Kia Sedona Complaints (2015)

140 consumer complaints on file.

#11221961June 23, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAKATA RECALL: OUR 2015 KIA SEDONA'S WHEN IN MOTION OR STATIONARY, THE TURN SIGNAL COMPONENT DOES NOT SIGNAL THE DIRECTION WE HAVE SELECTED. WHEN I CHOOSE LEFT TURN IT SIGNALS RIGHT TURN. I HAVE TO PLAY WITH THE TURN SIGNAL LEVER ABOUT 10 TIMES BEFORE IT MAY OR MAY NOT SIGNAL THE PROPER DIRECTION. THIS IS EXTREMELY DANGEROUS AS THE CARS AROUND US THINK WE ARE PLANNING TO GO RIGHT INSTEAD OF LEFT EACH INTERSECTION. PLEASE ISSUE A RECAL ON THESE TURN SIGNAL COMPONENTS FOR 2015 KIA SEDONA MINIVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221388June 20, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I USE MY BLINKERS, QUITE OFTEN THE HEAD LIGHTS WILL GO ON AND OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218061June 5, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 KIA SEDONA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE AIR BAGS WERE DISABLED FROM A SENSOR LOCATED UNDER THE FRONT PASSENGER SEAT. KIA OF SOUTH AUSTIN (5306 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 444-6635) QUOTED THAT THE REPAIR WOULD COST OVER $1,000 AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER AGREED TO SPLIT THE REPAIR COST. THE MANUFACTURER PAID FOR THE PARTS AND THE CONTACT PAID FOR THE LABOR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V109000 (ELECTRICAL SYSTEM) THAT OFFERED REIMBURSEMENT FOR PREVIOUS REPAIRS. THE DEALER STATED THAT THE PART WAS FINE AND NO REPAIRS WERE NEEDED. THE CONTACT SUBMITTED A REQUEST FOR REIMBURSEMENT, BUT WAS DENIED SIX WEEKS LATER. THE FAILURE MILEAGE WAS 71,718.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202633April 20, 2019
EXTERIOR LIGHTING
THE REAR HOUSINGS FOR THE TURN SIGNALS ARE FILLING WITH RAIN WATER. THE WATER LEAKAGE WILL RENDER THE SIGNALS INOPERABLE. THE DRIVER MAY NOT EVEN BE AWARE OF THIS HAZARD. APPARENTLY, THIS IS A COMMON SAFETY PROBLEM AS THE SEALS OR PLASTIC HOUSING MAY BE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196989April 17, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS GO OFF FOR .5 TO 5 SECONDS WHEN I TURN ON THE BLINKERS ON WHILE DRIVING AT NIGHT CAUSING TOTAL DARKNESS. I DO NOT KNOW IF THE TAIL/BRAKE LIGHTS ARE AFFECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193630April 3, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
CHECK BGD WARNING LIGHT CAME ON SCREEN WHILE TRAVELLING AT 40-45 MPH ON A STRAIGHT STRETCH OF CITY ROAD. CAR IMMEDIATELY SLOWED DOWN. LOST POWER BRAKES AND POWER STEERING. OTHER DASHBOARD LITES CAME ON - -CHECK ENGINE LIGHT,ETC. I BROUGHT VEHICLE TO STOP AND PLACED TRANSMISSION INTO PARK,. VEHICLE DID NOT RESTART AND THE TRANSMISSION WAS LOCKED..DEALER RETAINED VEHICLE FOR 28-30 DAYS AND WAS NOT ABLE TO REPAIR IT. DEALER SUBSEQUENTLY REPURCHASED THE VEHICLE FROM ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183357March 1, 2019
ENGINE
