Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11323956May 9, 2020
ENGINE
I WAS AT A LIGHT ON FRIDAY AND MY CAR JUST TURNED OFF.I HAD TO PUSH IT TO THE GASTION. WHEN MY MECHANIC CAME TO LOOK AT IT ON FRIDAY HE SAID THAT MY ENGINE LOCKED I NEED A NEW ENGINE. I DON'T UNDERSTAND WHY THERE WASN'T A RECALL ON MY VIN NUMBER BUT THERE WAS RECALLS ON 2013 AND 2014 KIA SORENTO AND KIA SOLES . I HAVE A FRIEND OF MINE THAT HAS A 2013 KIA SORENTO AND HE HAD THE SAME ISSUE WITH HIS ENGINE. IS THE GDI ENGINES AND THAT'S THE ENGINE I HAVE AND IS NOT REPLACEABLE THAT IS SO MESSED UP. THERE WAS A REPLACEMENT ON ALL ENGINES OF GDI.WHY THIS HAPPENING TO ME WHEN I HAVE 6 MONTHS LEFT OF PAYMENTS AND IT'S $3,500 TO REPLACE AN ENGINE THIS IS REALLY ABSURD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323832May 8, 2020
ELECTRICAL SYSTEM
SOMETHING IS DRAINING THE BATTERY. IF THE CAR ISN'T DRIVEN FOR A FEW DAYS, IT WILL NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321385April 17, 2020
ELECTRICAL SYSTEM, ENGINE
EVERY 2 DAYS PUTTY A QUART OF OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320054April 2, 2020
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS A DELAY BETWEEN THE ACCELERATOR BEING DEPRESSED AND THE VEHICLE RESPONDING. IN ADDITION, THE VEHICLE WOULD SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LA FONTAINE KIA LOCATED AT (2027 S. TELEGRAPH RD, DEARBORN, MI 48124), WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED MOTOR OVERHEATED WHILE DRIVING AND VEHICLE WOULD SHUT OFF.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318903March 21, 2020
ENGINE
MY ENGINE STARTED BLOWING SMOKE WHEN DRIVING OUT WITH MY FAMILY. I TOOK IT TO KIA DEALERSHIP AND THEY SAID THAT BOTH THE FRONT TIMING COVER AND THE OIL PAN GASKET HAD A LEAK AND THAT THEY NEEDED TO BE REPLACED. MY CAR HAD AN ENGINE RECALL DONE BY THEM ON WHICH DURING MANUFACTURING THERE WERE METALS SHARDS THAT SPREAD THROUGH THE ENGINE. I ALSO READ THIS ENGINE (THETA 2) WAS INVOLVED IN CASES WERE THE ENGINE CAUGHT ON FIRE FOR NO APPARENT REASON. THIS IS A SAFETY CONCERN AND THEIR ENGINES SHOULD BE WARRANTIED FOR A LONGER TIME. I'M ATTACHING THE INVOICE FOR THE REPAIRS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318337March 16, 2020
ENGINE
I BOUGHT 2014 KIA SORRENTO WITH 93,000 ON IT HAD OIL CHANGE TO FULL MAX LIFE SYNTHETIC API OIL AND OIL FILTER CHANGE TO FULL SYNTHETIC FILTER AT 97,389 .THEN GOT TO AND OIL GOOD FOR 7,500 MILES. ENGINE WENT OUT AT 102,500. AND NORMAL DRIVING ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317623March 11, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY, MY ENTIRE DASHBOARD WENT OUT. THIS MADE IT IMPOSSIBLE FOR ME TO SEE HOW FAST I WAS GOING. TURNS OUT, WHEN I TURN MY HEATED SEATS ON IT BLOWS THE FUSE FOR MY DASHBOARD. THIS IS VERY DISAPPOINTING, BECAUSE I JUST BOUGHT THIS CAR 6 MONTHS PRIOR TO THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316500March 6, 2020
