Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#11208318May 17, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
"TAKATA RECALL" WHEN I'M DRIVING AND ACCELERATE THE CAR DON'T SHIFTING THE GEAR OR ITS DELAYING. SOMETIME IT NOT SHIFTING FROM 4 HT SPEED AND UP. I READ ON INTERNET ABOUT MANY COMPLAINS AND ABOUT RECALLS IN 2015 REGARDING THIS TYPE OF PROBLEM. HTTPS://WWW.CARS.COM/RESEARCH/KIA-SORENTO-2011/RECALLS/ PLEASE HELP ME TO FIX THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207836May 15, 2019
ENGINE
I OWN A 2011 SORENTO (NOT A GDI ENGINE) THAT EXPERIENCED A SPUN ROD BEARING AND ENGINE FAILURE (ENGINE LIMP). MY SONS WERE DRIVING ON THE HIGHWAY IN OUR KIA SORENTO WHEN WITHOUT ANY WARNING, THE ENGINE FAILED. THANKFULLY, MY SONS WERE ABLE TO SAFELY TRANSITION OFF THE HIGHWAY THROUGH HIGH-SPEED TRAFFIC IN "LIMP MODE". MY SONS WERE QUICKLY ABLE TO FIND ONLINE COMPLAINTS AND DIAGNOSTICS DUPLICATING WHAT THEY HAD JUST EXPERIENCED - SPUN ROD BEARING. I WAS INSTRUCTED BY KIA CORPORATE THAT I SHOULD TOW MY VEHICLE TO A KIA DEALER FOR OFFICIAL DIAGNOSTICS ($140). THE DEALER CONFIRMED THE CAR EXPERIENCE A SPUN ROD BEARING AND ENGINE FAILURE REQUIRING A $6,500 ENGINE REPLACEMENT. IT HAS COME TO MY ATTENTION THAT MY MODEL IS NOT INCLUDED IN THE KIA ENGINE RECALL. I DON'T UNDERSTAND THE RECALL LIMITS WHEN THE ROD BEARING DEFECT CAUSES THE ENGINE FAILURE REGARDLESS OF THE ENGINE TYPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207438May 14, 2019
ENGINE
VEHICLE WAS IN MOTION TRAVELING DOWN THE HIGHWAY, WHEN ENGINE SHUTS OFF COMPLETELY. NO WARNING LIGHTS WERE ILLUMINATED OR ANYTHING. THE INDICATOR NEVER WENT UP TO HOT, THERE WAS NO STEAM FROM THE RADIATOR--ONLY A THICK CLOUD OF BLACK SMOKE COMING FROM BEHIND THE ENGINE. HAD IT TOWED TO THE REPAIR SHOP TO FIND OUT THAT ENGINE HAD COOKED ITSELF FROM THE INSIDE OUT AND HAD TO BE REPLACED. THE MECHANIC STATED THAT THE OIL AND FLUIDS WERE GOOD EXCEPT ALL THE COOLANT HAD BEEN BLOWN OUT AND THAT IT WAS A DEFECTIVE ENGINE. SPOKE TO SEVERAL DIFFERENT MECHANICS AND WERE TOLD THEY HAD ENCOUNTERED MANY OTHER KIA SORENTO THAT DID THE SAME THING. ENGINE WOULD SUDDENLY JUST STOP. I AM THE SECOND OWNER AND THEREFORE NOT COVERED UNDER THE ORIGINAL WARRANTY. THIS IS UNACCEPTABLE. THERE SHOULD BE A RECALL ON THE ENGINES AND/OR VEHICLES. IT IS GONNA COST ME OVER $5000 TO REPAIR MY VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207643May 14, 2019
AIR BAGS, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING THE CAR 2 WEEKS AGO MAY 4 THAND THE CAR DIE IN THE MIDDLE OF THE ROAD. I GOT SOMEONE TO HELP PUSH THE CAR IN THERE DRIVEWAY. WHEN BACK THE NEXT DAY WITH A MECANIC HE TOLD ME THE CAR ENGINE NEED TO BE REPLACED. DIDN'T BELIEVE HIM CAUSE I BROUGHT THE CAR 3 YRS AGO. BEFORE THE CAR DIE THE CHECK ENGINE TURN ON THAN DIE. THE SEATBELT TURN IN 1 MONTH AGO .NOW I HAVE 9000 LEFT ON THE CAR THE WON'T WRONG TAKE BACK AND THE DEALERSHIP WON'T MAKE A STRADES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206805May 10, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
PASSENGER SIDE REAR DOOR LOCKED, UNABLE TO OPEN FROM OUTSIDE OR INSIDE MANUALLY OR WITH REMOTE. PREVIOUSLY DOOR WAS REPAIRED DUE TO RECALL, DOOR HANDLE BROKE OFF ALSO DOOR LOCKS MALFUNCTIONING. VEHICLE STATIONARY OR IN MOTION WONT OPEN. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206937May 10, 2019
