Kia Sorento Complaints (2012)

880 consumer complaints on file.

#10454845April 11, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 KIA SORENTO SX. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453822April 2, 2012
STEERING
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE WEATHER WAS WINDY AND THE VEHICLE WAS JERKING FROM SIDE TO SIDE AS THE STEERING WHEEL REMAINED STRAIGHT. THE WIND WAS PUSHING THE VEHICLE EIGHT FEET INTO ANOTHER LANE AND EIGHT FEET BACK INTO THE CONTACT'S LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453617March 30, 2012
ENGINE AND ENGINE COOLING
WHILE TURNING ONTO BUSY STREET, ENGINE STALLED IN MIDDLE OF STREET. BRAKE AND GAS PEDALS WERE DEPRESSED AT SAME TIME. MUST HAVE FOOT COMPLETELY OFF BRAKE WHEN ACCELERATING FROM STOP OR VEHICLE WILL STALL AND NOT ADVANCE FORWARD. HAPPENS ALMOST EVERY TIME BOTH ARE PRESSED AT SAME TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452424March 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE RELATED TO THE ELECTRONIC SYSTEM. THE DEALER STATED THAT THE KEY MIGHT HAVE DISCONNECTED FROM THE VEHICLE AND CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF HAVING THE KEY SYNCHRONIZED WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452450March 20, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 KIA SORENTO V6. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE ALMOST IMMEDIATELY AFTER THE FAILURE. IN ADDITION, HE MENTIONED THAT THE FAILURE RECURRED APPROXIMATELY 20 TIMES SINCE HE HAD PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE BUT ADVISED THE CONTACT THAT WHAT THE VEHICLE WAS EXHIBITING WAS NORMAL WHEN THE ACCELERATOR AND BRAKE PEDAL WERE DEPRESSED SIMULTANEOUSLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO VERIFIED THE DEALERS ADVISEMENT AND DID NOT PROVIDE ANY ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,200 AND THE CURRENT MILEAGE WAS 6,000. UPDATED 04/26/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451371March 13, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE PUSH START FEATURE DID NOT PROPERLY FUNCTION AND WOULD NOT TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER DISCONNECTED THE IGNITION FROM UNDER THE HOOD, BUT HAD NOT BEEN ABLE TO REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449316February 25, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN, UNKNOWN OR OTHER
THE 2012 KIA SORENTO LX AWD WAS PURCHASED NEW WITH 233 MILES ON IT. THE VEHICLE'S AUTOMATIC TRANSMISSION REGULARLY HESITATES TO UP-SHIFT DURING SMOOTH ACCELERATION WHILE UNDER NORMAL DRIVING CONDITIONS (FLAT ROADS, CRUISING SPEEDS), CAUSING THE ENGINE TO HANG IN THE 3500+ RPM RANGE. WHEN THE CAR HAS FINISHED ACCELERATING AND HAS REACHED CRUISING SPEED, MY FOOT BACKS OFF THE ACCELERATOR PEDAL AND IT STILL DOES NOT UP-SHIFT OR EVEN COAST. INSTEAD, THE VEHICLE DRASTICALLY DECELERATES AS THE ENGINE RPMS DROP BECAUSE THE