Kia Sorento Service Bulletins

984 manufacturer communications on file.

April 17, 2017•Document ID: 10109837
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
TSB-ELE101R3
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: BASE AUDIO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the base audio system software of some 2014MY Soul (PS), Sorento (XMa), Optima (TF, QF), Forte (YD), Sportage (SL), and Rio (UB) vehicles, to improve Bluetooth® connectivity, Phonebook Download, Audio Streaming and Call History Download.
Associated Products (6)
2014 Kia Forte 2014 Kia Optima 2014 Kia Rio 2014 Kia Sorento 2014 Kia Soul 2014 Kia Sportage
Associated Documents
- Download MC-10109837-0001.pdf↗
April 17, 2017•Document ID: 10109836
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
TSB-ELE100R4
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: UVO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the UVO system on some 2014-2016MY Soul (PS), Sorento (XMa)/(UMa), Optima (TF HEV), Forte (YD), Sportage (SL), 2015-2016MY Sedona (YP), and 2014-2015(MY) Optima (QF/TF) vehicles to address ?Incoming ring volume too loud? complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and Voice Recognition (VR).
Associated Products (17)
2016 Kia Forte 2016 Kia Optima 2016 Kia Sedona 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Forte 2015 Kia Optima 2015 Kia Sedona 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage 2014 Kia Forte 2014 Kia Optima 2014 Kia Sorento 2014 Kia Soul 2014 Kia Sportage
Associated Documents
- Download MC-10109836-0001.pdf↗
April 13, 2017•Document ID: 10109838
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
TSB-ELE131
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: SERVICE ACTION: VOLTAGE REGULATOR PERFORMANCE ENHANCEMENT (SA278) - This bulletin provides the procedure to increase the torque on the voltage regulator screws on some 2017MY Sorento (UMa), produced from October 3, 2016 to January 24, 2017, and 2017MY Optima (JFa) vehicles, produced from October 3, 2016 to January 26, 2017, which may experience low battery voltage or a no-start condition. Follow the procedure outlined in this bulletin to increase the two (2) screws? torque on the voltage regulator. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
Associated Products (2)
2017 Kia Optima 2017 Kia Sorento
Associated Documents
- Download MC-10109838-0001.pdf↗
April 12, 2017•Document ID: 10109832
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
TSB-BOD166
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: SERVICE ACTION: FRONT DOOR OUTSIDE HANDLE REPLACEMENT (SA283) - This bulletin provides the procedure to replace the left and right front outside door handle assemblies on some 2016MY Sorento (UMa) vehicles, produced from November 17, 2014 to January 25, 2016, which may experience a high effort / sticking feeling to open the front doors. Follow the procedure outlined in this bulletin to replace both front outside door handle assemblies. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10109832-0001.pdf↗
April 10, 2017•Document ID: 10109833
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
TSB-BOD167
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: EXTERIOR EMBLEM REPLACEMENT - This bulletin provides the procedure to replace the front and rear Kia emblems on some 2014-2015MY Optima (QF) and replace the front and if necessary, the rear emblems on some 2014-2015MY Sorento (XMa) vehicles, which may exhibit peeling or delamination of the emblem coating. Follow the procedures outlined in this bulletin to correct the concern of peeling or delaminating emblems.
Associated Products (4)
2015 Kia Optima 2015 Kia Sorento 2014 Kia Optima 2014 Kia Sorento
Associated Documents
- Download MC-10109833-0001.pdf↗
April 10, 2017•Document ID: 10109831
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; STRUCTURE:BODY:BUMPERS
Mfr Comm. #:
TSB-BOD162R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: BACKUP WARNING SYSTEM MALFUNCTION - This bulletin provides the procedure to replace ALL four (4) backup warning sensors on some 2014MY Sorento (XMa) vehicles, produced from January 8, 2013 through November 1, 2013, which may experience an inoperative and/or malfunctioning sensor(s). Follow the procedure outlined in this bulletin to replace ALL four (4) sensors in the rear bumper to resolve the concern. To enhance customer satisfaction, this bulletin outlines the replacement of ALL four (4) backup warning sensors, even when only one sensor is affected.
