Kia Sorento Complaints (2008)

217 consumer complaints on file.

#11019996August 27, 2017
AIR BAGS
I WAS IN A COLLISION THAT WAS MY FAULT, I REAR ENDED A MINI VAN HIT A CONCRETE/STONE/ DIRT BARRIER AND MY AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11011400July 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
EXITING A STRIP CENTER TO CROSS 2 LANES OF TRAFFIC AND MAKE A LEFT TO MERGE INTO TRAFFIC, I ACCELERATED IN A SAFE GAP ONLY TO FIND MY VEHICLE HAD ALMOST NO ACCELERATION. I WAS NEARLY IN A SIDE IMPACT COLLISION IF NOT FOR THE EXCELLENT AWARENESS AND REACTION OF THE OTHERS ON THE ROAD. I PULLED IMMEDIATELY INTO A PARKING LOT TO TRY TO FIND OUT WHAT HAD HAPPEN. AT THIS TIME MY CHECK ENGINE LIGHT AND THE ESC OFF LIGHT WERE ON. THEY WERE NOT WENT I STARTED THE TRIP FROM MY HOUSE ABOUT 1 MILE AWAY. I SHUT THE CAR OFF AND RESTARTED AND THE ESC OFF LIGHT WAS NO LONGER THERE, BUT THE CHECK ENGINE WAS. THE NORMAL POWER HAD BEEN RESTORED BACK TO MY CAR. I DROVE TO AN AUTO PARTS SHOP AND HAD THEM PULL CODES ON THE VEHICLE. IT RETURNED 2 CODES: 1. P2138 (THROTTLE/PEDAL POSITION SENSOR/SWITCH "D"/"E" VOLTAGE CORRELATION, 2. P2106 (THROTTLE ACTUATOR CONTROL SYSTEM - FORCED LIMITED POWER). I ASKED THEM TO CLEAR THE CODES AND THEY DID. MY DRIVE HOME TRIGGERED NO LIGHTS. AFTER A MONTH THE SAME ISSUE HAPPENED AND I CLEARED THE CODES ONCE AGAIN. IT NOW HAPPENS 6 MONTHS TO YEAR MOSTLY WHEN THE TEMPERATURE GET REALLY WAR (USUALLY JULY). I GOT ON THE INTERNET TO RESEARCH THE ISSUE AND WAS AMAZED TO FIND HOW MANY PEOPLE WERE HAVING THE EXACT SAME ISSUE. ALL WERE THE SAME STORY OF SUDDEN AND UNEXPECTED LOSS OF POWER, BOTH LIGHTS ON, NEAR ACCIDENTS, FEAR FOR ONE'S SAFETY. LITERALLY HUNDREDS AND HUNDREDS. THERE WERE MANY POSTS OF THOSE THAT WENT TO DEALER OR CALLED KIA WITH EITHER EXORBITANT REPAIR COSTS, LACK OF CONCERN, AND NO KNOWLEDGE OF THE ISSUE. FOR MOST, THE PROBLEM WAS NEVER COMPLETELY SOLVED WITH DEALER REPAIRS AND INTERMITTENTLY HAPPENS. THIS IS A DANGEROUS PROBLEM AND PEOPLE WILL DIE, OR MOST LIKELY ALREADY HAVE. TOO MANY PEOPLE WITH THE SAME PROBLEM NOT TO HAVE A RECALL FOR KIA OWNERS AND THEIR CHILDREN'S SAFETY. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000846June 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TIRE DISCOUNTERS FOR AN OIL CHANGE. IT WAS NOTICED THAT THE CHECK ENGINE AND OIL INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT 200 MILES LATER, THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO AUTO MALL OF DAYTON WHERE IT WAS NOTICED THAT THE VEHICLE WAS PROPERLY MAINTAINED AND THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979666April 20, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE SUSPENSION WAS UNSTABLE AT THE FRONT END OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE CONTROL ARMS NEEDED TO BE REPLACED. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT OF THE VEHICLE AND THE VEHICLE FAILED TO MOVE. AN INDEPENDENT MECHANIC CAME TO THE LOCATION AND STATED THAT THE FRONT WHEEL SUSPENSION FAILED AND THAT THE FRONT PASSENGER SIDE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHO REPLACED THE FRONT PASSENGER SIDE AXLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO SERVICE CAMPAIGN OR RECALL TO ADDRESS THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958900March 6, 2017
STEERING
