Kia Sorento Complaints (2005)

307 consumer complaints on file.

#10331279May 19, 2010
ENGINE AND ENGINE COOLING, STEERING
TL*THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING AT 15 MPH, THE CONTACT NOTICED THAT THE POWER STEERING SUDDENLY STOPPED FUNCTIONING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CRANK SHAFT PULLEY BOLT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000. UPDATED 07/29/10 *BF THE CONSUMER ALSO STATED THE VEHICLE LOST STEERING. UPDATED 08/09/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329257May 7, 2010
VISIBILITY:REAR WINDOW WIPER/WASHER, EXTERIOR LIGHTING
THE FRONT WINDSHIELD WIPERS START WORKING BY ITSELF WITHOUT PRESSING ANY CONTROL. SPECIALTY AT NIGHT AND THE WASHER PUMP DOES NOT WORK. SOMETIMES WHEN USING TURN SIGNALS OR HEADLIGHTS AND THE ONLY WAY TO STOP IT IS TURNING OFF THE ENGINE. IT IS SCARY BECAUSE YOU DO NOT EXPECT SUCH OCCURRENCES AND MAKES A DISTRACTION WHEN YOU ARE DRIVING IN THE SPEEDWAY, HERE IN SOUTH CAROLINA WITHOUT ANY LIGHTS IN THE ROAD AND THE I 26 IS NOT AN EASY ROAD TO DRIVE SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328738May 4, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING AT 10 MPH AND MAKING A RIGHT TURN, THE BOLT THAT CONNECTED THE PULLEY AND CRANKSHAFT SNAPPED CAUSING THE CONTACT TO LOSE CONTROL OF THE STEERING. THE ENGINE TURNED OFF AND THE VEHICLE CAME TO AN ABRUPT STOP IN THE MIDDLE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT THE NEAREST REPAIR SHOP WHERE THE PULLEY FELL TO THE GROUND WHEN LIFTED FOR DIAGNOSIS. THE CONTACT CALLED BOTH THE DEALERSHIP AND THE MANUFACTURER BUT WOULD NOT COVER THE REPAIR EXPENSES. THE VEHICLE WAS AWAITING REPAIR AT ANOTHER REPAIR SHOP AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326103April 17, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
EARLIER RECALL DEFECTIVE!!! 2005 KIA SORENTO V6, HAD A RECALL OF BREAKAGE OF CRANKSHAFT ACCESSORY PULLEY BOLT. NEW BOLT FROM THE RECALL HAS ALSO FAILED. MY CRANKSHAFT PULLEY AND BOLT FELL OUT ON THE HIGHWAY WHILE IN OPERATION. KIA SERVICE REFUSES TO COVER THE NEW BOLT ON WARRANTY. HAD BOLT TIGHTENED AT LOCAL SHOP AND IT FAILED AGAIN IN 3 DAYS!!! KIA IS FAILING TO FIX THIS PROBLEM IN WHICH WILL RESULT IN FATALITY ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325549April 13, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY 2005 KIA SORENTO CUT OFF WHILE I WAS DRIVING, THROWING ME INTO A SPIN AND LEAVING ME FACING THE WRONG WAY INTO ONCOMING TRAFFIC. COULD HAVE KILLED ME AND MY KIDS. HAD IT TOWED TO DEALERSHIP. THEY JUMP STARTED IT AND SAID THEY COULDN'T DUPLICATE THE PROBLEM. THEY DID NOTHING. IT SUBSEQUENTLY CUT OFF IN TRAFFIC 3 MORE TIMES. CALLED THE DEALERSHIP, THEY SAID IT WASN'T A WARRANTY ISSUE (THIS WAS THE MONTH OF THE WARRANTY EXPIRATION BUT IT HADN'T EXPIRED YET) AND SINCE THEY COULDN'T DUPLICATE THE PROBLEM THERE WAS NOTHING TO FIX. KIA IS PARKED AND I WON'T DRIVE IT. THEY DON'T HONOR THEIR WARRANTY AND KNOW ABOUT THIS DEFECT AND WON'T TRY TO FIX IT DURING WARRANTY PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321198March 20, 2010
AIR BAGS:FRONTAL