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE MALFUNCTION PERTAINING TO THROTTLE BODY. VEHICLE STARTED TO SKIP WHILE SITTING STATIONARY IN PARKING SPACE AS IF NOT RECEIVING ENOUGH FUEL THEN HAS REDUCED POWER. TOOK VEHICLE TO DEALER TO INQUIRE ABOUT POSSIBLE COVERAGE FOR REPLACEMENT SINCE VEHICLE HAD LESS THAN 100,000 MILES. DEALERSHIP TOLD ME THAT THROTTLE BODY WAS NOT COVERED AND THAT IT WOULD CODE IN ASSESS OF 1,000 DOLLARS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316378March 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
MY CHECK ENGINE LIGHT CAME ON THE FIRST TIME IN AUGUST OF 2019 . THE DEALERSHIP KEPT MY KIA SORENTO FOR ALMOST A MONTH . 3 DAYS AFTER I GOT IT BACK THE CHECK ENGINE LIGHT CAME ON AGAIN BROUGHT IT BACK TO DEALERSHIP COST ME ANOTHER 155.00. 4 DAYS AFTER THAT CHECK ENGINE LIGHT CAME ON AGAIN FOR THE SAME THING AS THE FIRST TIME . WHEN IT WOULD COME ON THE ACCELERATION WOULD ALMOST DIE I COULD ONLY GO 3 OR 4 MILES A HOUR . WHEN I GOT IT BACK THE 3RD TIME I WAS GOOD FOR ABOUT 2 MONTHS THEN IN NOVEMBER OF 2019 . THE EXACT SAME THING HAPPENED AGAIN ALMOST GOT HIT THIS TIME . BROUGHT IT TO ANOTHER DEALERSHIP COST ME ALMOST 400.00. THEN ON MY WAY OUT OF TOWN IN DECEMBER OF 2019 . IT HAPPENED AGAIN. AGAIN ALMOST GOT HIT I WAS ON THE INTERSTATE HALFWAY TO MY DESTINATION. THIS TIME HAD TO RENT A TOW BAR HAVE SOMEONE DRIVE 3 HOURS TO GET ME AND MY KIA . THEN GOT IT TO A DEALERSHIP IN A DIFFRENT STATE . THEY CHARGED ME FOR A PART THAT WAS UNDER WARRANTY THIS TIME IT COST ME 509.00. THIS IS A SAFTY ISSUE PLUS KIA WILL NOT REFUND ME THE MONEY I SPENT ON THE WARRANTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315751March 3, 2020
ENGINE
CAR STARTED OVERHEATING AND COOLANT BACKED UP AND OVER FLOWED COOLANT RESERVOIR. ALSO BEING WINTER THERE WAS NO HEAT COMING FROM THE HEATER. THIS HAPPENED WHETHER TRAVELING 70 MILES AN HOUR, STOPPED AT A STOP SIGN, OR IDLING IN PARK. TEMPERATURE GAUGE WOULD GO FROM NORMAL TEMP TO OVER HEATING TEMPS, BACK AND FORTH WITH THE SOUND OF BUBBLING IN THE RESERVOIR AND HEAVY COOLANT LEAKAGE. ME AND MY WIFE ALSO NOTICED A STRONG FOUL FUEL ODER EXSPECIALLY WHEN DRIVING ON THE FREEWAY. I REPLACED THE THERMOSTAT, FLUSHED AND FILLED THE RADIATOR WITH 50-50 MIX OF ANTIFREEZE AND IT CHANGED NONE OF THE PROBLEMS LISTED ABOVE. HAD SYSTEM PRESSURE TESTED AND A SCAN OF THE ENGINE OB2 MODULE AND CAME BACK WITH 0 CODES. RESEARCHED VEHICLE AND FOUND RECALL NUMBER SC147 ENGINE/ENGINE COOLING, ENGINE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315777March 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT AFTER AN OIL CHANGE, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO DAR CARS KIA LOCATED AT (4700 BRANCH AVE, MARLOW HEIGHTS, MD) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315739March 2, 2020