TRANSMISSION REMAINS IN THE SAME GEAR WHEN MY FOOT LEAVES THE ACCELERATOR, RATHER THAN UP-SHIFTING TO THE NEXT GEAR. I HAVE DRIVEN COUNTLESS AUTOMATIC TRANSMISSION VEHICLES OVER THE YEARS AND HAVE NEVER EXPERIENCED THIS PHENOMENON PRIOR TO OWNING THIS VEHICLE. I DON?T NORMALLY MAKE USE OF THE "SPORTMATIC SHIFT" FEATURE OF THE VEHICLE'S AUTOMATIC TRANSMISSION. HOWEVER, SOMETIMES "MANUALLY" UP-SHIFTING WITH THE SPORTMATIC SHIFT IS THE ONLY WAY TO GET THE CAR TO UP-SHIFT PROPERLY TO 5TH OR 6TH GEAR ONCE ACCELERATION IS COMPLETE AND CRUISING SPEED HAS BEEN REACHED. IT SEEMS AS IF EITHER THE TRANSMISSION OR THE POWER TRAIN CONTROL MODULE IS ILL-INFORMED OR JUST POORLY PROGRAMMED. ASIDE FROM THE SHEER ANNOYANCE OF THIS DEFECT FROM A DRIVER'S PERSPECTIVE, IT ALSO IS RUINING THE FUEL ECONOMY OF THE VEHICLE. FOR A VEHICLE WITH AN EPA MILES-PER-GALLON RATING OF 21 CITY/28 HIGHWAY/23 COMBINED, I HAVE NEVER ONCE ACHIEVED TRUE CALCULATED FUEL ECONOMY OF OVER 20 MPG SINCE OWNING THIS VEHICLE. MY DRIVING PATTERNS ARE APPROXIMATELY 40% CITY AND 60% HIGHWAY DRIVING. THE CAR IS DRIVEN IN A FAIRLY RURAL AREA WITH HARDLY ANY STOP-AND-GO TRAFFIC. THE VEHICLE IS NOT CARRYING EXCESS WEIGHT AND ALL 4 TIRES ARE INFLATED TO THE MANUFACTURER?S SPECIFICATION. I'VE SEEN ONLINE THAT SEVERAL OTHER 2012 SORENTO DRIVERS ARE COMPLAINING ABOUT THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447991February 14, 2012
SERVICE BRAKES, HYDRAULIC
DURING SLOWING, AT LOW SPEEDS, WITH THE FOOT ON THE BRAKES, THIS VEHICLE MAKES LOUD NOISES WHICH GO AWAY IF THE FOOT IS TAKEN OFF THE BRAKES. THE NOISE EVENTUALLY STOPS AS THE VEHICLE COMES TO A STOP. THIS KIA SORENTO APPEARS TO STOP NORMALLY, BUT THE NOISE DOES NOT INSTILL CONFIDENCE, NOR DOES THE NOISE SOUND NORMAL FOR A VEHICLE WITH 6,615 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447988February 14, 2012
ELECTRICAL SYSTEM
AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446155February 1, 2012
AIR BAGS, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE ENTIRE BODY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE INSURANCE DECLARED THAT THE VEHICLE WAS DESTROYED AND STATED THAT THE AIR BAGS AND BRAKES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 385. UPDATED 11/20/15*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10445254January 25, 2012
STRUCTURE:BODY, VISIBILITY
PLEASE MAKE BLIND SPOT SCORES PART OF VEHICLE SAFETY RATINGS. IT NEEDS TO BE AN ACTUAL SCORE. MOST TERRIFYING TEST DRIVE OF MY LIFE. 2012 KIA SORENTO WAS MY DREAM CAR. I HAD BUILT IT ONLINE 10 TIMES & WALKED IN -SPECS IN HAND- READY TO BUY. THE TEST DRIVE TO ME WAS A FORMALITY. THAT CHANGED DURING THE TEST DRIVE. NEW SUVS ARE ADDING HUGE PILLARS TO THE REAR OF VEHICLES, SHRINKING REAR THIRD WINDOWS, SHRINKING REAR TRUNK DOOR WINDOWS, PUSHING DRIVER SEATS TIGHTLY UP AGAINST THE DRIVER DOOR- TO SHRINK THE CAR AND BOOST GAS MILEAGE. ON TOP OF THAT, THEY