Kia Sorento Complaints (2005)

307 consumer complaints on file.

#11098673May 29, 2018
ENGINE
WHILE DRIVING DOWN THE INTERSTATE THE CAR'S ENGINE CAUGHT FIRE. MELTED EVERYTHING IN ENGINE. WHEN TOLD I NEEDED A NEW ENGINE, I SOLD THE CAR TO A JUNK YARD FOR PARTS. NOW, I HEAR THIS RECALL. SO PISSED@
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11092148May 6, 2018
ELECTRICAL SYSTEM
I DROVE MY KIA AND PARKED IN A GROCERY PARKING LOT. I CAME BACK OUTSIDE TO FIND MY CAR'S ENGINE COMPARTMENT WAS TOTALLY ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ACTIVELY PUTTING OUT THE FLAMES AS I APPROACHED. NO WARNING THIS WOULD OCCUR. KIA HAS REFUSED TO RETURN MY CALLS OR EMAILS. VERY RELIABLE VEHICLES (I BOUGHT 2 BRAND NEW IN 2005). VERY DANGEROUS, AND APPARENTLY NOT AN UNHEARD OF EVENT WITH CERTAIN KIAS. SEVERAL REPORTS ONLINE AND IN PERSON. COULD HAVE BEEN DISASTROUS HAD I BEEN DRIVING, OR PARKED CLOSER TO OTHER VEHICLES (OR ANY STRUCTURE).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11075473February 28, 2018
ELECTRICAL SYSTEM
TRUCK HAS A MANUFACTURER DEFECT (AMONG MANY) AS STATED IN SERVICE BULLETINS 2004-2014 THAT CAUSES ALTERNATOR RADIO FREQUENCIES TO INTERFERENCE WITH TRANSMISSION SIGNALING THUS SHUTTING OFF OR INTERRUPTING SHIFT SIGNALING DUE TO INADEQUATE SHIELDING OF TRANSMISSION TO TCM CABLE. THIS CAUSES THE TRUCK TO CUT OUT BETWEEN 3RD AND 4TH GEAR CONSISTENTLY WHEN ASCENDING OR DESCENDING STEEP MOUNTAIN PASSES AT HIGH ALTITUDE. AS THERE WAS NO ADVANCE WARNING OF FAILURE OF SHIFT KIT TO DOWNSHIFT, BRAKES HAD TO BE USED ON ICY ROADS TO SLOW AN UNDERPOWERED/OVERWEIGHTED TRUCK. THIS IS A VERY DANGEROUS ISSUE REQUIRING EXPERT DRIVING SKILLS TO NAVIGATE AND SHOULD HAVE BEEN ADDRESSED, BUT WAS NOT, BY KIA MOTORS AS A REFUND OF PURCHASE PRICE AND RECALL OF TRUCKS. THE FILES REGARDING THIS PROBLEM AND OTHER PROBLEMS WITH THIS VEHICLE ARE SO VAST THEY WOULD CRASH YOUR SYSTEM. I HAVE THEM IF NEEDED AND CAN PROVIDE HARD COPIES AS THE STACK IS ABOUT 3 INCHES DEEP AND SPANS 11 YEARS. I HAVE 2 KEY FACTORS THAT ARE ALSO FACTORS HERE. !. I AM THE DAUGHTER OF A RACE CAR DRIVER AND SKILLED AT NAVIGATING CAR ISSUES. 2. I HAVE BEEN VERY ILL FOR A DECADE AND UNABLE TO WORK SO HAVE BEEN CAUGHT IN THE REFUSAL OF KIA TO ADDRESS THE ISSUES WITH THIS VEHICLE AS I AM UNABLE TO SELL THE CAR. I WOULD FEEL IT UNCONSCIONABLE TO PASS THESE ISSUES ON TO ANOTHER LESS CAPABLE DRIVER. NEEDLESS TO SAY IT HAS BEEN ENORMOUS STRESS TO OWN THIS DEFECTIVE CAR AND STRESS TO TRY TO GET KIA MOTORS TO STEP UP TO THE RESPONSIBILITY OF THEIR WARRANTIES, AND CUSTOMER SATISFACTION GUARANTEES IN SPITE OF THE PROBLEMS BEING APPARENT ALMOST FROM POINT OF SALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062709January 14, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
