Kia Sorento Complaints (2013)

983 consumer complaints on file.

#11365338October 20, 2020
EXTERIOR LIGHTING
I HAVE HAD MULTIPLE OCCASIONS WHERE MY PASSENGER SIDE HEADLAMP WILL SUDDENLY STOP WORKING. I HAVE REPLACED THE BULB, OFTEN THE BULB IS NOT WORKING. I HAVE BROUGHT IT IN FOR SERVICE AND HAD SOCKETS REPLACED AND HAVE HAD THEM CHECK ALL OF THE WIRING AND GROUNDS. I JUST PAID TO HAVE THIS FIXED ON FRIDAY AND IT IS NOT WORKING AGAIN THREE DAYS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365395October 20, 2020
EXTERIOR LIGHTING
MY KIA SORENTO 2013 HEADLIGHTS KEEP SIMULTANEOUSLY GOING OUT. I KEEP HAVING TO REPLACE THE BULBS AND THE PLASTIC IS ALWAYS MELTED. PER MY RESEARCH, THERE IS NO RECALL OR NO REAL WAY TO FIX IT. I WAS TOLD I NEED TO REPLACE THE ASSEMBLY, WHICH ISN'T THE PROBLEM BECAUSE IT IS THE WIRING AND I'VE EVEN READ THAT PEOPLE KEEP HAVING TO REPLACE THE ASSEMBLY. I CANNOT AFFORD THAT AND I'M UNHAPPY ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365212October 19, 2020
STEERING, UNKNOWN OR OTHER
VEHICLE WAS STATIONARY AFTER PULLING INTO MY GARAGE, TURNED VEHICLE OFF - KEY WOULD NOT COME OUT OF IGNITION, RESTARTED CAR, BACKED UP, PULLED STRAIGHT FORWARD, MADE SURE WHEEL WAS STRAIGHT, PLACED IN PARK, TURNED OFF IGNITION, KEY WOULD NOT COME OUT OF IGNITION. RESTARTED CAR, BACKED UP, PULLED FORWARD AGAIN AND PARKED, FINALLY ABLE TO REMOVE KEY FROM IGNITION. THANKFULLY I WAS HOME AND WAS ABLE TO REMOVE KEY. THIS HAS HAPPED MANY TIMES ON THIS VEHICLE, SOME OF WHICH I HAVE REPORTED ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364491October 15, 2020
ENGINE, EXTERIOR LIGHTING
MY 2013 KIA SORENTO IS HAVING ELECTRICAL PROBLEMS AND I ONLY HAD MY CAR FOR A YEAR MY ENGINE IS STARTING TO GO CAR SHAKING AND STALING N CUTTING OFF ON ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364404October 14, 2020
FUEL/PROPULSION SYSTEM
ENGINE LIGHT, OVERHEATING, AND BATTERY ILLUMINATES ON THE ON IGNITION. AFTER TURNING ON THE ENGINE, ENGINE LIGHT ILLUMINATES AND THE OTHERS ARE NOT ILLUMINATING. VEHICLE WAS RUNNING BUT TENDS TO SHUT DOWN ON THE MIDDLE OF THE FREEWAY BUT I MANAGED TO STEP ON THE GAS PEDAL TO KEEP IT RUNNING BUT GIVES A LATE SHIFT. THEY ARE TIMES IT SHUT DOWN AND THE ENGINE LIGHT, OVERHEATING, AND BATTERY ILLUMINATES AGAIN. BRAND NEW BATTERY AND IT'S A WEEK OLD. I SAW SOME RECALLS ONLINE AND IT BEST DESCRIBES THE VEHICLE PROBLEM. CALLED THE DEALER SERVICE AREA AND SAID THEY ARE NO RECALL FOR VEHICLE VIN. PLEASE HAVE THIS PROBLEM RESOLVE. VEHICLE WAS BOUGHT ON 10/01/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364012October 12, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I'VE BEEN HAVING THE SAME PROBLEM WITH MY CAR