Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11354782September 13, 2020
UNKNOWN OR OTHER
PEAR WHITE PAINT HAS BEEN PROGRESSIVELY BUBBLING AND PEELING OVER THE LAST FEW MONTHS. AREAS INCLUDE THE HOOD AND THE ROOF AREA NEAR THE FRONT WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354166September 10, 2020
ENGINE
ENGINE IS MAKING VERY LOUD NOISE AND NOT DRIVABLE. WHEN TOOK TO KIA DEALERSHIP THEY SAID THAT SAME PROBLEM HAPPENED TO GDI 4 CYL ENGINE AND IT WAS RECALLED BUT NOT THE 6 CYL EVEN THOUGH THE PROBLEMS ARE THE SAME DUE TO MANUFACTURING DEFECT. I CALLED KIA AMERICA AND THEY SAID THAT THEY CANNOT DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354008September 9, 2020
STRUCTURE:BODY
I HAVE A 2014 KIA PEARL WHITE THAT HAS MAJOR PAINT PEELING ON DRIVERS/PASSENGER DOOR PANELS & HOOD. THIS ISSUE CONTINUES TO GET WORSE. I HAD THIS CAR FOUR YRS & IT STARTED AFTER THE FIRST YR. CONTINUES TO GET WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353706September 8, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT STARTED SMELLING FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHEN SHE EXITED THE VEHICLE, SHE CONTINUED TO SMELL THE FUMES. THE CONTACT ALSO STATED WHILE IN USE THE AIR CONDITIONER WAS LEAKING ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 86,700,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353443September 6, 2020
UNKNOWN OR OTHER
MY 2014 KIA MY A CLICK SOUND AND IT HAD STOP IN THE MIDDLE OF THE HIGHWAY PULLED OVER TO SAFETY AND IT STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353317September 5, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS CONTINUE TO BLOW OUT EVERY 2 MONTHS, NO MATTER WHAT KIND OF BULB I REPLACE THEM WITH. BOTH HEADLIGHTS WILL GO OUT, BRAKE LIGHTS ARE ALSO BLOWING OUT EVERY 1.5 MONTH. I BROUGHT IT TO MY DEALER: KIA OF VENTURA,CA ATTENTION BUT THEY KEEP DISMISSING IT AS NOTHING IS WRONG. I HAVE BEEN PULLED OVER TWICE SO FAR THIS YEAR FOR BOTH BREAK STOP & HEADLIGHTS BLOWING OUT AND NOT WORKING DURING NIGHT TIME ROAD TRAVELS ACROSS STATES. I FEEL THIS IS. VERY DANGEROUS. APPARENTLY, THIS ISN'T AN ISOLATED INCIDENT AS I HAVE COME TO KNOW OF 50+ KIA SORENTO OWNERS FACING SIMILAR ELECTRICAL SAFETY ISSUES. ALSO, EVER I BOUGHT THE CAR THE MILE PER GALLON THE CAR IS SUPPOSEDLY TO GIVE ISN'T CORRECT, IT ONLY AVERAGES ABOUT 12-14 MPG. PLEASE LOOK INTO BOTH OF THESE SAFETY ISSUES AS I DRIVE WITH TWO UNDER 5YRS KIDS AND ELDERLY MOTHER. WHAT IS THE NHTSA WAITING FOR? MULTIPLE DEATH FATALITIES BEFORE YOUR ORGANIZATION TAKES ACTION..DO IT NOW PLEASE. ANY RESULTING FATALITIES WILL MAKE YOU LEGALLY LIABLE FOR FAILING TO TAKE ACTION AFTER SOO MANY COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353124September 4, 2020
STRUCTURE:BODY
I HAVE A PEARL WHITE 2014 KIA SORRENTO PURCHASED IN APRIL OF 2017 WITH AROUND 70,000 MILES ON IT IT HAD NOT A SCRATCH OR DENT. AROUND 9/2017 AT AROUND 80,000 MILES, I STARTED NOTICING SMALL CHIPS OF PAINT MISSING. IT WAS PEELING AND DELAMINATING FROM THE BODY OF THE CAR AFTER THE WARRANTY EXPIRED. THEY HAVE EVOLVED INTO VERY LARGE SPOTS OF CHIPPED PAINT AND RUSTING ON TOP OF THE WINDSHIELD, ON THE SIDE OF THE WINDSHIELD AND ON THE HOOD. I HAVE ALSO NOTICED THINNING PAINT ON THE DRIVERS SIDE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352914September 3, 2020
STRUCTURE:BODY
SNOW WHITE PEARL PAINT IS FALLING OFF THE CAR. THE MOST NOTICEABLE AREAS ARE BEHIND THE SUNROOF AND OVER THE DRIVER'S DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352967September 3, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE AIR BAGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER NAPLETON'S KIA OF ELMHURST LOCATED AT 727 W. GRAND AVE, ELMHURST, IL 60126, (630) 530-6866 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED NOR REPAIRED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352996September 3, 2020
STRUCTURE:BODY
THE PAINT ON THE RIGHT SIDE OF WINDSHIELD STARTED PEELING OFF. I WAS ABLE TO STOP ONE SMALL SPOT FROM SPREADING BY USING THE KIA PAINT PEN, BUT ANOTHER AREA OPENED UP. WIND FROM HIGHWAY DRIVING HAS STARTED TAKING OFF MUCH LARGER AREAS OF PAINT. MY CAR IS KEPT IN A GARAGE SO WEATHER DAMAGE IS NOT THE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353028September 3, 2020
