Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11308788February 12, 2020
STEERING
MY 2014 KIA SORENTO HAD 38,283 MILES ON IT AND THE RACK AND PINION NEEDED TO BE REPLACED. PRIOR TO TAKING INTO THE MECHANIC FOR REPAIR I NOTICED A CLICKING/POP SOUND WHEN I WOULD TURN MY STEERING WHEEL. I WAS ADVISED BY THE MECHANIC THAT IT WAS FAULTY PART AND WORE OUT VERY QUICKLY. I CALLED KIA TO SEE WHAT THEY HAD TO SAY ABOUT IT AND THEY SAID THAT THEY HAD NO COMPLAINTS WITH THIS ISSUE. I WAS ALSO ADVISED THAT IT ABOUT 3-6 MONTHS AND I MAY NEED TO REPLACE ANOTHER PART OF THE STEERING BUT AT THIS TIME IT IS WORKING WITHIN MANUFACTURERS SPECS. THANKS FULLY I PURCHASED AN EXTENDED WARRANTY THAT COVERED THE REPAIRS, HOWEVER I STILL BELIEVE THAT KIA SHOULD LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308852February 12, 2020
AIR BAGS
AIR BAG LIGHT STAYED ON. VEHICLE WAS STATIONARY. NO ACCIDENT. AIRBAG HAS NEVER DEPLOYED. ONE DAY TO THE NEXT NO ISSUE. NOW I AM GREATLY CONCERNED FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308467February 11, 2020
ENGINE
THE ENGINE HAS BEEN BURNING OIL VERY QUICKLY. WE HAD AN OIL CHANGE AND AROUND 5,000 MILES LATER, THERE WAS ZERO OIL LEFT IN THE CAR - THE OIL LIGHT CAME ON. THEN IT WAS FINE UNTIL THE NEXT OIL CHANGE. THEN LESS THAN 3,000 MILES LATER, THE SAME THING HAPPENED. ADDED 4 QUARTS OF OIL TO IT AND ABOUT A MONTH LATER, IT WAS LOW AGAIN AND THE OIL WAS VERY DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307928February 8, 2020
ELECTRICAL SYSTEM
DOORS JUST STARTED NOT UNLOCKING OR LOCKING WITH FOB OR BY DOOR PANEL AND THE BACK UP ALARM BEEPS NON STOP AS SOON AS YOU PUT IT IN REVERSE, ALL SENSORS ARE CLEAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307401February 6, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS HAVE REPEATEDLY BURNED OUT. I WOULD ESTIMATE THAT I HAVE REPLACED THE RIGHT SIDE LOW BEAM 8-10 TIMES AND THE LEFT SIDE 3-5 TIMES. IT'S BEEN ROUGHLY A 2:1 RATIO. THIS LAST TIME BOTH HEADLIGHTS BURNED OUT WITHIN AN HOUR OF EACH OTHER AT NIGHT. FORTUNATELY I KEEP AN EXTRA BULB IN THE CAR AND I WAS ABLE TO CHANGE OUT ONE OF THEM SO I DIDN'T HAVE TO DRIVE HOME WITH NO HEADLIGHTS AT ALL. THIS WAS A POTENTIALLY DANGEROUS SITUATION. I HAVE RESEARCHED THIS AND WHILE I DON'T SEE A RECALL I DO SEE THAT MANY OWNERS HAVE POSTED ON FORUMS THAT THEY'RE HAVING THE SAME ISSUE. JUST AS A POINT OF REFERENCE MY 2014 SILVERADO HAD THE HEADLIGHTS REPLACED IN 2017 AFTER AN ACCIDENT AND HAVE I HAVE YET TO REPLACE A HEADLIGHT WHILE DRIVING THE CHEVY APPROXIMATELY THE SAME NUMBER OF MILES AS THE KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306457February 1, 2020
ENGINE
