Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11473118July 9, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Paint peeling left and right sides of front windshield. Front of car.peeling in spots where rocks have hit and left back passenger side large piece paint peeling Started with a very small spec. Continuing to peel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472022July 1, 2022
STRUCTURE:BODY
The paint has chipped off in spots all over the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471374June 28, 2022
ENGINE
1.engine top end knock worn components , oil consumption , loss of power , dies at idle , it is available for inspection the issue is being inspected by an independent service center. no warning icons were present at failure or prior to failure, all fluids were at operating levels. unit had to be retrieved and towed 90 miles to repair facility. 2. brake lights intermittent bulbs have been replaced multiple times sockets are scorched unit has been to dealer multiple times for this issue without lasting resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470953June 25, 2022
STRUCTURE:BODY
Paint is chipped and peeling. Snow white pearl.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470029June 20, 2022
ENGINE
My wife started to drive the car to lunch and it began to hesitate, jump and lurch. Inspection by a licensed mechanic revealed that the connecting rod in cylinder four came apart and the piston cracked the engine block. This is the same 3.3L V6 engine that Kia has numerous recalls on, affecting over 600,000 vehicles. Although our particular VIN is not listed, I feel this is related to the problems associated with this engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469588June 16, 2022
ENGINE
The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The failure nearly caused a collision. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468785June 11, 2022
SERVICE BRAKES
I had 2 HECU repairs done on the vehicle per the recalls. A year after the ABS, Anti Skid and Low tire warning light indicator came on suddenly and there was a "burning odor" noted. I went to the dealership immediately and they were unable to take a look at it for almost 1 week. I took the vehicle to a brake shop and they identified the ABS was on even when the vehicle was turned off. They stated this could cause a fire, but they weren't able to repair as KIA vehicles have require programming when the system is installed/modified. The brake shop strongly encouraged me to remove the fuse for the ABS to decrease the risk of fire, part away from other vehicles and structures--which I agreed to. I made an appointment with the KIA dealer for their next available date...which was 10 days out. At the service desk I explained everything and told them the fuse was not in due to the risk of fire. 1 1/2 hours later they called to tell me the issue was that the fuse was not installed!! I restated what I told them originally...they said they needed the fuse to troubleshoot the issue. They then informed me they did not have any fuses---which seems to be an issue. I called the brake shop and they gave me 2 fuses and I took to the dealer. The dealership evaluated and said the ABS module was defective and since the car was out of warranty, I would need to pay for the repair. I asked about the recall, but was told that KIA would not pay for it. I paid for the part, they ordered it...and the first new ABS was installed and was defective, they ordered a second ABS and it can in defective as well. The 3rd ABS arrived almost 1 week later and fortunately this was good. Since most of our travel is on I-95 or turnpike the ABS could have locked up and caused the vehicle to stop instantly as I have been told. This could have causes a severe accident. Given that 2 new ABS Modules were delivered...this indicates that KIA has a further issue with their brake systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468394June 9, 2022
STRUCTURE:BODY
ON MY 2014 KIA SORENTO , THE PAINT HAS PEELED, IS PEELING SO BAD, THAT IT IS EMBARASSING TO EVEN DRIVE THE VEHICLE. THIS STARTED ABOUT 4 YEARS AGO . AT THAT TIME, IT STARTED ON THE HOOD, OVER THE DRIVERS SIDE. TOOK IT TO THE KIA PLACE, AND THEY TRIED TO SAY IT WAS BECAUSE THE VANITY LIGHT MIRROR HAD BEEN LEFT ON OVER NIGHT. THE NEXT VISIT WAS WHEN IT WAS PEELING ALL OVER THE CAR. THEY OF COURSE SAID, IT WAS OUT OF WARRANTY. MY CAR HAS ABOUT 75,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468175June 8, 2022
UNKNOWN OR OTHER
Paint Delamination. Based on my research, a lot of Kia Sorento White Pearl color owners are experiencing paint delamination in a specific location on both sides of the front glass, we are no exception.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467965June 7, 2022
STRUCTURE:BODY
I have a Pearl White 2014 Kia Sorrento that I bought used with approximately 50,000 miles from Rick Case Kia in Sunrise, Florida. It has 117,000 miles on it today and multiple parts of the paint that is peeling on the hood and roof. I noticed the first paint defect when I bought it, which was on the roof (This is where to largest peel is now). I didn't think too much about it because it was small. I have had lots of trouble with this vehicle like engine failure and wheel hub failure. Then at around 65,000 miles, I noticed that the roof paint had peeled more to be 2 to 3 inches in size. I then called Wallace Kia in Stuart, FL to request a covered repair and they told me that my paint warranty had expired. Since then the paint has continued to peel with exposed rusted metal with some paint defects to be the size of my hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467713June 6, 2022
STRUCTURE:BODY
Paint is sliding off vehicle Pearle White drivers side, side window frame & top above window. I see many others have made complaints on those issues. Yes this vehicle is 8 years old, but is kept in a garage in the winter, I have never had a problem with other vehicles like this & have them beyond 10 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467090June 2, 2022
STRUCTURE:BODY
Vehicle is experiencing paint adhesion failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467099June 2, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). The digital fuel range number does not match up analog indicator (digital will read ~150miles range, analog will indicate 1/8 full tank). Low-beam headlight bulbs individually burn out well before expected lifetime, I have replaced each one twice in the last six months. All of these issues are available for inspection. Safety is at risk because multiple fluctuating electrical issues could mean a fire risk. I have not had these problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466783May 31, 2022
UNKNOWN OR OTHER
Feb 27, 2022 is when it was observed by this writer. Now questioning what was stated when the SUV was purchased as a CPO in regards to paint. The paint on the car is delaminating. I piece came off and got stuck on the diver side window. Concerned that a piece could come off the SUV and get stuck on the windshield obstructing the drivers visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466336May 27, 2022
STRUCTURE:BODY
Paint chipping/flaking off driver side pillar...over 4-5 inches in length
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466230May 26, 2022
SERVICE BRAKES
ABS warning light & Traction Control warning light illuminated. Next time vehicle was used, it was found that the ABS hydraulic pump was running continuously and would not turn off even after key was removed from ignition. Pump motor was warm & due to fear of overheating & possibly starting a fire, power was disconnected. After power was restored, ABS pump motor turned on again & would not turn off. Due to unsafe feeling of possible accident, vehicle is being park until repair parts can be obtained & replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465907May 24, 2022
UNKNOWN OR OTHER
Paint is rapidly delaminating and is causing visibility issues for my wife when paint chunks fly off the hood and onto the windshield while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465425May 20, 2022
ENGINE
The contact owned a 2014 Kia Sorento. The contact stated that while operating the vehicle a fuel odor was present inside the cabin. Days later while the vehicle was parked with the engine idling smoke and flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. The cause of the failure was not determined. A police report was taken at the scene and the vehicle was towed away. The manufacturer was not notified of the failure. The contact indicated the vehicle was previously serviced under a recall in which the engine was replaced. No further information was available. The failure mileage was 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11465072May 17, 2022
ENGINE
Driving around 55mph motor locked up pulled over to side of road motor would not turn over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464781May 16, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2014 Kia Sorento. The contact stated while driving 60 MPH, the Anti-lock Braking System (ABS), traction control and TPMS warning lights illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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