HAVE EXPERIENCED REPEATED FAILURE OF CAM SENSOR, CAM SHAFT PULLEY BOLT, FAILURE OF ENGINE COOLING SYSTEM, FAILURE OF CLUTCH ASSEMBLY AND TRANSMISSION, FAILURE OF AIR CONDITIONING, FAILURE OF ELECTRICAL SYSTEM FOR EXTERIOR LIGHTS.. ALL ISSUES ARE AS DOCUMENTED BY THE HUNDREDS AND HUNDREDS OF COMPLAINTS BY OTHER OWNERS WHO ARE WAITING FOR AN INVESTIGATION, A RECALL, OR ENOUGH DEATHS AND INJURIES TO RECEIVE ANY ASSISTANCE OF ANY KIND FROM THIS ORGANIZATION OR THE MANUFACTURER. I CAN NOT JUSTIFY SPENDING ONE MORE DOLLAR ( $16,000 IN THE 3 YEARS SINCE PURCHASED FOR $4,000).TO REPAIR THIS VEHICLE AND IT IS ONCE AGAIN INOPERABLE FOR THE SAME ISSUES. . NO CAR DEALER WANTS IT AS A TRADE IN, THE STANDARD OFFER IS $300. I CANNOT SELL IT TO ANYONE AND THEN FACE MYSELF IN MIRROR. PERHAPS A PUBLIC SAKE... $1 PER MINUTE TO ANYONE WHO WANTS TO BASH A KIA (SLEDGEHAMMER PROVIDED). PROCEEDS WILL BE APPLIED TO PURCHASE OF REPLACEMENT VEHICLE, WHICH WILL NOT BE A KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061449January 9, 2018
STRUCTURE:BODY
COMPLETE BRAKE FAILURE WHILE DRIVING ABOUT 50 MPH. REPAIR SHOP INFORMS THAT THE TRAILING ARM SUPPORT BRACKETS AND REAR OF THE FRAME ARE SO BADLY CORRODED THAT THE AXLE WAS DISLODGED FROM THE FRAME. THE MOVEMENT OF THE AXLE SEVERED A BRAKE LINE, WHICH IS SECURED TO THE CROSS MEMBER STRUCTURE. CORROSION WAS FROM THE INSIDE OUT. ON VISUAL INSPECTION THE METAL IN THE CROSS MEMBER AND BRACKETS APPEARED TO BE SOUND, BUT WE WERE ABLE TO PEAL AWAY THE STRUCTURE WITH OUR FINGERS. THIS TYPE OF CORROSION BEGINS YEARS BEFORE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045207November 10, 2017
AIR BAGS, SEATS
SEAT SENSOR ON MY KIA SORENTO FOR THE AIRBAG LIGHT DOES NOT WORK. WHEN A PASSENGER SETS IN THE FRONT PASSENGER SEAT THE AIRBAG OFF LIGHT STAYS ON. YOU PUT THE VEHICLE IN GEAR, YOU DRIVE AND THE LIGHT STAYS ON. CITY OR HIGHWAY TRAVEL, THE LIGHT STAYS ON ALL THE TIME INDICATING THE PASSENGER AIRBAG IF OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024049September 18, 2017
ENGINE
HARMONIC BALANCER IS FALLING OFF . HAVE READ MANY REVIEWS WHERE OTHERS WITH THE SAME VEHICLE AND THEIRS ARE ACTUALLY FALLING OFF. AS WELL AS A LAWSUIT IN FEBRUARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019095August 23, 2017
FUEL/PROPULSION SYSTEM
THE GAS PEDAL ON THIS VEHICLE, WHICH ONLY HAS 22K MILES ON IT, IS HARD TO PRESS DOWN INTERMITTENTLY WHICH COULD CAUSE AN ACCIDENT. YOU DON'T KNOW WHEN YOU PULL OUT IF IT'S GOING TO GO OR NOT AND HAVE TO PRESS HARD ON THE PEDAL. I'M TOLD IT WOULD NEED TO HAVE THE THROTTLE BODY REPLACED WHICH THERE ARE SEVERAL COMPLAINTS ONLINE FOR THE SAME ISSUE AND THE 2016 KIA SORENTO IS UNDER RECALL FOR THIS ISSUE SO WHY ISN'T THE 2005 INCLUDED? ALSO, IT HAS A GAS GAUGE ISSUE, WHICH THERE ARE COMPLAINTS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000408June 21, 2017
AIR BAGS
PASSENGER SEAT SENSOR FAILED, VEHICLE IS OTHERWISE IN PERFECT CONDITION. THE REPAIR IS ALMOST 2000.00. WITH THIS REPAIR NEEDED THE VEHICLE WON'T PASS INSPECTION, SO WHAT IS OTHERWISE A PERFECTLY FINE VEHICLE IS NOW SCRAP. THE PASSENGER SEAT WAS HARDLY USED ( MAYBE 20% OF THE VEHICLE USE ) SO A FAILURE OF AN EXPENSIVE OCCUPANCY SENSOR LIKE THIS IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957919March 1, 2017
ENGINE
THE ENGINE CAUGHT ON FIRE ON SUNDAY FEBRUARY 26 AND TODAY MARCH 1ST