ARE PURSUING "QUIETNESS" & PART OF THAT IS SHRINKING THE EXTERIOR MIRRORS. ADD THIS ALL UP & YOU CAN HIDE A SEMI IN THE BLIND SPOT OF THIS CAR. IT WAS LIKE DRIVING A WINDOWLESS CARGO VAN W/O THE BIG CARGO VAN MIRRORS. THE MIRROR ARE SMALL LIKE WHAT BELONGS ON AN ECONOMY CAR. YES, MY DRIVER SIDE MIRROR WAS WELL ADJUSTED TO ONLY SHOW A SLIVER OF THE VEHICLE. I JUST COULDN'T SEE. AS I CONTINUED SUV SHOPPING, I FOUND THIS NEW DESIGN IN MANY NEW SUVS. GIGANTIC BLIND SPOTS ARE NOW THE NEW DESIGN. I COULDN'T SEE TO CHANGE INTO THE LEFT LANE. WHEN I LOOKED OVER MY SHOULDER MY FACE WAS SO CLOSE TO THE WINDOW, ALL I COULD SEE BEHIND ME WERE THE SEPARATING PILLARS. CHANGING LANES WAS A GUESS. I DID NOT BUY MY DREAM CAR, BUT MORE IMPORTANTLY I REALIZED THERE IS A NEW HIGHLY DANGEROUS DESIGN TREND IN MANY SUVS THAT NEEDS MONITORED. CONSUMERS SHOULD BE INFORMED OF THE SEVERITY OF THIS RISK AT THE TIME OF PURCHASE. WE NEED A VISIBILITY RATING SCORE ON THE LABEL OF VEHICLES. I WALKED AWAY FROM DREAM CAR. BELLS AND WHISTLES DON'T MATTER IF YOU CAN'T EVEN SEE TO DRIVE. I CONTACTED CONSUMER REPORTS AND REQUESTED A REPORT THAT SHOWS WHICH SUVS HAVE THE BEST VISIBILITY AND THEY HAD NOTHING ON THE TOPIC. IT IS NOT EVEN MONITORED. HOW CAN THIS DANGER BE BEING INSTALLED IN SO MANY VEHICLES AND GO UNCHECKED BY THE WHOLE SAFETY INDUSTRY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443650January 13, 2012
SERVICE BRAKES, HYDRAULIC
WHILE COMING TO STOP AT INTERSECTION OR PULLING INTO PARKING LOT SPACE AT LOW SPEED, I COULD HEAR AND FEEL BRAKES GRINDING TO A COMPLETE STOP, UPON RELEASING THE BRAKE PEDAL I COULD HEAR AND FEEL WHAT I BELIEVE TO BE THE CALIPERS GRINDING AS THEY RELEASE. IT HAPPENS WHENEVER I COME TO A STOP OR WHEN I AM ABLE TO DRIVE FORWARD UPON RELEASE OF THE BRAKES. I FEEL UNSAFE DRIVING THIS VEHICLE. THIS NOISE OCCURRED JUST AFTER 10000 MILES. BEFORE THIS QUIET AND SMOOTH BRAKING. ON JANUARY 11, 2012 I TOOK THE VEHICLE IN AND SERVICE DESK PERSON SAID THE SERVICE MANAGER WOULD LIKE TO TEST DRIVE THE VEHICLE. I OBSERVED THE SERVICE MANAGER DRIVE OUT OF LOT AND AFTER ABOUT 20 MINUTES SERVICE MANAGER WALKED BACK IN AND TALK WITH SERVICE DESK PERSON. AFTER THREE HOURS OF WAITING THE SERVICE DESK PERSON INFORMED ME THE SERVICE MANAGER DID HEAR THE NOISE FROM THE BRAKES AND APPARENTLY THEY WERE IN CONTACT WITH KIA CORP. THRU E-MAIL CONCERNING THIS MATTER TO SEE IF THE MANUFACTURER WILL COVER THE REPAIRS. AFTER A WHILE I WAS INFORMED BY THE SERVICE DESK THAT KIA HAS BEEN RECEIVING NUMEROUS COMPLAINTS CONCERNING GRINDING NOISE FROM BRAKES, AND THAT THEY ARE WORKING ON THE PROBLEM, AND I WOULD HAVE TO WAIT UNTIL THEN FOR A SOLUTION, ALSO PER KIA SO SAID THE DESK PERSON (VEHICLE IS SAFE TO DRIVE UNTIL A SOLUTION CAN BE FOUND.) I HAVE LOST CONFIDENCE IN THIS VEHICLE AND FEEL ONE DAY IT MAY NOT STOP AT ALL. I RESPECTFULLY REQUEST A QUICK REVIEW OF THIS MATTER AND HOPEFULLY A QUICK SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442429January 4, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
