Kia Sedona Complaints (2014)

39 consumer complaints on file.

#11234250July 23, 2019
STRUCTURE:BODY
THE SIDE SLIDING DOORS WILL NOT LOCK. THIS CREATES A SAFETY HAZARD FOR MY CHILDREN. THE LOCKS WILL NOT LOCK BY THE AUTOMATIC ACTUATOR WHEN THE CAR IS PLACED IN MOTION . AND THEY WILL NOT LOCK WITH THE POWER BUTTON ON THE CONTROL PANEL, NOR WILL THEY LOCK WITH THE ELECTRONIC KEY FOB. THEY WILL HOWEVER, LOCK MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229971July 8, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REAR TAILGATE WILL NOT UNLOCK OR OPEN, AND THERE IS NO MANUAL WAY TO OPEN IT. THIS IS AN UTMOST SAFETY CONCERN FOR ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208142May 16, 2019
EXTERIOR LIGHTING
YESTERDAY BOTH FRONT TURN SIGNALS STOPPED WORKING, TODAY WHEN I TURNED ON CAR I GOT A CHECK ENGINE LIGHT AND THE HORN STOPPED WORKING. AND NOTICED WHEN I TOOK IT IN TO THE AUTOZONE TO HAVE IT CHECKED THE FRONT LIGHTS WEREN'T WORKING. LESS THAN A MONTH AGO THE PUMP FOR THE WINDSHIELD WIPER FLUID QUIT WORKING. I HAVE MANUAL SEATS IN THE CAR. I FOUND A RECALL ON THE WIRING HARNESS BUT THAT DIDN'T ENCOMPASS THE 2014 MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206844May 10, 2019
UNKNOWN OR OTHER
DOORS AND DOOR LATCHES NOT WORKING PROPERLY. I COMPLAINED ABOUT THIS TO THE DEALER ABOUT 4 YEARS AGO. I WAS NEVER TOLD ABOUT A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112884July 22, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE PASSENGER ELECTRIC SLIDING DOOR DOESN'T STAY CLOSED IT OPENS WHEN DRIVING DOWN THE ROAD. THE CHIME WILL SOUND WHILE DRIVING DOWN ANY ROAD AND THE DOOR AJAR LIGHT COMES ON. THE ELECTRIC PART DOESN'T WORK IT'S LIKE A LATCH ISN'T HOLDING THE DOOR CLOSED ANY LONGER. THE DOOR ACTUALLY HAS CAME OPEN WHEN I WAS MAKING A LEFT TURN. EACH TIME I TURN LEFT OR RIGHT THE DOOR CHIME WILL GO OFF. IT HAS HAPPENED MULTIPLE TIMES OTHER THAN THE DATE I'M REPORTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103377June 22, 2018
UNKNOWN OR OTHER
UVA SYSTEM ALLOWS MULIPLE ACCOUNT USERS PER CAR- AN ACCOUNT REQUIRES A VIN AND ACCESS TO THE CAR ONE TIME! WITH AN ACCOUNT YOU CAN TRACK THE CAR EVERY TIME THE DRIVER IS IN IT. DOES NOT TELL YOU WHEN AN ACCOUNT IS CREATED. CAN NOT TURN OFF THE GPS SYSTEM AND UVA CANNOT TELL ME HOW MANY ACCOUNTS ARE ASSOCIATED WITH A VIN. NOR CAN THEY ERASE THEM. SO THEORETICALLY EVERY PERSON WHO HAS STEPPED FOOT IN YOUR CAR - WEITHER IT'S A VALET, TIRE CHANGER OR A PREVIOUS OWNER/DRIVER CAN MONITOR YOUR LOCATION AND DRIVING HISTORY. KIA CANNOT GIVE ME A GOOD ANSWER ON HOW TO STOP IT OR RESET IT. I'M UNCOMFORTABLE SELLING THE CAR BECAUSE I'M AFRAID SOMEONE WILL BUY IT FOR THEIR TEEN. MONITORS CAR- THEN WHEN CARS OFF. IT SWITCHED TO MONITORING YOUR PHONE LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096623May 17, 2018