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10939479January 3, 2017
ENGINE, STEERING
MY VEHICLE WAS IN MOTION ON A HIGHWAY DRIVING 60 MILES PER HR TO WORK (30 MILES FROM HOME) IN POURING RAIN WHEN ENGINE, BRAKE AND BATTERY LIGHT CAME ON. THANK GOD THAT I MADE IT TO WORK SAFELY BUT THEN ONLY TO REALIZE THAT POWER STEERING HAD LOCKED UP. LOOKED UNDER THE HOOD, POWER STEERING FLUID AND BRAKE FLUID FINE BUT ONE BELT HAD CAME OFF AND THE OTHER BELT JUST BARELY HANGING ON FROM THE ALTERNATOR AND PULLEY. THOUGHT PULLEY HAD LOCKED UP BUT TOOK TO A MECHANIC JUST 1/2 MILE DOWN FROM MY JOB AND HE SAID THAT MY PROBLEM IS THAT THE CRANKSHAFT BOLT HAD BROKEN OFF INSIDE OF THE CRANKSHAFT. I GO ONLINE AND FIND THAT THERE WERE A LOT MORE COMPLAINTS OF THE SAME ISSUE WITH MY MAKE AND YEAR AS WELL AS OTHERS. THE PREVIOUS RECALL BY KIA WAS ONLY FOR 2003-2004 (CERTAIN MODELS) NOT INCLUDING MINE BUT THIS SEEMS TO BE A DEFINITE ISSUE SO THE RECALL SHOULD BE EXTENDED TO OTHER YEARS AND MODELS SUCH AS MINE. THANK GOD THAT I MADE IT TO WORK SAFELY AND NOW HAVE TO FIND ANOTHER MEANS TO GET AROUND SINCE THIS IS MY ONLY TRANSPORTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937690December 27, 2016
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRACKETS ON THE REAR END OF THE VEHICLE WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918620October 24, 2016
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT ACCELERATE WITHOUT WARNING. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913928October 5, 2016
STRUCTURE:BODY
WHILE DRIVING MY 2005 KIA SORENTO, WAS COMING TO A STOP, THE RIGHT SIDE OF THE VEHICLE DROPPED AND THE REAR END SHIFTED, THE TIRE STARTED RUBBING ON THE BODY. GOT IT UNDER CONTROL AND PULLED OVER. CHECKED UNDER VEHICLE AND FOUND THE FRAME WAS RUSTED AND THE CONTROL ARM BROKE OFF OF THE FRAME. HAD TO GET IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910561September 29, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS CORRODED UNDER THE REAR AXLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908838September 22, 2016
ENGINE, STEERING, UNKNOWN OR OTHER
DRIVING ON HIGHWAY RTE 24 WHEN CRANKSHAFT PULLEY BROKE OFF CAUSING ENGINE AND BRAKE LIGHTS TO COME ON. IT WAS IMPOSSIBLE TO CONTROL AND TO STEER THE VEHICLE CAUSING ME TO NEARLY GET INTO AN ACCIDENT. SUBSEQUENTLY, MY VEHICLE GOT TOWED FROM THE HIGHWAY TO A MECHANIC SHOP WHO INFORMED ME THAT MY 2005 KIA SORENTO'S CRANKSHAFT PULLEY BOLT BROKE OFF - THEREFORE TO BUY AN ENGINE OR JUNK IT. UNFORTUNATELY, I OWNED THIS VEHICLE FOR ONLY 1 YEAR 3 MONTHS AND WITH THESE PROBLEMS. I DON'T HAVE ANY MONEY TO REPLACE IT RIGHT NOW AND I DON'T KNOW WHAT TO DO TO GET TO WORK GOING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906393September 14, 2016
SUSPENSION
I BROUGHT MY VEHICLE FOR A COOLANT LEAK. MY MECHANIC ASKED THAT I COME OVER TO LOOK AT UNDERNEATH THE VEHICLE. THE REAR DRIVERS SIDE CONTROL ARM WAS NO LONGER ATTACHED TO THE REAR AXLE. HE EXPLAINED THAT THE UPPER CONTROL ARM BRACKET WELDED TO THE REAR AXLE ON DRIVER SIDE ROTTED RIGHT THROUGH, CAUSING THE CONTROL ARM TO COME OFF. I CALLED KIA AND THEY WON'T DO ANYTHING TO HELP. THIS PROBLEM HAS BEEN ADDRESSED IN THE UK AND DOMESTICALLY FOR HYUNDIA SANTA FE. SO BASICLY I HAVE A 2005 KIA WITH 93,000 MILES ON IT THAT IS UNSAFE TO DRIVE DUE TO A DESIGN DEFECT. BOTH KIA AND DEALER SAID THEY WOULD DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891619July 29, 2016
