Kia Sedona Complaints (2002)

248 consumer complaints on file.

#10075890June 8, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE STALLED DUE TO AN ELECTRICAL COMPONENT SHORTING OUT THE BATTERY. THE BATTERY WAS REPLACED 4 TIMES AND ALTERNATOR WAS REPLACED ONCE. ALSO, THE ENGINE LIGHT CAME ON WHILE DRIVING. DEALERSHIP REPLACED THE ENTIRE MOTOR. VEHICLE BURNED EXCESSIVE FUEL UNDER NORMAL DRIVING CONDITION. THE ABOVE REPAIRS ONLY PROVIDED A TEMPORARY SOLUTION FOR THE PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065882April 18, 2004
SEAT BELTS:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, STEERING, VEHICLE SPEED CONTROL
ONE MORE TIME KIA SEDONA 2002 FAILED TO BRAKE CAR LOST CONTROL FRONT PASSENGER SEAT BELT SNAPPED OUT, LOOKS LIKE POWER STEERING FAILED AND BRAKES ALSO, NOT THE FIRST TIME BRAKES FAILED IN KIA SEDONA. PRIOR TO THIS ACCIDENT THE CONSUMER COMPLAINED TO THE DEALER ABOUT VIBRATIONS WHILE BRAKING. CAR ACCELERATE BY ITSELF (THROTTLE STUCK). *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10062048March 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, VISIBILITY:WINDSHIELD
OUR KIA SADONA IS A 2002 MODEL AND HAS ABOUT 52,000 MILES ON IT. IT HAS HAD PROBLEMS WITH THE TRANSMISSION, BRAKES AND THE WINDSHIELD HAS BEEN REPLACED THREE TIMES ETC. TODAY HOWEVER, MY HUSBAND WAS DRIVING THE VEHICLE WHEN THE FRONT DRIVERS SIDE SEAT IN THE VEHICLE BROKE. THE SEAT BROKE COMPLETELY OUT OF IT'S CHAMBER. THANK GOD THIS DID NOT HAPPEN DURING AN ACCIDENT. THE DEALERSHIP SAID THEY WOULD BE REPLACING THE PART THAT BROKE UNDER THE WARRANTY HOWEVER IT WILL BE AWHILE BEFORE THEY GET THE PART IN. THEY REFUSED TO PROVIDE US WITH A SAFE VEHICLE TO DRIVE DURING THE TIME IT TAKES TO GET IT FIXED AND KIA CORPORATE ALSO REFUSED SAYING THEY DO NOT PROVIDE RENTALS EVEN IF THE PART IS A DEFECT FROM THE MANUFACTURER. THEY PRIDE THEMSELVES ON THE WARRANTY OF THE CAR PARTS BUT WHO CARES HOW MUCH YOU HAVE TO SPEND ON RENTAL CARS WHILE YOURS IS IN THE SHOP SO MANY TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050280March 11, 2004
SEAT BELTS, SEATS:MID/REAR ASSEMBLY, AIR BAGS:FRONTAL
WHILE DRIVING 50 MPH VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT BROKE. ACCORDING TO THE CONSUMER THE SEAT BELT RETRACTOR DID NOT LOCK DURING THE EVENT. DRIVER SUSTAINED NECK INJURIES DURING THE ROLLOVER CRASH. *AK THE BACK SEAT HAD BECOME DISLODGED DURING THE ACCIDENT. RECALL#03V135000. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10058351February 17, 2004
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON JULY 4, 2002 WE PURCHASED A 2002 KIA SEDONA MINIVAN. IMMEDIATELY AFTER DRIVING OUT OF THE DEALERSHIP WE PARKED AT A STORE, WHEN WE RETURNED TO THE VEHICLE IT WOULD NOT START. WE CALLED THE DEALERSHIP AND THEY SENT OUT A TOW TRUCK. THE VAN WAS TOWED TO THE DEALERSHIP AND THE SERVICE ADVISER INDICATED THAT THEY HAD NUMEROUS COMPLAINTS REGARDING A DRIVER SEAT RELAY THAT WAS CAUSING THE BATTERIES TO GO OUT ON THIS YEAR, MAKE AND MODEL OF VEHICLE. HE INDICATED THAT THEY WERE CHANGING ALL RELAYS. THEY REPLACED WITH NEW BATTERY AND NEW RELAY ON THE VAN. THE VAN CONTINUED TO GIVE US PROBLEMS, THE WHOLE ELECTRICAL SYSTEM (STEREO, WINDOWS, DOOR LOCKS) WOULD GO OFF AND ON AS WE WERE DRIVING. IF WE WOULD STOP VEHICLE, THE VEHICLE WOULD NOT START. WE HAD NUMEROUS JUMP STARTS. WE TOOK THE VEHICLE IN APPROX. 