ENGINE
JANUARY 10, 2020 HAD THE RECALLS ON MY CAR CHECKED. NOTHING WAS WRONG. WHILE DRIVING HOME FEBRUARY 28, 2020, MY CAR STARTED TO MAKE A HORRIBLE KNOCKING NOISE. I WAS ONLY ABOUT 2 MILES FROM HOME. PULLED IN AND TURNED CAR OFF. CONTACT KIA WAS TOLD TO BRING CAR IN THE NEXT MORNING THAT THERE WAS A LIFETIME WARRANTY ON THE MOTOR. START THE CAR AND DRIVE 2 MILES, THE CHECK ENGINE LIKE STARTED BLINKING, OIL PRESSURE LIGHT CAME ON, CAR DIED AND NEVER HAS STARTED BACK. ASKED THE KIA DEALER IF THEY WERE ABLE TO PROVIDE ME WITH A LOANER CAR AND WAS TOLD NO. FIRST I WAS OUT A $300 TOWING BILL BECAUSE THEY NEVER EVER CHECKED OUT THE ENGINE RECALL, AND NOW I AM OUT ANOTHER $300 ON A RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315529March 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A LOUD RATTLING SOUND WAS HEARD. THE VEHICLE STALLED WITH THE OIL WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO AN INDEPENDENT MECHANIC. THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED OF ENGINE OIL CONSUMPTION WHICH CAUSED THE GEAR TO WEAR WHICH CAUSED THE RATTLING SOUND IN THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312182February 28, 2020
ENGINE
2014 KIA SORENTO CAR LOST ALL POWER AND WON'T START BATTERY FULLY CHARGED. WHILE GOING OVER 50 CAR JUST LOST POWER. WON'T TURN OVER NOTHING HAD TO PAY FOR TOW TO DEALERSHIP TO WAIT AND SEE IF THEY EVEN KNOW. VERY UNSAFE WAS THIRD TIME HAPPENING WHILE DRIVING THIS TIME DEAD. CAR HAS LESS THEN 84,000 MILES AND STILL UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311643February 26, 2020
ENGINE
MY 2014 KIA SORENTO RECENTLY HAD AN ENGINE FAILURE. I WAS DRIVING ON THE FREEWAY AT 65 MPH AND HEARD A LOUD KNOCKING SO I STARTED TO EXIT THE FREEWAY BY THE TIME I GOT TO THE MIDDLE LANE I HEARD A LOUD POP COMING FROM THE FRONT OF THE VEHICLE. I LOST ALL ACCELERATION AND COASTED TO THE SIDE OF THE FREEWAY. BEFORE THE ENGINE QUIT WORKING THERE WERE NO WARNING LIGHTS ON MY DASH AND TEMPERATURE OF THE ENGINE WAS NORMAL. AS SOON AS THE ENGINE QUIT WORKING THE OIL LIGHT AND ENGINE LIGHT CAME ON. AFTER GETTING IT TOWED 17 MILES AND 150 DOLLARS LATER I WAS TOLD BY THE MECHANIC THE ENGINE WAS COMPLETELY SEIZED UP. THEY CHECKED THE OIL LEVELS AND SAID IT WAS HALF OF A QUART LOW. THIS VEHICLE IS ONLY 6 YEARS OLD AND ALL OF THE MILES PUT ON IT ARE FREEWAY MILES DRIVING TO AND FROM WORK. THIS ENGINE HAS BEEN BURNING UP OIL LIKE CRAZY EVERYTIME I TOOK IT IN FOR ROUTINE MAINTENANCE OR REPLACED THE OIL MYSELF IT HAS BEEN LOW AND VERY BLACK. THE MAINTENANCE HAS BEEN KEPT UP ON PER SPEC'S OF THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311499February 25, 2020
ELECTRICAL SYSTEM