I HAVE A 2012 KIA SORENTO. BOUGHT WITH 114 MILES ON IT. I HAVE THE AUTOMATIC TRANSMISSION, EX AWD MODEL W/POWER SHIFTING. I NOTICED AFTER DRIVING MY CAR SHORTLY AFTER PURCHASING THAT THE CAR WOULD NOT SHIFT WHEN IT SHOULD. RPMS WOULD REACH UP TO 4000 AND THE CAR STILL WOULD NOT SHIFT. I HAVE TO MANUAL SHIFT THE CAR INTO THE NEXT GEAR SINCE MY AUTOMATIC TRANSMISSION HAS TROUBLE. IF I WANTED A STANDARD TRANSMISSION - I WOULD HAVE PURCHASED ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440119December 16, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WITH THE ENGINE OFF WHEN IT ROLLED BACKWARD AND CRASHED INTO A NEIGHBORING HOME. THE CONTACT STATED THAT BEFORE SHUTTING THE VEHICLE OFF, HE WAS UNABLE TO SHIFT INTO PARK AND SHUT OFF THE VEHICLE WHILE IN DRIVE. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED AND AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10433016October 27, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 KIA SORENTO SX. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE SUDDENLY AT ANY GIVEN TIME WITHOUT WARNING. THE ENGINE WOULD EXHIBIT AN ABNORMAL INCREASE IN RPMS AND THE CONTACT WOULD THEN HAVE TO DEPRESS THE BRAKES TO CONTROL THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 450 AND THE CURRENT MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430700October 18, 2011
STRUCTURE, STEERING, WHEELS
THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428112October 1, 2011
POWER TRAIN
WHEN STARTING VEHICLE WITH THE START BUTTON, THERE IS A LOUD POPPING SOUND AND THE VEHICLE EITHER WANTS TO LUNG FORWARD OR BACKWARDS IN THE PARK POSITION, TOOK THE VEHICLE BACK TO THE DEALER THE FIRST TIME, I'M TOLD THAT UNTIL THEY ACTUALLY HEAR THE NOISE THEY CANNOT DETECT WHAT IS CAUSING IT SINCE NO CHECK ENGINE LIGHT COMES ON THEY DID NOTHING SINCE THEY DIDN'T HEAR THE NOISE. TOOK VEHICLE BACK SECOND TIME AS NOW THE SOUND IS GETTING LOUDER AND THE LUNGING IS MORE PROMINENT , AS THE SERVICE MANAGER WAS CHECKING THE VEHICLE IN SHE STARTED VEHICLE AND HEARD THE POP SOUND, SAID KIA PUT OUT AN UPDATE FOR A PART UNDER THE DEALERSHIP RECALL NUMBER SA087 AND THAT OTHER VEHICLE THAT WERE BROUGHT IN FOR THE SAME REASON WERE UPDATED AND THEY HAD NO OTHER VEHICLES COME BACK AFTER THE UPDATES INSTALLED. I WAS RELIEVED TO KNOW THAT FINALLY, SOMETHING WILL BE DONE, UNFORTUNATELY, I RECEIVED THE VEHICLE BACK AFTER THE UPDATE AND IT IS STILL DOING THE SAME THING. IT DOES NOT DO THIS EVERY TIME I START THE VEHICLE, HOWEVER, IT IS PLAYING ON MY NERVES EVERY TIME I GO TO START IT I CLOSE MY EYES AND PRAY IT IS NOT GOING TO HAPPEN AGAIN, IT DID AND STILL DOES. I DID FILE A CASE DIRECTLY WITH KIA DIRECT WHEREAS THEY ARE MONITORING IT, I SAW WHERE THERE ARE OTHER PEOPLE HAVING THIS SAME PROBLEM. YOU PURCHASE A BRAND NEW VEHICLE ASSUMING YOU HAVE PEACE OF MIND AND I AM SCARED TO EVEN GET IN THIS VEHICLE. CALLED THE DEALERSHIP, AND WANTS TO SET UP YET ANOTHER APPOINTMENT, THIS IS A GREAT INCONVENIENCE, BACK AND FORTH ONLY TO BE TOLD THEY CANNOT FIND ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428534September 28, 2011
