Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11386081January 2, 2021
AIR BAGS, ENGINE
WHILE DRIVING LAST NIGHT, MY VEHICLE TURNED OFF. PULLED OVER IT WOULD RESTART BUT THEN SHUT OFF. LET IT SIT FOR A COUPLE MINUTES RESTARTED AND WAS ABLE TO GO 1 MILE THEN SHUT OFF AGAIN. AFTER THAT LET IT SIT AGAIN AND RESTARTED AND WENT 1/2 MILE BEFORE IT SHUT OFF AGAIN. THEN WOULDN'T START AGAIN. THERE'S FUEL IN IT, ALL LIGHTING WORKED. BATTERY LIGHT AND ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386092January 2, 2021
STRUCTURE:BODY
MY 2014 KIA SORENTO, WITH PEARL WHITE PAINT, STARTED HAVING PAINT CHIP ABOVE WINDSHIELD IN SUMMER OF 2019, WE WERE GIVEN A TUBE OF PAINT TO STOP FURTHER SPREADING, THEN IN DECEMBER 2020, AREA ABOVE WINDSHIELD STARTED TO SPREAD, AND AREA ON LEFT SIDE OF CAR STARTED TO CHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386108January 2, 2021
STRUCTURE:BODY
THE WHITE PAINT ON MY KIA SORENTO IS CHIPPING. THERE WAS NOTHING THAT HIT MY VEHICLE, IT JUST STARTED CHIPPING ALL ACROSS RIGHT ABOVE THE FRONT WINDSHIELD. IT LOOKS VERY UNSIGHTLY AND THIS IS A RELATIVELY NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385623December 30, 2020
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ON NOV. 11, 2020 I TOOK THIS 2014 KIA SORENTO INTO THE LOCAL KIA DEALER FOR A FOLLOW UP ON A RECALL NOTICE I RECEIVED IN THE MAIL. THE RECALL WAS FOR AN INSPECTION ON THE HECU UNIT WHICH CONTROLS THE ABS SYSTEM, ESC SYSTEM, AND THE TCS SYSTEM. THE DASH BOARD INDICATOR LIGHTS FOR THE ABS, TCS, AND BRAKES ARE VISIBLE ON THE DASH WHILE DRIVING THIS VEHICLE. THE MECHANIC AT THE DEALERSHIP PERFORMED A DRAW TEST ON THE ABS MODULE AND DETERMINED EVERYTHING WAS OK AND NO REPAIRS WOULD BE NEEDED FOR THIS RECALL (SC197). THE VEHICLE DOES NOT APPEAR TO BE LEAKING BRAKE FLUID INTO THE HECU UNIT. MY CONCERN ABOUT THIS RECALL IS WHY ARE THE ABS AND TRACTION CONTROL LIGHTS STILL VISIBLE ON THE DASHBOARD. THE RECALL WAS ON THESE ELEMENTS AND KIA SHOULD HAVE CORRECTED ANY ELECTRONIC PROBLEM RELATED TO THIS RECALL. IS THE PROBLEM ELECTRICAL ON THESE VEHICLES OTHER THAN BRAKE FLUID LEAKING ONTO THE HECU UNIT THAT COULD RESULT IN A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385635December 30, 2020
AIR BAGS, ELECTRICAL SYSTEM
CLUSTER LIGHTS TURNED OFF WHILE DRIVING AIR BAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385649December 30, 2020
STRUCTURE:BODY
MULTIPLE AREAS WHERE PAIN IS CHIPPING OFF. ONE LARGE AREA ON DRIVER'S SIDE FRONT POST WITH DE LAMINATION OF WHITE PEARL PAINT. NOTICED IT MORE THAN A YEAR AGO. JUST TOOK IN FOR BODY WORK AND IT WAS ERCOMENDED I RESEARCH FOR OTHER ISSUES THAT PEOPLE HAVE REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385407December 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO WAGNER KIA OF SHREWSBURY (730 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT HAD BEEN CLEARED OUT OF THE SYSTEM. WHILE ATTEMPTING TO LEAVE THE DEALER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER, ALTERNATOR, AND DRIVE BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385494December 29, 2020