4 OR 5 TIMES TO THE DEALERSHIP WITH COMPLAINTS REGARDING PROBLEMS, THERE WAS BLACK SMOKE COMING OUT OF THE EXHAUST WHEN WE WOULD START THE VEHICLE. BRAKES WOULD SQUEAL WHEN APPLIED. VAN WAS TERRIBLY HOT UNDER THE CAR AND IT WOULD BLOW OUT THE HEAT AND ALMOST BURN US. I ASKED THE SERVICE ADVISER IF THEY COULD EXCHANGE THE VAN FOR ANOTHER ONE AND HE INDICATED THAT THEY HAD TO HAVE A CONTINUOUS REPORT OF REPAIRS IN ORDER TO TURN IT IN AS A "LEMON". WE WERE TRAVELING IN MEXICO FOR BUSINESS AND PLEASURE WHEN OUR VAN STARTED ON FIRE ON THE HIGHWAY AND OTHER AUTOS NOTICED AND WAVED US DOWN TO STOP. WE NOTICED, PULLED OFF THE ROAD SAFELY AND ALL 6 ADULT PASSENGERS WERE ABLE TO GET OUT SAFELY AND RUN AWAY FROM THE VEHICLE AS IT STARTED EXPLODING. THE FIRE CAME FROM ALL UNDERNEATH OF THE VAN. THE MEXICAN FEDERAL HIGHWAY POLICE CAME TO WHERE THE VAN WAS AND TOOK A REPORT OF THE INCIDENT. THE VAN BURNT DOWN TO A SKELETON. I REPORTED THE INCIDENT TO THE KIA CUSTOMER SERVICE, THEY DENIED OUR CLAIM WITHOUT NO EXPLANATION. NO ONE EVER CALLED TO FIND OUT THE FACTS OR GATHER INFORMATION. OBVIOUSLY, THEY DID NOT EVEN LOOK AT THEIR OWN SERVICE REPAIR TICKETS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10070909January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
I REALLY NEED HELP AND DON?T KNOW WHAT TO DO. ALSO WITH MY CAR MY ENGINE LIGHT WAS CONSTANTLY ON AND TO THIS DAY THE LIGHT IS PROBABLY STILL ON AND KIA HAVE NOT CONTACTED ME YET AND EVEN THOUGH I HAVE A RENTAL FROM ENTERPRISE THROUGH KIA PAYING THAT IS NOT THE ISSUE I WANT MY CAR SO THAT CAN SELL IT SO THAT I DON?T LOSE MY HOME BECAUSE I AM UNEMPLOYED DUE TO THIS BUCKET OF BOLTS. AND ALSO THE KIA REPAIR MAN STEVE JOHNSON AT KIRKLAND KIA STATED TO ME THAT MY ODOMETER READING WAS INCORRECT AND THE KIA MANUFACTURER TOOK MY CAR TO ANOTHER DEALER BECAUSE I WAD BEING SEEN AT THEIR AUTO SHOP TOO MUCH AND IS BIZARRE OR WHAT? I SPOKE TO A PAUL STAPLETON AT KIA MOTORS AMERICA BECAUSE THEY HAVE HAD MY VEHICLE FOR 30 DAYS STRAIGHT. ON OCT 8 I PICKED MY CAR UP AND 20 MIN LATER MY ENGINE LIGHT WAS BACK ON. THE DAY BEFORE I WAS OFFERED $1000 FOR A GOOD WILL GESTURE FROM KIA. WHEN THE ENGINE LIGHT CAME BACK ON THE NEXT DAY MR. STAPLETON OFFERED TO BUY MY VEHICLE BACK FOR 11,300 AND THAT WAS WITHOUT THE $1000 GOOD WILL. TODAY IS OCT 12TH AND BY THIS AFTERNOON I WILL BE HEARING FROM THIS COMPANY. THIS IS NOT SATISFYING TO ME BECAUSE I STILL HAD A FULL WARRANTY ON MY CAR AND FOR 11,300 I WILL HAVE TO PURCHASE USED AND NO WARRANTY BECAUSE I HAD A 2002 THAT WAS PAID IN FULL AND A FULL WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068733January 15, 2004