UNKNOWN OR OTHER
WHEN VAN IS PUT IN PARK, THE LOCKS UNLOCK AUTOMATICALLY. WHEN WE STOP TO LET SOMEONE OUT OF THE VAN IT UNLOCKS, AND IT LOCKS ON IT'S OWN AFTER A MIN OR TWO WHEN WE GET OUT OF THE VEHICLE. I'VE BEEN LOCKED OUT WHEN GETTING GAS OR WALKING AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096625May 17, 2018
UNKNOWN OR OTHER
BACK HATCH DOOR OPENS WHEN IT WANTS TO, AND IT WON'T WHEN WE TRY THE HANDLE. ALSO, COLD WEATHER MAKES THE SLIDING SIDE DOOR(ENTRANCE TO THE BACK) FREEZES UP AND WON'T WORK. ALL THESE ISSUES WITH LOCKS, DOORS, EVER SINCE WE FIRST PURCHASED IT
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11063476January 18, 2018
ENGINE
THE CARS ACCELERATOR STUCK AT 30 MILES PER HOUR , IT WOULD GO NO FASTER AND NO SLOWER. IF I TURNED THE ENGINE OFF , WAITED 5 MINUTES AND TURNED THE ENGINE ON AGAIN THE ACCELERATOR OPERATED NORMALLY FOR ABOUT 10 MINUTES THEN WENT BACK TO 30MPH AND WOULD GO NO FASTER OR SLOWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034317October 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 KIA SEDONA. WHILE STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. H&H KIA IN OMAHA, NEBRASKA DIAGNOSED THAT A SENSOR INSIDE THE PASSENGER SEAT TRACK WAS FAULTY AND THAT THE PASSENGER SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876358June 24, 2016
LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL
CYBER SAFETY ALERT - BAD SOFTWARE UNLOCKS ALL DOORS 100X /DAY COUNTERMANDING DRIVER INPUT: PLEASE MAKE THIS A RECALL TO FORCE THEM TO FIX THIS VERY DANGEROUS OCCUPANT SAFETY PROBLEM. CAR HAS BEEN TO 2 DEALERS 4 X TOTAL, THEY KEEP SAYING ITS UNFIXABLE. KIA CUST SERVICE REFUSE TO DO ANYTHING.(KIA CASE #[XXX], ) DAYTONA BEACH DEALER REFUSES REFUND OR REPLACEMENT CAR. IS THERE ANY WAY FOR SOMEONE FROM NHTSA TO CONTACT KIA IN KOREA AND GET SOME ACTION ON FIXING THE SOFTWARE DOOR UNLOCK 100X / DAY PROBLEM ? THERE ARE 4 DIFF SITUATIONS IN WHICH THE DOORS UNLOCK CREATING A VERY UNSAFE SITUATION FOR CRIME/CARJACKING/ AND WORSE. 2014 KIA SEDONA EX VIN # [XXX] ITS SHOULD BE A SIMPLE SOFTWARE UPDATE FIX TO ALLEVIATE THE PROBLEM : UNLOCKS WITHOUT DRIVER PERMISSION WHEN: 1. PUT IN PARK 2. KEY OUT 3. KEY IN 4. IF YOU WANT TO WARM UP CAR WHILE LOADING CARGO/PEOPLE IT CONSTANTLY COUNTERMANDS THE DRIVER INSTRUCTION TO LOCK DOORS, THIS GOES LIKE THIS: DRIVER PUSHED LOCK BUTTON , IT UNLOCKS ALL DOORS W/O PERMISSION, DRIVE AGAIN PUSHES LOCK, IT IMMEDIATELY UNLOCKS ALL DOORS AGAIN, REPEATS OVER AND OVER AND OVER INFINITELY ... IN THIS DAY /AGE OF TERRORISM, CRIME, KIDNAPPING, ETC... ITS IMPERATIVE THAT NHTSA AND CITIZENS GET THESE SITUATIONS SOLVED SO THAT AT LEAST THE DRIVER CAN KNOW THE DOORS STAY LOCKED WHEN THE LOCK BUTTON IS PUSHED AND THAT THE COMPUTER WON'T CONSTANTLY VETO DRIVER EFFORTS FOR SECURITY. THANKS>.. PLEASE SO SOMETHING < ANYTHING!