Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#11297791January 7, 2020
EXTERIOR LIGHTING
THE LOW BEAM LIGHTING "H11" PIGTAIL IS A MELTED CONNECTOR AND THE LOW BEAM LIGHTING IS GOING OUT CONSTANTLY. WE HAVE REPLACED THE LIGHTS AND THE PIGTAIL TWICE THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297313January 6, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT LOW BEAM LIGHT NOT WORKING. REPLACED BULB AND WITHIN A FEW WEEKS, IT WOULD WORK INTERMITTENTLY. I COULD WIGGLE THE CONNECTION AND LIGHT WOULD COME BACK ON. THEN THAT NO LONGER WORKED. I TOOK THE BULB OUT OF THE CONNECTION TO REPLACE AND NOTICED THE CONNECTION WAS MELTED WHERE THE BULB CONNECTS TO THE WIRE HARNESS. I REMOVED BULB UNTIL CONNECTION CAN BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296825January 3, 2020
STRUCTURE:BODY
CLEAR COAT PEELING ALL OVER ROOF AND SIDES OF RIGHT SIDE PASSENGER DOORS AND SOME ON FENDER AND ON HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291947December 30, 2019
UNKNOWN OR OTHER
I CAN NOT OPEN BOTH DRIVER DOOR AND REAR RIGHT PASSENGER DOOR FROM OUTSIDE IT SEEMS THE LATCHES FOR THESE DOORS ARE BROKEN I HAVE ALWAYS TO JUMP TO THE PASSENGER SIDE TO OPEN THESE DOORS.I THINK THERE MUST BE A RECALL TO BE REPORTED TO KIA MANUFACTURERS TO FIX THIS DEFECTIVE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291733December 28, 2019
AIR BAGS
THE AIRBAG LIGHT CAME ON WHEN THE VEHICLE WAS IN MOTION. WHEN ABLE TO SAFELY PULL OVER TO THE A PARKING LOT THE VEHICLE WAS SHUT OFF AND TURNED BACK ON. THE LIGHT STAYED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291761December 28, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
NUMEROUS TIMES OVER THE PAST COUPLE OF MONTHS, BOTH THE ESC AND DBC INDICATOR LIGHTS WILL COME ON AND STAY ON AS I'M ATTEMPTING TO PARK THE VEHICLE. THIS HAS PREVENTED ME FROM SHIFTING THE CAR INTO 'PARK' AFTER PULLING INTO A PARKING SPACE AS I CAN'T GET IT TO SHIFT BEYOND 'NEUTRAL.' WHEN THIS HAPPENS, I'VE HAD TO SHUT THE CAR OFF, AND START IT AGAIN. IF THE INDICATOR LIGHTS GO OFF AFTER RESTARTING, I CAN THEN SHIFT THE CAR INTO PARK. I BROUGHT THE CAR INTO MY LOCAL KIA DEALER THIS MORNING BUT THEY WERE UNABLE TO REPLICATE THE ISSUE, AND SINCE THEY DIDN'T HAVE A TECHNICIAN ON DUTY TO LOOK AT IT, I NOW HAVE TO RETURN ON MONDAY IN THE HOPE THAT THEY CAN FIGURE OUT AND FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289228December 16, 2019
UNKNOWN OR OTHER
THE VEHICLE JERKS AROUND 40 MILES PER HOUR. NO CODES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289017December 14, 2019
AIR BAGS, VEHICLE SPEED CONTROL, STEERING
ALL STEERING WHEEL FUNCTION HAVE STOP WORKING INCLUDING HORN. RADIO, CRUISE AND BLUE TOOTH CONTROLS. DURING A TRIP ON THE HIGH WAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289047December 14, 2019
ENGINE
MY DAUGHTER IS 21 YEARS OLDS AND SHE PURCHASED 2011 KIA SORENTO FROM PETE'S KAR SMART KIA IN AMARILLO. SHE GOES TO COLLEGE IN LINCOLN NEBRASKA AND HER CAR IS NOT HOLDING OIL. SHE HAS ON 2 OCCASIONS IN A SHORT PERIOD OF TIME HAD HER OIL LIGHT COME ON AND WHEN SHE CHECKED THE OIL IT WAS BONE DRY. THIS IS BETWEEN OIL CHANGES. WE CAN GET NO RESOLUTION FROM KIA AS SHE HAS TAKEN IT TO KIA IN AMARILLO AND IN LINCOLN. I HAVE GOOGLED THIS ISSUE FOR THIS PARTICULAR YEAR AND THEIR HAVE BEEN SEVERAL COMMENTS FROM OTHERS SHARING THE SAME ISSUE WITH 2011 KIA NOT HOLDING OIL. I AM CONCERNED FOR MY DAUGHTER'S SAFETY. IF SHE BREAKS DOWN ON SHE SIDE OF THE ROAD DUE THIS ISSUE AS SHE HAS TO DRIVE 10 HOURS TO COME HOME. PLEASE CONSIDER INVESTIGATING AND REVIEWING THIS ISSUE. THANKS FOR YOUR ASSISTANCE WITH THIS MATTER. SHE GOT THE CAR TOWARDS THE END OF APRIL/ FIRST OF MAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288573December 12, 2019
UNKNOWN OR OTHER
MY CAR STALLS WHILE DRIVING ON THE HIGHWAY OR STREET. THE ENGINE LIGHT OR DASHBOARD LIGHTS WILL COME ON AND MY CAR WILL NOT ACCELERATE ALTHOUGH IT IS ON. AFTER CONTINOUSLY TRYING TO ACCELERATE THE CAR CUTS OFF. I PUT THE CAR IN PARK AND TURN OFF AND IT STARTS AGAIN. THIS IS UNSAFE BECAUSE I CAN BE HIT BY ANOTHER WHEN MY CAR SUDDENLY DECIDES TO NOT ACCELERATE. THE COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287972December 9, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR COULD NOT BE OPENED FROM OUTSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO ASSIST. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287379December 5, 2019
