Kia Sorento Complaints (2005)

307 consumer complaints on file.

#10267641May 4, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE WAS MAKING A LOUD KNOCKING NOISE. WHEN SHE STARTED THE VEHICLE, IT BEGAN TO SHAKE SEVERELY AND MAKE A TICKING NOISE. THE VEHICLE COULD NOT BE DRIVEN AND WAS TOWED TO THE DEALER. THE TECHNICIAN FOUND PARTICLES THAT RESEMBLED METAL FRAGMENTS IN THE ENGINE. THE ENTIRE ENGINE HAD TO BE REPLACED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267345April 30, 2009
VEHICLE SPEED CONTROL
TWICE AFTER DRIVING OUR 2005 KIA SORRENTO AT HIGHWAY SPEEDS OF APPROX 75 MPH, THEN SLOWING DOWN AND THEN HEADING UPHILL CAR WOULD NOT SHIFT INTO THE APPROPRIATE GEAR AND COULD ONLY GO ABOUT 45 MPH. LUCKILY, THE FIRST TIME WE WERE ABLE TO GET CAR TO SIDE OF ROAD - WE LET IT REST A WHILE AND THEN IT WAS OK. THE SECOND TIME WE AGAIN HAD THE GAS PEDAL ALL THE WAY TO THE FLOOR GOING UPHILL BUT IT ONLY DID ABOUT 35- 45. WHEN WE REACHED THE TOP OF THE HILL THE CAR PICKED UP SPEED AND RAN NORMALLY FOR THE REST OF THE TRIP AS IF NOTHING HAPPENED. BOTH TIMES CRUISE CONTROL WAS ON - BUT NOT IN ACTIVE USE AND THE AC WAS ON. BOTH TIMES WE IMMEDIATELY TURNED AC OFF BUT IT MADE NO DIFFERENCE. WE ASKED LOCAL KIA DEALER TO CHECK ON IT THEY ADJUSTED THE THROTTLE CONTROL SENSOR. THE CHECK ENGINE LIGHT DID NOT COME ON, SO THERE WAS NO INCIDENT CODE. THEY SAID THEY COULDN'T BE SURE WHAT CAUSED IT. WE ASKED IF IT WOULD EVER HAPPEN AGAIN AND THEY COULD NOT GUARANTEE IT WOULD NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261930March 15, 2009
ELECTRICAL SYSTEM
I TOO HAVE NOW HAD TO REPLACE MY HEAD LIGHT BULBS AND TAIL LIGHT BULBS AND HAVE HAD MULTIPLE ELECTRICAL ISSUES WITH THIS CAR. I HAVE HAD TO HAVE A FUSE BLOCK REPLACED BECAUSE THE CAR WAS AUTOMATICALLY ENGAGING THE STARTER WHILE THE ENGINE WAS RUNNING. I HAVE HAD TO REPLACE THE CLOCK DUE TO FLICKERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259465February 20, 2009
ELECTRICAL SYSTEM
MY KIA SORENTO HAS ELECTRICAL PROBLEMS THAT CAUSE THE INTERIOR DASH AND DOOM LIGHTS TO BLINK OFF AND ON. THIS HAS BEEN HAPPENING FOR THE LAST FOURTEEN MONTHS. THE DASH LIGHTS STAY OFF MOST OF THE TIME NOW, MAKING IT VERY DIFFICULT TO MONITOR MY INSTRUMENT PANEL AT NIGHT. I HAVE ALSO HAD TO REPLACE THE HEADLIGHTS AND TAIL LIGHT A TOTAL OF SIX TIMES OVER THE LAST TWO PLUS YEARS. THERE IS ALSO A PROBLEM WITH THE HEAT. THE HOT AIR TURNS COLD ANYTIME THE VEHICLE COMES TO A STOP, MAKING IT NECESSARY FOR ME TO REV THE ENGINE TO STAY WARM. THIS MAKES A GAS GUZZLER EVEN MORE WASTEFUL IN COLD WEATHER. I CAN GET NO DEFINITIVE ANSWERS FROM THE DEALERSHIP FOR THESE PROBLEMS. I'M NOT AN ADVOCATE OF A LOT OF GOVERNMENT INTERVENTION, BUT SOMEONE WITH AUTHORITY NEED TO STEP IN AND REQUIRE KIA TO PROVIDE A ROOT CAUSE SOLUTION TO THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259205February 18, 2009
EXTERIOR LIGHTING