STRUCTURE:BODY
THE PAINT ON BOTH SIDES OF FRONT WINDOW SPONTANEOUSLY STARTED CHIPPING SYMMETRICALLY AND BILATERALLY. I JUST NOTICED IT ONE DAY WHEN IT WAS PARKED. IT WORSENS WITH EVERY DAY. SOME TINY AREAS ON THE FRONT HOOD ARE BEGINNING TO CHIP AS WELL. IT STARTS AS A TINY CHIP THEN CHUNKS START TO PEEL OFF. I'M EXTREMELY DISSATISFIED. THE KIA DEALER TOLD ME THAT IT MUST HAVE BEEN ROCKS THAT HIT THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385540December 29, 2020
STRUCTURE:BODY
MY 2014 KIA SORENTO HAS DRASTICALLY CHIPPED ON ITS OWN THE PAINT PEELS OFF EVERY-TIME I WASH MY CAR, THE PAINT OVER TIME HAS GOTTEN A LOT WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385192December 28, 2020
STRUCTURE:BODY
PAINT DELAMINATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383383December 14, 2020
STRUCTURE:BODY
MY KIA SORENTO HAS DELAMINATION.THE CAR PAINT STARTED TO PEEL AWAY 2 1/2 YEARS AFTER PURCHASE. I STARTED TO COMPLAIN TO THE DEALERSHIP AFTER THE WARRANTY EXPIRED SINCE IT STARTED TO GET REAL BAD BUT RECEIVED NO ASSISTANCE. AT ONE POINT THEY TOOK PICTURES BUT THAT WAS IT. I NOW HAVE ALMOST 192,000 MILES AND THEY TELL ME MY WARRANTY HAS EXPIRED. I TOLD THEM THAT I DID CONTACT THEM MANY TIMES PREVIOUSLY AND THE HAVE A FILE ON IT BUT THE DEALER TELLS ME TO CONTACT THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382780December 9, 2020
ENGINE
THERE HAVE BEEN AT LEAST TWO TIMES WHEN SERVICE FOR SCHEDULED OIL CHANGE WAS DUE AND THE SHOP SAID THE ENGINE HAD ALMOST NO OIL. I TOOK THE CAR TO THE SAME SHOP ON A DIFFERENT OCCASION AFTER HEARING RATTLING NOISES AROUND THE MOTOR WHILE DRIVING AND THE SAME ANSWER WAS GIVEN ABOUT VERY LOW ON OIL LEVEL. THIS WEEK THE CAR STALLED WHILE ONE OF MY KIDS WAS DRIVING AND I PICKED THEM UP WHERE THEY WERE LOCATED. I ASSUMED IT WAS THE BATTERY BUT AFTER AAA TOWING CAME THEY SHOWED ME THE BATTERY HAD FULL CHARGE AND PULLED THE OIL DIP STICK AND SHOWED ME NO OIL MARKING. THE CAR IS A 2014 SUV WITH 155,950 MILES. THERE WERE NO SERVICE ENGINE LIGHTS OR ANY KIND OF INDICATORS WARNING THAT OIL WAS LOW OR COMPLETELY DRIED OUT. THE CAR DOES NOT TURN AND IS AT THE SHOP. THE SHOP PREVIOUSLY DID SOME COSTLY WORK AS THEY REPAIRED AN OIL LEAK BUT THAT HAS BEEN ABOUT 1 YEAR TO 1.5 YEARS AGO AND I'VE NOT NOTICED ANY LEAKAGE. I CAN PROVIDE RECEIPTS IF NEEDED. THIS SHOULD NOT BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382790December 9, 2020
ENGINE
ENGINE LIGHT COMES ON NOT THE OIL LIGHT WHEN IT'S TIME TO FILL. ONCE I HAVE OIL CHANGE IT GOES OFF OUT THE NEXT DAY. MY ENGINE LIGHT CURRENTLY REMAINS ON AND I SMELL A BURNING FROM MY ENGINE AND MY VEHICLE DRIVES AS IF SOMETHING IS WRONG WITH THE ENGINE OR IT STRUGGLES TO CHANGE OVER.I'VE BEEN HAVING THIS PROBLEM FOR A FEW MONTHS NOW WITH MY ENGINE SMELLING AS IF IT'S BURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382795December 9, 2020