THE ENGINE LIGHT CAME ON AND MY CAR STARTED SHAKING, KNOCKING, AND DECELERATING AS I TRIED TO PASS ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302547January 28, 2020
ENGINE
THE ISSUE IS THE ENGINE IT'S BURNING THE OIL AND ONE OF THE RECALL THAT THIS VEHICLE HAS BEEN A KNOCKING SOUND IN THE ENGINE AND THATS THE PROBLEM THAT I'M HAVING. THE PROBLEM OCCURRED IN THE ROAD WHEN I SMELLED THE BURNING OIL. NOW MY MECHANICS SAYS THAT I HAVE TO REPLACE A ENGINE THAT ONLY IS 6 YRS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302556January 28, 2020
STEERING, UNKNOWN OR OTHER
THE STEERING COLUMN RATTLES AS THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302119January 26, 2020
ELECTRICAL SYSTEM, ENGINE
TODAY I WAS DRIVING TO MY PARENTS HOUSE ON A LONG STRAIGHT AWAY HIGHWAY (55MPH SPEED LIMIT). I BEGAN PASSING ANOTHER VEHICLE AND AS SOON AS I GOT AROUND HIM MY CHECK ENGINE LIGHT, OIL LIGHT, AND BATTERY LIGHT CAME ON. I PROMPTLY PULLED OVER ON THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I CHECKED OIL LEVEL, WHICH WAS FINE. NO OBVIOUS OVER HEATING, SMOKE, OR LEAKS. I DECIDED TO TURN THE CAR BACK ON TO SEE IF THE LIGHTS WERE STILL THERE BUT THE CAR WOULDN'T START. IT WAS COMPLETELY DEAD ASIDE FROM ONE TINY CRANK NOISE THEN NOTHING. LUCKILY SOMEONE STOPPED AND WE GOT THE CAR STARTED BY JUMPING IT. WENT TO THE LOCAL PARTS STORE AND MY BATTERY, STARTER, AND ALTERNATOR ALL CHECKED OUT OK. NO FURTHER LIGHTS OR ISSUES THE REST OF THE DAY. NOT SURE WHAT HAPPENED BUT I'M SCARED TO DRIVE IT LONG DISTANCE NOW. NEVER HAD AN ISSUE WITH THIS CAR BEFORE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301558January 24, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS CONTINUE TO BLOW OUT EVERY FEW WEEKS, NO MATTER WHAT KIND OF BULB I USE. LAST NIGHT WHILE ON A VERY DARK AND RAINY ROAD, BOTH HEADLIGHTS WENT OUT FORCING ME TO DRIVE WITH MY HAZARDS WITH MY CHILDREN IN THE CAR. VERY DANGEROUS. APPARENTLY, THIS ISN'T AN ISOLATED INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300706January 21, 2020
POWER TRAIN
WHEN VEHICLE IS NOW IN REVERSE AND YOU BEGIN TO TURN TO THE RIGHT OR LEFT, THERE IS THIS UNUSUAL GRATING NOISE EMANATING FROM THE FRONT AXLE. THIS DOES NOT HAPPEN AGAIN ONCE VEHICLE IS IN FORWARD MOTION ( DRIVE) . THIS PROBLEM IS ON THE INCREASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300140January 17, 2020
EXTERIOR LIGHTING