VISIBILITY/WIPER
FOUND THE WINDSHIELD WIPERS TO ONLY WORK INTERMITTENTLY WHEN I BOUGHT THE VEHICLE WITH 85,000 MILES ON IT. NOW MY VEHICLE HAS ALMOST 100,000 MILES AND THE WIPERS ONLY WORK ON HIGH AND OCCASIONALLY DON'T EVEN WORK AT ALL WHEN IT RAINS WHEN DRIVING. THIS HAS MADE THE CARE SCARY TO DRIVE AND WE DON'T DRIVE IT WHEN IT RAINS. BROUGHT THE CAR IN THE KIA AND THEY COULDN'T DUPLICATE THE PROBLEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205506May 3, 2019
STRUCTURE:BODY
MY BACK PASSENGER DOOR WILL NOT OPEN. I PUT MY TWO GRANDSONS IN THE VEHICLE ONE ON EACH SIDE PUT THE SAFETY LOCKS ON THE NEXT DAY THE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205122May 1, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
'TAMARA RECALL' I WAS TRAVELING UP THE INTERSTATE SLIGHTLY UPHILL AT 55 MILES AN HOUR WHEN I BEGIN TO LOSE POWER\SPEED AND BEFORE I COULD GET IT TO THE SHOULDER IT LOST ALL POWER TO GATHER AND SMOKE STARTED COMING IN THE AC VENT WHEN I GOT IT STOPPED AND OPEN THE HOOD IT WAS BURNING AT THE BACK RIGHT HAND SIDE OF THE MOTOR ON SOME WIRING HARNESS I WAS ABLE TO PUT THE FIRE OUT I LATER WAS TOLD THAT IT HAD THROWN A ROD AND WAS MOST LIKELY THE CAUSE OF THE FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11205127May 1, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE INTERSTATE SLIGHTLY UPHILL. AT ABOUT 55 MPH WHEN MY SORENTO BEGAN TO LOOSE POWER/SPEED. BEFORE I COULD PULL OFF ONTO THE SHOULDER SMOKE BEGAN COMING IN THROUGH THE A.C VENTS. WHEN I REACHED THE SHOULDER AND OPENED THE HOOD THE BACK RIGHT END OF THE MOTOR WAS ON FIRE FROM THE WIRING HARNESSES. I WAS ABLE TO PUT OUT THE FIRE. UPIN A MECHANIC LOOKING AT IT I WAS TOLD IT HAD THROWN A ROD AND MOST LIKELY THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11204132April 27, 2019
STRUCTURE:BODY
DOOR LATCH PROBLEM, WON'T OPEN FROM INSIDE, AND THEN WON'T OPEN ON OUTSIDE. IT HAS BEEN A LOT OF PROBLEMS WITH THIS KIA, FOUND A LOT OF PEOPLE HAVE SAME ISSUES. YOU UNLOCK THE DOOR AND DOOR LATCH WON'T UNLOCK THE DOOR . IT WILL NOT OPEN. SO YOU HAVE TO GO OUTSIDE TO OPEN . THE SECOND SIMILAR PROBLEM. DOOR UNLOCKED, BUT YOU CAN'T OPEN THE DOOR, THIS SAME ISSUES HAPPENED ON DRIVER'S SIDE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203858April 26, 2019
ENGINE
THE ENGINE STARTED MAKING NOISE AND LOCKED UP, CHECKED WITH KIA ON RECALLS DUES TO I'VE SEEN SO MANY, AND AFTER TRYING TO FIND ONE AT MANY ENGINE SHOPS, THEY HAVE NONE AT THE TIME BECAUSE THEY SAID THEY WERE IN HIGH DEMAND RIGHT NOW. THE 2.4 IS FAILING, AND THE ONLY RECALL IS ON THE 2.4 TDI, BUT I HIGHLY BELIEVE KIA HAS TO BE AWARE OF THIS. MOTOR LOCKED UP WHILE DRIVING ON THE INTERSTATE AND ALMOST CAUSED ME TO BE REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203490April 24, 2019
STRUCTURE:BODY
THE PASSENGER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. YOU CAN REACH ACROSS THE INSIDE OF THE CAR AND OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202845April 22, 2019
STRUCTURE:BODY
THE REAR DRIVER'S SIDE DOOR WILL NOT OPEN FROM EITHER THE OUTSIDE NOR THE INSIDE. THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN ISSUE WAS NOTICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197364April 19, 2019