THE STEER WHEEL LOCKED UP WHEN I WAS COMING OFF HIGHWAY TO INTERSECTION. THIS HAS HAPPENED TWICE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946950January 23, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH AND FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER HOWEVER, A TECHNICIAN REVIEWED THE VEHICLE AND DIAGNOSED THAT THE THROTTLE ACTUATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926748November 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE'S PASSENGER ALERT SYSTEM, WHICH INFORMS WHEN THE SEAT WAS OCCUPIED, REMAINED ACTIVATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919210October 26, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
ON TWO SEPERATE OCCASIONS APPROXIMATELY 2 MONTHS APART ON START UP AND INITIAL DRIVE THE ENGINE SUDDENLY LOST ALL POWER, THE CHECK ENGINE LIGHT CAME ON AND THE ESC OFF LIGHT CAME ON. PULLED VEHICLE TO CURB, SHUT OFF ENGINE, WAITED SEVERAL MINUTES TO ONE HOUR, RESTARTED ENGINE AND HAD FULL POWER.. CHECK ENGINE LIGHT REMAINS ON FOR SEVERAL START UPS THEN RESETS ITSELF. THIS SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS COULD BE DEVASTATING AND POTENTIALLY LEAD TO FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910025September 27, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2008 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SUDDENLY SURGED AT A HIGH RATE OF SPEED. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE, WHICH CAUSED THAT VEHICLE TO CRASH INTO A THIRD VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED WITH EXTREME FORCE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, AND A WHIPLASH. THE CONTACT WAS ALSO INJURED BY THE SEAT BELT. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A YARD AND DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10907675September 19, 2016
AIR BAGS
ON OCCASION, "PASSENGER AIR BAG OFF" LIGHT GOES ON WHILE AN ADULT (>120LBS.) IS SITTING IN THE FRONT PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903721September 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
CHECK ENGINE AND ESC LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE. TRUCK IMMEDIATELY LOSES POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876599June 25, 2016
POWER TRAIN
PURCHASED THIS VEHICLE FROM A KIA DEALERSHIP NOW OUT OF BUSINESS IN FEBRUARY 2009 AS A NEW VEHICLE. THE ODOMETER READING TODAY IS 31000 MILES. DESPITE REGULAR KIA MAINTAINANCE A FEW WEEKS AGO WE NOTICED SLUGGISH ACCELERATION AND A HUM AT INCREASED SPEED FROM THE REAR END. WE TOOK IT TO A KIA DEALERSHIP AND WAS DIAGNOSED AS ENTIRE REAR AXLE ASSEMBLY NEEDED TO BE REPLACED AS WELL AS LEFT REAR TIRE. THE SERVICE TECH SAID IT WAS UNSAFE WITHOUT THE REPAIRS AND THE ORIGINAL MICHELIN LEFT DRIVER SIDE TIRE WAS CLOSE TO FAILURE. I NOTICE THAT NHTSAID# 10625749 COMPLAINT ON THIS SITE IS NEARLY IDENTICAL. AUTHORIZED REPLACEMENT OF REAR AXLE AT A COST OF $2219 AND PICKED UP VEHICLE YESTERDAY AND BOUGHT NEW TIRE FROM TIRE STORE. WHILE CAR IN KIA SHOP I NOTICED 10 YEAR 100000 MILE WARRANTY COVERED REAR AXLE SO CALLED KIA MOTORS USA AND OPENED A CASE. CASE STILL UNDER REVIEW BUT WAS SURPRISED TO LEARN KIA CLAIMS 100 K WARRANTY NOT APPLICABLE BECAUSE THEIR RECORD SHOWS WE ARE NOT THE ORIGINAL OWNER DESPITE ALL OUR PURCHASE DOCUMENTS SAY IT IS NEW AND NOT A USED OR DEMONSTRATOR WE PURCHASED. REALIZE THAT IS WARRANTY DISPUTE WITH KIA BUT SHOWS HOW KIA WILL TRY ALL IN ITS POWER TO COVER UP DEFECTS THEY SHOULD KNOW ABOUT AND NOT HONOR THEIR WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876112June 23, 2016
AIR BAGS
"TAKATA RECALL" I WAS HIT HEAD ON WHERE MY AIRBAGS NEVER CAME OUT. AIRBAG LIGHTS ARE ON BUT AIR BAGS NEVER DEPLOYED. I WAS AT A COMPLETE STAY STEAL WHEN I WAS HIT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10875044June 18, 2016
