Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#11233135July 18, 2019
EXTERIOR LIGHTING
MY KIA SORENTO'S BRAKELIGHTS WILL NOT LUMINATE. I CHANGED THE BULBS AND THEY STILL WILL NOT LUMINATE. AFTER DOING SOME RESEARCH, I FOUND MANY OTHERS WITH THE SAME PROBLEM AND IN 2013, THERE WAS A RECALL FOR 2011 KIA SORENTOS BECAUSE THE BRAKE LAMP SWITCH WAS FAULTY. AFTER CONTACTING THE DEALER. I WAS TOLD MY VIN WAS NOT ONE OF THE ONES RECALLED.. I HAD NO IDEA MY BRAKE LIGHTS WERE NOT WORKING UNTIL I WAS PULLED OVER BY THE POLICE WHILE DRIVING THROUGH THE CITY. I HAVE ATTACHED A COPY OF THE RECALL NOTICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233201July 18, 2019
STRUCTURE:BODY
5XYKT3A15BG[XXX], DRIVER SIDE PASSENGER DOOR WANT OPEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232652July 17, 2019
ELECTRONIC STABILITY CONTROL (ESC)
.MY AND DOWN HILL LIGHT AND TRACTION LIGHT ALL ON HAVE READ SEVERAL COMPLAINTS ALL IT OF PEOPLE HAVING SAME PROBLEM.....HAD AUTO SHOP HOOK UP NO CODES SHOW ING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232735July 17, 2019
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
SRS/AIRBAG LIGHTS RANDOMLY CAME ON AMD SHUT OFF ALSO DOOR STOPPED OPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232744July 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR'S FAIL TO OPEN- MODULAR THAT CONTROLS OPENING AND CLOSING DOORS HAS FAILED ENTRY DOORS CANNOT OPEN OR CLOSED DOORS I HAVE ONE DOOR TO GET INTO THE CAR AND OUT THIS IS A BIG SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232785July 17, 2019
AIR BAGS, STEERING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT ALSO STATED THAT THE HEADLIGHTS OPERATED INTERMITTENTLY AND THE STEERING WHEEL PULLED TO THE RIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN APPOINTMENT WAS SCHEDULED WITH LEE JOHNSON KIA (425-827-0521, LOCATED AT 11845 NE 85TH ST, KIRKLAND, WA 98033). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229624July 5, 2019
STEERING, SUSPENSION, WHEELS
FIRST ISSUE BEGAN WHEN CAR STARTED PULLING TO RIGHT WHEN GOING AROUND CORNERS ON HIGHWAY. TOOK TO SHOP; PAID FOR NEW BRAKES INCLUDING PADS, ROTORS, FRONT CALIPERS PLUS FRONT DRIVER SIDE BALL JOINT REPLACED. BALL JOINT RUSTED OUT SO BAD IT CRUMBLED TO PIECES WHEN TIRE WAS TAKEN OFF. NOT OUT OF SHOP FOR EVEN A FULL DAY WHEN THE CAR STARTED PULLING AGAIN. THIS TIME IT WAS A HARD PULL TO THE RIGHT WHILE GOING STRAIGHT ON HIGHWAY AND IN TOWN. THIS TIME THE PULL WAS SO STRONG THE CAR WENT OFF ROAD. THIS TIME IT FELT LIKE STEERING WENT OUT COMPLETELY. SO BACK TO SHOP TO FIND OUT THAT THE FRONT PASSENGER SIDE BALL JOINT WAS ALSO SHOT AND NEEDED REPLACED. CAR BEEN OUT OF SHOP BARELY 2 WKS; NOW FRONT END IS MAKING A HARD CLUNKY NOISE WHEN TURNING AND GOING OVER JUST THE SLIGHTEST BUMPS. THE CAR FEELS LIKE YOU ARE DRIVING OVER BOULDERS AND