MY 05 KIA SORRENTO'S HEAD LIGHT BULBS KEEP CONSISTENTLY BURNING OUT. I HAVE BOUGHT 8 LIGHTBULBS WITHIN THE LAST 6 MONTHS. THIS WILL BE THE VERY LAST KIA THAT I OWN UNLESS THERE SERVICE GETS BETTER AND MORE RELIABLE AND THEY TAKE ACTION ON THERE DEFECTIVE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257391February 4, 2009
EXTERIOR LIGHTING
I HAVE A 2005 KIA SORENTO, I HAVE CHANGED THE HEADLIGHTS A TOTAL OF THREE TIMES SINCE I HAVE HAD THIS CAR ON EACH ON BOTH SIDES, NOW BOTH ARE OUT AND I CAN ONLY USE MY HIGH BEAMS. I HAVE ALSO HAD TO CHANGE MY REAR LIGHTS ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252810December 26, 2008
EXTERIOR LIGHTING
I OWN A 2005 AND A 2006 KIA SORENTO EX. IN BOTH VEHICLES I MUST REPLACE LIGHTBULBS CONTINUALLY. ON AVERAGE, I REPLACE HEADLIGHTS APPROXIMATELY ONCE EVERY 60 TO 90 DAYS. BRAKE LIGHT BULB REPLACEMENT IS LESS FREQUENT, BUT DOES OCCUR OFTEN WITHIN THE YEAR. THERE IS OBVIOUSLY A PROBLEM WITH THE ELECTRICAL SYSTEM IN THESE VEHICLES BUT KIA WILL NOT ACKNOWLEDGE ANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250474December 2, 2008
VEHICLE SPEED CONTROL
IDLER AIR CONTROL VALVE- BAD ON 2005 KIA SORENTO, 75, 000 MILES REPAIR COST STEVEN KIA WICHITA KS, $570.00 DEALER SAID THE VALVE WOULD NEED REPLACED, AND PINS CLEANED.. SYMPTOMS, VEHICLE DIES WHEN SLOWING DOWN WONT STAY RUNNING, CAR ONE TIME IDLED UP ON IT OWN AT A VERY HIGH ACCELERATION, SCARED ME, I HAD TO TAP THE GAS PEDAL IT DIDN'T WORK, THEN TURN OFF IGNITION SWITCH TO STOP CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240045August 28, 2008
EXTERIOR LIGHTING
THIS IS MY SECOND COMPLAINT ON THIS ISSUE. I CURRENTLY HAVE NO WORKING HEADLIGHTS ON MY 2005 KIA SORENTO, AGAIN. THE LIGHT BULBS GO OUT EVERY THREE TO SIX MONTHS. THE RIGHT REAR BRAKE LIGHT JUST WENT OUT AS WELL. I KEEP HAVING TO DRIVE WITH MY HIGH BEAMS ON BECAUSE I KEEP LOSING ONE OR BOTH OF MY HEADLIGHTS. THIS WILL BE THE 5TH TIME I REPLACE THE BULBS IN A YEAR'S TIME. KIA TELLS ME THERE IS NO PROBLEM AND THAT THEY WILL CHARGE ME $48 PER BULB TO CHANGE THEM AND GUARANTEE THEM FOR A 12 MONTH PERIOD. I SEE ALOT OF SIMILAR COMPLAINTS ONLINE FOR THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239032August 20, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING 35 MPH, THE FRONT HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE LIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 58,469 AND FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232408June 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
