Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11364617October 16, 2020
ENGINE
ENGINE STARTED KNOCKING AND LOST SOME POWER DARNING DRIVING. THE CHECK ENGINE LIGHT CAME ON. THIS IS THE 3.3L GDI ENGINE. THIS ENGINE IS NOT PART OF THE SC147 RECALL. I TAKE GOOD CARE OF MY CARS. I BELIEVE THE ISSUE I'M HAVING IS DUE TO A DEFECT IN THE MANUFACTURING PROCESS. WE HAVE A 2012 HYUNDAI SONATA THAT WAS COVERED UNDER A DIFFERENT RECALL. IT INITIALLY PASSED THE RECALL TEST. THE ENGINE FAILED LATER WITH THE SAME SYMPTOMS I'M HAVING WITH THE 2014 KIA. SOMETHING IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364660October 16, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT WAS PULLED OVER BY THE POLICE ON NUMERUS OCCASIONS AND NOTIFIED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WORLD CAR KIA NORTH (12115 INTERSTATE 35, BLDG 1, SAN ANTONIO, TX 78233) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364336October 14, 2020
STRUCTURE:BODY
STARTED IN FEBRUARY 2020. PAINT IS CHIPPING TERRIBLY AND STARTING TO RUST. TOP OF WINDSHIELD AND FRONT OF CAR ARE THE WORST AREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363584October 9, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
PEARL WHITE PAINT ON MY 2014 KIA SORRENTO IS DECLAMINATING OR RAPIDLY PEELING OFF IN SEVERAL PLACES. TWO SPOTS ARE ON THE HOOD AND THE BIGGEST IS ON THE SUPPORT BETWEEN THE DRIVER'S DOOR AND THE WINDSHIELD. WILL COME OFF WHILE DRIVING, PARTICULARLY ON THE INTERSTATE. NOT DUE TO ROCK OR WRECK. HAVE HAD SEVERAL ESTIMATES ABOUT RE-PAINTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363406October 8, 2020
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
CAR DOES PERFECTLY FINE FOR TWO WEEKS THEN RUNS THROUGH RADIATOR FLUID AND OIL LIKE IT'S CRAZY HAS NOT THROWN A CHECK ENGINE LIGHT HAS HAD MULTIPLE MAINTENANCE IS FIXES WE HAVE LITERALLY ALMOST HAD A SEVERE ACCIDENT BECAUSE THE CAR STARTED TO SMOKE AND HAD THE RADIATOR CAP ALMOST EXPLODE OFF OF IT . AND IT LITERALLY WAS DRIVING ON A NORMAL SPEED GOING ABOUT 75 MPH-80MPH, ON THE HIGHWAY WHEN SUDDENLY IT GOES TO A COMPLETE AND UTTER 20 MPH WITH HER TO THE FLOOR THIS CAR HAS BEEN NOTHING BUT TROUBLE IT'S BEEN TAKEN CARE OF IT'S BARELY DRIVEN FROM OUR TIME OF PURCHASE.AND THE AMOUNT OF CERTIFIED VETERAN KIA. MECHANICS ALL HAVING NO IDEA WHAT'S WRONG BECAUSE WHEN THEY THINK THEY KNOW WHAT THE FIXLAST BUT A WEEK OR TWO BEEN PAYING FOR A RENTAL CAR FOR ALMOST A YEAR NOW WHILE STILL PAYING MY PAYMENT ON A KIA THAT CUOMO HAS NO RECALL' AND ALMOST KILLED MY ENTIRE FAMILY ON THE I 40 IN EASTERN NORTH CAROLINA IN THE DARK AS WELL WHEN IT WAS AN ICY STORMY ROAD THAT I JUST BEEN CLEARED WE COULD'VE DIED AND GOD KNOWS WHAT WE COULD'VE DONE TO OTHERS THE ROAD WAS SAFE TAKE IT INTO MULTIPLE KIA CERTIFIED MECHANICS THAT YOUR MECHANICS MOM