SINCE A FEW MONTHS AFTER I BOUGHT IT IN 2019. MY HEADLIGHTS WILL JUST STOP WORKING WHEN I'M DRIVING. EVERYTHING WILL BE FINE AND THEN ALL OF A SUDDEN I CAN'T SEE ANYTHING IN FRONT OF ME. THE CONNECTORS THAT GO TO THE HEADLIGHTS KEEP MELTING AND I HAVE HAD TO REPLACE THEM NUMEROUS TIMES. SOMETIMES THE CONNECTORS WILL LAST A LITTLE OVER A MONTH AND SOMETIMES THEY WILL BE MELTED WITHIN DAYS. IF BOTH OF MY HEADLIGHTS ARE WORKING SOMETIMES MY BRAKE LIGHTS WILL GO OUT. I HAVE BEEN PULLED OVER AND BEEN GIVEN WARNINGS FOR BOTH, HEADLIGHTS AND BRAKE LIGHTS BEING OUT. I SEARCHED THE INTERNET AND FOUND THAT A LOT OF KIA OWNERS HAVE COMPLAINED ABOUT THE SAME ISSUES. NOW I'M HAVING AN ISSUE OF MY CAR RADIO, BACK UP CAMERA SCREEN AND LIGHTER PLUG AND USB PLUG NOT WORKING. THERE IS DEFINITELY AN ELECTRICAL ISSUE GOING ON WITH THESE CARS AND THE MANUFACTURER SHOULD BE TRYING TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362753October 5, 2020
ENGINE
I WAS DRIVING ON THE HIGHWAY I95 SOUTH IN SOUTH CAROLINA ALMOST TO THE GEORGIA BORDER DOING 70 MPH IN THE MIDDLE LANE WHEN MY ENGINE SHUT DOWN WITHOUT A WARNING WHILE PASSING ANOTHER VEHICLE ON THE RIGHT. I HAD NO WARNING FROM MY INSTRUMENT PANEL AND THERE WAS NO INDICATION OF LACK OF POWER ON ACCELERATING PRIOR TO THE ENGINE SHUTTING DOWN. I WAS BARELY WAS ABLE TO GET MY CAR TO THE SIDE OF THE HIGHWAY WITHOUT GETTING INTO AN ACCIDENT. THE ENGINE WOULD NOT TURN OVER AT ALL AND I HAD TOWED MY CAR TO THE NEAREST REPAIR SHOP AND I FOUND OUT THAT THE ENGINE SEIZED UP. THE ENGINE OIL WAS REPLACED THREE WEEKS AGO AND THE CAR WAS DRIVING GREAT WITHOUT A PROBLEM UNTIL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360622September 23, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE INTERIOR DOME LIGHT AND VANITY LIGHTS DO NOT WORK AT ALL. IT IS NOT A FUSE AND NOT A BULB. THE HEADLIGHTS ALSO TURN OFF WITHOUT WARNING. I HAVE REPLACED THE BULBS TOO MANY TIMES TO SPEAK OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360083September 20, 2020
STRUCTURE:BODY, ENGINE
MY ENGINE IS BURNING A LARGE AMOUNT OF OIL. I TAKE IT IN TO DO REGULAR CHANGES. I HAVE A 2013 KIA SORENTO. IT HAS 136000 MILES JUST RECENTLY THE OIL LIGHT STARTED COMING ON, CHECKED THE DIP STICK AND IT REGISTERS NONE. ITS BEEN TAKEN FOR REGULAR OIL CHANGES BUT BURNS UP THE OIL BEFORE ITS TIME FOR A CHSNGE. I DON'T UNDERSTAND. ALSO IVE SEEN NUMEROUS WHITE SORENTOS ON THE ROAD AND MOST OF THEM HAVE THE SAME PAINT PROBLEM ON THE ROOF RIGHT ABOVE WINDSHIELD. ITS PEELING OFF AND GETTING WORSE. ALSO CRACKING AROUND KIA SYMBOL ON REAR HATCH. IT STARTED WITH RUST SPOTS THEN, CRACKING THEN PAINT PEELING. THE ENGINE PROBLEM SEEMS TO BE A WIDE SPREAD PROBLEMS WITH KIA OWNERS AND THE PAINT OBVIOUSLY IS A DEFECT FROM THE FACTORY. LOVE MY SORENTO BUT NEED THESE ISSUES FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359885September 18, 2020
