Kia Sorento Complaints (2005)
307 consumer complaints on file.
- #10789001November 7, 2015FUEL/PROPULSION SYSTEM
VEHCILE WAS FILLED UP AND DRIVEN TO FRIENDS HOUSE. VEHICLE WAS STATIONARY AT FRIENDS HOUSE FOR FEW HOURS. WHEN LEAVING I SMELLED THE ODOR OF GAS. GOT LIGHT TO OBSERVE PUDDLE OF GAS UNDER VEHICLE. I DROVE HOME BECAUSE IT WAS DARK AND WAITED TO INSPECT IN THE MORNING. WHEN RE-INSPECTED IT WAS VERIFIED GAS WAS LEAKING FROM INSIDE AN INSET ON THE BOTTOM OF THE GAS TANK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10788483November 4, 2015ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS TURNING ONTO A STREET AND HEARD A BIG CLUNK ONLY TO FIND OUT THE BOLT ON THE CRANKSHAFT BROKE OFF AGAIN ON 10/29/15 AS WELL AS 7/30/13. THE POWER STEERING WENT OUT & BATTERY LIGHT CAME ON. LOST POWER AND EVERYTHING AFTER A BIG CLUNK! THIS HAPPENS ALL THE TIME: THERE ARE A MULTITUDE OF THESE SAME COMPLAINTS: THIS ENGINE WAS REPLACED IN MAY 2010 AND THE HARMONIC BALANCER AND PULLEY HAVE BEEN WORKED ON TWICE SINCE 2010. THERE IS A DEFECTIVE BOLT THAT WAS REPLACED WITH A NEW DEFECTIVE BOLT. THIS IS HAPPENING NUMEROUS TIMES TO MANY KIA SORENTO OWNERS AND THEY ARE LEFT STRANDED. KIA KNOWS ABOUT IT AND REFUSES TO DO ANYTHING! MY CAR IS SITTING AT COUNTRY KIA IN CHARLESTON, SC BECAUSE THE EXTENDED- WARRANTY WILL NOT COVER THIS DEFECTIVE BOLT AND I CAN'T PAY $5000.00 ON A CAR THAT IS NOW ONLY WORTH $3000.00. I HAD TO STAY IN CHARLESTON, SC AN EXTRA 2 DAYS AT MY EXPENSE $79.00 /NIGHT, PAY $75.00 FOR THE TOW BILL AND AN ADDITIONAL $55 OR $65 FOR THE KIA DEALERSHIP TO CHECK IT OUT. I HAD TO RENT A CAR TO COME BACK TO FL AS I WAS STRANDED IN CHARLESTON WITHOUT TRANSPORTATION. I CANNOT AFFORD THE $5000.00 FOR REPAIRS AND THE $1500.00 TO PAY IT OFF JUST TO GET THE TITLE TO SEND THIS TO A JUNK YARD. THE MILEAGE JUST TURNED TO 107,000 OR 108,000. THIS IS THE 4TH TIME THAT THERE WAS AN ISSUE ON THIS PART OF THIS CAR HAVING TO DO WITH THE SAME ISSUES RELATED TO THIS DEFECTIVE BOLT, HARMONIC BALANCER AND PULLEY AS A RESULT OF THIS DEFECTIVE BOLT. (THIS IS ONLY ON ONE CAR). YOU WILL SEE HOW MANY TIMES THIS IS OCCURRING TO MANY OTHER OWNERS OF THESE KIA SORENTOS. PLEASE READ THROUGH THE COMPLAINTS ON THE FOLLOWING LINK: HTTP://GOTACLASSACTION.COM/KIA-NAMED-IN-CLASS-ACTION-OVER-FIRST-GENERATION-2002-2009-EQUIPPED-WITH-A-HYUNDAI-MANUFACTURED-3-5L-24-VALVE-DOHC-V6-ENGINE/
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10788110November 3, 2015STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL RATTLING NOISE AND THE VEHICLE SHOOK. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE ENTIRE FRAME HAD EXCESSIVE RUST AND FRACTURES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10787410October 31, 2015ENGINE