THIS HEADLIGHT PROBLEM HAS BEEN ONGOING WITH KIA AND SINCE I PURCHASED THIS VEHICLE IN 2016 WITH 26,000 MILES. AND I REPLACED MANY HEADLIGHT BULBS THEN DECEMBER 2019 WENT TO DEALERSHIP TO GET LED SAFETY DAYLIGHT HEADLIGHT BULB REPLACED. WAS TOLD NO BULB FOR IT ACCOUNT IT'S ENCASED IN HEADLIGHT ASSEMBLY AND TO REPLACE WOULD COST OVER $900 FOR ASSEMBLY. AND TOLD NEVER SEEN THAT LIGHT EVER GO OUT. PRIOR TO THIS I ALREADY HAD THE OTHER HEADLIGHT ASSEMBLY REPLACED FOR CONSTANT LIGHTING PROBLEMS. WHICH THE DEALERSHIP HAD IN STOCK AND THAT TOLD ME KIA HAD A PROBLEM. VEHICLE NOW HAS 72,000 MILES ON IT. I CALLED KIA ASSISTANCE AND TOLD THEM OF PROBLEM WITH LIGHTS AND THE FREE REPLACEMENT OF THE OTHER ASSEMBLY. I WAS DENIED THE CLAIM EVEN THOUGH I TOLD THEM OF ALL THE LIGHTING PROBLEMS AND COMPLAINTS FILED WITH NHTSA. THEY WERE ON DEAF EARS. SO HERE I AM FILING MY COMPLAINT AND HOPING ENOUGH PRESSURE IS APPLIED TO KIA THAT THEY RECALL ALL MODELS WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298614January 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR WILL NOT LOCK DOORS WITH LOCK SWITCH IN FRONT DOORS AND WITH KEY FOB. THIS STARTED IN JUNE OF 2016 ON AND OFF CAR HAS BEEN TO CONCORD KIA 2 TIMES NOW IN THE LAST 4 YEARS IT WOULD LOCK ON AND OFF NOW ITS ALL THE TIME NOT WORKING AND THEY SAY THEY CAN'T GET IT TO NOT WORK, WE HAVE READ THAT THIS IT AN ISSUE WITH A LOT OF MODELS AND YEARS WITH KIA CARS, WE WERE TOLD IT COULD BE A BODY CONTROL MODULE COST IS ANY WERE FROM $800.00 TO OVER $1000.00 FOR REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298429January 10, 2020
ENGINE
2014 KIA SORENTO JUST QUIT WORKING. ME AND THE FAMILY WERE DRIVING DOWN THE INTERSTATE GOING 70MPH AND THE CAR STARTED MAKING A LOUD TICKING NOISE THEN JUST LOST POWER AND SHUT OFF. LUCKILY I WAS ABLE TO PULL OFF THE INTERSTATE SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298478January 10, 2020
ELECTRICAL SYSTEM
2014 KIA SORENTO WILL NOT LOCK THE DOORS USING THE KEY FOB OR THE DOOR PANEL. SO THIS MEANS I HAVE TO WALK AROUND EACH DOOR AND LOCK THEM BY HAND. THIS IS A BIG SAFETY CONCERN WHEN TRAVELING THROUGH HIGH CRIME AREAS. ONCE ALL THE DOORS ARE LOCKED I CAN PUSH THE LOCK BUTTON ON MY KEY FOB TO SET THE ALARM. I HAVE CHANGED THE BATTERY ON THE KEY FOB STILL THE SAME THING. WITH THIS GOING ON IT DOES CAUSE A SAFETY OF MY LOVED ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297337January 6, 2020
ELECTRICAL SYSTEM
POWER LOCKS DO NOT WORK PROPERLY. DOORS DO NOT LOCK AND THIS OCCURS VARIABLY. THIS IS A SAFETY CONCERN AS DOORS DO NOT LOCK AND I HAVE SMALL CHILDREN. KIA DEALERSHIP STATES THERE ARE NO RECALLS ALTHOUGH MULTIPLE CONSUMERS REPORT SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296806January 3, 2020
ENGINE
ENGINE LIGHT CAME ON ALONG WITH OIL FILTER LIGHT ONLY WEEKS AFTER OIL CHANGE AND KNOCKING SOUND BECAME CLEAR IN MY ENGINE AREA. VEHICLE HAS ALSO SHUT OFF IN THE MIDDLE OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296696January 2, 2020
ENGINE