MY VEHICLE HAS AUTOMATIC LOCKING DOORS AND WILL LOCK AUTOMATICALLY WHEN SHIFTING THE SUV FROM PARK INTO REVERSE OR DRIVE AND THEN WILL UNLOCK ONCE PLACED BACK IN PARK. HOWEVER RECENTLY THIS FUNCTION STOPPED WORKING ALTOGETHER AND THE LOCKS ON THE DOORS WILL NO LONGER LOCK WHEN SHIFTING THE CAR FROM PARK INTO ANOTHER GEAR CREATING A SAFETY ISSUE. FURTHERMORE, DUE TO THIS ELECTRICAL/SAFETY ISSUE THE LOCK/UNLOCK BUTTON ON THE DOOR NO LONGER WORKS AND AS WELL DUE TO THE SAME ISSUE. NOR CAN I LOCK THE VEHICLE WITH THE KEY FOB. IN GOOGLING THIS PROBLEM, I HAVE FOUND OUT THOUSANDS OF OTHER KIA OWNERS ARE HAVING THE SAME ISSUE AND THE ONLY REMEDY FROM KIA IS TO REPLACE A $1500 COMPUTER AS IN MANUFACTURING THEY SOLDERED A $3 RELAY SWITCH ONTO THE COMPUTER BOARD AND THEY WILL NOT /CANNOT REPLACE THE FAULTY RELAY THAT SEEMS TO BE CAUSING THIS PROBLEM. HENCE THIS IS THE REASON WHY I AM REACHING OUT TO THE NHTSA AS I FEEL THAT THIS IS A ELECTRICAL /SAFETY ISSUE AND THE ONLY WAY TO LOCK MY VEHICLE SECURELY IS TO WALK AROUND THE VEHICLE AND LOCK EACH DOOR INDIVIDUALLY. PLEASE HELP ME AND THE OTHER THOUSAND OF KIA OWNERS WHOM ARE HAVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310464February 20, 2020
ELECTRICAL SYSTEM
I TURNED THE ENGINE OFF THE RADIO AND TO UNLOCK THE DOORS WERE WORKING BECAUSE I HAD JUST DROPPED MY KIDS OFF AT SCHOOL, WENT TO TURN THE ENGINE ON THE RADIO STOP WORKING THE WINDOWS IT WON'T GO DOWN STOP WORKING AND THE DOOR OPENER BUTTON TO UNLOCK THE DOORS STOP WORKING. THE TIRE LIGHT KEEPS FLASHING AND THERE IS SOME WIERD NOISE LIKE VIBRATION COMING FROM THE ENGINE ONLY WHEN YOU START THE ENGINE AND THE AIR CONDITIONER COMES ON FULL BLAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309661February 17, 2020
ENGINE
WAS DRIVING ON STATE HIGHWAY WHILE PASSING SLOWER MOVING VEHICLES. CAR SHUT OFF WHILE MOVING AT 60-65MPH WHILE OVERTAKING VEHICLES. PULLED OFF TO THE SIDE OF THE HIGHWAY AS FAR AS POSSIBLE AS THE CAR HAD SHUTOFF COMPLETELY. TRIED TO RESTART THE CAR AND THE CAR WOULD NOT BEGIN THE STARTING PROCESS AT ALL. IT SOUNDED LIKE A SEMI-GRINDING NOISE AND CLICK. HAD THE VEHICLE TOWED TO MECHANIC AND THEY HAVE DETERMINED THAT THE ENGINE SEIZED AND IS 'BLOWN'. CAR HAS APPROXIMATELY 85K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309101February 14, 2020
SERVICE BRAKES
BOTH FRONT BRAKES LOCKED UP, MECHANIC SAID NEED REPLACE CALIPERS AND HE HAS NEVER SEEN BOTH GO OUT AT SAME TIME. ALSO THE ABS LIGHT WON'T GO OFF. THE VEHICLE STARTED SHAKING OUT OF CONTROL, AFTER STOPPED AND CHECKED THE ROTORS WERE EXTREMELY HOT, THEY TURNED BLUE FROM THE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309259February 14, 2020
EXTERIOR LIGHTING
THE FRONT HEADLIGHTS ARE DANGEROUSLY LOW AND I HAVE TO DRIVE WITH HIGH BEAMS ON AT NIGHT. CHANGING NEW BULBS DOESN'T FIX THE PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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