FRONT PASSENGER AIRBAG IS DE-ACTIVATED WHEN THE FRONT SEAT IS OCCUPIED BY AN ADULT. IT SHOULD ONLY DE-ACTIVATE IF IT SENSES NO PASSENGER SEATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321082March 19, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 KIA SORENTO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH THE EXTERIOR LIGHT SYSTEM WAS ACTIVATED AND SUDDENLY BECAME NONFUNCTIONAL WITHOUT WARNING. THE FAILURE WAS DUE TO A BURNED OUT LIGHT BULB. THE FAILURE WAS A FREQUENT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320189March 16, 2010
EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
I HAVE A 2005 SORENTO. I HAVE REPLACED THE HEADLIGHTS 15 TIMES. THEY HAVE BOTH GONE OUT BEFORE WHEN DRIVING AT NIGHT AND I HAD TO DRIVE NEARLY 40 MILES WITH BRIGHTS ONLY. I HAVE ALSO REPLACED BRAKE LIGHTS 5 TIMES. IT STARTED IN OCT THE YEAR I BOUGHT THE CAR AND HAS CONTINUED. I AM STUNNED AT THE NUMBER OF COMPLAINTS ABOUT THIS AND LACK OF RESPONSE FROM KIA. ANYBODY FILING A CLASS ACTION? I'M SURE THERE WOULD BE PLENTY OF TAKERS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316776March 4, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 KIA SORENTO THAT STARTED TO SHUT OFF WHILE DRIVING ON JAN 3RD 2009. SINCE THEN IT HAS HAPPENED 4 TIMES. IT IS RANDOM AND I AM CURRENTLY IN COURT WITH KIA THROUGH THE PA LEMON LAW. I WANTED TO FILE THIS COMPLAINT SO IT IS ON RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312307February 20, 2010
EXTERIOR LIGHTING
FIRST THE HEADLIGHTS ON DRIVER SIDE WENT OUT. WE TOOK THE 2005 KIA SORENTO LX TO THE DEALER TO HAVE THE HEADLIGHT REPLACED AT WHICH TIME THEY ADMITTED THERE WAS A DEFECT PROBLEM WITH THE HEADLIGHTS GOING OUT FREQUENTLY. THEY SAID BRING IT IN AND THEY WOULD FIX THE PROBLEM. THE NEXT TIME THE PASSENGER LIGHT WENT OUT AND THE DEALER SAID THERE WAS NO PROBLEM AND WOULD NOT FIX IT. SINCE THEN THE DRIVERS SIDE LIGHT HAS GONE OUT THREE MORE TIMES AND THE PASSENGERS SIDE HAS GONE OUT TWICE. EACH REAR BRAKE LIGHT HAS GONE OUT TWICE. RECENTLY WE HAVE EXPERIENCED THE INTERIOR DOME LIGHT INTERMITTENTLY MALFUNCTIONING ALONG WITH BOTH HEADLIGHTS AND A SMELL OF SMOKE NEAR THE DOME LIGHT. WE HAVE BEEN PULLED OVER TWICE BY POLICE DUE TO INOPERABLE HEADLIGHTS AND TAILLIGHTS. THE DEALER TAKES NO RESPONSIBILITY FOR THIS OBVIOUS ELECTRICAL DEFECT WHICH IS CLEARLY A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312402February 20, 2010
STEERING
INTERMITTENT HARD STEERING AS STATED ON TECHNICAL SERVICE BULLETIN, KIA MOTORS, # KT2005022519, MODEL: SORENTO EX, PRODUCED BEFORE 10/06/04. MAY INTERMITTENTLY HAVE VARIATIONS IN THE LEVEL OF POWER ASSIST DURING DRIVING AND PARKING. STEERING PROBLEMS WERE RELATED TO DEALER, ALIGNMENT OF FRONT WHEELS WAS PERFORMED THAT REQUIRED MAJOR REBUILD DUE TO DEFECTIVE PARTS. DID NOT SOLVE PROBLEM. I BECAME AWARE OF THIS SERVICE BULLETIN RECENTLY WHILE SPEAKING WITH A SERVICE WRITER AT NEW KIA DEALERSHIP. NO ACTION WILL BE TAKEN DUE TO VEHICLE BEING OUT OF WARRANTY. THIS INFORMATION WAS NEVER MADE KNOW TO ME SINCE THE VEHICLE WAS PURCHASED NEW. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310313February 14, 2010
EXTERIOR LIGHTING
WE HAVE TO CHANGE THE TWICE HEADLIGHTS AND THE TWICE TAILLIGHT FOUR SETS OF PARKING LIGHTS,ON OUR 2005 KIA SORENTO EX THIS IN A 18 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303660February 1, 2010