ENGINE
THE ENGINE MAKES A HIGH PITCH WHINING NOISE. HAVE NOT HAD ANY REPAIRS AS OF YET. KIA THINKS IT'S THE TIMING CHAIN TENSIONER. KIA STATES THIS WILL COST 4000 OR MORE TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871393May 29, 2016
STRUCTURE:BODY
THIS COMPLAINT IS ON A KIA SORENTO 2008 DOOR LOCKS. I BOUGHT THIS CAR NEW IN 2009, MY DRIVER'S DOOR WOULDN'T NOT OPEN FROM THE OUTSIDE, I HAD THE DOOR HANDLE CHANGED WHICH COST ME $200.00. NOW MY PASSENGER BACK LEFT DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE AND WITH TIME I'M SURE THE OTHER 2 LEFT WILL NEED REPAIR. HOW CAN KIA SAY, "THIS IS NOT A SAFETY ISSUE THEREFORE IT IS NOT A RECALL". THIS IS A SAFETY ISSUE WHEN I HAVE PASSENGERS IN THE BACK AND AN ACCIDENT OCCURS AND THEY ARE UNABLE TO GET OUT TO SAFETY. I HAVE A 4 DOOR CAR AND AFRAID TO DRIVE ANYONE AS PASSENGERS DUE TO THEIR SAFETY. FROM MY ONLINE RESEARCH THIS HAS BEEN AN OCCURRING PROBLEMS WITH KIA AND I'M GLAD THERE HAS BEEN NO DEATHS RESULTING FROM IT. BUT IF THIS PROBLEM IS NOT FIX AND KIA DOESN'T TAKE RESPONSIBILITY FOR A DEFECTED PARTS THERE WILL MOST LIKELY BE DEATH RESULTING FROM IT IN THE FUTURE. PLEASE HELP US OUT AND LET THIS BECOME A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862788May 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED WHILE STARTING THE VEHICLE AND IN PARK, THE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT SUSTAINED LEFT ARM INJURIES AND LEFT LEG INJURIES DUE TO DEPLOYMENT OF THE AIR BAGS. MEDICAL ATTENTION WAS NOT REQUIRED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10855477April 14, 2016
ELECTRICAL SYSTEM
MY 2008 KIA SORENTO HAS HAD NUMEROUS INSTANCES OF THE REAR TAILLIGHT/SIGNALLIGHT FAILING TO OPERATE CORRECTLY. THE VEHICLE DOES HAVE A RECALL ON THIS ISSUE FOR WHICH IT WAS TAKEN IN FOR SERVICE AND THE DEALERSHIP HAS SINCE WORKED ON THE VEHICLE TO REMEDY THE SITUATION A NUMBER OF TIMES. THEY HAVE SAID AND NOTED THAT IN A PRIOR VISIT THEY REPLACED THE STOPLIGHT SWITCH. HOWEVER THE PROBLEM CONTINUES AND I HAVE BEEN CITED A NUMBER OF TIMES WITH A WARNING FOR LAW ENFORCEMENT. ATTACHED IS ONE OF THE RECEIPTS FROM THE DEALERSHIP NOTING THE RECALL AND PROBLEM. NOW, THE DEALERSHIP IS INSISTING THAT WE SHOULD PAY FOR THE LATEST ATTEMPT TO CORRECT THE PROBLEM, ALTHOUGH THE ISSUE HAS NEVER BEEN FIXED WITHOUT A RECURRENCE OF THE ISSUE. THE REAR TAILLIGHT/SIGNAL LIGHT FAILS TO ILLUMINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838043February 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT'S WIFE, WHO WAS 5 FOOT 6 INCHES TALL AND WEIGHED 130 LBS, WAS SEATED IN THE FRONT PASSENGER SEAT. THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED, INDICATING THAT THE AIR BAG SYSTEM WAS DEACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE SEAT CUSHION AND RE-FLASHED THE SOFTWARE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,648.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824295February 4, 2016
AIR BAGS
AIR BAG INDICATOR LIGHT ON. DEALER TEST SHOWED PROBLEM IS WITH THE SENSOR LOCATED INSIDE THE DRIVER SIDE SEAT. THEY SAY THE SOLUTION REQUIRES ME TO REPLACE THE DRIVERS SIDE SEAT FOR $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808244December 3, 2015
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING 60 MPH, THE ESC, PASSENGER SIDE AIR BAG, AND MOTOR LIGHT ILLUMINATED BEFORE THE VEHICLE LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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