Kia Sorento Complaints (2015)
755 consumer complaints on file.
- #11192747March 31, 2019ENGINE
WAS DRIVING DOWN THE INTERSTATE, THE ENGINE COMPLETELY SHUT OFF, I HAD NO SIGNS OF MY CAR NEEDING OIL WASN'T DUE FOR A OIL CHANGE FOR ANOTHER 1,000 MILES, MY ENGINE LIGHT NEVER FLASHED THE CAR NEVER JERKED OR NOTHING JUST SHUT OFF AND WOULD NOT TESTART, CALLED THE TOW TRUCK HE ADVISED ME THAT MY MOTOR WAS LOCKED UP, UPON PULLING THE OIL STICK OUT I DIDN'T NOT HAVE 1 DROP OF OIL IN MY CAR, I HAD NO SMOKE OR ANYTHING COMING FROM MY CAR IT IS A 2015 KIA SORENTO HOWEVER ON THE DOOR IT HAS A 2014 MANUFACTURING DATE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11191810March 27, 2019EXTERIOR LIGHTING
THE PASSENGER TAIL LIGHT WENT DIM (WHILE BRAKING) AND THEN STOPPED WORKING (ONLY WHEN BRAKING). REPLACING THE BULB DOES NOT FIX THE PROBLEM. KIA DEALER SAYS THEY WILL HAVE TO PUT ON A MACHINE AND THEY THINK ITS AN INTERNAL COMPUTER ISSUE. I HAVE NOTICED MANY OTHER SORENTO'S WITH THE EXACT SAME TAIL LIGHT OUT WHEN BRAKING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11191965March 27, 2019STEERING
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING BETWEEN 50-60 MPH ON SEVERAL OCCASIONS, THE STEERING BECAME LOOSE AND THE VEHICLE DRIFTED TO THE RIGHT. THE VEHICLE WAS TAKEN TO EVANS KIA (LOCATED AT 4580 WASHINGTON RD, EVANS, GA 30809, (706) 305-4000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,800. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11190429March 21, 2019ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN I TURN A CORNER, MY KIA SPUTTER TO GET AROUND THE CORNER. THIS PROBLEM HAS ALMOST CAUSED ME TO BE IN A COUPLE OF ACCIDENTS. I ADVISED THE DEALER BEFORE ABOUT THIS PROBLEM AND WAS TOLD, "MY CAR IS OK". THIS IS NOT OK. ALSO, WHEN ACCELERATING, IT SOUNDS LIKE THE TRANSMISSION OR SOME OTHER COMPONENT IS SLIPPING. IT RPMS GOES HIGH BEFORE DECREASING BACK DOWN TO GET INTO NEXT GEAR. I'VE EXPRESSED THIS TO THE DEALERSHIP AS WELL AND WAS TOLD ONCE THEY DROVE MY CAR, "THEY DIDN'T NOTICE ANY CHANGE". WHEN GOING UP A HILL, I HAVE TO PRESS ALL THE WAY DOWN ON THE GAS TO GET UP THE HILL WHICH CAUSES THE RPM TO RAISE AND IT SOUNDS LIKE IT'S STUCK IN A GEAR OR SOMETHING. THESE ISSUES NEEDS TO BE RECTIFIED IMMEDIATELY. THIS IS NOT NORMAL FOR A CAR TO DO THIS. IT FRUSTRATES ME TO TELL THE DEALERSHIP WHAT'S GOING ON WITH MY CAR AND NOTHING IS BEING DONE. I AM THE ONE WHO DRIVES MY CAR EVERYDAY AND I KNOW WHEN SOMETHING ISN'T RIGHT. HOW CAN A DEALERSHIP TELL YOU WHAT YOUR SAYING ISN'T CORRECT WHEN THEY DON'T DRIVE YOUR CAR EVERYDAY? FOR ME TO HAVE PURCHASED THIS CAR 1 YEAR AND 4 MONTHS AGO WITH ONLY 2,500 MILES ON A 2015 KIA, I REALLY SHOULDN'T BE HAVING THESE MANY PROBLEMS. IT ALMOST MAKE ME FEEL LIKE THE ODOMETER WAS ROLLED BACK. JUST MY OPINION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11190441March 21, 2019STEERING