HAD A CAR REPAIR IN OCTOBER 2014 DUE TO A BROKEN BOLT NEAR CRANK SHAFT DRIVING DOWN THE HIGHWAY. PAID FOR REPAIR AND GOT CAR BACK AND WITHIN A MONTH THE MOTOR WAS SHOT . I WENT TO GO START THE CAR TO GO TO WORK AND IT WAS MAKING A TERRIBLE NOISE, IT WAS STATIONARY. I STILL HAVE AT 7 MORE CAR PAYMENTS TO MAKE ON THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783374October 19, 2015SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE REVERSING THE VEHICLE FROM A PARKING SPACE AND PLACING THE GEAR SHIFT INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO ACCELERATE FORWARD. THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE AT 10 MPH. THE BRAKES FAILED WHILE BEING DEPRESSED. THE PASSENGER SIDE OF THE VEHICLE SUSTAINED MAJOR DAMAGE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781372October 12, 2015ENGINE
THE KIA SORENTO HAS A CATASTROPHIC FAILOR DO TO A SINGLE PIN ON THE CRANK SHAT TIMING GEAR. THIS GEAR HAS BROKEN FREE TWICE AND CAUSED HEAD DAMAGE BENT VALVES AND ALSO COST BETWEEN 2 AND 4 THOUSAND DOLLARS TO REPLACE THE 30 DOLLAR GEAR THAT WILL WITH OUT QUESTION FAIL AGAIN I'M ON MY THIRD TIME OF THIS HAPPENING THIS TIME THE TIMING GEAR PIN GROW SLOWING ONLY THE CRANK SHAT HIMONIC BALANCER TO COME FREE BRAKING A 10 DOLLAR BOLT BUT WITH OUT A DOUBT IT WILL COST ME AGAIN THOUSANDS TO FIX . EACH TIME THIS HAS HAPPENED IT HAS BEEN A DIFFERENT SITUATION ONCE WAS WHILE DRIVING ON THE HIGH WAY THE VECHICAL MADE A LOUD BANG AND THE VECHICAL LIST POWER AND CAME TO A HALT ONCE WHILE PULLING OUT OF MY DRIVE WAY THIS TIME THE ENGINE LOCKED UP AND THE VEHICLE HAD TOBE TOWED TO A SHOP ONLY TO FIND OUT THEY WOULD NOT WORK ON IT BECAUSE IT IS A KNOW DEFECT THE THIRD TIME WAS DRIVING THREW TOWN AND IT SOUND LIKE I HAD DROPPED A SAW MILLE UNDER THE HOOD IT DAMAGED THE VALVES AND BROKE THE FANS AND TORE UP THE MOST THUS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765201September 18, 2015UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I WENT TO PUT FUEL IN MY KIA SORRENTO AS I DO EVERY TWO WEEKS AT THE SAME GAS STATION SAME PUMP. I ENGAGED THE PUMP AS ALWAYS PUT THE NOZZLE IN AND WHEN I PUSHED THE LEVER WITHIN 30 SECONDS THERE WAS A GURGLING NOISE AND GAS SPEWED ALL OVER ME, THE CAR AND THE SIDEWALK. I WENT IN TO GET THE ATTENDANT WHO HAD TO BRING OUT KITTY LITTER TO COVER THE GAS ON THE GROUND. SHE HAD ME MOVE TO A DIFFERENT PUMP AND ASSISTED ME WITH TRYING TO PUT FUEL IN THE VEHICLE. THE SAME THING HAPPENED AGAIN. I CALLED KIA AND THEY TOLD ME IT WOULD COST 800 TO 1000 TO FIX. NOW I AM FUELING THE CAR WITH 5 GALLON CONTAINERS A LITTLE AT A TIME. THIS IS A SAFETY HAZARD FOR THE DRIVER, OTHER PATRONS AND THE GAS STATION AS WELL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10749008August 16, 2015SUSPENSION