POWER TRAIN, SUSPENSION
I HAD TO REPLACE THE REAR DIFFERENTIAL ON MY PASSENGER SIDE. I HAD TWO ESTIMATES DONE WAS TOLD IT'S HARD FOR THAT TO GO OUT. I ENDED PAYING TO HAVE IT REPLACED SINCE THE SUV WAS NOT DRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378503December 8, 2020
STEERING, SUSPENSION, WHEELS
VEHICLE IS NOT BEING DRIVEN BECAUSE THE AXLE IS BUSTED. WE ARE NOT SURE WHY HIS HAPPENED. WHEN I DRIVE THE SORENTO, IT PULLS TO THE RIGHT VERY STRONG. I AM NOT SURE HOW LONG IT TAKES FORT THAT TO HAPPEN, BUT IT HAPPENS EVERY TIME THE CAR REACHES A FULL STOP. ALSO, WHEN I MANEUVER AND MAKE. TURN TO THE LEFT, IT SOUNDS LIKE IT POPS. IT'S A SCARY FEELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378233December 7, 2020
SERVICE BRAKES
THE HYDRAULIC CONTROL UNIT (HECU) ASSEMBLY CONTROLS THE ANTI-LOCK BRAKING SYSTEM(ABS) ELECTRONIC STABILITY CONTROL SYSTEM (ESC) AND TRACTION CONTROL SYSTEM (TCS) IN YOUR VECICLE. BRAKE FLUID MAY LEAK INTRNALLY INSIDE THE HECU,WHICH,OVERTIME,CAN RESULT IN AN ELETRICAL SHORT.AN ELECTRICAL SHORT IN THE HECU INCREASES THE RISK OF AN ENGINE COMPARTMENT FIRE. KIA SAYS THEY INSPECTED THE UNIT INDICATED"NO ELECTRICAL DRAW AT THIS TIME". I WOULD PREFER THE UNIT BE REPLACED WITH A NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376917November 29, 2020
ENGINE
CAR STARTED MAKING KNOCKING NOISE WITH LOSS OF POWER WHILE DRIVING ON 45MPH ROAD. CHECKED OIL, NO OIL. NO WARNING LIGHTS CAME IN DASH PRIOR OR CURRENTLY INDICATING LOSS OF OIL PRESSURE OF CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376705November 27, 2020
STRUCTURE:BODY
THE PAINT IS PEELING IN LARGE PIECES FROM THE HOOD AND DOORS. IT HAPPENED BOTH TIMES JUST DRIVING DOWN THE ROAD. THERE ARE SEVERAL SPOTS ON THE VEHICLE THAT ARE BUBBLING AND WILL EVENTUALLY PEEL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375069November 17, 2020
STRUCTURE:BODY
I OWN A KIA SORENTO, PEARL WHITE, 2014, WHICH JUST RECENTLY STARTED TO CHIP AND NOW PEEL THE PAINT ON THE SIDE OF THE WINDSHIELD. ITS GETTING WORSE AND WORSE EVERY TIME THE VEHICLE IS MOVING. I WENT TO THE DEALERSHIP BUT THEY ONLY TOLD ME WARRANTY IS UP, NOTHING WE CAN DO. THE VEHICLE HAS APPROX. 85000 MILES ON IT RIGHT NOW. I ALSO HAVE A LITTLE SPOT CHIPPED ON THE HOOD OF THE CAR. I HAPPEN TO CATCH 2 PIECES OF PAINT IN MY YARD. ITS NOT JUST LITTLE PIECES THAT COME OFF, ITS REALLY LIKE SNAKE SKIN PEELING IN BIGGER PIECES AND ITS GETTING REALLY BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374835November 16, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I HAVE TRIED MULTIPLE DIFFERENT BULBS (LED AND HALOGEN), WITH NO CHANGE. THEY ARE DIM ENOUGH THAT THERE IS A SHADOW OF MY CAR IN FRONT OF ME WHEN THERE IS ANOTHER CAR BEHIND ME AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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