TURNING INTO THE DRIVEWAY FROM A SHORT TRIP TO THE CORNER GAS STATION, I HEARD A LOUD "CLUNK", LOST POWER STEERING AND VEHICLE WOULD NOT RESTART. CONTACTED KIA ROADSIDE ASSISTANCE AND HAD VEHICLE TOWED TO DEALERSHIP. DEALER INDICATED THE CRANKSHAFT BOLT BROKE. DEALER REPLACED THE "SHORT BLOCK" UNDER WARRANTY. REPAIRS TOOK 5 DAYS AND NO ALTERNATE TRANSPORTATION WAS PROVIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232409June 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CAME ON AND ENGINE IDLED VERY ROUGH. FEARING REPEAT OF CYLINDER MISFIRE THAT OCCURRED IN SEPTEMBER 2006 TOOK VEHICLE STRAIGHT TO DEALER. CAUSE DETERMINED TO BE A FAULTY EVAP PRESSURE SENSOR. REPLACED SENSOR UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232405June 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CAME ON WHILE TRAVELING WITH 100 MILES OF HOME ON 9/22/06. CALLED KIA ROADSIDE ASSISTANCE, THEY RECOMMENDED CONTACTING THE DEALER. TOOK TO DEALER SAME DAY, THEY RESET THE LIGHT AND RECOMMENDED USING A HIGHER OCTANE FUEL AND RETURN FOR SERVICE IF LIGHT RETURNS. RETURNED TO DEALER ON 9/26/06 WITH LIGHT ON AGAIN. TESTING SHOWED CYLINDER #3 MISFIRED AND CAUSED INTERNAL ENGINE DAMAGE. ENGINE REPLACED AT 12,149MILES UNDER WARRANTY AND 9/27/06. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232415June 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
DRIVING OUT OF MY OFFICE PARK AT LUNCH TIME, HEARD FAN NOISE LIKE LOOSE BELT, THEN WHEN TURNING WHEEL TO EXIT LOT, HEARD A LOUD "CLUNK" AND LOST POWER STEERING. ENGINE SITTING LOOSE IN COMPARTMENT LAND LOOSE BELTS EVERYWHERE. CALLED ROADSIDE ASSISTANCE AND HAD VEHICLE TOWED TO DEALER. TOLD 2.5 HOURS LATE, WHEN I CALLED TO THE DEALER, THAT THE CRANKSHAFT BOLT WAS BROKEN AGAIN. CONTACTED KIA CONSUMER AFFAIRS AND FOUND ALTHOUGH THERE IS AN ACTIVE CAMPAIGN TO RECALL THIS BOLT, MY VIN IS NOT ON THE LIST (THIS IS THE SECOND FAILURE). ALTHOUGH "SHORT BLOCK" WAS REPLACED AT LAST FAILURE (IN 4/07 AT 20,200 MI) THIS FAILURE REQUIRED MACHINING THE BOLT OUT AND ONLY REPLACING THE CRANKSHAFT SPROCKET, CRANK PULLEY AND CRANKSHAFT BOLT, THEN REINSTALLING OTHER COMPONENTS. CONTACTED KIA CONSUMER AFFAIRS 6/18/08 AND REQUESTED DIST SERVICE MGR APPROVAL SHORT BLOCK REPLACEMENT. NO RETURN PHONE CALLS ALTHOUGH MESSAGES WERE LEFT FOR AGENT ON 6/19 AND 6/20. AGENT CALLED ON 6/25/08 TO ASK "HOW IS THE VEHICLE RIDING?", BUT WE HAD NOT PICKED UP THE VEHICLE FROM THE DEALER, SINCE YET AGAIN NO ALTERNATE TRANSPORTATION WAS PROVIDED. SAFETY IS NOW A MAJOR CONCERN WITH THIS VEHICLE. NO CONFIDENCE IN REPLACEMENT PARTS TO SOLVE THIS PROBLEM. RESEARCH SHOWS MANY OTHER OWNERS REPORTING MULTIPLE FAILURES OF THE CRANKSHAFT BOLT. REPAIR TOOK 6 BUSINESS DAYS (8 CALENDAR DAYS) AND AGAIN NO ALTERNATE TRANSPORTATION WAS OFFERED OR PROVIDED. WWW.KIA-FORUMS.COM HAS INFORMATION FROM A KIA TECHNICIAN THAT THE CRANKSHAFT PROBLEM IS DUE TO A DESIGN FLAW THAT CANNOT BE FIXED BY REPLACING A BOLT EVERY 10,000 TO 20,000 MILES OR EACH FAILURE. NO OWNER SHOULD BE EXPECTED TO WAIT FOR ANOTHER FAILURE THAT DROPS THE BOTTOM HALF OF THE ENGINE. THIS IS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. I HAVE BEEN FORTUNATE THAT THE FAILURES HAVE BEEN OUT OF TRAFFIC AND NOT ON THE INTERSTATES. LIVING IN METRO ATLANTA, GA MEANS I A FAR GREATER CHANCE OF THE NEXT FAILURE CAUSING INJURY TO ME OR OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230236June 7, 2008