WHILE EXAMINING THE REAR SUSPENSION PRIOR TO REPLACING THE SHOCKS I SAW THAT THE UPPER CONTROL ARM BRACKETS ON THE REAR AXLE ARE BADLY RUSTED. THE LEFT IS SLIGHTLY WORSE. I DO NOT LIVE IN A RUST BELT AREA. WESTERN WASHINGTON TO BE SPECIFIC. THERE IS NO OTHER RUST OR CORROSION ON THIS CAR. THERE IS A DESIGN FLAW THAT ALLOWS WATER TO STAY IN THE AREA ABOVE THE AXLE AND CORRODE THE BRACKET. WHEN THE BRACKET BREAKS THE REAR AXLE IS NO LONGER HELD IN PLACE. THE CAR WILL BE VERY DIFFICULT TO STEER AND THE WHEELS COULD LOCK UP. THE ADDITION OF A WEEP HOLE AND AN ANTI-CORROSION COATING WOULD HAVE PREVENTED THIS. THERE ARE REPORTS HERE ON NHTSA WHERE THESE BRACKETS HAVE ROTTED AWAY AND FAILED CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS IS A KNOWN DESIGN FLAW THAT IS JUST NOW APPEARING ON THE OLDER CARS. THERE ARE A MULTITUDE OF COMMENTS ON THE INTERNET WORLDWIDE. THERE WILL EVENTUALLY BE MORE OF THESE FAILURES AND THERE IS A POTENTIAL FOR FATAL ACCIDENTS FROM LOSS OF VEHICLE CONTROL. IN THE UK KIA HAS ACKNOWLEDGED THE PROBLEM AND HAS BEEN REPAIRING SORENTOS FOR FREE SINCE 2013. KIA USA NEEDS TO ACKNOWLEDGE THIS DESIGN FLAW AND ISSUE A RECALL BEFORE PEOPLE ARE KILLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10748870August 15, 2015AIR BAGS
I JUST BOUGHT THIS CAR FEW MONTHS AGO AS A USED CAR, WHENEVER I START THE CAR , PASSENGER AND DRIVER AIR BAGS LIGHTS IS ALWAYS ON. I WENT TO KIA SERVICE CENTER TO ADDRESS THE PROBLEM, THEY TOLD ME IT'S NOT INCLUDED ON A RECALL LIST, I EVEN SHOWED THEM A PAPER WHICH STATED A GROUP RECALL SC076. AND ALSO READ ON A KIA FORUM THAT THAT THERE IS ANOTHER RECALL WHICH IS SC045, STATING A GROUP RECALL ALSO. KIA MUST DO SOMETHING ABOUT IT BECAUSE IT'S MATTER OF LIFE & DEATH IF THEY DO NOT FIX THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10745802August 3, 2015POWER TRAIN, ENGINE
THE VEHICLE'S POWER STEERING DIDN'T WORK, AND IT WAS RARELY DRIVEN AFTER TRANSMISSION REPAIR AT A KIA DEALER. LOOKING UNDER THE HOOD SHOWED THAT THE BELTS WEREN'T MOVING. THE CRANKSHAFT PULLEY WAS ATTACHED BUT NOT STRAIGHT; OFFSET. I CALLED THE DEALER AND THEY SAID THE CRANKSHAFT BOLT BREAKING IS A COMMON PROBLEM IN THESE VEHICLES. IS/WAS THERE A RECALL FOR THIS? THIS IS A POTENTIALLY DANGEROUS SITUATION. LUCKILY THE VEHICLE WASN'T DRIVEN FAR WHEN THE PROBLEM WAS NOTICED. MA 10/8 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10745946August 3, 2015STEERING