AND POP MECHANICS TWO DEALERSHIPS AND NOBODY CAN FIGURE OUT THE PROBLEM THIS IS THE MOST DISGUSTING THING THAT HAS EVER HAPPENED TO MY FAMILY I HAVE A CAR THAT HAS BEEN SITTING AT A MECHANIC SHOP ALL OVER EASTERN NORTH CAROLINA FOREVER YEAR NOW OR IN MY DRIVEWAY THAT I JUST PAY ON AND PAY A MECHANIC BILLS FOR BECAUSE NOBODY CAN FIGURE OUT WHY IT OVER HE EATS WHY THE SPEED WHY I ALMOST CATCHES ON FIRE AND WHITE AND BLACK SYSTEM BREAK OR THE BRAKE SYSTEM AND SPEED SYSTEM IS COMPLETELY HAYWIRE. MY FAMILY'S OR MY WIFE DREAM VEHICLE IS BEEN OUR NIGHTMARE. I HAVE PLENTY OF BILLS I CAN UPLOAD HERE THE DATE BELOW IS THE DATE THAT I'VE BEEN PAYING FOR TO SIT IN MY DRIVEWAY AND FOR IT TO BE LOOKED AT MECHANICS FOR THEM TO FIX SOME THING AND NOTHING BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362821October 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
MY STABILITY LIGHT COMES ON WHILE DRIVING AND MY BRAKE LIGHTS DO NOT FUNCTION, HAVE BEEN LOOKING ON INTERNET AND THERE SEEMS TO BE A LOT OF PROBLEMS OF THE EXACT SAME NATURE. YOU WILL BE REAR ENDED IF YOU HAVE NO BRAKE LIGHTS. MY VEHICLE HAS 33000 MILES ON IT. I THINK KIA NEEDS TO RECALL THE SORENTOS FOR THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362659October 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
HELLO, I AM WRITING HERE SINCE I DID NOT RECEIVE FOR ONLINE ACCESS. MY SITUATION IS RELATED TO MY 2014 KIA SORENTO VEHICLE,VIN # [XXX] IT IS PRESENTING FAILURE INDICATORS RELATED TO 4 RECALLS REPORTED BY THE FEDERAL DEPARTMENT OF TRANSPORTATION TO CORRECT WHETHER IT IS REPLACED OR REPAIRED. I CONTACTED KIA DE AGUADILLA PUERTO RICO PRESENTING THE SITUATION, THEY INDICATED THAT THE VEHICLE WAS INSPECTED FOR 2014 AND THAT AT THAT TIME IT DID NOT PRESENT ANY TYPE OF PROBLEMS AND THAT BY THE VIN #. MY VEHICLE IS OBVIOUSLY ONE OF THE UNITS REFERRED TO BY THE RECALL AND ACCORDING TO THE INFORMATION THE VEHICLE THAT MEETS THE SPECIFICATIONS OF THE MAKE, MODEL AND YEAR MUST BE INSPECTED BY CERTIFIED KIA MECHANICS. IN THE TELEPHONE CONVERSATION THEY INDICATED THAT THE COST OF THE INSPECTION STARTS AT $ 65 DEPENDING ON THE TYPE OF PROBLEM. I HAD A CONVERSATION WITH ANOTHER KIA REPRESENTATIVE FROM KENNEDY EXPLAINING MY SITUATION WITH KIA FROM AGUADILLA, BEING SPECIFIC THAT THE RECALL CLEARLY INDICATES THAT IN BOTH 1 AND 4 RECALLS, LIFE CAN BE AT STAKE WITHOUT THE PARTS NOT BEING CORRECTED IN TIME. THIS AND THE PREVIOUS MESSAGES RELATED TO MY SITUATION REMAIN IN RECORD FOR WHEN AN ACCIDENT OCCURS THAT INVOLVES BOTH MY FAMILY AND THIRD PARTIES. I HOPE YOU CAN HELP ME IN THIS SITUATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362533October 3, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
BRAKE LIGHTS TURN ON AND OFF. BRAKE LIGHTS WILL WORK SOMETIMES WHEN I STOP AND SOMETIMES THEY WANT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362479October 2, 2020