SEAT BELTS
LEFT MIDDLE REAR SEAT WILL NOT LOCK CHILD SAFETY SEAT IN PLACE. SEAT BELT SHOULD LOCK IN PLACE ONCE SEAT BELT IS IN USE AND FULLY RETRACTED HOWEVER IT DOES NOT. SEAT BELT HAS BEEN REPLACED THREE TIMES WITH SAME RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051291December 29, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WE PURCHASED THE 2002 KIA SEDONA YESTERDAY 12-28-03. WE DROVE THE CAR FOR ABOUT 45 MINUTES TODAY, STOPPED FOR DINNER AT A FAST FOOD RESTAURANT AND THEN DROVE AGAIN FOR ABOUT 10 MINUTES WHEN WHILE DRIVING THE VEHICLE, THE BATTERY AND BRAKE WARNING LIGHTS FLASHED ON AND OFF A FEW TIMES, THEN STAYED ON. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE RADIO SHUT OFF AND WOULD NOT COME BACK ON. THEN THE SEATBELT WARNING LIGHT CAME ON AND THE DASH LIGHTS, EXTERIOR AND INTERIOR LIGHTS DIMMED. WHILE CAR WAS STILL IN MOTION, THE SUNROOF WOULD NOT CLOSE AND THE OTHER WINDOWS WERE VERY SLOW AT CLOSING. THE CAR SHUDDERED A COUPLE OF TIMES AS IF READY TO STALL. WE MADE IT HOME JUST IN TIME, THE CAR STALLED AND WOULD NOT RESTART. WE WERE ABLE TO CLOSE THE SUNROOF, BUT IT WAS VERY SLOW. WE HAVE TRIED TO CHARGE THE BATTERY, BUT IT DOES NOT SEEM TO BE TAKING A CHARGE. SECONDLY THE SEATBELT INDICATOR LIGHT DOES NOT SOUND OR INDICATE THAT SEATBELTS ARE NOT BUCKLED. THIRDLY THERE IS MOISTURE UNDER THE DRIVERS SIDE HEAD LIGHT. ALSO, WHEN THE VEHICLE IS IN MOTION AND THE DVD PLAYER IS OPERATING, THERE IS A WHISTLING SOUND HEARD THROUGH THE DVD HEADPHONES/SOUND DURING ACCELERATION. WE WILL BE NOTIFYING THE DEALER TOMORROW MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049760December 15, 2003
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
LOCKING MECHANISM FOR REAR SEAT HEAD RESTARIANTS (4) HAVE FAILED. FAILURE DOES NOT ALLOW THE HEAD RESTRAINT TO BE ADJUSTED AND LOCKED IN A POSITION ABOVE THE SEAT BACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049762December 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE SHUTTERS AND PULLS WHEN BRAKES APPLIED FROM FREEWAY SPEED ON DOWNHILL EXIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049763December 15, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
UNKNOWN ELECTRICAL DRAIN IN ELECTRICAL SYSTEM LEAVES BATTERY DEAD. HAS HAPPENED ON SEVERAL OCCASIONS REQUIRING JUMP STARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049067December 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
BROUGHT 2002 KIA SEDONA IN JULY 2002 AND TRANSMISSION WENT OUT IN SEPTEMBER 2002. TRANSMISSION WAS REPLACED AND EVER SINCE ON COLD MORNINGS TRANSMISSION JERKS VIOLENTLY SEVERAL TIMES WHILE DRIVING. HAS BEEN TO SHOP SEVERAL TIMES FOR REPAIR BUT KIA SERVICE RESPONSE TO PROBLEM IS LET CAR WARM UP FOR 15 MINUTES OR SO BEFORE YOU DRIVE OFF. THIS SOLUTION IS NOT WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049809December 1, 2003
