Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11407062April 8, 2021
ENGINE, BACK OVER PREVENTION: WARNINGS
I WAS DRIVING GOING ABOUT 45 TO 48 MPH ON A MAIN ROAD WITH TRAFFICE FLOWING FASTER THAN ME AND MY CAR JUST SHUT OFF. THE DASH BOARD LIGHTS ALL LID UP. IT WAS A SCARY MOMENT FOR ME AS WHEN I NOTICED AND TRIED TO BREAK A LITTLE THE BRAKES WERE LOCKED AND I COULDN'T BREAK. I HAD TO LET THE CAR ROLL UNTIL IT CAME TO COMPLETE STOP. WHEN IT CAME TO COMPLETE STOP I TURNED THE KEY AND THEN I TRIED TO RESTART THE CAR AND IT WOULD NOT RESTART IT JUST DID A CLICKING NOISE. THE ENGINE SOUNDED HORRIBLE AS IT SMELLED BURNING AND GRINDING METAL PIECES WERE HEARD. I HAVE TAKEN MY CAR SEVERAL TIMES TO THE KIA DEALERSHIP BECUASE MY ENGINE LIGHT WOULD TURN ON AND OFF OR SOMETIMES JUST FLASH AND WOULDN'T COME BACK ON. ALL KIA SAID THAT IT WAS THE MAP SENSOR THAT NEEDED TO BE REPLACED THAT WAS JUNE 18, 2019, AND NOW MY CAR JUST WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407063April 8, 2021
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
MY SORENTO HAS STARTED BURNING OIL. IT MAKES A TERRIBLE NOISE WHEN RUNNING. SOMETIMES THE LIGHTS FOR MY BACKUP CAMERA DOESN'T WORK NOR MY RADIO. SOMETIMES THE RADIO IF ON, STATION CAN'T BE CHANGED. IT IS LIKE IT IS IN A FROZEN MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407109April 8, 2021
STRUCTURE:BODY
PAINT BUBBLED UP TWICE AFTER RAINY DAYS THEN WOULD GO DOWN AND LOOK NORMAL LIKE IF NOTHING HAD HAPPENED AFTER THE RAIN. A FEW WEEKS LATER THE FRONT MIDDLE SECTION ON MY HOOD STARTED PEELING, DIDN'T THINK MUCH OF IT SINCE IT WASN'T TOO BIG. A COUPLE WEEKS LATER THE SIDE OF MY WINDSHIELD STARTED PEELING THE SAME WAY (WHERE IT WOULD BUBBLE UP AFTER THE RAIN) IT STARTED PEELING OFF WHILE I WAS DRIVING. AT FIRST I THOUGHT IT WAS A PAPER SINCE IT SOUNDED SIMILAR TO WHEN A FLYER IS LEFT ON WINDSHIELD WHILE DRIVING, AFTER GETTING TO MY DESTINATION I NOTICED THAT THE PAINT HAD STARTED PEELING OFF ON THE DRIVER SIDE, NEXT TO THE WINDSHIELD. I STOPPED BY KIA DEALERSHIP TO BE TOLD THAT THIS HAS BEEN HAPPENING TO KIA'S WITH THE SAME PAINT COLOR AND THAT THEY JUST HAD A 2020 CAR THAT WAS GETTING RUST DOTS, THE GUY AT THE DEALERSHIP LOOKED AT MY CAR AND SAID I HAD RUST DOTS IN MY TRUNK DOOR, RIGHT NEXT TO THE SIDES OF THE KIA SIGN. I LOOKED CLOSELY AND HE WAS CORRECT, NOW I'M AFRAID IT WILL START PEELING THERE AS WELL. WHILE THERE THEY CHECKED MY WARRANTY AND WAS TOLD THAT THAT MY PAINT WARRANTY WAS OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406543April 5, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION
MY KIA SORENTO WAS PURCHASED FROM KIA IN 2018 - 1ST - I HAD TO TAKE THE CAR BACK TO CHECK THE REAR BREAKS DUE TO A SHAKING OF THE CAR THAT HAPPENS WHEN GOING OVER 50MPH. THE DRIVER SIDE HEAD LIGHT GOES OUT EVERY COUPLE MONTHS. RECENTLY THE BATTERY LIGHT CAME ONE, AFTER THE BATTERY WAS SWAPPED (THE CAR STILL WOULDN'T POWER ON)- THEY RAN A FEW TESTS AND DISCOVERED AN ELECTRICAL ISSUE. I HAVE TAN MY VIN FOR THE RECALL BUT MY CAR DOESN'T SEEM TO BE ELIGIBLE FOR ANY RECALLS THAT MENTION AN ELECTRICAL ISSUE WITH THE KIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405898April 1, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ENGINE IS FAILING AND BURNING EXCESSIVE OIL, NEED OIL CHANGE EVERY 1K MILES. CURRENTLY COMPLYING WITH OIL CONSUMPTION TESTING, HOWEVER SENSORS ARE GOING ON AND I BELIEVE ITS DUE TO EXCESSIVE HEAT EMITTING FROM THE ENGINE. SERVICE ADVISOR SUBMITTED A GOODWILL CLAIM FOR THE ABS, TRACTION CONTROL, TIRE