STRUCTURE:BODY
THE PAINT CHIPPED OFF THE ROOF OF MY PEARL WHITE 2013 KIA SORENTO AND NOW IT IS DELAMINATING FROM THE PRIMER. THIS IS CAUSING RUST. WHEN I DRIVE THE PAINT IS COMING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354949September 14, 2020
EXTERIOR LIGHTING
LEFT HEADLIGHT/TURN ASSEMBLY STOPPED WORKING WHILE DRIVING ON HIGHWAY. SAME ASSEMBLY HAS BEEN REPLACED BY DEALER ON TWO OCCASIONS. REPLACEMENT LIGHT BULBS HAVE NOT RESOLVED THE ISSUE, POINTING TO ISSUE WITH ENTIRE ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354549September 12, 2020
ENGINE
THE CAR JUST DIED!!! EVERYTHING ELSE WAS FINE. ENGINE LOCKED UP. SITTING STILL AT A STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354637September 12, 2020
ENGINE
THE ENGINE SEIZED WHILE I WAS DRIVING. THERE WAS NO WARNING. THERE WERE NO CHECK ENGINE LIGHT WARNING. THERE WASN'T AN OIL LAMP INDICATING LOW OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353162September 4, 2020
ENGINE
WHILE DRIVING MY 2013 KIA SORENTO SX, THE OIL SWITCH FAILED AND LEAKED OUT ALL THE OIL IN ONE DAY (LESS THAN 15 MILES) CAUSING ENGINE ISSUES. THE ISSUE HAPPENED WHILE IN MOTION AND THE OIL LIGHT FLICKERED ON AND OFF. THIS SEEMS TO BE A KNOWN ISSUE WITH THESE ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352808September 2, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
B1764 OCS MAT DEFECT. IT'S BEEN REPORTED TO US BY CENTURY KIA (TAMPA, FL) THAT THEY CANNOT FIX MY AIR BAG SENSOR FORCING US TO PAY A TOTAL $2,400.00. WE DON'T FEEL WE SHOULD BE HELD LIABLE FOR A PART THAT REQUIRES ZERO MAINTENANCE. I'D LIKE FOR KIA TO RESOLVE THIS OR FURTHER ACTION WILL BE TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352237August 31, 2020
UNKNOWN OR OTHER
DOOR HANDLES FROM THE INSIDE STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352139August 30, 2020
ENGINE
CHECK ENGINE LIGHT CAME ON WITHOUT WARNING AND TWO MINUTES LATER MY ENGINE SEIZED IN THE MIDDLE OF A 4 LANE HIGHWAY AROUND A BLIND TURN. I FEARED FOR MY LIFE AS I COULDN'T MOVE MY VEHICLE AND CARS TRUCKS WERE ZOOMING BY AT 80 MPH. I HAD TO GET MY CAR PUSHED OFF THE ROAD TO SAFETY, LATER TOWED TO A LOCAL SHOP. WAS TOLD THE ENGINE WAS COMPLETELY SHOT. THIS IS COMMON WITH KIA ENGINES AS MY RESEARCH HAS SHOWN. MY MAKE AND MODEL HAVE HAD RECALLS BUT NOT MY VIN#. SEEMS HOWEVER I HAVE THE SAME PROBLEM. WHY WAS MY ENGINE NOT RECALLED? I'M LUCKY I WASN'T SERIOUSLY HARMED BUT NOW I'M LEFT WITHOUT A CAR AND FEAR LOOSING MY JOB BC I DON'T HAVE A WAY TO COMMUTE 35 MINUTES TO WORK NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351785August 28, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THIS AS HAPPENED 3 TIMES..WHILE DRIVING CAR IT WILL MYSTERIOUSLY STAUL..LAST TIME ON INTERSTATE THEN AFTER HOURS OF SITTING IT WILL START WITH NO CODES AND BE FINE TIL NEXT TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351850August 28, 2020
