Kia Sorento Service Bulletins
984 manufacturer communications on file.
- December 16, 2015•Document ID: 10088708Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; EQUIPMENT
- Mfr Comm. #:
- TSBBOD118
- Date Added:
- January 13, 2017
- Manufacturer:
- KIA
SummarySERVICE ACTION: INTERIOR DOOR HANDLE PEELING (SA203) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT OR REPLACE THE INSIDE CHROME DOOR HANDLE(S) ON SOME 2011MY SORENTO (XMA) VEHICLES, PRODUCED FROM JULY, 2010 THROUGH FEBRUARY, 2011 WHICH MAY EXPERIENCE CHROME TRIM PEELING ON THE INSIDE DOOR HANDLE(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO INSPECT THE APPEARANCE OF THE CHROME DOOR HANDLE(S) AND, IF NECESSARY, TO REPLACE ANY AFFECTED DOOR HANDLE(S). TO CORRECT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES AS THEY COME IN FOR NORMAL SERVICE/MAINTENANCE. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.
Associated Products (1)Associated Documents - December 16, 2015•Document ID: 10088705Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- TSBCHA061
- Date Added:
- January 13, 2017
- Manufacturer:
- KIA
SummarySERVICE ACTION: TMPS REPLACEMENT (SA213) - THIS BULLETIN PROVIDES THE PROCEDURE TO CHECK OR REPLACE THE TPMS SENSORS FOR SOME 2016MY OPTIMA (JFA) AND 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM SEPTEMBER 28TH, 2015 THROUGH DECEMBER 7TH, 2015 WHICH MAY EXHIBIT A FALSE TPMS MALFUNCTION INDICATOR LIGHT ON THE CLUSTER, WITH DTC C131200, C131300, C131400, AND/OR C131500, EVEN WHEN THE INFLATION PRESSURE IN THE TIRE IS CORRECT. TO CORRECT AND/OR PREVENT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS ON PAGE 8.
Associated Products (2)Associated Documents - November 12, 2015•Document ID: 10088821Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSBELE096R2
- Date Added:
- January 17, 2017
- Manufacturer:
- KIA
SummarySERVICE ACTION: UVO UPGRADE - SORENTO (UMA), RIO (UB), SOUL (PS), AND SEDONA (YP) (SA209) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2016MY SORENTO (UMA), RIO (UB), SOUL (PS) AND SEDONA (YP) VEHICLES (SEE PRODUCTION DATES ON PAGE 6). KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES IN DEALER STOCK, PRIOR TO DELIVERY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF THE AFFECTED VINS.
Associated Products (4)Associated Documents - October 19, 2015•Document ID: 10088983Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSBSST041
- Date Added:
- January 18, 2017
- Manufacturer:
- KIA
SummaryTSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
Associated Products (57)2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia K9002015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul2015 Kia Sportage2014 Kia Cadenza2014 Kia Forte+ 37 moreAssociated Documents - October 9, 2015•Document ID: 10089047Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- PS428
- Date Added:
- January 18, 2017
- Manufacturer:
- KIA
SummarySIMPLIFIED UVO E-SERVICES ACTIVATION PROCEDURE - THIS ARTICLE OUTLINES THE SIMPLIFIED ACTIVATION PROCEDURE FOR VEHICLES EQUIPPED WITH UVO E-SERVICES. (EXCLUDING 2016 K900 AND SOUL EV)
Associated Products (16)Associated Documents - October 6, 2015•Document ID: 10089022Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT
- Mfr Comm. #:
- TSBGEN078
- Date Added:
- January 18, 2017
- Manufacturer:
- KIA
SummaryPRE-DELIVERY INSPECTION (PDI) AND OWNER DELIVERY FOLDER PROGRAM - ALL MODELS EXCLUDING K900 AND SOUL EV -KIA MOTORS AMERICA, INC. IS PLEASED TO ANNOUNCE THE LAUNCH OF AN ALL-NEW PRE-DELIVERY INSPECTION (PDI) AND OWNER DELIVERY FOLDER PROGRAM WHICH HAS BEEN REDESIGNED TO IMPROVE INITIAL VEHICLE QUALITY DURING PDI AND ALSO DURING DELIVERY TO YOUR CUSTOMER
Associated Products (16)Associated Documents - October 1, 2015•Document ID: 10089041Service Bulletin/Repair InstructionsVISIBILITY; EQUIPMENT
- Mfr Comm. #:
- TSBBOD114R1
- Date Added:
- January 18, 2017
- Manufacturer:
- KIA
SummarySERVICE ACTION: SUNVISOR INSPECTION/REPLACEMENT (SA197) - THIS BULLETIN PROVIDES THE PROCEDURE TO MODIFY OR, IF NECESSARY, REPLACE THE SUN VISORS ON SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH MARCH 12, 2015 WHICH MAY EXPERIENCE AN INOPERATIVE, OR CONSTANTLY ON VANITY LAMP. THIS CONCERN MAY BE CAUSED BY A SHORT TO GROUND CONDITION AT THE SUN VISOR PIVOT. FOLLOW THE PROCEDURE IN THIS BULLETIN TO APPLY A PREVENTIVE MODIFICATION TO THE HARNESS, OR TO REPLACE THE AFFECTED SUN VISOR. TO PREVENT AND/OR CORRECT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.