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN WITHOUT WARNING. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO PUSH DOWN ON THE STEERING WHEEL AND THE FUNCTIONALITY RETURNED. THE VEHICLE WAS TAKEN TO BEV SMITH KIA OF STUART (LOCATED AT 3131 SE FEDERAL HWY, STUART, FL 34994, (772) 283-1743) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE MECHANIC FAILED TO TORQUE THE NUT THAT HELD THE STEERING WHEEL IN PLACE AFTER REPLACING THE CLOCKSPRING IN THE STEERING WHEEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11190183March 20, 2019UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
CAR SHUT OFF REPEATEDLY IN THE MIDDLE OR DRIVING AND THE CAR SHAKES.THE CAR WILL NOT GO OVER 60 WHILE DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186804March 14, 2019ENGINE
I TOOK MY CAR IN TO A KIA DEALERSHIP RECENTLY FOR PREVENTATIVE MAINTENANCE, AND BECAUSE I NOTICED THAT IT WAS NOT DRIVING AS SMOOTHLY AS USUAL. I WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR, BUT, THERE WAS A PRODUCT IMPROVEMENT CAMPAIGN FOR WHICH SOFTWARE WAS UPDATED ON MY VEHICLE. APPROXIMATELY ONE MONTH LATER, I WAS OUT OF TOWN IN MY VEHICLE, AND ALL OF A SUDDEN THE ENGINE LIGHT BEGAN TO FLASH, THE RPMS WENT DOWN, THE TRANSMISSION APPEARED TO SLIP, AND THE CAR WAS ESSENTIALLY DISABLED. THE KIA SERVICE DEPARTMENT THAT I BROUGHT IT TO EXPLAINED TO MY HUSBAND THAT THE "PRODUCT IMPROVEMENT CAMPAIGN" -- WHERE THE SOFTWARE WAS ADDED TO MY VEHICLE WAS DUE TO THE FACT THAT KIA KNOWS THAT THE ENGINES HAVE ISSUES, AND MAY HAVE CATASTROPHIC FAILURE EARLY, AND BECAUSE OF THIS, THEY HAVE DESIGNED SOMETHING TO PUT THE VEHICLE IN A 'LIMP HOME MODE', SO THAT IT IS NOT FURTHER DAMAGED. BECAUSE THIS HAS NOT BEEN CALLED A RECALL -- EVEN THOUGH KIA HAS FULL KNOWLEDGE OF ENGINE ISSUES -- A VAST MAJORITY OF KIA OWENERS OF THE AFFECTED VEHICLES HAVE NOT HAD THIS SOFTWARE UPDATE, AND ARE AT RISK OF THEIR ENGINE FAILING AT HIGH SPEEDS, ENDANGERING THEMSELVES, THEIR FAMILIES, AND OTHERS. THIS IS AN ABSOLUTE PUBLIC SAFETY ISSUE. ADDITIONALLY, JUST REPLACING THE ENGINES IS NOT ENOUGH, THESE VEHICLES NEED TO BE COMPLETELY RECALLED. MANY ARE STILL BEING FINANCED, AND OWNERS OWE THOUSANDS OF DOLLARS ON VEHICLES THAT WILL HAVE TO CARRY A SALVAGE TAG, AND BE WORTH PENNIES ON THE DOLLAR DUE TO HAVING AN ENGINE THAT IT WAS NOT MANUFACTURED WITH. PLEASE HOLD KIA ACCOUNTABLE FOR THEIR IRRESPONSIBILITY, AND CONSUMER FRAUD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186008March 11, 2019ENGINE