>.. KIA CUST SERVICE REFUSES TO DO ANYTHING EXCEPT READ FROM A SCRIPT. KIA HEADQUARTERS IN KOREA SEEM NOT TO HAVE CONTACT # INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873796June 13, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 KIA SEDONA. THE CONTACT STATED THAT WHILE IN PARK AND ATTEMPTING TO START THE VEHICLE, ALL DOORS INDEPENDENTLY UNLOCKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,300. ...UPDATED 08/15/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873812June 13, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
CYBER SECURITY ISSUE: WHEN DRIVER STOPS CAR: DOOR UN-LOCK 100X/DAY, CONSTANT BATTLE FOR SECURITY. DEALER SAYS THERE IS NO WAY TO FIX IT, BUT REALLY THERE IS. SOFTWARE PATCH FROM KIA WOULD ALLOW DEALER WITH SCAN TOOL TO CHANGE PREFERENCES SO THAT THE DOOR LOCKS STAY LOCKED UNTIL USER DETERMINES THAT THE "COAST IS CLEAR" OF CRIMINALS, TERRORISTS, CARJACKERS, KIDNAPPERS, KILLERS, ROBBERS, RAPISTS,ETC THIS MAY SOUND INNOCUOUS BUT THE REALITY IS: IF DRIVER UNLOCKS JUST THE DRIVER DOOR, THE ALL OTHER DOORS INCLUDING TAILGATE UNLOCK MAKING CAR OPEN TO THE WORLD, WHEN DRIVER RELOCKS THE DOORS, THE COMPUTER UNLOCKS THEM AGAIN, THIS GOES ON UNTIL THE FRUSTRATED DRIVER EITHER EXITS THE CAR OR RESTARTS CAR AND PUTS IT IN GEAR, THEN HE HAS TO AGAIN RELOCK THE DOORS. VERY UNSAFE : IN THIS DAY AND AGE OF CYBER SECURITY ISSUES WITH TERRORIST AND CARJACKING, KIDNAPPING ETC. ALL DOORS ARE ALSO UNLOCKED WHEN THE CAR IS PUT IN PARK, DRIVER RELOCKS, THEN WHEN KEY IS WITHDRAWN FROM IGNITION DOORS AGAIN UNLOCK, DRIVER RELOCKS AGAIN, WHEN DRIVER PUTS KEY RESTARTS THE CAR, ALL DOORS AGAIN UNLOCK... ITS NEAR CONSTANT EXPOSURE TO THE WORLD OF CRIMINALS. I HAVE CONTACTED KIA DEALERS, TAKEN IT IN TWICE-NO LUCK, CALLED KIA HEADQUARTERS CUST SERVICE 6-7 TIMES - NO RESPONSE AFTER 1 WEEK, CALLED 14 KIA DEALERS - NO HELP, EVEN TWEETED 4 TIMES TO KIA CEO [XXX].- NO RESPONSE AFTER 5 DAYS.. PLEASE MAKE THIS A RECALL FOR SW UPDATE OR REPLACE BCM WITH UPDATED VERSION.. CRIMINALS ARE SMART AND THEY KNOW THEY SIMPLY HAVE TO WAIT THAT SOME POOR VICTIM STOPS THE CAR TO KNOW THAT THE DOORS WILL OPEN, AND THEY THEN CAN ARGUE THAT THE VICTIM ACTUALLY OPENED THE DOORS MAKING IT AS IF IT WERE AN INVITATION. THANK YOU THANK YOU THANK YOU AHEAD OF TIME ! THIS IS VERY INSECURE CRITICALLY DANGEROUS ISSUE AND ALSO DISTRACTS THE DRIVER ALOT (DISTRACTED DRIVING IS DANGEROUS). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860143April 18, 2016
UNKNOWN OR OTHER