PRESSURE & E-BRAKE SENSORS AND KIA DENIED IT. I JUST PAID OFF MY CAR, WHICH IS IN GREAT CONDITION, AND NEVER HAD THESE ISSUES. KIA JUST KEEPS DOING OIL CHANGES AND TELLING ME TO RETURN EVERY 1K MILES. ALSO HAVING AC ISSUES, I RECENTLY FOUND OUT MY SUCTION HOSE WAS LEAKING AND HAD TO REPLACE IT, AFTER PAYING $160 FOR AC DIAGNOSIS. BROKE DOWN AND PAID $471 (ORIGINALLY $541 BEFORE DISCOUNT) FOR A PLASTIC HOSE AND WAS TOLD IT WOULD TAKE 2-3 DAYS TO GET HERE. ABOUT 27 DAYS LATER, THE PART FINALLY COMES IN, WHILE MY CAR HAPPENED TO BE AT THE DEALERSHIP FOR A WEEK UNEXPECTEDLY. AFTER GETTING 2 OIL CHANGES $140 IN ONE MONTH AND DRIVING FOR THE FIRST 1K MILES AFTER STARTING THE OIL TESTING, I WENT IN AT 8:30AM TO GET AN INSPECTION ON 3/15/21. I WAS INFORMED THAT THEY WOULD NEED TO KEEP MY CAR, AND HAD TO WOUND UP GETTING A RENTAL CAR. ANOTHER $239 I DON'T HAVE. I THEN HAD TO PAY FOR LABOR AND FREON $286. AFTER ALL THE WAITING AND TROUBLE I WENT THROUGH, SUFFERING WITH NO AC IN FL, AND SPENDING A TOTAL OF $1,296; THEY TELL ME AFTER INSTALLING THE PART MY AC COMPRESSOR IS BAD AND IT WOULD COST $905. SO I STILL DON'T HAVE AC! AT THIS POINT, THE ENGINE NEEDS TO BE REPLACED, I WOULD LIKE TO BE REIMBURSED FOR RENTAL EXPENSES WHILE DOING THE OIL TESTING, FUTURE RENTAL/LOANER ACCOMMODATION BECAUSE I KNOW THEY WILL KEEP MY CAR AGAIN, AND ASSISTANCE WITH THE COMPRESSOR AND SENSORS. BEING I PAID FOR AN OVERPRICED HOSE, AND THE ENGINE IS FAILING. NOW SINCE LAST OIL TEST, GAS GAUGE DOES NOT MATCH ELECTRONIC RANGE READING. NOT SURE IF GAS IS FULL OR NOT. WHEN SEATBELT DINGS SPEED GAUGE JUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405934April 1, 2021
STRUCTURE:BODY
PEARL WHITE PAINT IS FLAKING OFF AND HAS DELAMINATED ON THE FRONT, SIDE AND TOP. RUST IS FORMING ON THE FRONT ROOF WHERE THE PAINT HAS FLAKED OFF. THIS ISSUE WITH THE PAINT FLAKING OFF IS AN ONGOING PROBLEM AND HAS BEEN GOING ON FOR OVER 2 YEARS FROM TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406009April 1, 2021
STRUCTURE:BODY
2014 KIA SORENTO. PURCHASED IN AUG 2020 AT 86,000 MILES. I NOTICED A SMALL CHIP ABOVE WINDSHIELD. SALESMAN SAID IT WAS A ROCK. IN JAN 2021 WENT TO WASH VEHICLE WITH A SPRAYER AND LARGE CHUNK OF PAINT CAME OFF HOOD OF VEHICLE.. SMALLER CHIPS APPEARING ABOVE WINDSHIELD NOW ALSO.. BELIEVE THIS PAINT IS DEFECTIVE BY OTHER RESPONSES I'VE SEEN. KIA NEEDS TO ACKNOWLEDGE THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406026April 1, 2021
ELECTRICAL SYSTEM
AUTOMATIC DOOR LOCKS QUIT RESPONDING TO THE REMOTE UNLOCK BUTTON AND ALSO THE INTERIOR SWITCHES. THE ONLY DOOR THAT WORKS WITH THE REMOTE OR ON THE INTERIOR SWITCHES IS THE DRIVER'S DOOR, ALL OTHERS MUST BE OPENED BY CLIMBING INTO THE CAR AND MANUALLY UNLOCKING. I HAVE BEEN TOLD BY THE DEALERSHIP IT IS AN ISSUE WITH A BAD RELAY AND THE ENTIRE UNIT WILL HAVE TO BE REPLACED, COSTING $1500+ TO REPAIR. IN RESEARCHING ONLINE I HAVE FOUND THIS IS A RECURRING ISSUE WITH KIA SORENTO'S MADE IN THE 2014 TIME PERIOD. I FEEL THIS IS A DEFECT AND SHOULD BE RECALLED AND REPAIRED BY KIA AT NO EXPENSE TO OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405690March 30, 2021
ENGINE
ENGINE LOCKED 12/24/19. ENGINE AND PARTS HAS SINCE BEEN DISCONTINUED WHICH HAS MADE IT IMPOSSIBLE TO FIX. MY SORENTO IS STILL IN THE SHOP TIL THIS DAY. THERE'S CURRENTLY A RECALL ON SMALLER KIA SORENTO ENGINES, HOWEVER, NOT MINE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405689March 30, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