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING AND WHILE RUNNING BUT STANDING STILL THE ENGINE LIGHT COMES ON. WHILE DRIVING AT HIGHWAY SPEED, THE UVO/ONBOARD VOICE ALERT CAME ON AND ALERTED TO A SERIOUS ENGINE ISSUE/OR FAILURE. ENGINE CODE P0263 (CONTRIBUTION BALANCE) & P0301 (CYLINDER 1 MISFIRE). DEALER DIAGNOSED CYLINDER 1 INTERNAL INJECTOR FAILURE & ESTIMATED REPLACEMENT COST OF $526.00 PLUS TAX. VEHICLE ODOMETER AT TIME OF SERVICE WAS 75485 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362037September 30, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY DECELERATED AND JERKED. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO ATLANTA WEST KIA (1301 THORNTON RD, LITHIA SPRINGS, GA 30122) AND THE CONTACT WAS INFORMED THAT A NEW ENGINE AND SPARK PLUGS WERE NEEDED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 106,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361654September 29, 2020
STRUCTURE:BODY
THE PAINT IS DELAMINATING AND QUICKLY CHIPPING AWAY IN MULTIPLE AREAS OF THE CAR, BUT STARTED ON THE WINDSHIELD PILLAR. THE BODY SHOP INFORMED ME THEY HAD SEEN THIS EXACT THING ON OTHER KIA SORENTOS AND SUGGESTED I CONTACT KIA. THEY ESTIMATED $2,700 TO REPAINT. MY BODY COLOR IS PEARL WHITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361913September 29, 2020
EXTERIOR LIGHTING
ALL THE LIGHTS GO OUT SPORADICALLY WHILE DRIVING. THE DANGER IS WHEN IT DOES IT AT NIGHT. WHILE DRIVING DOWN A DARK ROAD, MY LIGHTS WENT OUT COMPLETELY ON NUMEROUS OCCASIONS. IT HAPPENS IN THE DAY TIME AS WELL, AS I CAN SEE THE LIGHTS BLINK OFF AND ON FROM THE REFLECTION ON VEHICLE IN FRONT OF ME. THEY COME BACK ON AND MAY GO OFF 2 OR 3 TIMES WHILE DRIVING MAYBE 5 TO 10 MINUTES. ON THE DAY I TOOK IT TO THE DEALER, IT WAS HAPPENING ON MY WAY THERE, BUT THE KIA DEALER SAID THEY COULDN'T FIND A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361519September 28, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
THE PAINT HAS CHIPPED OFF IN A LARGE PORTION OF THE HOOD. IT IS NOT A NORMAL PAINT CHIPPING BUT RATHER A LARGE PIECE/SECTION JUST CAME FLYING OFF DURING DRIVING TIME, APPROXIAMTELY 50 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361224September 26, 2020
ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE HEADLIGHTS DON'T SHINE ON ANYTHING AND IT'S HARD TO FIND YOUR WAY AT NIGHT. SPEED CONTROL DOES NOT WORK. THE ENGINE HAS A DIFFERENT RHYTHM AT 3000 RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361229September 26, 2020
STRUCTURE:BODY, SERVICE BRAKES