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE PRODUCED A LOUD KNOCKING NOISE WHEN THE VEHICLE WAS STARTED. ALSO, WHILE DRIVING 35-48 MPH, A DEER JUMPED OUT INTO THE STREET. THE CONTACT SWERVED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO FUCCILLO KIA (3900 STATE ST, SCHENECTADY, NY 12304, (518) 847-0800) WHERE THE MECHANIC STATED THAT THE CONTACT SHOULD HAVE THE VEHICLE SERVICED AT THE DEALER'S COLLISION SHOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE BODY DAMAGE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11197108April 18, 2019
AIR BAGS
MY VEHICLE STALLS AT TAKE OFF OFTEN AND ALSO MY HORN ONLUY SOUNDS WHEN I TURN MY STEERING WHEEL A CERTAIN POSITION . MY AIRBAG LIGHT REMAIN ON ALSO .THIS IS A VERY DANGEROUS SITUATION. THIS MALFUNCTION HAPPEN IN THE STREET ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197148April 18, 2019
STRUCTURE:BODY
DOORS ARE NOT OPENING FROM THE INSIDE NOR OUTSIDE. DOOR HANDLE BROKE ON ONE DOOR WHEN OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196614April 16, 2019
ENGINE
VEHICLE HAS 75,000 MILES ON IT AND HAS STARTED TO STALL AT LOW IDLE TIMES. MOSTLY UPON START UP BUT HAS INCREASED TO STALLING OCCASIONALLY AT STOP LIGHTS. ENGINE LIGHT WILL COME ON CAR WILL RESTART AND SOMETIMES ENGINE LIGHT GOES OFF OTHER TIMES IT WILL STAY ON. HAS BEEN HAPPENING ABOUT 3 MONTHS NOW. HAD IT IN THE DEALERSHIP FOR FAULTY DOOR HANDLE WHICH IS A KNOWN PROBLEM BUT WAS NOT COVERED UNDER WARRANTY. HAD DEALERSHIP RUN DIAGNOSTICS WHICH OF COURSE I HAD TO PAY FOR AND THEY CLAIMED IT WAS READING A CPU ERROR AND THE BOARD SHOULD BE REPLACED $1,400. LOTS OF RECALLS ON THIS VEHICLE, DON'T SEE MYSELF BUYING ANOTHER KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196096April 14, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FIRST WARNING SIGN WAS THE HEADLIGHT, LOW BEAMS, AND ALL INTERIOR ELECTRONICS WOULD SHUT COMPLETELY OFF FOR ABOUT 2 SECONDS RANDOMLY WHEN THE TURN SIGNAL WAS USED. NEXT THE DRIVER SIDE HEADLIGHT, LOW BEAM, WENT OUT WHEN REPLACING THE BULB THE REPLACEMENT BULB WORKED UNTIL THE BULB WAS PLACED IN THE SOCKET. AFTER CLEANING THE SOCKETS TO CREATE A BETTER CONNECTION, STILL NOTHING WORKED. I SWITCHED BULBS FROM DRIVER TO PASSENGER TO SEE IF THE BULB WOULD GET A GOOD CONNECTION ON THE PASSENGER SIDE AND NOW NEITHER LOW BEAM HEADLIGHT WORKS. THIS IS A LIGHT SWITCH ISSUE THAT WAS RECALLED FOR 2012-16 KIA SORENTO'S BUT I'M HAVING THE SAME ISSUE IN A 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194841April 9, 2019
UNKNOWN OR OTHER
PASSENGER DOOR FRONT AND REAR DO NOT OPEN FROM THE OUTSIDE. A VERY LARGE KNOWN ISSUE FROM KIA SORENTOS, MAINLY 2011 THAT KIA WANTS ME TO PAY 668.00 PER DOOR FOR A 1.50 PIECE. THIS ISSUE IN MY MIND IS A SAFETY ISSUE BUT THEY DO NOT AGREE. I HAVE A FEAR ALL 4 OF DOORS MAY HAVE THIS ISSUE AT SOME TIME. CLEARLY AFTER LOOKING AT GOOGLE THIS IS A KNOWN ISSUE. THE SERVICE MANAGER TOLD ME THE SAME. HE SAID HE HAS FIXED HUNDREDS OF THESE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194850April 9, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, SUSPENSION
MY KIA SORENTO 2011. MY PROBLEM IS THAT MY CAR STARTED ACTING DIFFERENT. EVERY TIME I TURN IT MAKES A NOISE. I GOT THE BALL JOINT DONE. THE RIGHT SITE. ALSO I GOT THE STRUT DONE . I WAS TOLD THAT I NEED NEW STRUT AGAIN. .WENT I DRIVE IT SOUND LIKE IF THE CAR GONNA FALL APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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