ENGINE, POWER TRAIN
2013 KIA SORENTO, 2.4L. I HAVE REPLACED THE ALTERNATOR, ACCELERATOR POSITION SENSOR, AND THE CRANK SHAFT POSITION SENSOR. SYMPTOMS OF THE PROBLEM ARE THIS, AFTER DRIVING TO ACHIEVE FULL OPERATING TEMP, LET THE CAR IDLE FOR 15 MINUTES, PULL OUT AND GET ON HIGHWAY, SLOW ACCELERATION, AND AT 2000 RPMS, THE CAR VIOLENTLY JERKS ABOUT 3 TIMES, TACH GOES TO 1000 RPM, ACCELERATOR IS NON RESPONSIVE BUT ENGINE DOES NOT DIE, AFTER ABOUT 4-5 SECONDS, THE ENGINE BEGINS TO RESPOND NORMALLY, NO CODES ARE CAPTURED, NO INDICATION TO WHAT THE ISSUE IS. I DID BRING MY CAR IN NOT LONG AGO AND THEY RE-FLASHED THE COMPUTER THAT CONTROLS THE TRANSMISSION, AND THIS NEW SOFTWARE MAY BE AT FAULT. IT IS NON REPRODUCIBLE TO DEMO TO THE KIA MECHANIC. BUT CAN HAPPEN AS SAID ABOVE BUT NOT RELIABLY. I PLAN TO GET A FULL ELECTRICAL DIAGNOSTIC OF THE MAIN COMPUTER, THE BODY CONTROLLER, AND TRANSMISSION CONTROLLERS TO SEE WHERE THE FAULT IS. I QUESTION THE HEALTH OF THE MAIN COMPUTER AS NO CODES ARE RECORDED.....SAMPLING RATE SEEMS TO BE IN QUESTION. THIS CAN HAPPEN AT 60 MPH OR 30 MPH, AT LOWER SPEEDS SEEMS LIKE THE ENGINE WILL TOTALLY QUITE ABOUT 30 PERCENT OF THE TIME, OTHER TIMES THE ENGINE CONTINUES TO RUN BUT IN "LIMP MODE" AND NON RESPONSIVE. I SEE THIS AS A SEVERE SAFETY ISSUE, YOU NEVER KNOW IF IT WILL DIE. IT ALSO SEEMS LIKE THE TRANSMISSION IS COMMANDED TO A LOWER GEAR AT HIGH SPEED AND AFTER THE JERKS, THE ENGINE WILL SHUT DOWN SO DAMAGE WILL NOT OCCUR TO TRANSMISSION OR ENGINE. IF ENGINE DOES NOT SHUT DOWN FULLY, IT SEEMS LIKE IT TAKES ABOUT 5 SECONDS FOR THE COMPUTER(S) TO RESET AND RESUME "NORMAL" OPERATIONS. ALWAYS HAPPENS WHEN IN MOTION, NEVER STATIONARY ON CITY STREET OR HIGHWAY AT 60 +MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351303August 26, 2020
STEERING
PARKED VEHICLE IN GARAGE (FLAT SURFACE), PUT IN PARK, TURNED OFF VEHICLE; THE IGNITION KEY WOULD NOT TURN BACK TO THE LOCK POSITION, TURNED BACK ON, STRAIGHTED STEERING WHEEL, TOOK OUT OF PARK, PUT BACK IN PARK, TURNED VEHICLE OFF, PULLED BACK ON STEERING WHEEL, PUSHED IN BRAKE AND KEY WOULDN'T COME OUT. ATTEMPTED THIS A 3RD TIME BUT BACKED UP & THEN FORWARD AND FINALLY ABLE TO REMOVE KEY. HAS HAPPENED MANY OTHER TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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