Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#11100674June 9, 2018
AIR BAGS, ELECTRICAL SYSTEM
THE ELECTRICAL MALFUNCTION OF THE AIRBAG HAS DRAINED AND CAUSED THE BATTERY TO GO DEAD. ALSO HAS MESSED UP THE CONTROLS IN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100168June 6, 2018
ELECTRICAL SYSTEM
WE HAVE REPLACED THE ALTERNATOR SEVERAL TIMES IN THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099344June 2, 2018
STRUCTURE:BODY
DOOR LOCKS ARE BROKEN AND REAR PASSENGER DOOR WILL NOT UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098217May 27, 2018
UNKNOWN OR OTHER
BOUGHT THE CAR USED IN 2013 AND SINCE I'VE HAD THE CAR MAKES A KNOCKING NOISE WHEN STOPPED. IT'S NOT ALL THE TIME, BUT MOST IF THE TIME. I ASKED THE MECHANIC AT THE DEALERSHIP ABOUT IT AND HE SAID IT WAS NORMAL AND GOING TO GET LOUDER WHICH IT HAS, BUT GAVE NO EXPLANATION AS TO WHAT IT WAS OR WHY IT WAS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098235May 27, 2018
UNKNOWN OR OTHER
I WANT TO KNOW IF THEIR ANY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098128May 26, 2018
POWER TRAIN
TAKATA RECALL WHEN DRIVING AT HIGHER RATE OF SPEED WHEN TRANS KICKS IN TO HIGHER GEAR IT HAS A LOUD BANG FEELS LIKE THE TRANSMISSION IS GONNA FALL OUT . SOMETIMES IT LOOSES POWER WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097888May 25, 2018
STRUCTURE:BODY
FRONT DOOR HANDLE LATCH ASSEMBLY CONSTANTLY BREAKING AND I AM UNABLE TO OPE THE DOORS FROM THE OUTSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097346May 23, 2018
STRUCTURE:BODY
FRONT PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL OPEN FROM THE INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097574May 23, 2018
ENGINE
I WAS ON THE FREEWAY DRIVING 75MPH. I HAD BEEN DRIVING FOR APPROX 65 MILES WHEN MY VEHICLE LOST ALL ENGINE POWER WITH NO WARNING WHILE DRIVING UP A HILL. I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. I HAD TO TOW THE VEHICLE 65 MILES BACK HOME AND TO THE MECHANIC. THE MECHANIC HAS STATED THE VEHICLE DIED WHILE DRIVING DUE TO THE ENGINE LOCKING UP. THIS VEHICLE HAS HAD ALL ROUTINE MAINTENANCE COMPLETED ON TIME AND IN FACT JUST HAD AN OIL CHANGE AND INSPECTION BEFORE TAKING THIS TRIP. THERE HAVE BEEN NO LOUD NOISES OR NOISES COMING FROM THE VEHICLE AT ALL NOR WERE THERE ANY NOISES PRIOR TO THIS ISSUE OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096981May 21, 2018
AIR BAGS, POWER TRAIN, UNKNOWN OR OTHER
CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096526May 17, 2018
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM OUTSIDE THE VEHICLE. THE DEALER (BILLION AUTO KIA IN SIOUX CITY, IOWA) DIAGNOSED THAT THE VEHICLE DOORS NEEDED ACTUATORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096349May 16, 2018
AIR BAGS
AIR BAG ILLUMINATION LIGHT CAME ON & STAYED ON AT 65450 MILES. DEALERSHIP STATES AIR BAG WON'T DEPLOY AS SYSTEM IS RENDERED INOPERABLE. NEEDS SOP CLOCK SPRING & OCS MATT. TOTAL ESTIMATE FOR REPAIR IS $2000. & IT'S NOT UNDER WARRANTY. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY KIA SOONER RATHER THAN LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094011May 15, 2018
ELECTRICAL SYSTEM