Associated Products (1)
2014 Kia Sorento
Associated Documents
- Download MC-10109831-0001.pdf↗
March 24, 2017•Document ID: 10109829
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
TSB-ELE129R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: SERVICE ACTION: UVO SOFTWARE UPGRADE (SA277) - This bulletin provides the procedure to upgrade the UVO software on some 2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
Associated Products (5)
2015 Kia Forte 2015 Kia Optima 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage
Associated Documents
- Download MC-10109829-0001.pdf↗
March 24, 2017•Document ID: 10109828
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
TSB-ELE128R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: SERVICE ACTION: AUDIO SOFTWARE UPGRADE (SA276) - This bulletin provides the procedure to upgrade the audio software on some 2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
Associated Products (5)
2015 Kia Forte 2015 Kia Optima 2015 Kia Sorento 2015 Kia Soul 2015 Kia Sportage
Associated Documents
- Download MC-10109828-0001.pdf↗
March 23, 2017•Document ID: 10109850
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB-ENG159R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: E-CVVT COVER AND MOTOR PLUG REPLACEMENT - This bulletin provides information about the replacement of the E-CVVT cover and motor plug on some 2016MY Optima (JF/JFa), produced from August 29, 2015 to June 14, 2016, 2017MY Sportage (QL) vehicles, produced from December 10, 2015 to June 15, 2016, and 2016-2017MY Sorento (UMa), produced from October 27, 2014 to June 14, 2016, which may exhibit a MIL ON with DTC P001000 and/or oil leakage in the E-CVVT motor plug of applicable vehicle models equipped with 2.4L GDI or 2.0 T-GDI engines.
Associated Products (4)
2017 Kia Sorento 2017 Kia Sportage 2016 Kia Optima 2016 Kia Sorento
Associated Documents
- Download MC-10109850-0001.pdf↗
March 21, 2017•Document ID: 10109855
Service Bulletin/Repair Instructions
VISIBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
PS493
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
Associated Products (55)
2017 Kia Cadenza 2017 Kia Forte 2017 Kia K900 2017 Kia Niro 2017 Kia Optima 2017 Kia Sedona 2017 Kia Sorento 2017 Kia Soul 2017 Kia Sportage 2016 Kia Cadenza 2016 Kia Forte 2016 Kia K900 2016 Kia Optima 2016 Kia Sedona 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Cadenza 2015 Kia Forte 2015 Kia K900+ 35 more
Associated Documents
- Download MC-10109855-0001.pdf↗
March 20, 2017•Document ID: 10109823
Service Bulletin/Repair Instructions
BACK OVER PREVENTION: WARNINGS
Mfr Comm. #:
TSB-BOD162
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: BACKUP WARNING SYSTEM MALFUNCTION - This bulletin provides the procedure to replace ALL four (4) backup warning sensors on some 2014MY Sorento (XMa) vehicles, produced from January 8, 2013 through November 1, 2013, which may experience an inoperative and/or malfunctioning sensor(s).
Associated Products (1)
2014 Kia Sorento
Associated Documents
- Download MC-10109823-0001.pdf↗
March 8, 2017•Document ID: 10109826
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
TSB-ELE106
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: INSTRUMENT CLUSTER REPLACEMENT, SOFWARE UPGRADE AND MILEAGE SETTING - This bulletin provides the procedure to perform a software upgrade and mileage setting on 2015MY~ Sedona (YP), 2016MY~ Sorento (UMa), and 2017MY~ Forte (YD, YDm) vehicles with newly replaced instrument clusters.
Associated Products (6)
2017 Kia Forte 2017 Kia Sedona 2017 Kia Sorento 2016 Kia Sedona 2016 Kia Sorento 2015 Kia Sedona
Associated Documents
- Download MC-10109826-0001.pdf↗
February 28, 2017•Document ID: 10109817
Service Bulletin/Repair Instructions
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Mfr Comm. #:
TSB-SC141R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
Associated Products (20)
2014 Kia Optima 2014 Kia Sorento 2014 Kia Sportage 2013 Kia Forte 2013 Kia Forte Koup 2013 Kia Optima 2013 Kia Sorento 2013 Kia Sportage 2012 Kia Forte 2012 Kia Forte Koup 2012 Kia Optima 2012 Kia Sorento 2012 Kia Sportage 2011 Kia Forte 2011 Kia Forte Koup 2011 Kia Optima 2011 Kia Sorento 2011 Kia Sportage 2010 Kia Forte 2010 Kia Forte Koup
Associated Documents
- Download MC-10109817-0001.pdf↗
February 27, 2017•Document ID: 10109880
Service Bulletin/Repair Instructions
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mfr Comm. #:
TSB-BOD125R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin provides the procedure to repair a panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2016MY Sorento (UMa) vehicles produced from October 27, 2014 through January 23, 2016. Follow the procedure in this bulletin to clean, lubricate, and replace the rear tilt levers to correct the concern.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10109880-0001.pdf↗
February 20, 2017•Document ID: 10109884
Service Bulletin/Repair Instructions
BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
TSB-ELE123R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: DARK BACK-UP CAMERA DISPLAY ON UVO eSERVICES (UVO 2.0) - This bulletin provides the procedure to upgrade the UVO 2.0 software on some 2016MY Sorento (UMa) vehicles, produced from October 27, 2014 to April 26, 2016, which may experience a ?dark? back-up camera display in situations in which there is partial shade and bright sunlight causing high contrast. This may occur when backing out of a garage or when parked under trees and is dependent upon the sun position in the sky. Follow the procedure outlined in this bulletin to improve the brightness of the back-up camera.