ON 3/10/2019, I WAS OUT OF TOWN, DRIVING ON THE HIGHWAY WHEN MY CAR LOST SPEED, ENGINE LIGHT CAME ON AND CAR SHUT DOWN AND WOULDN'T START BACK UP. HAD TO HAVE CAR TOWED TO NEAR BY SHOP AND HAD TO FIND A WAY BACK HOME, WHICH WAS 2 HOURS AWAY. ON 3/11/2019, SHOP STATED THAT MY ENGINE HAD FROZE. HE COULD UNDERSTAND WHY ENGINE FROZE BECAUSE IT HAD OIL AND I WASN'T DUE FOR AN OIL CHANGE UNTIL ANOTHER 800 MILES. SHOP OWNER INFORMED ME THAT HE HAVE HAD 3 OTHER CUSTOMERS WITH THE SAME MAKE AND YEAR WHO CAR DID THE SAME THING. I HAVE TAKEN MY CAR TO KIA ON SEVERAL OCCASIONS FOR EVO SYSTEMS READING PROBLEM WITH SYSTEM AND TOLD THEM THAT I HEARD A KNOCKING AND SHAKING IN MY ENGINE. I HAVE READ ABOUT SEVERAL OTHER CASE SIMILAR ONLINE. CLEARLY THERE IS A PROBLEM WITH THE ENGINES IN THE 2015 KIA SORENTO THAT YOU ALL AREN'T WILLING TO INVESTIGATE OR ADMIT TOO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185666March 10, 2019ENGINE
WHILE VEHICLE WAS TRAVELING 70 MPH ON INTERSTATE, ENGINE CUT OFF. SUBSEQUENT MECHANIC EVALUATION WAS ENGINE IS INTERNALLY DAMAGED AND REQUIRES REPLACEMENT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185022March 8, 2019ENGINE
I WAS DRIVING AND WAS STOPPED IN A TURNING LANE WAITING TO TURN WHEN THE CAR STOPPED WORKING AND WOULDN'T DO ANYTHING. I HAD IT TOWED TO A KIA DEALER AND WAS TOLD THE ENGINE HAD SEIZED. THERE WAS NO REASON FOR THIS TO HAVE HAPPENED ON A NEWER VEHICLE. I WAS TOLD THERE WAS SLUDGE, MUCH LIKE I AM FINDING A LOT OF OTHER PEOPLE WITH THESE VEHICLES WERE TOLD. IT COST ME $5700 TO HAVE A USED ENGINE PUT IN THAT WILL LIKELY FAIL AS WELL, AS AFTER RESEARCHING THIS IS A COMMON PROBLEM IN THESE VEHICLES. THERE WAS A RECALL UP TO YEAR 2014 FOR KNOWN ENGINE FAILURE AND IT SHOULD BE EXTENDED TO 2015 BECAUSE THE PROBLEM IS BEYOND THE YEAR 2014 ENGINES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184931March 7, 2019ENGINE
BETWEEN OIL CHANGES, THE ENGINE ON THIS VEHICLE BURNED THROUGH / CONSUMED ALL OF THE FULL SYNTHETIC OIL CAUSING A MASSIVE FAILURE WITH THE TIMING CHAIN AND ALL THE TENSIONERS. REPAIR ESTIMATE: $2800. I'VE NEVER HAD A CAR THAT CONSUMED OIL LIKE THIS. IT WAS UNPREDICTABLE. IF I HAD CAUGHT THIS LATER, IT WAS HAVE LIKELY CAUSED A MORE CATASTROPHIC FAILURE REQUIRING THE REPLACEMENT OF