WAS DRIVING AT A LOW SPEED 25 MPH UP A SLIGHT HILL AND THE CAR BEGAN TO SPUTTER AND LOOSE POWER THEN COMPLETELY STALLED, WHEN I TRIED TO RESTART IT WOULDN'T TURN OVER JUST CRANK HAD IT TOWED TO THE KIA DEALER WHERE THEY INFORMED ME THE MOTOR HAD SEIZED UP AND WOULD NEED REPLACED AT A COST OF 7,000$ THEY DIDN'T KNOW WHY THE VEHICLE HAS 82,000 MILES WAS COMPLETELY FULL OF OIL WITH NO ABNORMALITIES AND A HALF TANK OF GAS THERE WERE NO WARNING LIGHTS IN AND NO ISSUES WITH THE VEHICLE PRIOR TO THIS EPISODE SINCE I WAS THE SECOND OWNER, BOUGHT IT USED THE POWER TRAIN WARRANTY WASN'T IN EFFECT THEY HAVE NO EXLAINATION FOR WHY IT HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165151January 8, 2019
AIR BAGS
THE AIR BAG LIGHT IS ON AND STAYS ON. IT USE TO ONLY COME ON EVERY ONCE AND A WHILE BUT NOW STAYS ON ALL THE TIME. ALSO THE PASSENGER AIR BAG INDICATOR LIGHT IS NOT WORKING CORRECTLY. THE PASSENGER SEAT BELT LIGHT FLASHES WHEN THERE IS NO ONE IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162118December 17, 2018
ELECTRICAL SYSTEM
TAKATA RECALL SLIDING DOORS DO NOT PROPERLY CLOSE ALL THE TIME AND CAN POP OPEN WHILE DRIVING. SO I HAVE TO GET OUT AND CLOSE THE DOOR BY HAND. THIS HAS HAPPEND ON DIFFERENT OCCASIONS SINCE NOVEMBER OF 2016. THE KIA DEALERSHIP I WENT TO SAID THEY FIXED THE PROBLEM BUT STILL HAD ISSUES AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161882December 16, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOR ABOUT 6 WKS NOW WHILE DRIVING SPECIALLY AT NIGHT MY HEADLIGHTS WILL RANDOMLY FLICKER OFF AND ON, AND THERE HAVE BEEN SEVERAL TIMES WHERE THE AUTOMATIC HEADLIGHTS JUST TURN OFF AND STAY OFF. IT HAS HAPPENED WHILE DRIVING AND WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150893November 12, 2018
STRUCTURE:BODY
NEITHER OF THE REAR SLIDING DOORS WILL FULLY CLOSE WHEN ENGAGED OR ACTIVATED BY USING THE AUTOMATIC DOOR CLOSURES. YOU HAVE TO PHYSICALLY PRESS THE REAR OF THE DOORS IN ORDER FOR THEM TO ENGAGE THE LOCKING MECHANISMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150873November 11, 2018
AIR BAGS
AIRBAG LIGHT IS STAYING ON. IT HAS NOT BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145268November 4, 2018
ENGINE
ON 9/4/18, WHILE DRIVING ON THE PARKWAY I NOTICED MY CAR WAS SLUGGISH & MAKING A NOISE UPON ACCELERATION. I THOUGHT IT WAS MY MUFFLER BECAUSE I DIDNT HAVE ANY WARNING LIGHTS ILLUMINATED ON MY DASHBOARD TO INDICATE A MAJOR PROBLEM. AS I EXITED THE PARKWAY, MY CAR STALLED & I COASTED TO THE SIDE OF THE ROAD. I WAS ABLE TO START IT A COUPLE MORE TIMES BEFORE IT DIED FOR GOOD. I HAD THE CAR TOWED TO THE NEPTUNE NJ KIA WHERE WE AUTHORIZED A $400 PARTIAL TEAR DOWN OF THE ENGINE WHICH WE THOUGHT WAS TO DIAGNOSE THE PROBLEM BUT IT WAS ONLY TO TAKE SOME PICTURES OF THE ENGINE & OIL FILTER FOR THE WARRANTY DEPT. WE WERE THEN ASKED TO PROVIDE MAINTENANCE RECORDS WHICH WE COULDN'T SINCE MY HUSBAND DID THE MAJORITY OF WORK & WE DIDN'T THINK TO KEEP RECEIPTS BEING THAT WE'D NEVER BEEN IN THIS SITUATION WITH OUR OTHER CARS. WE'VE BEEN FIGHTING THIS FOR A COUPLE MONTHS NOW BUT OUR WARRANTY HAS BEEN DENIED FOR "LACK OF MAINTENANCE" AS THEY STATED WE HAVE SLUDGE IN OUR ENGINE. HOWEVER, THIS PROBLEM IS