Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#11140510October 15, 2018
UNKNOWN OR OTHER
THE BACKUP CAMERA STARTED TO BECOME DISTORTED THEN COMPLETELY STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140106October 13, 2018
AIR BAGS
"TAKATA RECALL" MY AIR BAG LIGHT WILL NOT SHUT OFF EVEN WHEN I HAVE MY SEAT BELT BUCKLED! I'M SO WORRIED OVER THIS! IT'S MY ONLY VEHICLE THAT I DRIVE AROUND WITH MY CHILDREN IN IT! WHY ISN'T THIS BEING RECALLED!? DOESN'T MATTER OF I'M DRIVING OR IN PARK. NOTICED AROUND 75000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140160October 13, 2018
ENGINE
CAR ENGINE SEIZED WHILE OPERATING. HAD TO BE TOWED. BEEN IN KIA DEALERSHIP SERVICE SINCE JUNE 2018 IT IS NOW OCTOBER 13. STILL NO ENGIENE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139183October 9, 2018
AIR BAGS
AIR BAG LIGHT STAYS ON ALL THE TIME IT SEAMS THERE ARE NUMEROUS COMPLAINT ABOUT THIS ISSUE IVE ALREADY READ ABOUT 20 POSTED ON THE INTERNET. THE SAFETY ISSUE IS WHEN THE LIGHT IS ON THE AIR BAG SYSTEM IS NOT FUNCTIONAL. THE LIGHT TURNS ON WHEN I STAR THE CAR THEN GOES OF FOR 2 SECONDS AND STAYS ON ALL THE TIME UNTIL I SHUT DOWN THE CAR. IVE DONE ALL THE QUICK CHECKS LIKE LOSE CONNECTIONS TO NO AVAIL. ON LINE THE MOST COMMON PROBLEM SEAMS TO IN THE PASSENGER SIDE SENSOR MAT. I PROBLEM THAT COST AROUND $2000 TO HAVE FIXED. I FEEL THE PROBLEM IS SAFETY RELATED AND THE MANUFACTURER IS RESPONSIBLE FOR THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138970October 8, 2018
EXTERIOR LIGHTING
HEAD LIGHTS GO OUT WHEN MAKING TURNS AND JUST DRIVING AT NIGHT WHEN HEAD LIGHTS ARE ON. BEEN TO DEALER THEY SAY CAN'T FIND ISSUE. THIS HAS HAPPENED MANY TIMES NOW CAME CLOSE TO HITTING CAR THIS LAST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133458October 5, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
VEHICLES CAUGHT FIRE, HAD PULLED IN THE PARKING LOT AT WORK AND SMOKE BEGAN TO COME FROM UNDER THE HOOD ON THE VEHICLE. WITHIN SECONDS FLAMES HAD ERUPTED AND FRONT END OF CAR WAS COMPLETELY ENGULFED BY THE TIME THE FIRE DEPARTMENT HAD ARRIVED. VEHICLE WAS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133306October 4, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHEN STARTING OUT FROM A STOP THE FRONT BRAKES LOCK UP TO RELEASE THE BRAKES OR TO DRIVE THIS VEHICLE THE ELECTRONIC. SKID CONTROL MUST BE SWITCHED OFF ALSO WHEN THIS HAPPENS AND IS SWITCHED OFF THE BRAKES DRAG AND THE RIMS WILL BURN YOUR HAND IF YOU HED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131388October 3, 2018
ENGINE AND ENGINE COOLING
2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO RECALL FOR ENGINE MALFUNCTION. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132436October 1, 2018
AIR BAGS
AT 106,000 MILES, THE AIRBAG ALERT LIGHT CAME ON. TOOK IT TO BE LOOKED AT. CODE READER STATED THAT THE OCS MAT ON THE PASSENGER SIDE WAS BAD. QUOTES $2,000 TO COMPLETELY REPLACE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130973September 24, 2018
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY GOING STRAIGHT WITHOUT ANY OBSTRUCTIONS (BRIDGE, ETC.) IN SIGHT. WITHOUT WARNING THE FRONT SUNROOF OF MY CAR EXPLODED, SHATTERING THE GLASS. NO DEBRIS HIT THE CAR TO CAUSE THE DAMAGE. THERE WAS NO CHANGE IN TEMPERATURE THROUGHOUT THE DAY TO CAUSE TEMPERATURE STRESS ON THE GLASS. IT EXPLODED WITHOUT CAUSE. HAD THE CLOTH COVER NOT BEEN COVERING IT AT THAT MOMENT, THE GLASS WOULD HAVE FALLEN DIRECTLY ON TOP OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130983September 24, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN DRIVING BETWEEN 35-45 MPH THE TACHOMETER WILL DROP TO 0 AND THE SORENTO WILL LUNGE OR BUCK, HESITATE AND WILL NOT RESPOND TO ACCELERATION. THE ENGINE LIGHT FLASHES AND SOMETIMES STAYS ON. ONE TIME I ACCELERATED TO PASS, IT RESPONDED BUT STOPPED MIDWAY THRU THE PASS, DECELLED BACK TO 20 MPH. I COULD NOT COMPLETE MY PASS AND HAD TO FALL BACK BEHIND THE SLOWER VEHICLE. I UNDERSTAND THERE IS A VOLUNTARY SERVICE CAMPAIGN BY KIA # SC106 BUT NO DEALERSHIP ACKNOWLEDGES IT. THERE IS 130,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131106September 24, 2018