SOUNDS LIKE THE WHOLE FRONT END IS ABOUT TO FALL APART. SO BACK TO THE SHOP FOR THIRD TIME IN LESS THAN ONE MONTH. READ MULTIPLE COMPLAINTS ONLINE REGARDING THESE SAME ISSUES? IM PRETTY SURE I'LL BE PAYING FOR STRUTS, SHOCKS AND/OR COMPLETE REPAIR OF FRONT END SUSPENSION AFTER ALREADY PUTTING $800 IN TO IT. HOW HAS THIS CAR NOT BEEN RECALLED FOR SUCH ISSUES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229272July 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, THE VEHICLE DECELERATED. THE DRIVER WAS FLAGGED DOWN BY ANOTHER MOTORIST WHO ALERTED HER THAT FLAMES AND SMOKE WERE VISIBLE UNDER THE VEHICLE NEAR THE TAILPIPE. THE CONTACT IMMINENTLY PULLED OVER TO THE SHOULDER AND EXITED THE VEHICLE. WITHIN SECONDS, THE POLICE AND FIRE DEPARTMENTS ARRIVED AT THE SCENE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE DAMAGE TO THE VEHICLE WAS UNKNOWN. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY AAA CAR INSURANCE BACK TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11228474June 30, 2019
POWER TRAIN
WHILE AT HIGHWAY SPEED OF ABOUT 50 MPH, THE VEHICLE WILL SHIFT HARD. THE FEELING YOU GET IS THAT YOU HAVE DRIVEN OVER A CURB. HAVE BROUGHT TO DEALERSHIP. THEY CHECKED TRANSMISSION FLUID AND REPROGRAMMED TRANSMISSION. THEY WERE UNABLE TO DETERMINE AN ISSUE. THE PROBLEM PERSISTS AND IS INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228478June 30, 2019
UNKNOWN OR OTHER
TAKATA RECALL BOTH OF MY REAR PASSENGER DOOR HANDLES HAVE COMPLETELY COME OF NOT ALLOWING ME TO OPEN MY DOORS FROM THE OUTSIDE. THE VEHICLE WAS STATIONARY WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228366June 29, 2019
ENGINE
TWICE, WHILE DRIVING SLOWLY AND PREPARING TO STOP THE ENGINE REVS FAST IN ATTEMPT TO RACE ON FORWARD ALTHO I AM SLOWING DOWN AND PREPARING TO PARK VEHICLE. I AM FORCED TO REACT BY RUSHING & PUTTING MY FOOT ON THE BRAKE TO STOP THE RACING OF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223092June 28, 2019
EXTERIOR LIGHTING
I HAVE HAD THE FRONT PASSENGER HIGH AND LOW BEAM REPLACED TWICE AND IT IS OUT AGAIN. THIS IS THE SECOND TIME THIS YEAR WITHIN 6 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222810June 26, 2019
UNKNOWN OR OTHER
DOOR HANDLES. FIRST THE DRIVER'S SIDE FRONT DOOR WAS UNABLE TO BE OPENED FROM THE OUTSIDE AND REQUIRED REPLACEMENT. THE NEXT HANDLE TO BREAK, SAME ISSUE, WAS THE REAR DRIVER'S SIDE ONE. NOW, THE FRONT PASSENGER SIDE DOOR HAS THE SAME ISSUE, WHERE THE DOOR HANDLE WILL NOT ALLOW THE DOOR TO OPEN FROM THE OUTSIDE. THIS IS A SAFETY ISSUE, ESPECIALLY IN THE CASE OF AN ACCIDENT OR HEALTH EMERGENCY, AND AN EXPENSIVE REPAIR. THE MOST RECENT HANDLE BROKE ON JUNE 16, 2019. THE FIRST HANDLE, THE DRIVER'S SIDE DOOR, BROKE IN AUGUST OF 2017. THE SECOND DOOR HANDLE BROKE LATER THAT YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222387June 25, 2019