BIGGER THAN MY LACK OF RECEIPTS. LACK OF RECEIPTS DOESN'T MEAN LACK OF MAINTENANCE! KIA HAS A HUGE PROBLEM WITH THEIR ENGINES AND THEY'RE USING THIS TECHNICALITY AS A WAY TO DENY COVERAGE EVEN THOUGH THEIR OWN 2015 WARRANTY MANUAL STATES "WARRANTY COVERAGE WILL NOT BE DENIED SOLELY BECAUSE THERE IS NO RECORD OF MAINTENANCE. HOWEVER, FAILURES CAUSED BY LACK OF REQUIRED MAINTENANCE ARE NOT COVERED BY THE WARRANTY." WHERE'S THE PROOF WE DID ANYTHING WRONG? TO THIS DAY THEY STILL "DONT KNOW" WHAT WENT WRONG WITH MY CAR AS THERE WERE NO FAULT CODES PULLED FROM MY ECU & A FULL ENGINE TEAR DOWN WAS NOT DONE. ALSO, THE DEALER SAID THEY ARE NOW OUT OF $7K LONG BLOCKS FOR MY CAR WONDER WHY? AND TOLD ME I'D HAVE TO GO WITH A SHORT BLOCK AT A COST OF $17K (EXTRA PARTS & LABOR REQUIRED) OR FIGURE OUT HOW TO GET AN ENGINE ON MY OWN. THIS IS HAPPENING TO TOO MANY PEOPLE & NEEDS TO BE ADDRESSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132390September 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I DROVE THE VAN IN THE MORNING AND ALL WAS WELL. STOPPED AT A GROCERY STORE AND WHEN I STARTED IT UP IN THE AFTERNOON THE STABILITY CONTROL SENSOR AND THE ANTI LOCK SENSOR STAYED ON ALL THE TIME. GOT HOME, TURNED THE VAN OFF THEN ON AGAIN AND THE SENSOR WARNING LIGHTS DIDN'T REBOOT. DON'T KNOW WHAT THE PROBLEM IS BUT WILL TAKE TO DEALERSHIP FOR DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123615August 31, 2018
STRUCTURE:BODY
WHEN MY DRIVER SIDE SLIDING DOOR CLOSES THE DOOR MAKES A LOUD GRINDING SOUND AND THE SENSOR WONT REGISTER THAT IT IS CLOSED. THE LIGHTS WILL STAY ON INSIDE BECAUSE THE DOOR IS STILL "OPEN" EVEN THOUGH IT LOOKS CLOSED. YOU HAVE TO PHYSICALLY PUSH THE BACK OF THE DOOR UNTIL YOU HEAR A CLICK, WHICH I ASSUME OF A LATCH ENGAGING. OR YOU CAN TURN THE POWER DOOR OFF AND CLOSE IT MANUALLY. THIS HAS BEEN GOING ON CONSISTENTLY FOR ABOUT 6 MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118805August 9, 2018
STRUCTURE:BODY
THE POWER SLIDING DOOR FAILS TO LOCK PROPERLY AT THE REAR OF THE DOOR. THIS MEANS THAT THE DOOR IS NOT SECURED EFFECTIVELY. THERE ARE NO WARNING SIGNS ON THE DASHBOARD THAT THE DOOR IS NOT SECURE. THE ONLY SIGN IS THAT A GRINDING/RUBBING NOISE IS MADE DURING THE CLOSING PROCESS AND THAT IT CAN BE SEEN THAT THE DOOR IS VISIBLY NOT CLOSED WHEN VIEWED FROM OUTSIDE THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113487July 25, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
POWER SLIDING DOORS DO NOT CLOSE ALL THE WAY MAKES A GRINDING NOISE WHEN IT IS CLOSING THE DOOR DOES NOT LATCH WHEN THE DOOR IS SUPPOSE TO BE CLOSED WHICH IN RETURN DOES NOT ALLOW THE DOORS TO LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113000July 23, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
