWN FACT KIA ENGINES ARE LACKING IN OIL ,CATCHING ON FIRE AND FAILING. I BOUGHT THIS CAR AS A CERTIFIED PRE-OWNED TO BE REST ASSURE WITH MY UNEASINESS ABOUT BUYING A USED CAR AND I'VE BEEN AT THE DEALERSHIP GETTING REPAIRS LEFT AND RIGHT. I'M NOT EVEN AT 60,000 MILES AND THAT'S HOW LUDICROUS THIS IS! GRANTED THE FIRST PERSON WHO OWNED THE VEHICLE OR AT LEAST IT RATHER PUT 19,000 MILES ON IT. IT'S ALREADY BEEN IN FOR SERVICE WITH THE TRANSMISSION I NEEDED A TORQUE CONVERTER AND THAT WAS COVERED UNDER THE WARRANTY THANK GOODNESS AND NOW THIS OIL LEAK FROM THE OIL PRESSURE SWITCH AND OIL PAN NEEDS TO ALSO BE COVERED UNDER WARRANTY BUT I'M OUT OF LUCK. THERE'S THOUSANDS OF COMPLAINTS ONLINE ABOUT THE SAME DARN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404895March 25, 2021
STEERING
I DO ALOT OF HIGHWAY DRIVING. WHILE AT SPEEDS OF 65MPH AND IN TURNS, THE STEERING WHEEL STICKS. AND FEELS LIKE IT PULLS EVEN HARDER. SO I HAVE TO GIVE IT A TUG IN THE TURN OR STOP IT FROM CROSSING INTO ANOTHER LANE. TRYING THE DEALERSHIP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404545March 23, 2021
ENGINE
CAR IS CONSUMING TONS OF OIL. MECHANIC SAID COMMON WITH THIS CAR. OIL GETTING INTO SPARK PLUGS. OIL SUDDENLY EMPTY FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403906March 19, 2021
ENGINE
VEHICLE IS EXPERIENCING ABNORMAL OIL CONSUMPTION. LOW OIL LIGHT BRIEFLY ILLUMINATED ON VEHICLE 1,000 MILES BEFORE OIL CHANGE WAS EVEN DUE. LOOKED AND OIL DIP STICK WAS DRY / EMPTY. REFILLED WITH 5 QUARTS OF OIL AND TOOK TO LOCAL DEALERSHIP FOR DIAGNOSTIC. LOCAL DEALERSHIP REFERRED ME TO KIA FOR AN OIL CONSUMPTION TEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403257March 16, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
TAILGATE ELECTRIC RELEASE FAILS TO UNLATCH THE TAILGATE. PULLING THE EMERGENCY RELEASE DOES NOT OPEN THE TAILGATE EITHER. A WARNING APPEARS IN THE GAUGE CLUSTER SUGGESTING THAT THE TAILGATE IS NOT CLOSED, AND THE VEHICLE DOES NOT SIGNAL THAT ALL DOORS ARE COMPLETELY LOCKED AFTER ATTEMPTING TO LOCK THE VEHICLE. THIS ISSUE HAS BEEN PREVIOUSLY REPAIRED BY A KIA DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403084March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ENGINE FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA GARDEN GROVER LOCATED AT 13731 HARBOR BLVD, GARDEN GROVE, CA 92843, WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402922March 14, 2021
STRUCTURE:BODY
REAR POWER LIFT GATE DOOR ARE NOT WORKING PROPERLY. DOORS NOT OPENING WHEN TRYING TO OPEN USING KEY FOB, INSIDE BUTTON OR REAR ON DOOR BUTTON CAR IS PARKED AND NOT MOVING. DOORS TRYING TO OPEN BUT GIVING UP AND STAYING CLOSED. I FOUND THAT THIS IS A PROBLEM WITH THAT MECHANISM AND NUMEROUS OWNERS HAS SAME PROBLEM AND COMPLAINING ABOUT IT ON MANY FORUMS AND CAR DEALERS WEB PAGES. MY CAR WAS AT THE DEALER AND HE RECOMMENDED TO CHANGE LATCH ASSEMBLY NOT COVERED BY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400293March 11, 2021
SERVICE BRAKES
THE ABS AND TRACTION CONTROL LIGHT HAS BEEN COMING ON AND OFF MY DASHBOARD FOR A FEW MONTHS NOW. IT WILL BE ON ONE DAY AND THEN OFF THE NEXT OR ON FOR A FEW DAYS THEN SHUT OFF. I LOOKED ONLINE AND SEEN THAT I AM NOT THE ONLY ONE HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400246March 10, 2021
VEHICLE SPEED CONTROL