AIR BAGS
ABS LIGHT CAME ON AROUND 120,000 MILES. BELIEVE IT IS CAUSING ISSUES FOR STEERING WHEEL CONTROLS. LIGHT WILL NOT TURN OFF. CLOCK SPRING SENSOR BAD. REPAIRS ESTIMATED AT $2,000. THIS IS A SAFETY ISSUE, WILL AIR BAGS DEPLOY AT ALL???? WHY IS THIS NOT RECALLED??? READ MANY COMPLAINTS OF THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130064September 18, 2018
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE LOWER RADIATOR HOSE FRACTURED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND PROVIDED A COST ESTIMATE TO REPLACE THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130255September 18, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO RETRIEVE SOME PACKAGES FROM THE REAR SEAT OF THE VEHICLE, THE EXTERIOR HANDLE WAS PULLED AND A PIECE OF THE HANDLE ASSEMBLY DETACHED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED TO THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129971September 17, 2018
SEATS, STEERING
ALL ACCESSORIES ON STEERING WHEEL HAVE GONE OUT: RADIO CONTROLS NO LONGER WORK, CRUISE CONTROL DOES NOT WORK, BLUETOOTH CAPABILITY(ANSWERING/ENDING PHONE CALLS) NO LONGER WORKS, AND NOW THE HORN DOES NOT WORK. HAVING A WORKING HORN IS PART OF THE SAFETY EQUIPMENT ON A VEHICLE. ONE DAY WHILE PARKED, I HONKED THE HORN TO GET MY SONS ATTENTION AND IT DID NOT WORK.THE HORN JUST STOPPED WORKING. ANOTHER TIME I WAS MAKING A LEFT TURN AND SOME IDIOT NOT PAYING ATTENTION ALMOST DID NOT STOP, AS I WAS TURNING I HONKED THE HORN(FORGETTING IT HAD NOT BEEN WORKING PREVIOUSLY) AND IT WORKED JUST THAT ONE TIME. IT HAS NOT WORKED SINCE! HOW DOES THAT HAPPEN? ALSO, THE HEAD REST ON FRONT SEATS ARE POORLY DESIGNED, BOTH HAVE COME OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129641September 15, 2018
ELECTRICAL SYSTEM
THE FRONT DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE, AND THEN THE PASSENGER SIDE DOOR IS TRYING TO DO THE SAME AT TIMES. I BABYSIT AND THIS COULD BE A SAFETY HAZARD FOR PEOPLE WITH SMALL CHILDREN. ALSO WHAT IF SOMETHING MAJOR WAS WRONG AND I NEEDED TO IMMEDIATELY GET INTO MY CAR, FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM A F WILL PROBABLY RESULT IN THE DOOR EVENTUALLY NOT BEING ABLE TO OPEN AT ALL. THERE NEEDS TO BE A RECALL FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129637September 15, 2018
AIR BAGS, SEAT BELTS
DASHBOARD CONTINUOUSLY ILLUMINATES THAT THERE IS A PROBLEM WITH THE VEHICLES AIR BAGS. LIGHT IS ON WHEN THE IGNITION IS ON OR THE ENGINE IS ON. THERE ARE NO PROBLEMS DRIVING HE VEHICLE BUT UNSURE IF AIRBAG WILL DEPLOY IF I AM IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129229September 13, 2018
ENGINE
CAR LOSES POWER WHEN APPLYING GAS, THEN STALLS OUT. I STOP AND WAIT FOR FEW MINUTES, THEN START THE CAR AND DRIVE OFF LIKE NOTHING HAPPENED. IT OTHERWISE DRIVES PERFECT UNTIL THE RANDOM STALLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129152September 12, 2018
POWER TRAIN
HAVE PROBLEMS SHIFTING INTO GEAR, TOOK IT TO REPAIR STATION AND THEY DON'T KNOW WHAT'S WRONG WITH IT. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT HAPPENS YOU ARE STUCK WHERE YOUR AT. THE SHIFTER GETS VERY STIFF OR HARD AND WON'T GO INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128685September 11, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR MAKES LOUD ROARING SOUND UPON COLD START. IT IS TYPICALLY THE LOUDEST WHEN IT HAS BEEN LEFT SITTING ALL NIGHT AND AT FIRST START. IT WILL NOT MAKE THE NOISE AFTER THAT UNLESS IT SITS FOR AT LEAST 8HRS.I TOOK IT TO KIA AND THEY EXPLAINED IT WOULDN'T DAMAGE MY CAR AND IT'S MOSTLY JUST A LOUD NOISE AND ANNOYANCE. THEY ALSO EXPLAINED THEY HAD SEEN THIS BEFORE AND ONE OF THE MECHANICS EVEN SAID HE DROVE HIS KIA AROUND FOR YEARS AND IT MADE THE SAME NOISE. IT IS LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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