Kia Sorento Complaints (2012)

880 consumer complaints on file.

#11378124December 6, 2020
EXTERIOR LIGHTING
MY DRIVER SIDE HEADLIGHT AND PASSENGER SIDE TURN SIGNAL KEEPS GOING OUT AND I'VE TAKEN IT TO THE AUTO SHOP TO BE FIXED MULTIPLE TIMES IT FIXES FOR A FEW DAYS AND OUT AGAIN BUT THE BUILD DOESN'T BURN OUT BECAUSE SOMETIME IF I TURN THE CAR OFF AND BACK ON IT WILL COME BACK ON OR IF I GOT A BUMP IT WILL GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378133December 6, 2020
EXTERIOR LIGHTING
WENT TO CHECK MY HEADLIGHT BULB AS MY HEADLIGHT STOPPED WORKING AGAIN AFTER JUST REPLACING THE BULB A FEW WEEKS AGO. WHAT I FOUND IS THAT THE CONNECTOR TO THE BULB WAS COMPLETELY MELTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378165December 6, 2020
STRUCTURE:BODY, EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT WENT OUT. THE CLIP ON THE HOUSING THAT HOLDS THE HEADLIGHT WAS BROKEN. REPLACED IT. LIGHT STARTED WORKING THEN WENT OUT AGAIN. THIS TIME THE WIRES IN THE HOUSING CAME LOOSE. LIGHT OUT AGAIN. IT DOESN'T MATTER IF THE CAR IS STATIONARY, IN MOTION, IT'LL WORK WHEN IT WANTS TO. AS FOR THE BODY OF THE VEHICLE....PULLED INTO A CAR WASH TO SPRAY IT OFF. TURNED AROUND TO START AND NOTICED ON THE DRIVER SIDE MIRROR A SPOT OF PAINT MISSING ABOUT THE SIZE OF A QUARTER. DOWN TO THE PRIMER. THE PAINT IS DARK CHERRY PEARL. THERE IS NO SCRATCH, DENT, OR ANYTHING THAT CAUSED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377998December 5, 2020
UNKNOWN OR OTHER
HAVE HAD THE TO REPLACE THE RIGHT CV AXLE TWICE IN THE PAST 40K MILES (ONCE AT ABOUT 118K AND AGAIN AT 150K) MECHANIC TOLD ME THIS HAS BEEN AN ISSUE IN KIAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377759December 3, 2020
ENGINE
AT APPROXIMATELY 120K MILES, WE RANDOMLY CHECKED THE OIL PRIOR TO TAKING A ROAD TRIP AND NOTED THE DIP STICK WAS DRY. THE CAR WAS DOWN SEVERAL QUARTS OF OIL. NO OIL LIGHT EVER CAME ON. SINCE THEN THE CAR HAS BEEN EVALUATED BY MORE THAN ONE MECHANIC WITH NO LEAKS FOUND. THE CAR HAS HAD ROUTINE MAINTENANCE AS RECOMMENDED SINCE IT WAS PURCHASED. IT REQUIRES A QUART OF OIL ABOUT EVERY 500-700 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377461December 2, 2020
ENGINE
I WAS DRIVING ON THE HIGHWAY GOING FROM ARIZONA TO UTAH, SUDDENLY I HEAR A LOUD KNOCKING NOISE COMING FROM THE ENGINE. THE CAR STARTS LOSING POWER AND THEN COMPLETELY SEIZED UP, LUCKILY WE WERE ABLE TO PULL OVER. WE TURNED OFF THE CAR AND TRIED TO TURN IT ON AGAIN BUT IT WASN'T TURNING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377211November 30, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERMITTENT CONNECTION TO PASSENGERS SIDE HEADLAMP BULB, CAUSING OVERHEATED CONNECTOR AND WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375120November 17, 2020
EXTERIOR LIGHTING
LH LOW BEAM NOT WORKING. REPLACED BULB AND IT DIDN'T FIX. SWAPPED WITH RH BULB TO MAKE SURE IT WASN'T A BAD NEW BULB AND THAT DIDN'T FIX IT. HI BEAM AND PARK LAMP WORK FINE. RESEARCHED ONLINE AND SEEN THIS IS BECOMING A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374701November 14, 2020
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I WAS DRIVING AND HEARD A KNOCKING SOUND. I CAME TO A STOP SIGN AND THE CAR STALLED. IT RESTARTED BUT HAD NO POWER. I TURNED AND TRIED TO GO A LITTLE FURTHER HAD NO POWER. I MANAGED TO GET THE CAR OFF ROAD AND INTO THE BYPASS LANE. CAR WOULD NOT START AGAIN. I HAD TO CALL FOR TOW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373859November 9, 2020
EXTERIOR LIGHTING