THE ENTIRE ENGINE OR REBUILD. THE VEHICLE IS UNDER 75,000 MILES. HAD I BEEN THE ORIGINAL OWNER OF THE VEHICLE, A 100,000 MILE WARRANTY WOULD APPLY. HOWEVER, SUBSEQUENT OWNERS LOSE 40,000 MILES OF WARRANTY COVERAGE. MY WARRANTY IS EXPIRED AS A RESULT. KIA HAS HAD OTHER RECALLS ON PRIOR YEAR SORENTO MODELS, BUT THE 2015 IS YET TO BE RECALLED AS OF THE WRITING OF THIS COMPLAINT. I HOPE THAT CHANGES IN THE NEAR FUTURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184231March 4, 2019EXTERIOR LIGHTING
HEADLIGHTS WILL NOT COME ON. ONE WILL FLICKER ON EACH TIME THE HEADLIGHT SWITCH IS TURNED ON BUT WILL THEN SLOWLY GO OUT. NO HEADLIGHTS IS A SAFETY ISSUE! THE KEY FOB ALSO HAS INTERMENTENT DISFUNCTION LIKE THE BATTERY IS GOING OUT BUT IT IS NEW BATTERY. I HAVE READ OTHER COMPLAINTS WITH SAME ISSUES. HEADLIGHT ISSUE WITH BAD CONNECTORS FOR THIS MAKE MODEL AND YEAR HAVE BEEN RECALLED BUT FOR SOME REASON DOESN'T INCLUDE MY CARS VIN. NEEDS TO BE FURTHER INVESTIGATED TO INCLUDE MORE VIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11182585February 26, 2019ENGINE
THE ENGINE BEGAN KNOCKING WHILE DRIVING ON THE HIGHWAY. THIS OCCURRED ABOUT 2000 MILES INTO THE LAST OIL CHANGE. THE DEALERSHIP IS STATING THE BEARINGS IN THE ENGINE ARE THE CAUSE OF THE FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11182091February 23, 2019EXTERIOR LIGHTING
MY COMPLAINT IS THE LOW BEAM ON MY 2015 KIA SORENTO HAS VERY POOR VISIBILITY AND BURNS OUT TOO FREQUENTLY. MY LOCAL KIA DEALER DOESN'T EVEN CARRY THE REPLACEMENT BULB FOR THIS VEHICLE. TOLD ME TO GO BUY IT AT WALMART, WHICH I DID. HOWEVER, ONE BURNED OUT WITHIN 4 MONTHS (I CHANGED BOTH AT THE SAME TIME PER RECOMMENDATION). BOUGHT REPLACEMENT AGAIN (COST $37.00) AND BEFORE I HAD A CHANCE TO REPLACE THE OTHER ONE BURNED OUT. I THINK THIS IS A REAL SAFETY ISSUE DUE TO THE POOR VISIBILITY (LOW LUMENS) AND FREQUENT BURN OUT. CAN YOU OFFER ANY ADVICE? THANK YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11181981February 22, 2019UNKNOWN OR OTHER
MY KEY FOB WAS SOUNDING LIKE THE DOORS LOCKED BUT THE CAR HEADLIGHTS DID NOT FLASH OR HORN SOUND TO SIGNAL THE CAR WAS LOCKED/SECURITY FEATURE. THE DEALER SAID THERE WAS NOTHING WRONG WITH THE BATTERY IN THE FOB, AND LET IT BE AS THAT. TODAY MY CAR IS IN THE SHOP BECAUSE I WAS IN THE REAR SEATS THIS WEEK AND NOTICED THE BACK DRIVER SIDE PASSENGER DOOR WAS NOT LOCKING. I HAD TROUBLE GETTING OUT TOO. THIS EXPLAINS WHY THE CAR HORN DID NOT BEEP NOR THE HEADLIGHTS FLASH, AS IT WAS NOT A LOCKED CAR, THERE IS A ISSUE AND THE CAR IS NOT