ABS, TRACTION, AND TIRE WARNING LIGHTS ALL COME ON AT SAME TIME, THE TIRE WARNING LIGHT BLINKS FOR A MINUTE OR SO. I CHECKED FOR LOW PRESSURE IN TIRES AND IT WAS NOT THE PROBLEM VEHICLE SEEMS TO FUNCTION FINE NO TRACTION ISSUES NO ABS ISSUES THAT I CAN SEE OR FEEL IN DRIVING, SAW THE RECALL FOR THE AWD BUT MINE IS FWD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405301March 29, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 60 MPH, THE RPM DECREASED TO 0. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT SHE RESTARTED THE VEHICLE AND DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VANDEVERE KIA (328 W. MARKET ST, AKRON, OH 44303, (330) 583-4131) WHERE IT WAS DIAGNOSED WITH NEEDING A MOTOR OIL ADDITIVE ENGINE TREATMENT TO BE PERFORMED. THE VEHICLE HAD THE MOTOR OIL ADDITIVE ENGINE TREATMENT COMPLETED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE AND THE HAD VEHICLE SERVICED FOR A THIRD TIME ON 3/29/2021. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,791.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405158March 27, 2021
STRUCTURE:BODY
PAINT ON A PILLAR ,NEXT TO WINDSHIELD IS COMING OFF. THIS IS HAPPENING WITHOUT AND PRIOR DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404773March 25, 2021
ENGINE
I WAS DRIVING UP A HILL AND CAR RAPIDLY LOST POWER. I WAS LUCKY TO GET IT OFF THE ROAD AND INTO A PARKING LOT. I HAD IT TOWED TO KIA. THEY HAVE TOLD ME I NEED A NEW ENGINE, COSTING IN THE RANGE OF $8,000 OR MORE. IT IS A 2014 KIA WITH ONLY 111,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404225March 22, 2021
ENGINE
VEHICLE IS 3,000 MILES OVER 100,000 MILE WARRANTY AND OVERHEATED WHILE DRIVING AND WAS DIAGNOSED WITH BLOWN HEAD GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403996March 20, 2021
ENGINE
I OWN A 2014 KIA SORENTO. THERE IS AN OPEN RECALL THAT HAS BEEN GOING ON FOR A WHILE WITH THIS CAR. I TALKED TO MY LOCAL KIA DEALER MONTHS AGO AND THEY SAID THEY WOULD PUT ME ON A WAITLIST TO FIX THE RECALL BECAUSE THEY DIDN'T HAVE THE PARTS. NOW IT'S BEEN A FEW MONTHS AND I'M STILL WAITING. THEY SAY THEY STILL DON'T HAVE THE PARTS. NOW IT'S LEADING TO OTHER PROBLEMS WITH THE ENGINE AND I EVENTUALLY WANT TO SELL THE CAR, BUT NOTHING CAN GET DONE UNTIL THIS RECALL IS FIXED! BECAUSE OF THE RECALL, MY CAR IS AT RISK OF CATCHING ON FIRE SO I CAN'T PARK IN MY GARAGE. IT'S UNSAFE HAVING TO WAIT MONTHS TO GET A RECALL LIKE THIS FIXED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403773March 18, 2021
STRUCTURE:BODY
PEEL HAS STARTED PEELING ON HOOD AND NEAR WINDSHIELD ON DRIVERS SIDE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403789March 18, 2021
ENGINE, POWER TRAIN
MY CAR STOP WORKING WITH NO WARNING AS I WAS DRIVING ON THE HIGHWAY AND I WAS ABOUT TO EXIT AND STOPPED. I HAD TO HAVE IT TOWED TO NEAREST MECHANIC. IT WAS TOOK IT TO TO MECHANIC AND WAS TOLD THAT ENGINE WAS DAMAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400356March 11, 2021
STRUCTURE:BODY
PAINT DELAMINATION ON DRIVERS SIDE FRONT PILLAR AND HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400167March 10, 2021
STRUCTURE:BODY
PEARL PAIN PEELING OFF ALL AROUND THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400074March 10, 2021
ELECTRICAL SYSTEM
I HAVE A 14 KI SORENTO LX THE ELECTRIC SYSTEM FAULTY AND CAUSED MY VEHICLE TO CATCH FIRE IN ONE CABIN NEAR THE GEAR SHIFT THE COMPUTER HAS SHUT DOWN NO LONGER RECOGNIZING THE CHIP AND THE VEHICLE IS FULLY DISABLED.*DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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