Associated Products (1)Associated Documents - September 23, 2015•Document ID: 10089054Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Mfr Comm. #:
- TSBBOD113R1
- Date Added:
- January 18, 2017
- Manufacturer:
- KIA
SummarySERVICE ACTION: FRONT SEAT HEADREST REPAIR (SA196) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPAIR OR, IF NECESSARY, REPLACE THE FRONT SEAT HEADRESTS OF SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH JUNE 15, 2015, WHICH MAY EXHIBIT DETACHMENT OF THE PLASTIC TRIM PIECE ON EITHER SIDE OF THE HEADREST, AS SHOWN BELOW. TO CORRECT AND/OR PREVENT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY.
Associated Products (1)Associated Documents - September 20, 2015•Document ID: 10089061Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT
- Mfr Comm. #:
- TSBBOD112R1
- Date Added:
- January 18, 2017
- Manufacturer:
- KIA
SummarySERVICE ACTION: DOOR LATCH REPLACEMENT (SA195) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE DOOR LATCHES ON CERTAIN SORENTO (UMA) VEHICLES, PRODUCED FROM MARCH 1, 2015 THROUGH JUNE 15, 2015, WHICH MAY EXHIBIT AN INOPERATIVE POWER DOOR LOCK ACTUATOR. TO PREVENT AND/OR CORRECT THIS CONDITION, REPLACE ALL FOUR (4) DOOR LATCHES WITH THE IMPROVED PARTS, AS DESCRIBED IN THIS BULLETIN. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY.
Associated Products (1)Associated Documents - September 1, 2015•Document ID: 10089105Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS423
- Date Added:
- January 18, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: CENTRAL GATEWAY OVERVIEW - THE 2016MY SORENTO (UMA) IS EQUIPPED WITH A NEWLY DESIGNED CONTROLLER AREA NETWORK (CAN) COMMUNICATION SYSTEM. THIS NEW SYSTEM UTILIZES A CENTRAL GATEWAY WHICH IS INTEGRATED INTO THE IPM. THE REDESIGNED IPM IS NOW KNOWN AS THE INTEGRATED GATEWAY POWER CONTROL MODULE (IGPM). ONE OF THE BENEFITS OF THIS SYSTEM IS THE ABILITY TO INSPECT THE RESISTANCE OF INDIVIDUAL CAN SYSTEMS, AT A CENTRALIZED CONNECTOR.
Associated Products (1)Associated Documents - September 1, 2015•Document ID: 10074739Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Mfr Comm. #:
- TSB-112 REV-1
- Date Added:
- June 22, 2016
- Manufacturer:
- KIA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (1)Associated Documents - August 21, 2015•Document ID: 10089383Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PS401R1
- Date Added:
- January 24, 2017
- Manufacturer:
- KIA
Summary"PITSTOP: INTERMITTENT NO SOUND FROM HEAD UNIT - ON SOME 2016MY SORENTO (UMA) VEHICLES EQUIPPED WITH AVN 4.0 NAVIGATION HEAD UNITS, CUSTOMERS MAY COMPLAIN OF THE AUDIO SYSTEM HAVING NO SOUND, INTERMITTENTLY. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M15-A (SEE DIAGRAM) BEHIND THE HEAD UNIT AND/OR ON CONNECTOR MF-21 ON THE PASSENGER SIDE KICK PANEL. FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN. "
Associated Products (1)Associated Documents - August 21, 2015•Document ID: 10089353Service Bulletin/Repair InstructionsWHEELS:HUB
- Mfr Comm. #:
- TSBCHA059
- Date Added:
- January 23, 2017
- Manufacturer:
- KIA
SummaryTSB: 2WD HUB/REAR WHEEL SPEED SENSOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE REAR WHEEL HUBS OF SOME OF SORENTO (XMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH APRIL 4TH, 2012, WHICH MAY EXPERIENCE A DIAGNOSTIC TROUBLE CODE (DTC) (C1206 ~ C1211) DUE TO POSSIBLE WATER INTRUSION INTO THE REAR WHEEL SPEED SENSOR.