ENGINE OIL BURNOUT - WITHIN 3 WEEKS OF A FRESH OIL CHANGE THE OIL COMPLETELY BURNED OUT OF THE CRANK CASE / 2 OIL CHANGES PERFORMED WITHIN 3 WEEKS , NO OIL LEAKS OR SMOKE FROM EXHAUST , VEHICLE WAS IN MOTION AND IMMEDIATELY HERD A KNOCK AND PULLED OVER AND SHUT VEHICLE OFF BEFORE ANY MAJOR DAMAGES COULD OCCUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296781January 2, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I HAVE TWO MAJOR SAFETY HAZARDS GOING ON WITH MY VEHICLE THAT I FEAR FOR THE SAFETY OF MY 4 CHILDREN AND WIFE WHEN WE'RE DRIVING ON THE HIGHWAY, AND OTHER FAST ROADS. THE FIRST ISSUE IS THE ELECTRICAL. IT FIRST STARTED BACK AROUND 40,000 MILES WHEN I TOOK MY KIA TO A KIA DEALERSHIP IN NAPERVILLE, IL AND THEY TOLD ME BOTH LOW BEAMS WERE OUT, SO THEY REPLACE THEM. EVER SINCE, I'VE BEEN REPLACING THESE BULBS EVERY 3-6 MONTHS BECAUSE THEY KEEP BLOWING OUT WHILE DRIVING AND IT'S AGAINST THE LAW TO USE HIGH BEAMS, SO I'M DRIVING IN PITCH BLACK. NOW, JUST 3MONTHS AGO, BOTH OF MY BRAKE LIGHTS GO OUT, AT THE SAME TIME. THREE YEARS AGO MY BACK UP CAMERA STOPPED WORKING, AND HASN'T WORKED SINCE. AT 57K MILES MY ENGINE WAS RECALLED FOR ENGINE FAILURES, AD WITHIN THE LAST 6 MONTHS I'VE EXPERIENCED STALLING, STUTTERING, KNOCKING WHILE DRIVING ON HIGH WAYS, AT RED LIGHTS, IN TRAFFIC. FURTHERMORE, IN SEPTEMBER 27, 2019 MY ENGINE OIL WAS COMPLETELY UNDETECTABLE ON THE DIP STICK WHEN I TOOK IT IN FOR A ROUTINE OIL CHANGE AT 99,664 MILES. ALSO, BACK AT 64,977 MILES DURING ROUTINE SERVICE, IT WAS LOW. WITH THESE CONCERNS, I TOOK MY KIA IN TODAY TO THE GERALD KIA NORTH AURORA, IL, THEY RAN DIAGNOSTICS AND SAID EVERYTHING WAS PERFECT. THEY SAID THEY CANNOT EXPLAIN WHY MY BULBS KEEP BURNING OUT. THE TECH MANAGER ALSO STATED THAT THE STALLING AND KNOCKING IN MY ENGINE IS BECAUSE MY ENGINE HAD NO OIL IN IT. HE CHECKED FOR LEAKS, AND DIDN'T FIND ANY LEAKS. MY LAST OIL CHANGE AT A JIFFY LUBE, THEY TOLD ME THE SAME THING AT 99,664 MILES, IT WAS ALMOST DRY. AT TODAYS SERVICE, MILEAGE IS 102,554. THAT MEANS 5 QUARTS OF OIL BURNED UP IN 2,890 MILES OR MOST LIKELY WAY SOONER BECAUSE AFTER 1.5 MONTHS OF THE OIL CHANGE I STARTED EXPERIENCED STALLING, KNOCKING, STUTTERING IN THE ENGINE, SO THAT MUST HAVE BEEN AT ONLY 1000-1500 MILES. I PUT IN A CLAIM WITH KIA CONSUMER AFFAIRS, BUT I'M NOT SATISFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291843December 29, 2019
ELECTRICAL SYSTEM, POWER TRAIN
DOOR LOCKS ONLY LOCK AND UNLOCK OCCASIONLY. BATTERIES REPLACED IN FOBS STILL NOT OPERATING PROPERLY. READ THAT SLOT OF PEOPLE HAVE OR HAD THE SAME ISSUE. DOORS WOULD TYPICALLY LOCK WHEN YOU DRIVE. USE TO NOT ANYMORE. HAD CAR IN FOR RECALL ON ENGINE THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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