POWER TRAIN
THE CRANK SHAFT PULLEY IN MY 2005 KIA SORENTO IS DEFECTIVE. THE PART HAS FAILED MULTIPLE TIME AND THE MANUFACTURER REFUSES TO REPAIR OR REPLACE THE PART OR VEHICLE. THE CAR IS STILL WITHIN THE POWER-TRAIN WARRANTY WITH COVER THE ENGINE. THEY HAVE HOWEVER STATED THAT THIS IS NOT COVERED AS IT IS NOT PART OF THE ENGINE HOWEVER THIS PART IS ACCORDING TO THE DEALERSHIP PART OF THE ENGINE AS IT CONTROLS THE PISTONS AND WITH OUT IT THE ENGINE CAN NOT RUN. THIS SEEM TO BE A COMMON PROBLEM AS CONSUMER COMPLAINT ARE POSTED ALL OVER THE INTERNET AND THE DEALERSHIP HAS INFORMED ME THEY RECEIVE MANY COMPLAINT ABOUT THIS SAME ISSUE AND FIX 3-4 A WEEK AND OFTEN THE PART FAILS AND THEY AGAIN HAVE TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294585December 5, 2009
AIR BAGS
WHILE HEADING EAST DURING A SNOW STORM, COLLIDED WITH A SNOW PLOW. THE KIA SORENTO WAS TOTALED BEYOND REPAIR. IMPACT WAS AT DRIVERS SIDE DOOR. DESTROYED FRONT OF VEHICLE, REAR DOOR AND RIPPER PART OF ROOF OPEN, DRIVER HIT FACE ON SIDE WINDOW CAUSING BLEEDING ON BRAIN. WAS HOSPATIZED FOR 3 DAYS. NOT ONE AIR BAG WAS DEPLOYED. NOT FRONT NOR SIDE AIR BAGS. NOTIFIED KIA CORP. SENT PICTURES AND REPORT. SAID THEY DIDNT THINK IT WAS THE FAULT OF KIA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10291988November 12, 2009
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
TL* THE CONTACT OWNS 2005 KIA SORENTO. INTERMITTENTLY WHILE DRIVING THE HEAD-LIGHTS FAIL. ALSO THE INTERIOR LIGHT DOES NOT COME ON WHEN THE DOORS ARE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289902October 26, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, INTERIOR LIGHTING, STEERING
WHILE RETURNING FROM OUR VACATION OUR KIA STARTED MAKING AT LOT OF NOISES IN AROUND THE AIRCONDITIONING HEATING SYSTEM, THE AIR COMING FROM THE VENTS DIDN'T SEEM TO BE WARM ENOUGH TO DEFOG THE WINDOWS, THEN THE NEXT DAY WHEN IT WAS WARMER IT STARTED MAKING A RATTLING FAN NOISE WHEN THE AIR WAS TURNED ON. WHEN THE SYSTEM WAS TURNED OFF IT DIDN'T MAKE THE NOISE ANYMORE. WE ARRIVED HOME UNLOADED OUR GEAR AND THEN WENT OUT AGAIN A WHILE LATER. THE FAN NOISE STARTED AGAIN AND THE WARNING LIGHT CAME ON AND THE POWER STEERING DIDN'T WORK, WHEN THE AIR WAS TURNED OFF EVERYTHING RESUMED TO NORMAL. WE ARRIVED AT OUR FRIEND HOUSE AND WENT INSIDE. AFTER SEVERAL MINUTES WE SMELLED SOMETHING BURNING AND WENT OUTSIDE TO SEE SMOKE COMING FROM THE ENGINE AREA. WE LIFTED THE HOOD TO INVESTIGATE WHERE WE SAW FLAMES COMING FROM THE ENGINE. WE IMMEDIATELY EXTINGUISHED THE FIRE AND HAD THE VEHICLE TOWED THE NEXT DAY. COME TO FIND OUT SEVERAL DAYS LATER THAT OUR VEHICLE WAS TOO BADLY BURNED TO REPAIR THE ENGINE. THE ENGINE HAD TO BE REPLACED DUE TO A TIMING BELT FAILURE. IF THIS IS AN ONGOING PROBLEM IT SHOULD BE MANDATORY THAT THEY SHOULD BE REPLACED BY WHOMEVER OWNS THE VEHICLE OR THE DEALER IF THE CAR HAS BEEN TRADED BECAUSE THE NEXT OWNER WOULD NOT KNOW ANY OF THE PREVIOUS REPAIRS SUCH WAS OUR CASE. AS IT STANDS NOW THERE ARE SOME INTERIOR ELECTRICAL PROBLEMS SUCH AS THE LIGHTS AN THE ELECTRONIC SEATS WE ARE HOPING FOR SOME KIND OF RECALL FOR THIS PROBLEM. THERE WAS ALSO A PROBLEM WITH THE FAN RUNNING ON AFTER THE CAR WAS TURNED OFF. THIS WAS STILL HAPPENING EVEN AFTER THE ENGINE HAD BEEN REPLACED AND WE WERE TOLD EARLIER THAT IT WAS A SENSOR PROBLEM WHICH STILL HAPPENED EVEN AFTER THE SENSOR WAS REPLACED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10287006October 11, 2009