Associated Products (1)
2016 Kia Sorento
Associated Documents
- Download MC-10109884-0001.pdf↗
February 14, 2017•Document ID: 10109882
Service Bulletin/Repair Instructions
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Mfr Comm. #:
TSB-CHA075
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: SERVICE ACTION: TPMS SENSOR REPLACEMENT (SA279) - This bulletin provides information regarding Tire Pressure Monitoring System (TPMS) sensors on some 2016-2017MY Sorento (UMa) vehicles, produced from February 2, 2016 to November 3, 2016, which may exhibit a TPMS malfunction light illuminated. This concern is caused by the TPMS sensor status set to ?SHIP MODE? instead of ?PARK MODE? or ?DRIVE MODE?. Follow the procedure outlined in this bulletin to inspect and if necessary, replace the TPMS sensor. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
Associated Products (2)
2017 Kia Sorento 2016 Kia Sorento
Associated Documents
- Download MC-10109882-0001.pdf↗
January 27, 2017•Document ID: 10109802
Service Bulletin/Repair Instructions
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mfr Comm. #:
TSB-BOD150R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: FRONT DOOR LATCH - CUSTOMER SATISFACTION PROGRAM (CS1603) - This bulletin provides information regarding the inspection, upgrade and/or replacement of door latches on 2011MY Sorento (XMa) vehicles. Kia has determined that after extended usage over years, the door latches may not function properly when being activated with the outside handle and the door may not open.
Associated Products (1)
2011 Kia Sorento
Associated Documents
- Download MC-10109802-0001.pdf↗
January 20, 2017•Document ID: 10109804
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
TSB-CLI037
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: SERVICE ACTION: DRIVER?S SIDE HVAC TEMPERATURE OPTIMIZATION (SA274) - This bulletin provides information related to the Heating Ventilation and Air Conditioning (HVAC) system on some 2017MY Sorento vehicles equipped with Dual Air Temperature Control (DATC) produced from August 1, 2016 to December 18, 2016, which may experience poor heater performance on the driver?s side due to a binding mix door. Follow the procedure below to repair and/or prevent the door from binding.
Associated Products (1)
2017 Kia Sorento
Associated Documents
- Download MC-10109804-0001.pdf↗
January 18, 2017•Document ID: 10109812
Service Bulletin/Repair Instructions
EQUIPMENT:MECHANICAL; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
TSB-GEN085R1
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
Associated Products (129)
2017 Kia Sportage 2016 Kia Cadenza 2016 Kia Forte 2016 Kia Forte Koup 2016 Kia K900 2016 Kia Optima 2016 Kia Rio 2016 Kia Sedona 2016 Kia Sorento 2016 Kia Soul 2016 Kia Sportage 2015 Kia Cadenza 2015 Kia Forte 2015 Kia Forte Koup 2015 Kia K900 2015 Kia Optima 2015 Kia Rio 2015 Kia Sedona 2015 Kia Sorento 2015 Kia Soul+ 109 more
Associated Documents
- Download MC-10109812-0001.pdf↗
January 13, 2017•Document ID: 10109811
Service Bulletin/Repair Instructions
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB-FUE033
Date Added:
August 2, 2017
Manufacturer:
KIA
Summary
TSB: FILL LEVEL LIMIT VALVE REPLACEMENT - This bulletin provides information related to the fill level limit valve (FLLV) replacement on some Sorento (XMa) vehicles, produced from December 17, 2012 to December 11, 2014, which may exhibit a Malfunction Indicator Light (MIL) illuminated in the Electronic Control Module (ECM) with system-related DTC: P0455. To correct this concern, follow the procedure outlined in this bulletin. Replacement of fuel tank is not necessary.
Associated Products (2)
2015 Kia Sorento 2014 Kia Sorento
Associated Documents
- Download MC-10109811-0001.pdf↗

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