RECENTLY I HAVE BEEN HAVING PROBLEMS PLACING THE VEHICLE IN PARK. I PRESS THE SIDE BUTTON, BUT AM UNABLE TO SHIFT INTO THE PARK POSITION. NOW, I AM UNABLE TO PLACE IN PARK, AND MUST SHUT THE CAR OFF IN NEUTRAL. DOING SO MEANS I AM UNABLE TO REMOVE THE KEYS FROM THE IGNITION. THE VEHICLE WAS MOTIONLESS AND MY FOOT WAS FIRMLY ON THE BRAKES. THIS COULD BECOME A MAJOR PROBLEM, NOT ONLY IN THEFTS, BUT ANYWHERE IN PUBLIC THAT YOU MUST PARK IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837349February 21, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING THE 2014 KIA SORENTO ON US27 IN CINCINNATI, OHIO (55MPH ZONE) AND ALL OF A SUDDEN THE VEHICLE SLOWED (I WASN'T PRESSING THE BRAKE PEDAL) AND THE VEHICLE STOPPED IN THE MIDDLE OF A BUSY ROADWAY. I HAD TO FLOOR THE GAS TO GET IT TO MOVE TO THE SIDE OF THE ROADWAY. THERE WAS A ODOR OF SOMETHING BURNING WHEN I FINALLY GOT OUT OF THE ROAD. THE TRACTION CONTROL LIGHT WAS ILLUMINATED DURING THE TIME. THE VEHICLE HAD TO BE TOWED TO A LOCAL KIA DEALER. THEY SAID IT HAD 5 MAJOR CODES ON DIAGNOSTIC, THEY COULDN'T DUPLICATE THE PROBLEM THAT LEAD ME TO THE DEALER. BUT THEY WOULDN'T RETURN THE VEHICLE DUE TO SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824552February 5, 2016
VISIBILITY/WIPER
MY WIPER MOTOR HAD TO BE REPAIRED TWICE BECAUSE OF SNOW AT A COST OF $168.00 I HAVE HAD MANY CARS AND NONE THAT COULD NOT BE USED IN THE SNOW. WHEN IT STOPS I AM DRIVING ON A HIGHWAY I CAN NOT SEE COULD BE IN A VERY BAD ACCIDENT. I FEEL THERE IS A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730892June 29, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 KIA SEDONA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 09/03/15*LJ UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664764December 17, 2014
ENGINE, VEHICLE SPEED CONTROL
AT VARIOUS TIMES WHEN WE DEPRESS THE ACCELERATOR PEDAL THE ENGINE WILL NOT RESPOND. UNTIL WE TAP ON THE PEDAL SEVERAL TIMES THEN THE ENGINE RPM'S WILL ADVANCE. THIS CONDITION IS VERY HAZARDOUS BECAUSE IF WE ARE TRYING TO MERGE INTO MOVING TRAFFIC THE VEHICLE WILL ONLY MOVE AT ENGINE IDLE SPEED. THIS CONDITION COULD CAUSE A SERIOUS CRASH OR EVEN DEATH AS WE NEVER KNOW WHEN THE VEHICLE WILL FAIL TO ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606903June 30, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 KIA SEDONA. THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE SURGED WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. A RAPID INCREASE IN THE RPMS ALSO OCCURRED DURING THE MALFUNCTION. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL INJECTOR WAS CLEANED HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 8/19/14*CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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