POWER TRAIN
2012 KIA SORENTO V-6 AWD VEHICLE SURGES EITHER FORWARD OR REVERSE DURING START UP AS IF ITS PARTIALLY IN GEAR. ONCE STARTED IT SEEMS TO BE FINE AND DRIVES NORMALLY. THE ISSUE WAS SPORADIC AT FIRST BUT IS NOW OCCURING ON A DAILY BASIS. THE DEALERSHIP WAS FIRST CONTACTED ON 8/27/11. THE VEHICLE WAS THEN TAKEN IN ON 9/6/11 BUT WAS NOT FIXED AS THE DEALERSHIP WAS HAVING COMPUTER RELATED ISSUES. I HAVE NOT BEEN SUCCESSFUL IN GETTING A RESPONSE FROM THE DEALER SINCE THEN! 9/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422390August 29, 2011
POWER TRAIN:DRIVELINE
I WAS STARTING OFF FROM STOP SIGN AND FELT AND HEARD A LOUD THUD FROM THE ENGINE AREA. IMMEDIATELY THE 2012 SORENTO LOST POWER AND WOULD NOT SHIFT. IT WOULD CONTINUE TO MOVE AT ABOUT 5 MPH. THE ENGINE DID NOT STOP. I STOPPED THE VEHICLE AND RESTARTED BUT WITH THE SAME SYMPTOMS. BEING VERY CLOSE TO THE DEALER, I TOOK IT IN. THE SALES DEPT HAS AGREED TO FIND ANOTHER VEHICLE AND REPLACE THIS ONE. I'M NOT SO SURE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418873August 4, 2011
UNKNOWN OR OTHER, POWER TRAIN, ENGINE AND ENGINE COOLING
THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TIME BEING IN THE SHOP EVERY TIME THEY SAY THEY CAN'T REPRODUCE MY DESCRIPTION OF THE PROBLEM TO MAKE A DIAGNOSIS SO THEY CAN'T FIX IT. HOWEVER, THEY HAVE ALREADY HEARD THE PROBLEM BECAUSE THEY PUT IN A NEW STARTER AND TOLD ME IF THE PROBLEM PERSISTS TO BRING IT BACK. ON ONE OF THE VISITS THEY REWIRED THE ELECTRICAL PARTS TO SEE IF IT WAS AN ELECTRICAL PROBLEM AND IT WAS NOT. I AM AFRAID THAT ONE OF THESE DAYS THE CAR IS ACTUALLY GOING TO MOVE OUT OF PARK AND HIT SOMETHING. EVERY TIME I PUSH THE START BUTTON I HOLD MY BREATH AND GO STIFF BECAUSE WHEN IT "ACTS" UP THE WHOLE CAR JUMPS BACKWARDS AS IF IT IS TRYING TO SHIFT ITSELF IN REVERSE AND THE NOISE WAS DESCRIBED AS THE STARTER IS HITTING THE FLYWHEEL OR SOME OTHER TERMINOLOGY I CAN'T RECALL. I ALWAYS PICK MY CAR UP FROM THEM WITHOUT IT BEING REPAIRED BECAUSE THEY CONTINUE TO SAY THEY WERE UNABLE TO REPRODUCE THE PROBLEM, BUT HOW IS IT THAT AS SOON AS THE SAME DAY OF PICKING MY CAR UP OR WITHIN THE NEXT FEW DAYS MY CAR STARTS JUMPING WHEN I PUSH THE START BUTTON. THE DEALERSHIP HAS KEPT MY CAR A FULL WEEK ON MORE THAN ONE VISIT AND THE MECHANIC HAS PUT AS MANY AS 85 MILES ON IT STARTING IT FREQUENTLY AND YOU GUESSED IT - HAS NOT BEEN ABLE TO REPRODUCE THE PROBLEM!!!!! SOMEBODY IS NOT FORTHCOMING WITH THE TRUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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