I WENT TO MY DOCTORS APPOINTMENT THE CAR RAN FINE WELL ABOUT HALF WAY HOME THE CAR STARTED MAKING A FUNNY NOISE SOUNDED LIKE A TRACTOR OR IF U TURN YOUR WHEEL TO FAR THE NOISE IT MAKES LIKE A GRINDING METAL NOISE SO I STOP AT A LIGHT THE NOISE STOPPED ALL SEEMED NORMAL I LIGHTLY STEPPED ON THE GAS AND THE NOISE CAME BACK WELL IVE GOT TO GET HOME ONLY SECONDS AWAY FROM HOME NO LIGHT ARE COMING ON ITS NOT OVER HEATING I GO TO TURN A CORNER AND THE STEERING WAS GONE FOR A SECOND BUT CAME BUT STEERING CAME BACK DECIDED TO TAKE IT TO THE SHOP ALL THE WAY TO THE SHOP THE STEERING AND NOISE WAS ALL GOING AT THE SAME TIME ITS CLEAR THERES PROBLEMS WITH THIS CAR THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE DOES GET KILLED IS THAT WHAT HAS TO HAPPEN TO GET A RECALL?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10745243July 31, 2015ENGINE
DRIVING IN RURAL EASTERN COLORADO WHEN THE BATTERY AND BRAKE WARNING LIGHTS CAME ON. DROVE ON TO THE NEXT TOWN WITH A REPAIR SHOP (BRUSH, CO) AND CHECKED UNDER THE HOOD. BELTS WERE LOOSE AND THE BOTTOM PULLEY WAS LYING IN THE BOTTOM OF THE ENGINE COMPARTMENT. HAD TO HAVE IT TOWED 70 MILES TO THE KIA DEALERSHIP IN WINDSOR, CO ($375). THEY DID THE REPAIR AND CHARGED $1303.85. HAD TO RENT A CAR WHILE THE REPAIR WAS COMPLETED ($343.57). HARMONIC BALANCER HAD FAILED AND CAUSED DAMAGE TO TIMING BELT, TENSIONER, CRANK SPROCKET, ETC. UPDATED 10/9/15 *LN UPDATED 12/21/2015*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744748July 29, 2015UNKNOWN OR OTHER
I WAS DRIVING, ABOUT 45MPH, I NOTICED LIGHT SMOKE COMING FROM THE HOOD. WHEN I LOOKED AT MY TEMPERATURE GAGE IT WAS IN THE MIDDLE, SAUD IT WAS FINE. I DROVE ABOUT TEN MORE MINUTES SINCE THE SMOKE STOPPED. ABOUT TEN MINUTES AFTER I GOT TO MY DESTINATION , THERE WAS SO MUCH SMOKE COMING OUT FROM THE HOOD AND WATER WAS EVERYWHERE. THE THERMOSTAT AND RADIATOR WERE REPLACED. EVERYDAY I DRIVE IT, THERE'S A RIVER OF WATER COMING FROM UNDER THE SUV. I HAD IT IN THE SHOP TWO DAYS PRIOR TO THIS INCIDENT AND EVERYTHING TESTED FINE. IT'S BEEN A HUGE MESS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734897July 17, 2015SUSPENSION, STEERING, UNKNOWN OR OTHER
DRIVER SIDE AXLE BROKE IN JUNE 2015 AND JULY 9, 2015 PASSENGER SIDE AXLE CRACKED AND PASSENGER SIDE HUB ASSEMBLY WENT BAD. MAKING A RATTLING, METAL GRINDING NOISE. WHEN THE SORENTO WAS RAISED UP THE WHOLE UNDERNEATH IS RUSTED OUT. IM LUCKY I DIDNT HAVE A MAJOR ACCIDENT. SHOULD BE RECALLED FOR SAFETY ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10733080July 9, 2015POWER TRAIN
