Kia Sedona Complaints (2018)

49 consumer complaints on file.

#11617981October 3, 2024
ENGINE
I took the vehicle to get serviced to check the engine light coming on. The Kia dealership stated that the CVVT Assembly and Oil Control Valve had to be replaced. The entire engine would have to be replaced if there was engine damage. The check engine would turn off for a couple of days and then turn back on. When the light would turn off, there was a lack of power, causing a lag in the throttle control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608711August 15, 2024
ENGINE
108,000 miles failed engine due to know rod issues with this engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608210August 13, 2024
ENGINE
While driving at highway speed all the dashboard lights came on and the engine instantly quit. I managed to pull the wheel and coast to the side of the road, which was difficult with no power steering. I tried restarting the engine, but it would not stay running. I had to have the car towed to the mechanic who, upon inspection, found the engine seized due to no oil. An engine replacement was required. All routine maintenance performed on this engine and records were provided. The dealership where I purchased the vehicle refused to replace the engine under warranty, 92330 miles, stating the engine showed "sludge" and was not maintained, this despite my providing maintenance records. This catastrophic engine failure was caused by a manufacturing/engineering defect in the GDI engine causing the engine to burn oil excessively. There was no indication of a problem prior to the failure. The failure at highway speed could have easily caused serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602819July 16, 2024
AIR BAGS
Since shortly after buying the van we have been getting airbag warning lights. Just about every part of the system has been replaced, but the airbag light still comes back on. Just got the van back from the dealer today for the 9th time, and after about an hour of driving, the light is back on again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601005July 10, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving my 2018 Kia Sedona on [XXX]. I had all 4 of my kids with me in the van, I heard a click, click, click, then the car went dark, in the middle of the road no warning nothing. There was no light or anything that came on as a warning. It just died. It was scary to go through that with my kiddos. We are devastated as the car is only 6yrs old and it wont work at all. Had it towed to my local auto shop. They said the engine is defective and needs to be replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595189June 18, 2024
ENGINE
10 mile drive to town. On return home, smoke began pouring from the engine compartment. Within 3-4 minutes flames came from grill area, and within 15 minutes entire car was engulfed in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11589582May 20, 2024
ENGINE
Vehicle was idling when smoke and fire started presumably from the engine causing a car fire. We are the insurance company that paid for the car and Clearcover Insurance is now the owner.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11525832June 7, 2023
AIR BAGS, ELECTRICAL SYSTEM, SEATS
I have the air bag indicator light and the diagnostic codes consistent with NHTSA Campaign Number 19V109, Kia Recall Number SC175. The recall mentions the wiring harness being damaged and my harness is damaged, with two wires severed. However, because my vehicle was manufactured 2 months after the recall cutoff date, Kia believes this recall does not pertain to my vehicle. I believe otherwise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511880March 14, 2023
ENGINE
We barely use it and just for Sunday service only which our church is just 2 miles away from our home. We did the oil change last July 2022 and on December 2022, Suddenly the engine stops working (ONLY 120 MILEAGE ADDED). NO WARNING LIGHTS or INDICATION saying ENGINE OLI needs to change. My son heard a clunk noise while he's on the way home. Huntington Beach Hyundai Service center said that the ENGINE BROKE DUE TO OIL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506536February 10, 2023
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11506236February 8, 2023
EXTERIOR LIGHTING
The headlights are auto leveling based on load. Although there is no load in my vehicle the headlights do not shine out very far in front of the vehicle. There is a very distinct cut off line on the road. There is no way of adjusting them. This is very dangerous because you cannot see whats ahead of the vehicle in the dark. The attached photo is the headlights shining on my garage door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504405January 30, 2023
UNKNOWN OR OTHER
Something came through the front grill and damaged the a/c condenser. Grill is open holes and doesn’t provide enough protection to the condenser and radiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487739October 3, 2022
STEERING
Steering wheel became stiff and it's not steering. Yes, vehicle is available for inspection. Driving on freeway with my children in the vehicle when wheel became stiff. Was able to get off ramp and get home. Incident happened on 10/02/2022, currently on 2 hour hold with Kia (800-333-4542). Called local dealership, but was sent to voice mail for service department. No, vehicle has not been inspected. There were no warning lamps or messages at time of incident nor prior symptoms. Turned vehicle on this AM (10/03/2022) and no warning lights nor messages have appeared. Checked power steering fluid level and it is at the recommended level.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471701June 30, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460521April 12, 2022
AIR BAGS
The contact owns a 2018 Kia Sedona. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and an unknown software was updated however, the vehicle was not repaired. The contact was informed that the air bag needed to be replaced. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460448April 11, 2022
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2018 Kia Sedona. The contact stated that while the vehicle was parked in the street, the smart lift automatically engaged and the contact was tramped in between her vehicle and another parked vehicle. The lift does not disengage when sensing a person when lifting or descending. The contact stated that she heard the censor but could not move. The vehicle was not taken to the dealer nor repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414432April 29, 2021
WHEELS
AT 18,870 MILES THE LEFT FRONT TIRE OF MY 2018 KIA SEDONA SX LIMITED (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THEY PLACED THE TIRE ON THE RIGHT SIDE AND PULLED TO RIGHT. THEY SUGGESTED I TAKE IT TO THE KIA DEALER TO HAVE CAM BOLTS ADJUSTED. WENT TO KIA DEALER WHERE I PURCHASED THE VAN. THEY WERE NO HELP REFUSED TO DO ANYTHING THEY SAID NOTHING WRONG WITH THE TIRE. WENT BACK TO FIRESTONE AND PURCHASED A NEW KUMHO CRUGEN 235/55/R19 TIRE AND HAD IT PUT ON.UPON EXAMINING THE TIRE THEY SAID THE STEEL BELTS HAD SHIFTED. CONTACTED KIA DEALER WITH NO RESPONSE. CONTACTED KIA CORPORATE AND RECEIVED A REFUND FOR COST OF NEW TIRE. AT 39,444 MILES AGAIN THE LEFT FRONT TIRE (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL SEVERELY TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THE STEEL BELTS HAD SHIFTED SEVERELY MISHAPING THE TIRE. AT THIS POINT I PURCHASED 4 NEW TIRES OF A DIFFERENT BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396091February 13, 2021
ELECTRICAL SYSTEM
RADIO AND REAR CAMERA NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390707January 29, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2018NKIA SADONA HAVING ISSUES STARTING UP AFTER SITTING OVER NIGHT GET IN TRY TO START NO START BUT LIGHTS ON DASH TURN ON ENGINE NO CRANK. AFTER DOING ON AND OFF LOCK UNLOCK IT TENDS TO START .. CANNOT CHECK WHAT'S GOING ON DUE TO INTERMITTING ISSUES OVER LONG PERIODS OF TIME. ITS NOT ALL THE TIME SOME TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361133September 25, 2020
WHEELS
2 OF THE 4 KUMHO CRUGEN PREMIUM 235/60R18 TIRES ON OUR KIA SEDONA HAVE HAD TREAD SEPARATION. 21,000 MILES ON THE CAR SO FAR. CAR WAS IN MOTION AND EXPERIENCED RATTLING AND SHAKING EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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