Associated Products (3)Associated Documents - August 12, 2015•Document ID: 10116821Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB-ELE091R1
- Date Added:
- August 31, 2017
- Manufacturer:
- KIA
SummaryTSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
Associated Products (44)2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia K9002015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul2015 Kia Sportage2014 Kia Cadenza2014 Kia Forte2014 Kia Optima+ 24 moreAssociated Documents - August 10, 2015•Document ID: 10089358Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSBELE087
- Date Added:
- January 24, 2017
- Manufacturer:
- KIA
SummaryTSB: ESERVICES DATA CANNOT BE TRANSMITTED - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM OF SOME 2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM APRIL 2, 2014 TO JULY 31, 2014. FOLLOW THE PROCEDURE OUTLINED IN THIS TSB TO UPDATE THE OPERATING SYSTEM FOR THE NAVIGATION HEAD UNIT AND CORRECT THE CONCERN.
Associated Products (1)Associated Documents - August 3, 2015•Document ID: 10089382Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSBTRA049R1
- Date Added:
- January 24, 2017
- Manufacturer:
- KIA
SummaryTSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.
Associated Products (40)2016 Kia Cadenza2016 Kia Forte2016 Kia Optima2016 Kia Rio2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia Optima2015 Kia Rio2015 Kia Sorento2015 Kia Soul2015 Kia Sportage2014 Kia Cadenza2014 Kia Forte2014 Kia Optima2014 Kia Rio2014 Kia Sorento2014 Kia Soul+ 20 moreAssociated Documents - July 21, 2015•Document ID: 10089622Service Bulletin/Repair InstructionsPOWER TRAIN; SUSPENSION
- Mfr Comm. #:
- PS419
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: NOISE FROM REAR ON HARD ACCELERATION OR WHEN TURNING - WHEN DIAGNOSING AN UNUSUAL NOISE FROM THE REAR OF A 2016MY SORENTO (UMA), EQUIPPED WITH ALL-WHEEL-DRIVE (AWD) AND BUILT PRIOR TO JUNE 18TH, 2015, INSPECT THE REAR PROPELLER SHAFT FOR EVIDENCE OF CONTACT WITH THE HEAT SHIELD DURING HARD ACCELERATION FROM A STOP, OR WHILE TURNING. IF CONTACT IS FOUND (SEE IMAGES), REFER TO THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN.
Associated Products (1)Associated Documents - July 14, 2015•Document ID: 10089615Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSBELE090
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryTSB: C STATE ERROR MESSAGE ON VERSION 8.5 MAP UPDATE - THIS BULLETIN DESCRIBES AN SD CARD REPLACEMENT PROCEDURE FOR CUSTOMERS THAT HAVE A SPECIFIC ERROR DISPLAYED ON THE NAVIGATION HEAD UNIT (SHOWN BELOW) AFTER PURCHASING AND INSTALLING A VERSION 8.5 MAP UPDATE SD CARD. A TOTAL OF 129 AFFECTED SD CARDS WERE PURCHASED BY CUSTOMERS THROUGH KIA DEALERS, FROM JANUARY 1ST TO MAY 11TH, 2015.
Associated Products (10)Associated Documents - July 2, 2015•Document ID: 10089625Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- PS417
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: DTC P0315 - CRANKSHAFT POSITION (CKP) SENSOR VARIATION NOT LEARNED - WHEN ENCOUNTERING A CUSTOMER COMPLAINT OF ENGINE MISFIRE WITH A MALFUNCTION INDICATOR LIGHT (MIL) ON IN THE DASH, CHECK FOR THE PRESENCE OF DTC P0315 CRANKSHAFT POSITION SENSOR (CKP) VARIATION NOT LEARNED. USE THE VMI TO VIEW THE SCOPE PATTERN OF THE CRANKSHAFT POSITION SENSOR SIGNAL. VERIFY A GOOD EQUAL CRANKSHAFT SENSOR PATTERN IS PRESENT WITH NO DIPS OR VARIATION, AS SHOWN IN FIGURE A, IN THE SIGN WAVE PATTERN. IF THE PATTERN IS IDENTICAL TO FIGURE A, USE GDS/KDS TO PERFORM A CRANK SENSOR RELEARN PROCEDURE. IF THE PATTERN SHOWS A DIP OR VARIATION, AS SHOWN IN FIGURE B, REPLACE THE FLEX PLATE TO RESOLVE THE CONCERN.
Associated Products (9)Associated Documents - July 1, 2015•Document ID: 10089617Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSBENG147
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryTSB: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC1501) - THIS BULLETIN PROVIDES INFORMATION RELATED TO EXTRACTING IN USE PERFORMANCE TRACKING EMISSIONS DATA FROM THE ENGINE CONTROL UNIT (ECU) OF CERTAIN VEHICLES SOLD IN CALIFORNIA. THE CALIFORNIA AIR RESOURCES BOARD (CARB) REQUIRES THE EMISSIONS DATA FROM VEHICLES WITH A MINIMUM OF 3,000 ACCUMULATED MILES WITHOUT REPROGRAMMING OR RESETTING. TO FACILITATE COLLECTION OF THIS DATA AT THE DEALER LEVEL, GDS/KDS SCREENSHOTS WILL ALLOW THE CAPTURE OF RELEVANT PARAMETERS.
Associated Products (7)Associated Documents