Kia Sorento Complaints (2014)

988 consumer complaints on file.

#11479032August 12, 2022
UNKNOWN OR OTHER
There is a latent defect in the paint from the manufacturer. It is available for inspection upon request. I first started noticing the paint falling off from the vehicle somewhere between 01/2019 and 04/2019. It has spread across considerable parts of the hood and is also starting to fall off in multiple other areas including the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478895August 11, 2022
ENGINE
Was driving down the road and my car started to make a weird nise then just shut off. Was ot able to get it to run after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477856August 5, 2022
STEERING, UNKNOWN OR OTHER
I have taken my truck for repair for shacking/rattling when put truck on drive its more louder all they say they didnt find any issue what else can i do if they don't want to fix my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477328August 3, 2022
STRUCTURE:BODY
2014 Kia Sorento in Snow White Pearl. PAINT FAILURE The paint is rapidly delaminating from the hood and rails, as well and new areas on the back of the vehicle. The bare metal is exposed. It is beginning to rust. This began in 2019 at around 80k miles. I've reported it to 3 different dealerships and all have dismissed my complaints, citing the expired factory warranty. This is a known issue and Kia is not addressing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477166August 2, 2022
ENGINE
My son was driving, heard a knocking noise. The engine ceased and he lost steering. Luckily he avoided an accident. A recall is out on 2014 Kia Sorento with 2.4L engines. My car is a 3.3L DOHC 24v. No recall but plenty of complaints. My mechanic told me I need a new engine. i left a message with Battleground Kia last week with no response. The engine and power steering lights were on after the incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476772July 31, 2022
STRUCTURE:BODY
The body is experiencing rapid delamination and paint pealing. The paint color is pearl white. The problem began in May 2019. At first, the roof began to peal and now the a-post is pealing on the driver's side. It leaves the bare metal exposed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476634July 30, 2022
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Bought this vehicle on 10/18/2017 it had 93,675 miles on it. As soon as it reached 100K it began to burn oil extremely quickly!!! It needs a new Engine, which KIA should have to replace!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476522July 29, 2022
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Sorento. The contact stated upon starting the vehicle and depressing the accelerator pedal, the engine emitted abnormal rattling sounds. The contact noticed smoke coming out of the exhaust. There was no warning light illuminated. The contact stated upon verifying the engine oil level, he noticed that it was significantly low. The contact refilled oil in the vehicle. However, the oil level was significantly lower two days later. The contact was able to drive the vehicle. However, the failure had been reoccurring and the vehicle was overheating. The contact an independent mechanic diagnosed that oil was leaking through the engine and out of the exhaust pipe. The contact diagnosed that the failure was associated to Kia Technical Service Bulletin Number: SC147. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476530July 29, 2022
UNKNOWN OR OTHER
Paint is peeling around front window. Sounds like this is happening a lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476387July 28, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Paint delamination at multiple locations from manufacturing defect(s) not man made or acts of nature damage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475985July 26, 2022
ENGINE AND ENGINE COOLING
The contact's wife owns a 2014 Kia Sorento. The contact stated that while his wife was at a complete stop, the vehicle stalled upon the depression of the accelerator pedal with the check engine warning light illuminated. The contact also stated that an abnormal knocking sound was coming from the vehicle. The contact stated that his wife and daughter were able to push the vehicle into an abandoned parking lot and the vehicle was towed to an independent mechanic. The mechanic discovered that the vehicle was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was then towed to the dealer where it remained in their possession unrepaired. The contact notified the manufacturer and was informed that the recall would not be honored. The vehicle was not repaired. The failure mileage was approximately 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475749July 25, 2022
UNKNOWN OR OTHER
I have a 2014 white/pearl Kia Sorento and the paint is peeling off. I took it to a shop and was told that it is delamination and that's why the paint is peeling off. It started off looking like a rock chip but it is steadily peeling off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475785July 25, 2022
STRUCTURE:BODY
Purchased 2014 Pearl White KIA Sorento LX 4/2014. 4/2017 - paint bubbled and chipped on left A pillar. Dealer repaired paint under warranty. 12/2018 - paint continued to bubble and chip on hood and roof. Took to dealer but told would not cover under warranty. Complaint not noted on invoice 7/2020 - paint repaired on left A pillar in 2017 started chipping again. 1/2022 - 13"x3.5" paint section on right A pillar came off. Paint chipping on roof racks. 6/2022 - right front fender bubble and chip. Dealer/Service center - Southwest KIA Round Rock has repaired and looked a paint issue as noted above. The areas where the paint has chipped and not repaired by KIA is rusting due to metal exposure to environmental elements. The rust will weaken the body of the vehicle if not repaired immediately. No warning or messages for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475795July 25, 2022
ENGINE
The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. Additionally, the vehicle consumed an excessive amount of engine oil. The contact stated that 3 quarts of oil needed to be added every 500 miles. The vehicle was taken to the dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475594July 24, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). Car stereo will call phone contacts via bluetooth without prompting. Had front and rear brakes replaced in April. There was shaking from the passenger side when brakes were depressed. Had brakes rechecked and it was determined the rotors need to be turned. Had the mechanic complete the repair. Now, in July, the brakes sound as though they need to be replaced (again) and the shaking has gotten worse. Will be taking to another mechanic. I have not had the electrical problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475273July 22, 2022
ENGINE
Total engine failed at 105000 miles. Rod Bearing Failure is what was the diagnosis. We were complaining since 38000 miles of the engine not sounding right and each time a technician certified by Kia told us that nothing was wrong. It seized up while after a brief stop on the side of a road. Kid and wife were in the car and were able to coast it back to the side of the road out of traffic. Total engine replacement is required and this same type of issue is on the 4 cylinder model of this engine that has been recalled, but not 6 cylinder model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474470July 18, 2022
ENGINE
wasnt notified about recall of hecu til 3 days ago.had Engine replaced due to recall.now my catalytic converters are shot and they want me to pay for them .with all the recalls on parts it was there stuff that caused problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474176July 15, 2022
ENGINE
This vehicle has a GDI motor which causes the oil to burn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474192July 15, 2022
STRUCTURE:BODY
Paint peeling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473606July 12, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
The pearl white paint is peeling off the vehicle on the hood and all around the windsheild.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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