WIFE WAS DRIVING AWAY FROM HOUSE, HEARD SCREACHING SOUND, THEN LOST POWER STEERING WHILE DRIVING NEARLY ENDING UP ON SIDEWALK. WHEN I CHECKED UNDER HOOD, I SAW A BOLT SITTING ON LOWER PART OF ENGINE COMPARTMENT, CRANKSHAFT PULLEY NOT MOVING, BUT BOLT THAT HOLDS IT ON SPINNING. NONE OF THE BELTS WERE MOVING. MOST OF THE WARNING LIGHTS WERE ALSO LIT UP. APPARENTLY, THERE IS A CLASS ACTION LAWSUIT INVOLVING THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10732340July 7, 2015ENGINE
CRANK SHAFT BOLT BROKE THREE SEPARATE TIMES (2ND TIME JAN. 21, 2015; 3RD TIME JULY 3, 2015) AFTER REPAIRS MADE. THE LAST TIME, THE CAR WAS CONSIDERED IRREPARABLE DUE TO THE INEVITABILITY OF FAILURE DUE TO FAULTY DESIGN OF THE FACTORY MADE CRANK SHAFT BOLT. WHOLE NEW ENGINE NEEDED FOR COMPLETE REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10726820June 23, 2015ENGINE
I WAS DRIVING THOUGH A PARKING LOT ON LATE FRIDAY AFTERNOON AND HEARD A RATTLING NOISE COMING FROM UNDER THE HOOD. SO, AFTER I PARKED I POPPED THE HOOD, I ALSO STARTED TO HEAR A SQUEAKING NOISE (BELTS RUBBING), SO I DROVE HOME AND PARKED IT UNTIL MONDAY WHEN I TOOK IT TO A LOCAL SHOP AND THEY SAID IT SOUNDED LIKE A PULLEY FOR THE TIMING BELT, THEY GOT IT IN ON WEDNESDAY AND CALLED TO HAVE ME COME TAKE A LOOK AT WHAT WAS CAUSING THE NOISES WHEN I GOT THERE, THEY EXPLAINED THAT IT WAS THE CRANKSHAFT BOLT THAT HELD THE FLY WHEEL ON AND THERE WHERE TWO OPTIONS (1)I COULD DRIVE IT UNTIL THE BOLT SNAPPED OR (2) THEY COULD TRY AND BREAK THE BOLT LOOSE AND REPLACE IT, SO WE WENT WITH OPTION NUMBER 2 AND AFTER ABOUT FIVE HOURS I GOT A CALL TELLING ME THAT THE BOLT HAD SNAPPED AND THEY HAD TRIED WELDING A NEW BOLT ON TO TRY AND BREAK THE REST OF IT LOOSE, AND THEY HAD TRIED TO DRILL OUT THE BOLT BUT WITH NO LUCK, THEY THEN GAVE ME AN ESTIMATE TO REPLACE THE ENGINE WITH A RE-MANUFACTURED ENGINE THE ESTIMATE WAS $6,900.00 BEFORE TAX, SO I CALLED KIA CORPORATE AND THEY TOOK A WEEK TO COME BACK AND TELL ME DUE TO THE AGE, THE MILEAGE, AND NOT THE ORIGINAL OWNER THEY WOULD NOT PAY TO REPLACE THE ENGINE SO NOW I'M GOING TO JOIN THE CLASS ACTION LAW SUIT. VERY BAD ENGINEERING DESIGN TO THINK ONE SEER PIN COULD HOLD THAT BOLT PLUS IT SOUNDS LIKE THEY ARE USING A DEEP THREAD SKINNY SHAFT BOLT WHICH MEANS THE THREADS ARE HOLDING A 15-20LBS FLY WHEEL WHEN THAT SEER PIN SNAPS, VERY DISAPPOINTED IN KIA, WILL NEVER BUY THEIR CARS AGAIN ..UPDATED 08/24/15 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10726214June 19, 2015ENGINE