EXTERIOR LIGHTING
BASICALLY, I AM CONSTANTLY HAVING TO CHANGE LIGHTS. (I.E. BRAKE LIGHTS, INTERIOR DOME LIGHTS, HEADLIGHTS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229806June 3, 2008
EXTERIOR LIGHTING
HEADLIGHTS AND TAILLIGHTS HAVE BEEN REPLACED AT LEAST 5 TIMES IN THE 3 YEARS I'VE HAD THE SORENTO. I KEEP MY HEADLIGHTS OFF DURING THE DAY AND IT SEEMED TO DELAY THE BULB GOING OUT AS FAST AS IT DID WHEN I KEPT THEM ON ALL DAY. I KEEP REPLACEMENT BULBS IN MY VEHICLE AT ALL TIMES DUE TO THIS. YOU CAN BUY THEM FOR $5.00 AT YOUR LOCAL AUTO PARTS STORE. KIA NEEDS TO RECALL THIS...WAY TOO MANY COMPLAINTS FOR NOTHING TO BE WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228753May 23, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEAT BELTS, AIR BAGS:FRONTAL, AIR BAGS
ON 4/30/08 MY KIA SORENTO WAS HIT FROM BEHIND ON THE INTERSTATE. WE WERE PUSHED INTO THE CAR AHEAD OF US WHO ALSO HIT THE CAR AHEAD OF THEM. WE WERE ON AN EXTENDED ON RAMP SO I ESTIMATE OUR SPEED WAS 35 MPH. AS THE TRAFFIC AHEAD OF US BEGAN TO STOP QUICKLY I APPLIED MY BRAKES, THEREFORE THE EXACT RATE OF SPEED AT THE TIME OF IMPACT IS UNKNOWN. HOWEVER WE HIT CAR ENOUGH THAT MY DAUGHTERS LID COVERED SOFT DRINK HIT THE DASH. NEITHER OF MY CARS FRONT AIR BAGS DEPLOYED. MY CAR SUSTAINED MAJOR REAR AND FRONT AND DRIVER SIDE DAMAGE. THE CAR WAS TOTALED. OUR SEAT BELTS DID HOLD US IN. HOWEVER I RECEIVED BRUISING FROM THE SEAT BELT IN THE CHECK AND WAIST AREA AS WEAK AS AN INJURY TO MY RIGHT KNEE WHERE IT HIT THE LOWER DASH AREA. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10228635May 22, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT SHE HAD TO REPLACE HER FRONT HEADLAMP LIGHT BULBS APPROXIMATELY ELEVEN TIMES AND THE BRAKE LIGHT BULBS TWICE. THERE WERE NO RECALLS AVAILABLE ON THIS YEAR, MAKE, AND MODEL VEHICLE. THE CURRENT MILEAGE WAS 67,869 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223670April 8, 2008
EQUIPMENT
CLOCK KEEPS RESETTING ITSELF AND I HAVE GONE THROUGH 8 HEADLIGHTS IN LESS THAN 6 MONTHS. KIA SAYS USE THEIR $50 HEADLIGHTS. THIS IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223067April 1, 2008
ELECTRICAL SYSTEM:WIRING
OUR 2005 KIA SORENTO HAS BEEN IN THE SHOP FOR OVER 185 DAYS DUE TO FRONT,REAR,BRAKE AND RUNNING LIGHT ISSUE. THE BRAKE LIGHTS GO OUT EVERY TWO OR THREE WEEKS AND THE OTHER ON A MONTHLY BASIS. THE THROTTLE CONTROL ALONG WITH THE TRANSMISSION AND RADIO HAVE BEEN REPAIRED AT LEAST FIVE TIMES EACH AND GOOD MOTOR COMPANY OF ROCKHILL SOUTH CAROLINA CANT SEEM TO FIND ANYTHING THAT WOULD CAUSE THE PROBLEM. KIA MOTORS IS NO HELP AND CANT SEEM TO PUT TWO AND TWO TOGETHER TO SEE THE OTHER 20 COMPLAINTS WITH THE SAME PROBLEMS. I'M STUCK WITH A 10 YEAR WARRANTY ON A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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