EXTERIOR LIGHTING
HEADLAMPS FAIL AND MUST BE REPLACED EVERY 3-6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280741August 17, 2009
ENGINE AND ENGINE COOLING
BALANCER BOLT HAS BROKEN OFF IN THE CRANK SHAFT PULLEY CAUSING THE ALTERNATOR NOT TO SPIN. REQUIRED TO DRILL OUT THE BOLT AND REPLACE THE BALANCER AND REMOVE AND REPLACE THE SPROCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278594July 28, 2009
POWER TRAIN
THE GEAR SHIFT LEAVER BROKE WHILE DRIVING 2005 KIA SORRENTO WHEN EXAMINING THE LEAVER IT IS HELD TOGETHER BY A SMALL PLASTIC SCREW THAT SPLIT IN HALF WHEN THE LEVER WAS SHIFTED INTO ANOTHER GEAR. THUS MAKING THE SHIFTER INOPERABLE THE CAR HAD 65000 MILES ON IT I BROUGHT THE CAR TO KIA AND HAD TO REPLACE THE SHIFT LEAVER. I DID NOT ASK TO KEEP THE OLD LEAVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275935July 7, 2009
ELECTRICAL SYSTEM
THIS IS CONCERNING MY 2005 KIA SORENTO THAT I NEVER GOT THE RECALL LETTER FOR THE ICV SENSOR, IT JUST SO HAPPEN THAT MY CHECK ENGINE LIGHT CAME ON AND I CALLED THEM COMPLAINING AND THEY MADE IT SEEM AS IF THEY WERE DOING ME A FAVOR AND SAID BRING IT IN, IT IS COVERED AND I DISCOVERED ON THE COMPUTER THAT THERE WAS A RECALL. I THEN HAD TWO HEADLIGHTS BLOW OUT AND THE CHECK ENGINE LIGHT WAS BACK ON AND THEY TOLD ME TO BRING IT IN AND THEN SAID THAT IT WAS AN ELECTRICAL ISSUE BUT IT WAS COVERED. MY CAR LATER WOULD NOT PICK UP SPEED AND I CALLED THEM AND TOLD THEM I COULD BE ON THE HIGHWAY ACCELERATING AND COULD NOT PICK UP SPEED , THE SUV WAS RETURNED FOR THE THROTTLE SENSOR. NOT MORE THAN A MONTH LATER MY SUV IS SLUGGISH AND NOT PICKING UP SPEED AGAIN AND THEY SAY BRING IT IN AND TELLS ME IT IS NOT THE SAME THING BUT THIS TIME IT IS A SENSOR IN THE GAS TANK THAT HAS TO BE REPLACED AND IT IS NOT COVERED UNDER WARRANTY ONE PERSON QUOTES ME $395.00 ANOTHER QUOTES $595.00 (I WILL BE WRITING THE BETTER BUSINESS BUREAU AFTER THIS). I JUST FEEL THAT THERE HAS BEEN SO MUCH GOING ON WITH 2005 KIAS SOMEONE IS GOING TO GET SERIOUSLY HURT IF THESE ISSUES ARE NOT LOOKED INTO. IT SHOULD NOT TAKE A LIFE OR MAJOR ACCIDENT FOR THESE ISSUES TO BE ADDRESSED. A TRUCK OR TRAILER COULD HAVE HIT ME SEVERAL TIMES WHILE I WAS ON THE HIGHWAY TRYING TO ACCELERATE AND COULD NOT PICK UP SPEED. I FEEL THAT RIGHT NOW THEY ARE PREYING ON DEFECTS THAT IS DUE TO THE MANUFACTURER AND PASSING THE COST ON TO CONSUMERS WHO HAVE PURCHASED THESE VEHICLES. I PURCHASED MY CAR IN 2006 WITH ONLY 115 MILES ON IT AND IT HAS GIVEN ME NOTHING BUT PROBLEMS. KIA IS BEING ALLOWED TO GET AWAY WITH THESE TACTICS BECAUSE NO ONE IS LOOKING OVER THEM BECAUSE SADLY THOSE WHO ARE PURCHASING THESE VEHICLES WITH PROBLEMS DO NOT KNOW WHERE OR WHO TO TURN TO FOR HELP ON THEM BEING CHEATED AND MISTREATED AT THE DEALERSHIPS. I PRAY THAT THIS MATTER GET THE LONG AWAITED ATTENTION IT DESERVES BEFORE SOMEONE IS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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