HEADLIGHTS INTERMITTENTLY TURN OFF WHILE DRIVING OR DON'T WORK WHEN YOU TURN THE CAR ON AND THEN WILL RANDOMLY START WORKING AGAIN. IT IS USUALLY JUST ONE HEADLIGHT, BUT DID HAVE BOTH GO OUT ONE NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372695November 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL LEVEL WARNING LIGHTS ILLUMINATED. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE VEHICLE WAS PUSHED TO THE NEAREST PARKING LOT. THE CONTACT HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND DIAGNOSED THE VEHICLE WITH AN ENGINE ROD BEARING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372756November 2, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE WAS BEING DRIVEN AND COMPLETELY SHUT OFF, CAME TO A STOP AND STARTED TO SMOKE, A FIRE IGNITED AND CONSUMED THE FRONT END
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11363131October 7, 2020
ENGINE
ENGINE SEIZED WHILE ROLLING TO A RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362820October 5, 2020
ENGINE
THE MOTOR SEIZED CAUSING THE VEHICLE TO STALL. I WAS DRIVING WINDING MOUNTAIN ROADS AT A CONSISTENT 40-45 MPH AND WHEN I TOOK ONE OF THE CURVES, THE MOTOR SEIZED CAUSING THE POWER STEERING TO ALSO FAIL. WHICH MADE IT VERY DIFFICULT TO STEER AWAY FROM THE CLIFF ADJACENT TO THE ROAD. MY MECHANICS REPLACED MY MOTOR BUT SAID THE ORIGINAL MOTOR WAS COMPLETELY SEIZED TO THE POINT THAT HE COULDN'T WORK ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362599October 4, 2020
EXTERIOR LIGHTING
WHEN TURNING BLINKER ON HEADLIGHTS WILL FLASH A FEW TIMES THEN TURN OFF VERY COMPLETELY SO DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360105September 20, 2020
AIR BAGS
MY AIRBAG IS ON, WHEN I WAS PARKED IN THE PARKING LOT WHEN I NOTICED IT . I THOUGHT IT WOULD TURN OFF, BUT IT STILL ON AND THAT WAS 3 WEEKS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354438September 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN DRIVING ON A HIGHWAY, THE TACHOMETER DROPS TO ZERO AND THE POWER DECREASES, BUT THE ENGINE DOESN'T STOP RUNNING. THEN IT SMELLS LIKE SOMETHING IS BURNING, AND I PULL OFF THE ROAD, TURN IT OFF, AND START IT AGAIN, THEN IT GOES BACK TO NORMAL. IT HAS BEEN DOING THIS FOR A FEW MONTHS ALREADY. ALSO, I HAVE HAD THIS CAR FOR ALMOST 4 YEARS AND HAVE REPLACED THE HEADLIGHTS, TAIL LIGHTS, AND BLINKERS NUMEROUS TIMES. I'M AT THE POINT THAT I'M AFRAID IT'S GOING TO BURN UP. BTW, THE ENGINE TEMP LIGHT REMAINS NORMAL. ALSO, SOMETIMES, THE ENGINE WILL STOP WHEN I STOP AT A LIGHT OR SIGN, BUT THEN IS NORMAL WHEN I START IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354182September 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GREENWAY KIA OF RIVERGATE, 1536 GALLATIN PIKE N, MADISON, TN 37115, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THE DEALER ONLY COMPLETED AN OIL CHANGE. THE CONTACT ALSO STATED THAT WHILE DRIVING, A VERY BAD KNOCKING NOISE OCCURRED THAT WAS COMING FROM THE ENGINE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT MENTIONED THAT THE VEHICLE WAS JUST PURCHASED SOMETIME IN FEBRUARY FROM THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11353845September 8, 2020
ENGINE
VEHICLE WAS IN MOTION WHEN THE ENGINE FAILED ON A MAJOR HIGHWAY. REPLACED ENGINE 2-3 YEARS AGO FOR THE SAME REASON, TURNED INTO LOCAL KIA DEALERSHIP AND THEY REFUSE TO REPLACE THE ENGINE SAYING ITS NOT COVERED UNDER WARRANTY. THE DEALERSHIP IS REFUSING TO DO A FULL INSPECTION OF THE ENGINE. CONTACTED KIA CONSUMER AFFAIRS AND THEY'RE ALSO REFUSING TO LET DEALERSHIP PERFORM A FULL INSPECTION OF THE ENGINE TO DETERMINE CAUSE OF FAILURE. VEHICLE HAS BEEN AT MONROEVILLE KIA SINCE 06/12/2020 AND THEY HAVE BEEN EXTREMELY POOR IN KEEPING US UPDATED OF PROGRESS OR NOT. KIA RECALL NUMBER SC147 NHTSA NUMBER 17V224000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353481September 7, 2020
AIR BAGS
I WAS JUST DRIVING DOWN THE ROAD AND MADE RIGHT TURN AND AIRBAG LIGHT CAME ON AND TURN OF AND CAME BACK ON AND STAY ON WANT GO OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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