PASSENGER SIDE SLIDING DOOR GRINDS WHEN ATTEMPTING ELECTRONIC CLOSURE. SOMETIMES IT DOESNT CLOSE COMPLETELY. ON THIS OCCASION, DOOR WAS COMPLETELY CLOSED, NO DOOR LIGHT ON, AND WHILE DRIVING ON THE HIGHWAY THE DOOR ELECTRONICALLY OPENED WHILE AT SPEED. OUR 2 YEAR OLD CHILD WAS IN HIS CAR SEAT ON THAT SIDE PROVIDING A LIFE-THREATENING SITUATION WITH THE OPEN DOOR. TOOK IT TO THE DEALERSHIP AND THEY SAID THE MOTOR NEEDED TO BE REPLACED, BUT EVEN IF THE MOTOR WAS FAULTY, UNDER NO CONDITIONS SHOULD THE DOOR OPEN WHILE AT SPEED. THE MANUAL SPECIFICALLY STATES THAT THE DOOR WILL NOT OPEN WHEN OPERATING OVER 5MPH, AND YET, IT DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099926June 5, 2018
WHEELS, AIR BAGS, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2015 KIA SEDONA. AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THREE OF THE TIRES WERE FAULTY AND THE AIR BAGS WERE DISABLED. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND SHOOK. THE CONTACT CALLED THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THE COLLISION LIGHT BURNED OUT. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A KIA DEALER AND THEY WOULD REPAIR IT FOR FREE. THE VEHICLE WAS TAKEN TO HUDSON KIA (36 WATER ST, JERSEY CITY, NJ 07305, (201) 380-1220) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE DISABLED BECAUSE OF THE SENSOR THAT NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE FRONT DRIVER SIDE TIRE AND BOTH REAR TIRES WERE FAULTY AND THE BELT WAS SEPARATING FROM THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,073.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093656May 14, 2018
ELECTRICAL SYSTEM
ABOUT 2 YEARS AGO I TOOK MY VEHICLE TO THE SERVICE DEPARTMENT TO GET THE A/C HEATER CONTROL UNIT REPLACED UNDER FACTORY WARNING, THIS WAS AT 70,000 MILES, THEN AT ABOUT 130,000 I HAD TO GET IT REPLACED AGAIN, ONLY THIS TIME IT WAS NOT UNDER A FACTORY WARRANTY THE REPLACEMENT PART COSTS FROM $1200 TO $1500. I ENDED UP REPLACING IT MYSELF AND AS I BEGAN TO REPLACE THE UNIT I NOTICED SOMETHING DISTURBING. THE A/C POWER BUTTON HAD MELTED AND BURNT, THE CONNECTORS WERE NEVER REPLACED THE FIRST TIME KIA REPAIRED THE A/C CONTROL UNIT UNDER WARRANTY. I THEN KNEW WHAT THE PLASTIC BURNING SMELL WAS WHEN MIGHT A/C WAS TURNED ON. I ASKED THE KIA SERVICE TECHNICIAN WHY DOES THIS KEEP HAPPENING HE TOLD ME IT WAS BECAUSE I USED THE CAR FOR UBER AND THE SYSTEM WAS NOT DESIGNED TO BE RAN AS MUCH AS I DRIVE THE CAR, THE PICTURES ARE ATTACHED. IN APRIL OF THIS YEAR AT ABOUT 201,232 MILES MY FRONT BLOWER MOTOR STOPPED WORKING AS I WENT TO GET IT REPLACED, I NOTICED THE SAME ISSUED WITH THE CONNECTOR. THE PLASTIC CONNECTOR BURNT OUT AND SHORTED THE BLOWER MOTOR, AND JUST WHEN I THOUGHT THAT WAS A COINCIDENT, I UNPLUGGED THE BLOWER MOTOR RESISTOR TO CHECK IT AND FOUND THAT CONNECTOR THERE TOO HAD BEEN MELTING AND BURNING. I AM INFORMING YOU, OF THIS PROBLEM BECAUSE IT KEEPS HAPPENING IT SEEMS ABOUT EVERY 70K TO 80K MILES ON THE A/C CONTROL UNIT BECAUSE I AM ABOUT TO PUT A 4TH A/C CONTROL IN MY VEHICLE, I AM FEARFUL OF FIRE HAZARD/POTENTIAL THIS MAY CAUSE. THIS IS GETTING EXPENSIVE TO CONTINUE TO HAVE TO REPLACE/REPAIR PARTS BECAUSE THE CAN'T WITHSTAND HEAT. THE FIRST FOUR PICTURES ARE FROM THE A/C CONTROL UNIT THE LAST PICTURE IS FROM THE BLOWER MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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