SECURE, THAT IS WHY IT DID NOT BEEP. IT WILL SOUND LIKE THE DOORS LOCKED AND UNLOCKED BUT AT THIS TIME IT IS JUST THIS ONE DOOR THAT WILL NOT LOCK. IT IS NOT UNDER THE KIA WARRANTY NOW AND IT WAS NOTED, PER THIS TECH TODAY, THAT WHEN I FIRST MENTIONED THE KEY OR FOB ISSUE WAS AFTER THE REGULAR WARRANTY TOO. I SEE ONLINE LOTS OF COMSUMER COMMENTS ABOUT KIA DOOR LOCK ISSUES. THIS IS A SAFETY ISSUE. THIS SHOULD BE A MAJOR RECALL. NOW I HAVE TO PAY ABOUT $280.00 FOR THIS ONE DOOR LOCK. AND PRAY THIS TAKES CARE OF IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11181691February 21, 2019ENGINE
WHILE DRIVING ON HIGHWAY CAR LOST POWER AND CUT OFF, WAS ABLE TO START AGAIN AND GET TO DEALER MAINTAINING SPEED ROUGHLY 45 MPH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180867February 18, 2019ENGINE
SITTING AT A RED LIGHT I NOTICED MY CHECK ENGINE LIGHT FLASHING. THE LIGHT TURNED GREEN AND WHEN I PUSHED THE ACCELERATOR I HAD ZERO POWER. IT WAS ABLE TO GO UP TO 20MPH AND I WAS ABLE TO MAKE IT UP THE HILL AND INTO MY WORK PARKING LOT. I CALLED KIA AND LUCKILY WAS ABLE TO GET TOWED TO THE DEALERSHIP. THEY STATED ITS PROBABLY AN ENGINE MISFIRE, WE'LL HAVE YOU UP AND RUNNING IN NO TIME. THE NEXT DAY, I CALLED THE DEALERSHIP (BC I DIDN'T HEAR FROM THEM) AND WAS TOLD "WERE ORDERING YOU A NEW ENGINE". 6 DAYS LATER I CALLED AGAIN BECAUSE I STILL HAVEN'T A REASON AS TO WHY.. I WAS INFORMED THE UPDATE THEY DID ON MY COMPUTER DID SOMETHING TO MY ENGINE AND THATS THEIR ONLY SOLUTION. MIND YOU THE VEHICLE ONLY HAS 41K MILES ON IT! APPARENTLY THAT HAPPENS ALOT TO KIA'S BUT I WISH I KNEW BEFORE I PURCHASED THIS VEHICLE! TOTAL PIECE OF JUNK AND I DON'T FEEL SAFE. SIDE NOTE: MY TRANSMISSION HAS ALWAYS SHIFTTED VERY HARD IN THE MORNING (EVEN AFTER A 20MIN WARMUP) THEIR LOOKING INTO THAT NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174969February 7, 2019FUEL/PROPULSION SYSTEM, STEERING, UNKNOWN OR OTHER
MY KIA LOST POWER WHILE DRIVING ON MARCH 17, 2017 ON THE HIGHWAY. AFTER KIA REPLACED THE MOTOR I REALIZED THAT DURING COLD WEATHER MY CAR WON'T START AT ALL. I'VE HAD SEVERAL DIAGNOSTIC TESTS DONE BUT NOTHING SHOWS UP. I'VE EVEN HAD THE MANAGER OF THE SERVICE DEPARTMENT COME TO MY LOCATION WITH THE DIAGNOSTIC DEVICE, BECAUSE I WAS ONCE AGAIN STRANDED AND HAD JUST PAID TO HAVE THE MACHINE PUT ON MY VEHICLE THE DAY BEFORE. AGAIN NOTHING SHOWED UP. IT ONLY HAPPENS DURING COLD HARD FREEZE WEATHER. I'VE FILED A REPORT WITH KIA AND TO THIS DAY NO ONE HAS CONTACTED ME. NEXT ISSUE IS A CLICKING NOISE WHILE DRIVING VEHICLE COMING FROM