POWER DOOR LOCKS DO NOT LOCK, BY DOOR BUTTON, BY REMOTE KEY FOB OR MORE IMPORTANTLY WHEN THE CAR IS TAKEN OUT OF THE PARK POSITION. DOORS DO SUCCESSFULLY UNLOCK VIA REMOTE, DOOR BUTTON AND WHEN THE CAR IS PUT INTO THE PARKED POSITION. DOORS CAN ONLY BE LOCKED MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092492May 8, 2018
STRUCTURE:BODY
MY REAR DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092147May 6, 2018
UNKNOWN OR OTHER
THE PANORAMIC SUNROOF APPARENTLY EXPLODED WHEN THE CAR WAS PARKED. THE WAS A CIRCLE ABOUT 3' AROUND THE CAR WITH SMALL PIECES OF GLASS, GLASS OVER THE ENTIRE VEHICLE, METAL PIECES FROM HE SUNROOF WERE ON THE HOOD AND WINDSHIELD, THE HEADLINER WAS RIPPED FROM THE CEILING WITH A LARGE HOLE RIPPED OUT OF THE MIDDLE AND PIECES OF GLASS WERE PILED THROUGHOUT THE INTERIOR. THE CAR HAD BEEN PARKED ONE DAY. NO ONE WITNESSED THE EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092071May 5, 2018
UNKNOWN OR OTHER
THE SHIFT GEARS WONT MOVE. THE GEAR WILL STAY IN DRIVE. WON'T GO INTO REVERSE OR PARK. WHEN I HAVE TO PUT VEH IN REVERSE I HAVE TO HOLD GEAR IN REVERSE. THERE HAS BEEN TIMES WHEN I HAD TO LEAVE MY KEYS IN THE IGNITION, LEAVE CAR IN NEUTRAL AND HAVE EMERGENCY BRAKE DOWN. THERE WAS A RECALL ON THIS KIA CLAIM THEY FIXED THE ISSUE, BUT I'M STILL HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091192May 1, 2018
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY, THE CAR SUDDENLY JUMPS FORWARDS AND I FEELS LIKE SOMEONE HIT ME FROM BEHIND. THE SAME THING HAPPENS WHILE ROLLING DOWN A HILL OR SLOWING DOWN WITH OR WITHOUT APPLYING THE BREAKS. IT FEELS LIKE IT WANTS TO SHIFT AND SOMETHING IS HOLDING IT BACK FOR A FRACTION OF A SECOND. ON SPORTS MODE, WHEN MANUALLY SHIFTING FROM 2 TO 3 I CAN EXPERIENCE THE SAME RESPONSE. ON GEAR 5 SPORTS MODE, YOU FEEL THE SUDDEN JERK. THE PROBLEM SEEMED TO BE MORE SIGNIFICANT WHEN THE ENGINE IS COLDER. I NOTICED THE HESITATION LASTED LONGER BEFORE THE JERK IN THE WINTER. I HAVE BEEN TO MANY MECHANIC SHOPS AND THEY TELL ME THE CAR IS SHIFTING FINE AND THAT THEY AREN'T TO FULLY REPLICATE THE PROBLEM. I HOPE THIS ADDS TO THE MILLIONS OF COMPLAINTS AND GETS KIA TO DO SOMETHING. THIS PROBLEM HAS BEEN PERSISTENT FOR OVER A YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089968April 24, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM ASSEMBLY WIRING ON BOTH LOW BEAMS HAS MELTED. THIS HAS BEEN REPORTED IN NUMEROUS CAR BLOGS AS A KNOWN ISSUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11089312April 22, 2018
SUSPENSION
I MADE A APPOINTMENT FOR KIA SERVICE COMPLAINING THAT THE FRONT AND REAR SUSPENTION R MAKING A NOISE. KIA REPLACE THE FRONT RIGHT SIDE BALL JOINTS AND SAID THE REAR AND LEFT FRONT SUSPENTION ARE WORKING FINE THE CAR STILL SOUNDS VERY LOUD WHEN GOING OVER BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089214April 21, 2018
AIR BAGS
AT 100,900 MILES MY AIR BAG LIGHT CAME ON, CAR BROUGHT TO THE DEALERSHIP AND I WAS INFORMED BY AIR BAG SENSOR IS DEFECTIVE. IN ORDER TO FIX THE PROBLEM I WILL NEED TO PAY $1900 TO GET ENTIRE DRIVERS SEAT REPLACED. I CURRENTLY AM DRIVING WITH NO AIR BAGS IN THE ENTIRE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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