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING SEAT BACK RECLINER BOLT BROKE. DRIVER'S SEAT BACK FELL BACK, CAUSING THE DRIVER TO LOSE CONTROL TEMPORARILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047322November 21, 2003
TIRES:SIDEWALL
SIDE WALL OF ORIGINAL TIRES HAVE BLOWN OUT WHEN WHEEL WAS TURNED INTO CURB AND MADE SLIGHT CONTACT WITH CURB. THIS HAS HAPPENED TWICE AND VEHICLE HAS ONLY 13,000 MILES ON IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041590October 10, 2003
STEERING, TIRES
2002 KIA SEDONA AT 19,604 MILES TOOK IT TO THE DEALERSHIP FOR THE FLOORBOARD BUCKLES ON THE DRIVER SIDE WHEN THE STEERING WHEEL IS TURNED TO A FULL ROTATION, NO PROBLEM FOUND AT THAT TIME , THEY SAID THEY COULD FEEL NOTHING. AT 25,000 MILES RETURNED TO THE DEALERSHIP WITH THE SAME PROBLEM, TEST DROVE THEY COULD FEEL THE FLOORBOARD BUCKLE AND WAS TOLD IT IS NORMAL. NOW AT 41,000 MILES I HAVE THE SAME PROBLEM BUT THE INSIDES OF THE FRONT TIRES WORE DOWN TO THE CORDS AND I HAD TO HAVE THE TIRES REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041280October 5, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT KEEPS COMING ON, EVERY 2000 MILES. IT IS ALWAYS THE SAME THING, A RICH FUEL MIXTURE. THIS PROBLEM AFFECTS THE ACCELERATION OF THE VEHICLE. WHEN THE DRIVER STEPS ON THE GAS, THE CAR EITHER BUCKS AND WON'T GO, OR JUST BOGS DOWN AND WON'T ACCELERATE. THIS IS DANGEROUS WHEN TRYING TO MERGE IN TRAFFIC ON BUSY, CONGESTED HIGHWAYS. EVERYTIME THIS HAPPENS, WE TAKE IT TO THE DEALER AND THEY KEEP IT SEVERAL DAYS TO A WEEK BEFORE THEY CAN FIGURE OUT WHAT IS WRONG. THIS IS THE 3RD TIME SINCE APRIL 2003 FOR THE SAME ISSUE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024779October 1, 2003
SEAT BELTS:REAR/OTHER
THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE PASSENGER SIDE MIDDLE ROW SEAT BUCKLE BECAME UNLATCHED WHICH WAS OCCUPIED BY AN INFANT IN A CAR SEAT. *AK THERE WERE THREE INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10038559September 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT A NORMAL SPEED VEHICLE WILL OVERHEAT, CAUSING THE FLUID TO BURN DRY. THERE IS NO POWER OR ACCELERATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034401August 22, 2003
VISIBILITY:WINDSHIELD
CONSUMER STATES THAT WINDSHIELD CRACKED WHILE SITTING IN DRIVEWAY, AND MECHANIC REPLACED IT. SECOND TIME WINDSHIELD CRACKED, THE SAME THING HAPPENED. BUT NOW THEY DO NOT WANT TO REPLACE IT BECAUSE THEY CLAIM THAT A VERY SMALL ROCK HIT THE WINDSHIELD AND CAUSED IT TO CRACK. HOWEVER, IT DID NOT CRACK BECAUSE HE HAD NOT BEEN DRIVING VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031204August 10, 2003
ELECTRICAL SYSTEM
REMOTE ENTRY LOCKS OFTEN DO NOT WORK. DEALER SAID OTHER OWNERS HAVE COMPLAINED OF THE SAME THING BUT MANUFACTURER IS UNABLE TO PINPOINT THE PROBLEM AND NO FIX IS CURRENTLY AVAILABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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