EXTERIOR LIGHTING
HEAD LIGHT BURN OUT EVERY FEW MONTHS PASSENGER SIDE. REPALCED HEAD LAMP DOZEN TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222411June 25, 2019
STRUCTURE:BODY, ENGINE, EXTERIOR LIGHTING
ENGINE LIGHT IS ON, KEEPS STALLING OUT AT A STOP OR WHEN TURNING, SMELLS LIKE SOMETHING BURNING, NOW MAKING A ROUGH GRINDING NOISE FROM MOTOR. KEEPS GOING THROUGH OIL, PUTTING TWO QUARTS OF OIL IN EVERY OTHER DAY. PASSENGER SIDE DOOR IN BACK WONT OPEN FROM THE OUTSIDE. THE PASSENGER SIDE HEADLIGHT KEEPS BLOWING OUT, THE TIRES ON THE FRONT END KEEP GOING BOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222522June 25, 2019
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DRIVING DOWN THE HIGHWAY AND MY HOOD FLEW UP CAUSING HEAVY HOOD DAMAGE AND THE TOP OF THE SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221703June 21, 2019
SERVICE BRAKES
A FEW MONTHS AGO MY REAR BRAKES SUDDENLY STARTED MAKING NOISE. I MAINTAIN MY VEHICLES VERY WELL SO I WAS SURPRISED IT HAPPENED SO SUDDENLY. WHEN I TOOK IT IN THEY TOLD ME THE CALIPERS HAD SLIPPED AND MY BRAKES AND ROTORS NEEDED REPLACING. I NOTICED A LEAK IN MY GARAGE AS WELL. NEVER RECEIVED A RECALL OR WARNING NOTICE FROM KIA. WHEN I ENTERED MY VIN MY VEHICLE DOESN'T FALL UNDER THE RECALL EVEN THOUGH THAT'S EXACTLY WHAT HAPPENED TO MY VEHICLE. I DIDN'T EVEN REALIZE THIS UNTIL I WAS LOOKING FOR A RECALL 9N A DIFFERENT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221427June 20, 2019
ENGINE
"TAKATA RECALL" THE ENGINE MAKES A LOUD WHINNING SOUND CONSTANTLY, START UP, DRIVING, AND WHILE SITTING STILL. AT TIMES WHILE DRIVING IT WILL FEEL LIKE THE CAR SKIPS (LIKE THE ENGINE WILL SHUT OFF, IT ALSO WILL NOT SHIFT THROUGH GEARS, SOMETIMES IT WILL SIT AT THE RPM OF 3 AND DOESN'T WANT TO SHIFT OUT OF GEARS. THIS IS WHILE USING BOTH THE AUTOMATIC AND MANUAL DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221436June 20, 2019
UNKNOWN OR OTHER
TOWED A BOAT IN JULY OF 2018, STOPPED AT A STORE AND THE CAR WOULD NOT ALLOW ME TO PUT CAR IN PARK, HAD TO LOOK AT OWNER MANUAL TO FIND OUT HAD TO PUSH A LITTLE BUTTON BY THE PARKING GEAR FOR IT TO SHIFT INTO PARK OR DRIVE. AFTER WE UNHOOKED BOAT WENT BACK TO WORKING NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221431June 20, 2019
ELECTRICAL SYSTEM
THE VOLUME CONTROL ON STEERING WHEEL, AND OTHER ELECTRONICS WILL RANDOMLY MALFUNCTION. HAD WHERE I WOULD HAVE CRUSIE CONTROL ON AND TURN THE TURN SIGNAL ON AND IT WOULD SHUT OFF THE CRUISE CONTROL (ONLY THE LEFT TURN SIGNAL WOULD CAUSE THIS). THE VOLUME ON STEERING WHEEL, YOU WOULD GO TO TURN IT UP AND IT WOULD TURN IT DOWN INSTEAD, LIGHTS ON DASH SUCH AS THE STEEP DECLINE LIGHT, BRAKE LIGHT WILL RANDOMLY TURN ON AND IT IS NOT EVEN BEING USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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