TRANSMISSION WON'T SHIFT INTO GEAR AND THE RPM KEEP GOING HIGHER. NOTHING HELPS NOT EVEN LETTING UP ON GAS PEDAL. HAPPENS ON CITY STREETS, HIGHWAYS RURAL ROADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399888March 9, 2021
ENGINE
USES AND TAKES SO MUCH OIL EVERY 1-2 WEEKS. THIS SHOULD BE RECALLED. I HAVE TO REPLACE MY SPARK PLUS BECAUSE OF THE OIL GETTING INTO THEM. I'VE HAD 8 PLUGS GO BACK SO FAR IN THE PAST 4 MONTHS. THIS IS AN ONGOING ISSUE. I'VE HAD MY SORENTO FOR ALMOST 2 YEARS. REGRETTING GETTING A KIA. LOVE THE CAR BUTT THE OIL AND REPAIRS AND THE FACT IT COULD CATCH FIRE ???? YEAH I DON'T LET MY KIDS RIDE IN IT ANYMORE. KIA SHOULD BE ASHAMED ! FIX OUR CARS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399005March 3, 2021
ENGINE, POWER TRAIN
STARTED GOING UP A MOUNTAIN HIGHWAY AND MY CAR STARTED JUMPING AND IMMEDIATELY DECREASED SPEED. IT WOULD NOT GO AND KEPT SKIPPING, LIKE A STOP AND GO TYPE OF DEAL. MY CHECK ENGINE LIGHT STARTING FLASHING AND I HAD TO PULL OVER. AFTER I GOT MY CAR TOWED IT WAS FOUND THAT THE CAR HAD ZERO OIL IN IT. LIKE BONE DRY BUT WITH ZERO LEAKS ANYWHERE. THE MECHANIC CHECKED EVERYTHING TWICE TO MAKE SURE EVERYTHING ELSE WAS INTACT AND IT WAS. MY OIL LIGHT NEVER CAME ON AND IT NEVER SMOKED OR OVERHEATED. I HAD ZERO INDICATION THAT THE CAR DIDN'T HAVE OIL. I WAS 900+ MILES FROM MY NEXT OIL CHANGE. IT WAS LIKE THE OIL EVAPORATED INTO THIN AIR. WE ARE COMPLETELY BAFFLED AS TO WHAT HAPPENED AND WHY THE CAR DIDN'T HAVE ANY OIL IN IT. BECAUSE OF NO OIL, A PISTON BROKE AND THE ENGINE THREW A ROD AND IT IS RUINED. MY CAR NEEDS A WHOLE NEW ENGINE NOW. THE MECHANIC STATED THAT THE ONLY THING WRONG WITH THE CAR WAS NO OIL AND THAT IT WAS LIKE IT JUST DISAPPEARED BECAUSE THERE WAS NO OIL RESIDUE ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397593February 23, 2021
ENGINE
THE MOTOR OIL DISAPPEARS IT'S LIKE IT JUST EVAPORATES INTO THIN AIR. IT WILL BE BONE DRY AND I HAVE NO LEAKS. I HAVE TO CHECK IT ABOUT EVERY 2 WEEKS AND REFILL IT. THIS HAS BEEN AN ONGOING PROBLEM SINCE I BOUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397642February 23, 2021
ENGINE
THE ENGINE IS USING MORE THAN 2 QUARTS OF OIL PER 1000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396865February 18, 2021
ENGINE
THE ISSUE BEGAN AT APPROXIMATELY 90,000 MILES AND IS ONGOING. THE ENGINE BURNS EXCESSIVE AMOUNTS OF OIL BETWEEN OIL CHANGES; UP TO SIX QUARTS. THERE ARE NO OIL LEAKS. THE ENGINE MAKES A RATTLING NOISE ON ACCELERATION AND LOSES POWER. I HAD THE VALVE COVER GASKET REPLACED IN APRIL 2020. THE ISSUES PERSISTED FOLLOWING THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396717February 17, 2021
STRUCTURE:BODY
EXTERIOR DOOR HANDLE STICKING AND NEEDING REPLACED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396426February 16, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, SHE NOTICED AND ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT CHECK ENGINE WARNING WAS LIGHT ILLUMINATED. THE CONTACT CHECKED THE ENGINE OIL LEVEL AND NOTICED THAT THE OIL LEVEL WAS VERY LOW. THE CONTACT STATED THAT THERE WAS NO VISIBLE LEAKS. THE DRIVER FELT THE VEHICLE WAS UNSAFE TO DRIVE AND HAD THE VEHICLE TOWED TO GARY LANG AUTO GROUP (1107 S STATE ROUTE 31, MCHENRY, IL 60050 (815) 669-5966) WHERE IT WAS DIAGNOSED AND DETERMINED THAT AN OIL AND FILTER CHANGE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 65,218.*DT CONSUMER STATED OIL CONSUMPTION IS AN ONGOING ISSUE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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