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO THE OFF POSITION AND REMOVED, THE VEHICLE FAILED TO SHUT OFF. THE CONTACT REMOVED THE BATTERY FROM THE VEHICLE, BUT THE VEHICLE CONTINUED TO RUN. THE CONTACT THEN REMOVED AN AIR MASK VALVE THAT CAUSED THE ENGINE TO SHUT OFF. THE VEHICLE WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. MA 08/05/15 UPDATED 11/13/2015*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10723166June 3, 2015ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
THE VEHICLE HAS HAD SEVERAL ELECTRONIC ISSUES. ONE OWNER WITH A GARAGE PARKED LOW MILEAGE SUV. THE DRIVER SEAT WILL NOT MOVE FORWARD. ALL OTHER ADJUSTMENTS WORK FINE. THIS ISSUE HAS HAPPENED SEVERAL TIMES OVER THE YEARS BUT NOW SEEMS TO BE A PERMANENT PROBLEM. THE INTERIOR OVERHEAD LIGHT DOES NOT ILLUMINATE WHEN YOU OPEN THE DOORS, THE DRIVER SIDE DOOR OPEN ALARM DINGS FOR NO APPARENT REASON AND THE BRAKE LIGHTS CONTINUALLY BURN OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10716444May 14, 2015ENGINE, SUSPENSION
I HAVE A 2005 KIA SORENTO AND LAST AUGUST I WAS COMING TO A STOP AT A VERY BUSY INTERSECTION AND MY CAR MADE A VERY LOUD CLANKING BANG SOUND. MY CAR DIED, MY BATTERY, BRAKE AND ENGINE LIGHT CAME ON. I TURNED THE KEY AND IT STARTED AND I WAS ABLE TO GET IT OFF THE ROAD BUT MY POWER STEERING WAS GONE. I HAD IT TOWED TO A GARAGE THAT SAID THEY WOULD NOT FIX IT BECAUSE IT WAS TO INTENSE (COST $150), SO I HAD IT TOWED TO ANOTHER. AN ASE CERTIFIED CHEVROLET DEALERSHIP AND THEY TOLD ME IT SHOULD BE COVERED UNDER MY WARRANTY BECAUSE IT WAS PART OF THE POWER TRAIN AND I HAD LESS THAN 60,000 MILES ON MY VEHICLE- MY CRANKSHAFT BOLT WAS SHEARED COMPLETELY OFF (NO CHARGE). THEY AND I CONTACTED KIA, KIA HAD ME TOW IT TO THEM (WHICH IS 50 MINUTES AWAY). THEY THEN TOLD ME IT WAS NOT COVERED, AND THE PART WAS $10.97, HOWEVER THE WORK INVOLVED TO FIX IT WAS A LOT MORE EXTENSIVE AND GAVE ME AN ESTIMATE OF $650.00-$750.00! IT COST ME $650.00 PLUS ALL MY TOWING COSTS ($240.00). I COULD HAVE SAVED THE TOWING COST AND HAD THE CHEVROLET DEALERSHIP FIX IT SINCE I HAD TO PAY FOR IT! NOW, NOT EVEN A YEAR LATER, I BRING MY SORENTO TO THE CHEVROLET DEALER FOR AN OIL CHANGE AND THE MECHANIC ASKED ME TO COME LOOK AT MY DRIVER SIDE TRAILING ARM BRACKET. IT IS COMPLETELY RUSTED AND NO LONGER ATTACHED AND THE OTHER SIDE ISN'T IN GOOD SHAPE EITHER. THEY TELL ME IT WILL COST HUNDREDS OF DOLLARS TO FIX IT AND I REALLY SHOULD CONTACT KIA BECAUSE THIS SHOULD NOT HAVE HAPPENED. I DECIDED TO RESEARCH THIS AND IT APPEARS THAT BOTH OF THESE ISSUES ARE COMMON AND UNSAFE. I AM WAITING TO HEAR BACK FROM KIA NOW ON HOW TO GET THIS TAKEN CARE OF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0