PEARL PAIN IS PEELING AND CHIPPING. WENT THRU CAR WASH AND IT CHIPPED HOOD CAR WASH PAID FOR IT TO BE REPAIRED. THEN ON 9/15/20 IT WAS RAINING AND THE RAIN CHIPPED THE PAINT ON THE DOOR FRAME. NOTHING HIT IT OR DAMAGED IT I WAS DRIVING BUT THE RAIN PEELED MY PAINT. THAT'S WHEN I DECIDED TO DO SOME RESEARCH BECAUSE THERE IS NO REASON WHY MY PAINT SHOULD CHIP LIKE THAT AND FOUND OUT THAT THE PAINT IS FAULTY. I ALSO DISCOVER THERE WAS A RECALL DUE TO FAULTY BREAK LINES AND LEAKS AND I BELIEVE I MAY HAVE A BREAK LEAK BECAUSE EVERYTIME ITS TIME FOR AN OIL CHANGE THE BREAK LIGHT COMES ON AND ONCE THEY PUT FLUID IN IT IT GOES OFF. MY UPKEEP HAS BEEN IMMACULATE SINCE OWNING THIS CAR AND ALL OF THESE ISSUES I BELIEVE ARE DUE TO FACTORY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361323September 26, 2020
ENGINE
OIL CONSUMPTION TEST PERFORMED AND VEHICLE IS STILL CONSUMING/BURNING OIL AT A RATE OF 1 TO 2 QUARTS EVERY FEW WEEKS / ENGINE KNOCKING CONTINUOUS / KIA OF IRVINE CONTINUES TO PROVIDE NO ANSWERS AND WASTED MY TIME ON A RECENT SCHEDULED VISIT AND SAID THERE WERE NO RECALLS AND UPON LOOKING UP THE RECALL STATUS IT STATES THERE ARE 4 , ANSWERS ARE NEEDED ON THE STATUS OF THIS VEHICLE , THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360646September 23, 2020
EXTERIOR LIGHTING
HEADLIGHTS, ESPECIALLY LOW BEAM ARE DANGEROUSLY DIM. I CAN BARELY EVEN SEE THEM SHINING ON THE ROAD WHEN DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360362September 21, 2020
STRUCTURE:BODY
THE PAINT ON MY 2014 KIA SORENTO JUST STARTED BUBBLING UP AND PEELING OFF IN LARGE SWATHS ALL OVER THE ROOF, DOORS, HOOD, ECT. IT HAS NOW STARTED RUSTING EXTREMELY BAD ON THE ROOF AND AROUND THE TOP OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355383September 16, 2020
STRUCTURE:BODY
THIS PAINT IS PEELING OFF IN LARGE SHEETS ON THE PASSENGER SIDE, STARTING ON THE WINDSHIELD SUPPORT AND NOW ABOVE THE SECOND ROW DOOR ON PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354968September 14, 2020
VEHICLE SPEED CONTROL
MY ENGINE WAS REPLACED AT 118,119 AND EQUIPPED WITH KNOCK SENSOR SAFTEY SOFTWARE TO AVOID ANOTHER ENGINE FAILURE. AT 139,505 MY KNOCK SENSOR SOFTWARE ACTIVATED WITH. NO ADVANCE WARNING AS I WAS MAKING AN ACCELERATED LEFT TURN IN FRONT OF 3 LANES OF TRAFFIC. I WAS IN A STATIONARY POSITION WITH MY LEFT BLINKER ON JUDGING WHEN TO TURN LEFT IN FRONT OF WESTWARD MOVING TRAFFIC. AS I CHOOSE THE MOMENT TO QUICKLY ACCELERATE AND MAKE THE TURN IN FRONT OF TRAFFIC THE KNOCK SENSOR WAS ACTIVATED, PUTTING THE CAR IN LIMP HOME MODE NOT ALLOWING ME TO ACCELERATE TO SAFTEY. TWO CARS TRAVELING WESTBOUND HAD TO SLAM ON THEIR BREAKS IN ORDER NOT TO HIT ME. I MADE IT TO THE MIDDLE LANE DIVING TRAFFIC AND THEN HAD TO BE TOWED TO THE KIA DEALERSHIP IN ORDER TO GET IN OUT OF KNOCK SENSOR LIMP HOME MODE. THE SAFTEY EQUIPMENT INSTALLED TO KEEP ME SAFE IN-FACT DID THE OPPOSITE AND PUT ME IN HARMS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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