AIR BAGS
MY AIRBAG LIGHT CAME ON AND NEVER WENT OUT. IT IS MY UNDERSTANDING THAT WHILE THIS LIGHT IS LIT, MY AIRBAGS WILL NOT DEPLOY. I SEE THAT THIS IS A COMMON PROBLEM WITH KIA VEHICLES. PLEASE ISSUE A RECALL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286765December 3, 2019
AIR BAGS
MY AIR BAG LIGHT IS ON WITH CODE B1764. AIR BAG LIGHT IS ON ALL THE TIME. THIS MEANS THAT I HAVE NO AIR BAG DEPLOYMENT IN CASE OF AN ACCIDENT LEAVING MY FAMILY IN DANGER OF INJURY OR DEATH IN CASE OF AN ACCIDENT. THIS IS A SAFETY ISSUE THAT HAS A CONSIDERABLE AMOUNT OF COMPLAINTS AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282689November 27, 2019
AIR BAGS
OCS MAY DEFECTED. HAD IT SCANNED AND CODE B1764
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282310November 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD POPPING NOISE OCCURRED AND THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO SUNTRUP KIA(6263 S. LINDBERGH BLVD, ST. LOUIS, MO) WHO INDICATED THAT THE ENGINE SEIZED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282343November 25, 2019
UNKNOWN OR OTHER
THE REAR PASSENGER DOOR HANDLE WILL NOT OPEN THE FROM THE OUTSIDE OR INSIDE THE VEHICLE. CAR IS STATIONARY. CAUSE IS UNKNOWN, JUST COULD NOT OPEN ONE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280860November 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NAPLETONS MID RIVERS KIA (4555 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376) WHERE IT WAS DETERMINED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280364November 15, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE HAS CONSISTENTLY NEEDED HEADLIGHTS REPLACED EVERY 3 MONTHS. VEHICLE LIGHTS WILL COME ON AND OR OFF WHILE DRIVING IN THE DARK. THIS IS A DEADLY SAFETY HAZARD AND SHOULD BE REMEDIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280366November 15, 2019
EXTERIOR LIGHTING
HEADLIGHTS COME ON AND OFF RANDOMLY. THIS IS A SERIOUS SAFETY HAZARD THAT CAN CAUSE DEATHS OR INJURIES. I'M VERY AFRAID AND EXTREMELY NERVOUS WHEN THIS HAPPENS ESPECIALLY WHEN I HAVE MY CHILDREN IN THE CAR. I'VE HAD TO REPLACE THE LIGHTS ABOUT EVERY OTHER MONTH WHICH IS RIDICULOUSLY EXPENSIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280210November 14, 2019
POWER TRAIN, STEERING, UNKNOWN OR OTHER
EN ESTE AO A PARTIR DE JULIO MI CARRO KIA SORENTO 2011 A PRESENTADO PROBLEMA EN LA DIRECION, POWER TREN, DE ACUERDO A LO QUE INDICA QUE TIENE UN DESPERFECTO DE FABRICA, EN DOS OCACIONES HE TENIDO PROBLEMA MUY FUERTE, SE BLOQUEO EL CARRO MANEJANDO Y LO FRENOS NO FUNCIONARON Y EL CARRO SIGUIO RODANDO Y PUDE HABER TENIDO UN ACCIDENTE... LA OTRA EN LA CARRETERA EL CARRO COMIENZA A SONAR LAS RUEDAS Y CUANDO SE FRENA TAMBALEA... LO LLEVE PARA LA INSPECCION Y PASO CORRECTAMENTE PERO ME ENTREGARON UNA HOJA QUE EL CARRO TIENE DESPERFECTO DE FABRICA ,,, LO LLEVE A LA KIA PARA LA REVISION DE LAS PARTES,,,LA CUAL REALIZARON EL PEDIDO DE LAS MISMAS... PERO YO COMO USUARIO NO ME SIENTO CONFORME YA QUE ESE CAMBIO NO ME DA SEGURIDA POR QUE CORRE PELIGRO MI VIDAD Y LA DE LA FAMILIA,,, NO NECESITO UN CARRO REPARADO LO QUE NECESITO UN CARRO QUE ME DE SEGURIDA PARA TODA LA FAMILIA,,, UNA VEZ QUE CAMBIEN LAS PARTE Y SE ME FALLA EN LA CARRETERA QUIEN RESPONDE POR MI VIDA Y LA DE LA FAMILIA Y LA DE OTRAS PERSONAS, NECESITO QUE POR FAVOR ME AYUDEN CON UNA INVESTIGACION, YA QUE TAMBIEN TIENE OTROS DESPERFECTO.. LO LLEVE ALINEAR Y ME DICE QUE LE FALTA UN PIEZA EN LAS RUEDAS QUE NO VIENE DE FABRICA Y ES UN DESPERFECTO,,, YA A MI EL CARRO NO ME DA CONFIANZA AL MANEJAR Y NO ES CONFIABLE... ESPERO QUE DURANTE LOS DOS AOS QUE FALTA DE GARANTIA YA QUE DAN 10 AOS NO ME PASE NADA A MI Y A MI FAMILIA.. YA QUE ESE PROBLEMA QUE TIENE Y NO SE REALIZA BIEN PUEDE PASAR UN GRAN ACCIDENTE...EL PUNTO ES QUE NECESITO UN CARRO QUE ME DE CONFIANZA YA QUE EN ESTE MANEJO CON TEMOR . ADJUNTO FOTOS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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