THE STEERING WHEEL AND OF COURSE IT'S NOT COVERED. LASTLY, I JUST RECENTLY NOTICED THAT THE SMELL OF GASOLINE COMING THROUGH THE VENTS AFTER FILLING THE CAR WITH CAR AND DRIVING MINUTES LATER THERE'S A STRONG SMELL OF GASOLINE THROUGHOUT THE WHOLE CAR. KIA HAS THE WORST CUSTOMER SERVICE. THEY WONT GIVE YOU A RENTAL CAR NOR DO THEY RETURN OR FOLLOW UP ON COMPLAINTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174523February 5, 2019ENGINE
WE HAD A 2015 KIA SORENTO THAT WAS BURNING THROUGH VERY HIGH AMOUNTS OF OIL WHEN DRIVEN ON THE HIGHWAY. THE DEALERSHIP COULD NOT FIND A PROBLEM BUT ASKED US TO SUPPLY ALL OIL CHANGE RECORDS WHICH WE DID NOT HAVE AVAILABLE, THE CAR WAS UNDER LEASE. WHEN WE BROUGHT IT BACK TO KIA, ON LEASE, WE WERE TOLD WE HAD TO PAY OVER $6000. WE HAVE NOT PAID AT THIS POINT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172161January 25, 2019ENGINE
WAS DRIVING ON A BUSY INTERSECTION ON 1/15/2019 AROUND 2:30 PM AND DOING AROUND 40MPH THE CHECK ENGINE LIGHT BEGAN FLASHING. A SHORT WHILE AFTER THE CEL BEGAN FLASHING THE CAR RPMS SLOWED DOWN EVEN THOUGH THE CAR WAS IN MOTION & I WAS PRESSING ON THE ACCELERATOR. THE CAR BEHIND ME BEGAN HONKING THEIR HORN BECAUSE MY VEHICLE WAS SLOWING DOWN. I TRIED TO FIND A STREET WHERE I COULD SAFELY PULL OVER. AFTER DODGING CARS WHILE THE CAR WAS IN A SLOW RPMS MOTION I PULLED OVER TO A SIDE STREET & SHIFTED THE GEAR TO PARK BUT KEPT THE ENGINE RUNNING AND TRIED TO CALM DOWN. I DECIDED TO HEAD HOME, AFTER SHIFTING FROM PARK TO DRIVE I STEPPED ON THE ACCELERATOR AND THE CAR WAS IN MOTION BUT THE RPMS ONLY REACHED 10MPH EVEN THOUGH I KEPT MY FOOT ON THE GAS. AND SLOWLY BUT SURELY THE SPEED INCREASED. THE SLOW ACCELERATION FROM A PARK AND STOP MODE THE CAR WAS SLOW TO ACCELERATE. THE STATE OF MY COMPONENT PART OR SYSTEM IS UNKNOWN. GOOGLED RECALLS FOR 2015 SORENTO'S AND FOUND SEVERAL WEBSITES PERTAINING TO A RECALL ON KIA SORENTO'S. HOWEVER AFTER CONTACTING KIA (1-800-333-4542) THE REPRESENTATIVE INFORMED ME THAT MY 2015 KIA SORENTO WAS NOT PART OF THE RECALL. SINCE MY CAR WAS ONLY AROUND 50,000 MILES SHE INFORMED ME THAT IT'S STILL UNDER WARRANTY. I CONTACTED MY LOCAL KIA DEALERSHIP (1450 E CAMELBACK RD, PHOENIX, AZ 85014 602-388-1276) ABOUT THE ISSUE I AM HAVING. THE SERVICE ADVISOR ERIK INFORMED ME THAT HE WOULD HAVE MY CAR TOWED TO THEIR DEALERSHIP AND CHECK OUT THE ISSUE. STATED "IT" "SHOULD BE" COVERED SINCE I WAS UNDER 60,000. I'M WAITING ON WHAT THE MECHANIC FINDS AND IF THE ISSUE WILL BE COVERED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0