Kia Sedona Complaints (2018)

49 consumer complaints on file.

#11349652August 16, 2020
ELECTRICAL SYSTEM
VEHICLE DIES IF NOT DRIVEN FOR 5-6 DAYS. I BELIEVE THIS IS RELATED TO AN ELECTRICAL ISSUE IN THE PASSENGER SIDE SLIDING DOOR AS THIS DOES NOT HAPPEN IF YOU DON'T USE THE SLIDING DOOR. POTENTIALLY RELATED TO RECALL 18V338000. VEHICLE HAS HAD 3 NEW BATTERIES, SO NOT AN ISSUE WITH THE BATTERY. VEHICLE DIED AT THE DEALERSHIP AFTER BEING PARKED WITHOUT USE FOR 5 DAYS. DEALERSHIP CANNOT DIAGNOSE ISSUE, AND SAYS THE ANSWER IS TO DRIVE THE VAN EVERY DAY. VEHICLE HAS BEEN TO DEALERSHIP 3 TIMES FOR THIS ISSUE WITHOUT A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279424November 11, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS IS [XXX] MY PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277470November 1, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 KIA SEDONA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WOULD OPEN AND CLOSE ON ITS OWN. THE CONTACT TOOK THE VEHICLE TO BILL COLE AUTOMALL (LOCATED AT 10005 BIG LAUREL HWY, BLUEFIELD, WV 24701, 304-327-0511), BUT THEY COULD NOT DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241300August 2, 2019
TIRES
TL* THE CONTACT OWNS A 2018 KIA SEDONA EQUIPPED WITH KUMHO CRUGEN PREMIUM TIRES, SIZE: 235/65R17 (NA). WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIRE TREAD SEPARATED. THE DEALER WAS CONTACTED, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 19,040 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208350May 17, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 KIA SEDONA. THE CONTACT STATED THAT THE POWER SLIDING DOOR SENOR FAILED CAUSING THE CONTACT TO GET TRAPPED BETWEEN THE DOOR. THE FAILURE HAPPENED INTERMITTENTLY. ANCIRA KIA (6139 BANDERA RD, SAN ANTONIO, TX 78238 (210) 509-2913) DIAGNOSED AND REPAIRED THE SLIDING DOOR SENOR BUT THE FAILURE REOCCURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183515March 1, 2019
AIR BAGS, SEATS
WE PURCHASED BRAND NEW A 2016 KIA SEDONA FROM THE DEALERSHIP. WITHIN THE 2 YEARS WE OWNED IT WE HAD TO TAKE IT INTO THE DEALERSHIP FOUR TIMES BECAUSE THE AIRBAG LIGHT WOULD COME ON AND STAY ON, OR WOULD FLICKER OFF AND ONE AS I WAS DRIVING DOWN THE ROAD. THEY FOUND IT TO BE AN ISSUE WITH THE PASSENGER AIRBAG. THEY REPAIRED IT THE FIRST THREE TIMES AND THE LIGHT WOULD STAY OFF FOR A WHILE. THE FOURTH TIME WE TOOK IT IN THEY SAID THEY WERE GOING TO TRY REPLACING THE WHOLE SEAT TO SEE IF THAT HELPED. WE DECIDED THAT WE DIDN'T WANT TO RISK IT HAPPENING AGAIN AS THE VAN WAS LESS THAN 2,000 MILES FROM BEING OUT OF WARRANTY. SO, WE TRADED IT IN FOR A 2018 KIA SEDONA WHICH NOW, AT 1400 MILES, HAS THE SAME ISSUE! WE HAVE ALREADY TAKEN IT IN TWICE TO THE HAVE ISSUE REPAIRED. WHAT ARE THE ODDS OF HAVING THE EXACT SAME ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153048November 21, 2018
VISIBILITY/WIPER
WE ONLY HAD OUR VEHICLE 5 MONTHS AND MY HUSBAND WAS SITTING IN TRAFFIC DURING A SNOWSTORM AND THE WIPERS STOPPED WORKING. WE TOOK THE VEHICLE TO THE DEALER AND THEY TOLD US IT'S NOT A MANUFACTURER'S DEFECT SO WE WOULD HAVE TO PAY $507 OUT OF POCKET TO REPLACE THE WIPER MOTOR. THEY CLAIM THAT HAPPENED FROM SOMEONE MOVING HEAVY SNOW OFF THE WINDSHIELD WITHOUT CLEARING OFF THE WINDSHIELD FIRST. MY HUSBAND HAS AN ICE SCRAPER AND HE TOLD ME HE USED IT, NOT TO MENTION, HE KEPT THE HEAT ON THE WINDOW THE ENTIRE TIME. I THINK IT'S RIDICULOUS FOR THEM TO HAVE US TO BELIEVE THAT ON THE FIRST SNOWSTORM OF THE YEAR, THE WIPER TEETH GOT RUINED FROM SNOW, WHAT'S THE PURPOSE OF THE WIPERS? IT HAS BEEN ALMOST A WEEK SINCE WE LEFT THE DEALER AND THEY HAD NO CONSCIOUS ABOUT US DRIVING OUT OF THERE WITH NO WIPERS. WE CANNOT AFFORD $507 SO OUR FREEDOM TO DRIVE OUR BRAND NEW CAR WHENEVER WE WANT IS LIMITED UNTIL WE FIGURE OUT WHAT WE CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110837July 11, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
IF YOU REMOVE PRESSURE FROM THE ACCELERATOR WHEN THE TRANSMISSION WANTS TO SHIFT SOMETIMES THERE IS A LOSS OF ACCELERATION AND THE VEHICLE WILL START SLOWING DOWN WITH THE ENGINE RUNNING WITH NO ENGINE WARNING LIGHT COMING ON. THIS INTERMITTENT PROBLEM HAS HAPPENED WHEN THE TRANSMISSION SHIFTS AT APPROX. 2, 9, 19, 25, 40, 55 AND 62 MPH. WHEN THIS HAPPENS THE ACCELERATOR BECOMES DISABLED, THE VEHICLE STARTS TO SLOW. TAPPING THE BRAKE WILL SLOW THE VEHICLE FASTER AND THE ACCELERATOR IS OK/ENABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101192June 11, 2018
UNKNOWN OR OTHER
VEHICLE MPG IS NOT ACCURATE. STATES 18-24 MPG. WE ARE GETTING 17 MPG ON AVERAGE WITH SOME HIGHWAY DRIVING. FILLING UP TANK EVERY 4-5 DAYS ABOUT 15 GALLON OF FUEL EACH FILL UP. VAN IS NEW AND HAS 2500 MILES. FEEL THAT MILEAGE CLAIM IS NOT ACCURATE. 3.3L ENGINE. 2018 KIA SEDONA EX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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