STRUCTURE:BODY
KIA SORENTO PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION. PAINT ON ROOF OF CAR HAS BEEN RAPIDLY CHIPPING PEELING AWAY AND IS NOW RUSTING. THE STREAK HAS GROWN ABOUT 2 INCHES IN THE PAST WEEK AND A HALF. CONCERNED THAT IT WILL NOT STOP AND IS DEFECTIVE AND HAVE SEEN SEVERAL COMPLAINTS FOR KIA SORENTO PEARL WHITE PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352681September 2, 2020
SERVICE BRAKES, STEERING, SUSPENSION
THE SUSPENSION IN THE SLIGHTEST BUMP THAT FALLS, IT DOES NOT PROTECT IT HITS DRY IT HAS NO SUPPORT, THE STEERING WHEEL FROM ZERO MILES IS A RATTLE EVEN THOUGH WE TAKE IT TO ITS GUARANTEE THEY NEVER FIXED IT, IN THE SAME WAY THE BRAKE DISCS TO THE EMERGENCY BRAKING AS THEY SKID, SWEEP; YOU HAVE TO STEP ON THE PEDAL SEVERAL TIMES FOR IT TO RESPOND ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352001August 29, 2020
STRUCTURE:BODY, VISIBILITY/WIPER
WHILE DRIVING THE HOOD UNLATCHED AND WE WERE UNABLE TO SEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351433August 26, 2020
STRUCTURE:BODY
THE PAINT BEGAN TO RAPIDLY PEEL AND DELAMINATE FROM THE BODY OF MY CAR AFTER THE 36,000 MILE PAINT WARRANTY EXPIRED ON MY 2014 KIA SORENTO PEARL WHITE SORENTO. THE RIGHT SIDE ARM OF THE WINDSHIELD AREA RAPIDLY PEELED AND BEGAN TO RUST THEN THE LEFT SIDE ARM OF MY WINDSHIELD BEGAN TO PEEL , DELAMINATE AND RUST . AFTER THIS THE TOP OF MY ROOF AROUND THE WINDSHIELD THEN THE HOOD. THIS IS CAUSING GREAT BODILY DAMAGE TO THE SAFETY OF MY WINDSHIELD. THE KIA DEALERSHIP REFUSED TO HELP DUE TO THE MILEAGE BUT THIS IS REPORTED ON MANY ( PEARL WHITE KIA SORENTOS 2014/2015 ) I HAVE PROOF AND PHOTOS OF OVER 60 KIAS ON A FACEBOOK PAGE I CREATED TO GET THIS RECALLED BY KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350779August 22, 2020
STRUCTURE:BODY
THE PEARL WHITE PAINT IS PEELING FROM THE CAR BADLY ON BOTH SIDES OF THE WINDOW SHIELD. CAR HAS NEVER BEEN REPAINTED. THE FACTORY PAINT IS PEELING EXCESSIVELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350064August 18, 2020
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE KEY FOB AND AUTOMATIC LOCKS FAILED TO LOCK THE DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WILSON AUTO GROUP (4202 LAKELAND DR, JACKSON, MS 39232, (601) 914-4200) WHERE THE KEYFOB BATTERY WAS REPLACED. THE SYSTEM WAS RESET AND DIAGNOSED THAT THE MOTHERBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349796August 17, 2020
ELECTRICAL SYSTEM
SOMETIMES THE CAR WILL NOT START. YOU HAVE TO TAKE THE TRANSMISSION OUT OF PARK AND PLACE INTO NEUTRAL, THEN PLACE BACK INTO PARK AGAIN IN ORDER FOR CAR TO START. I HAVE TAKEN VEHICLE TO FAIRFAX KIA MULTIPLE TIMES, BUT THEY SAY NOTHING IS WRONG. I AM ALSO ABLE TO PLACE CAR IN NEUTRAL WITHOUT PRESSING ON BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349660August 16, 2020
STRUCTURE:BODY
MY WHITE 2014 KIA SORENTO STARTED SHEDDING PAINT IN HUGE SECTIONS. DELAMINATION AND PEELING EVERYWHERE. IT WASN'T CAUSED BY A ROCK CHIP. IT'S HUGE BUBBLES UNDER THE SURFACE AND IT COMES OFF IN MASSIVE PIECES. THE WHOLE CAR WILL HAVE TO BE SANDED TO METAL AND REPAINTED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349690August 16, 2020
STRUCTURE:BODY
RAPID PAINT PEEL DUE TO DELAMINATION. IT STARTED AS A TINY DO THEN RAPIDLY BEGIN TO PEEL ON THE PANEL NEXT TO THE WINDSHIELD ON THE DRIVER'S SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348532August 11, 2020
UNKNOWN OR OTHER
MY CAR JUST SHUTS OFF DRIVING DOWN THE ROAD .WAS ON INTERSTATE 81 WHEN IT JUST CUT OFF LOST ALL CONTROLS THANK GOODNESS I WAS IN RIGHT LANE AN DRIFT TO SIDE THIS INTERSTATE IS VERY BUSY WITH TRACTOR TRAILERS. IT STARTED BACK UP AN MADE TO A EXIT AN IT DID IT AGAIN .HAVE SENT TO GARAGE AN FIXED A CAMSHAFT POSITION SENSOR HOPING THAT WAS THE PROBLEM BUT IT WASN'T. STILL DOING IT. VERY DANGEROUS THIS CAN CAUSE A VERY BAD ACCIDENT I WAS LUCKY THAT I COULD GET OUT OF WAY OF TRAFFIC .I JUST PURCHASED THE VEHICLE.ALSO WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Sorento