ENGINE
ON 07/14/16 I TRIED TO START MY VEHICLE. IT DID NOT START SO I CALLED A TOW TRUCK TO GIVE ME KICK START. THE ENGINE STARTED AND THE BATTERY LIGHT CAME ON, THIS IS THE FIRST TIME IT HAD. TWO DRIVER TOLD ME TO TAKE IT AND GET THE BATTERY CHECKED OUT IT JUST DIDN'T SEEM RIGHT TO HIM. SO I DID AND THAT IS WHEN I FOUND OUT THE I HAD A BLOWN HEAD GASKET AND UPON FURTHER INVESTIGATION THEY FOUND THAT THE COOLANT GOT INTO THE ENGINE AND TWO OF THE PISTONS WERE GONE AND THE INTERIOR WALL OF THE ENGINE WAS SCORCHED BADLY. THIS VEHICLE HAS BEEN TAKEN CARE OF I LOVED IT AND MADE SURE I FOLLOWED ALL THE REQUIREMENTS BU KIA TO KEEP THIS CAR RUNNING. WITH SUCH LITTLE MILES THIS SHOULD OF NEVER HAPPENED. IN MY INVESTIGATION, I FOUND SIMILAR REPORTS REGARDING KIA SORENTO'S AND ENGINE PROBLEMS. I HAVE BEEN IN CONTACT WITH KIA BUT THEY HAVE NOT MADE ANY GESTURES TO HELP ME. I DO NOT HAVE MONEY TO GET A NEW CAR AND THIS WAS MY TRANSPORTATION TO DRIVE ABOUT 2HRS TO HELP MY 93 1/2 YR OLD MOTHER. NOW I CAN'T DO THAT. I LOVED THIS CAR AND CAN NOT BELIEVE THAT KIA WILL NOT HELP. I HAVE HAD TO RENT A CAR FOR 2 DAYS, TAKE A TAXI AND DEPEND ON OTHERS IN MY TIME OF NEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887719July 22, 2016
UNKNOWN OR OTHER
DRIVING ON HIGHWAY WHEN CRANKSHAFT PULLEY BROKE OFF CAUSING BELTS TO SHRED AND COME OFF. LOST ALL POWER STEERING AND ENGINE SHUT DOWN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885737July 18, 2016
AIR BAGS, ENGINE, UNKNOWN OR OTHER
DRIVING ACROSS A 4 LANE EXPRESSWAY, BARELY MADE IT ACROSS, THE VEHICLE SPUTTERS AND COMES TO A STOP AFTER FIGHTING WITH THE POWER STEERING LOSING ALL CONTROL. CRANKSHAFT PULLEY HAS DAMAGED THE ENGINE SO SEVERE, THAT A NEW ENGINE WAS PUT IN AT OUR EXPENSE ($5,000), GAS TANK WAS DISCOVERED TO HAVE A HOLE AND LEAKING GAS. AIR BAG LIGHT COMES ON AND OFF JUST DEPENDS ON IT'S MOOD, THE DISPLAY ON THE RADIO, ETC. GOES AWAY IN COLD WEATHER, AND NOW HAVE A CONSTANT THUMP THUMP WHEN DRIVING AS IF THE TIRE IS FLAT. DRIVING FOR 5 MONTHS WITH NEW ENGINE, I PRESSED ON THE ACCELERATOR QUICKLY TO PASS A TRUCK WHEN A LOUD NOISE (SOUNDING LIKE THE ENGINE BLEW) FROM THE ENGINE WAS HEARD THEN SOMETHING COMES LOOSE AND HITS THE UNDERCARRIAGE SO HARD I CAN FEEL IT THROUGH THE FLOORBOARD. NO SMOKE, NO ELEVATION IN TEMPERATURE. PULL OVER, THERE IS NOW A VIBRATION WHEN IDLING BUT CANNOT SEE ANYTHING OBVIOUS MISSING. WHATEVER IT WAS TOOK CHUNKS OUT OF THE RIGHT FRONT TIRE. BRAKES SEEMED TO LOCK UP AT TIMES AND YOU COULD FEEL SOMETHING LIKE A PUMP LOSING AIR AND THE CAR SLIDES JUST BEFORE THE COMPLETE STOP WITH A LOW GROANING NOISE. HAVEN'T TOOK TO THE MECHANIC YET, BUT WILL BE SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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