Kia Sedona Complaints (2006)

385 consumer complaints on file.

#10195623July 9, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHEN THE CONTACT ATTEMPTED TO CLOSE THE ELECTRONIC SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, THE DOOR CLOSED. HOWEVER, IT RE-OPENED IMMEDIATELY AFTERWARDS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. APPROXIMATELY THREE WEEKS LATER, THE FAILURE RECURRED AND THE DEALER RESET THE COMPUTER. APPROXIMATELY ONE MONTH LATER, THE FAILURE RECURRED AND THE DEALER STATED THAT THEY DID A RE-LEARN. APPROXIMATELY SEVEN MONTHS LATER, THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO CLOSE WHEN THE BUTTON WAS DEPRESSED. SHE WAS FORCED TO CLOSE THE DOOR MANUALLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE ONCE MORE. THE CURRENT MILEAGE IS 15,000 AND FAILURE MILEAGE WAS 350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195615July 9, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHILE ACCELERATING TO MERGE ONTO A HIGHWAY, THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. THE CONTACT DEPRESSED THE BRAKE PEDAL COMPLETELY DOWN TO THE FLOOR, BUT THE VEHICLE FAILED TO STOP. THE BRAKES BEGAN TO SMOKE. THE VEHICLE DECELERATED TO 40 MPH AND THEN ACCELERATED AGAIN TO AN UNKNOWN SPEED. THE CONTACT DROVE THE VEHICLE INTO A GRASSY FIELD AND STRUCK A SIGN. THE VEHICLE DROVE INTO A DITCH WHERE IT EVENTUALLY STOPPED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TOWED TO A KIA DEALER. THE VEHICLE SUSTAINED FRONT END DAMAGE AND THE PASSENGER SIDE TIRE BLEW OUT. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF FAILURE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 25,200. THE CONSUMER PROVIDED AN ARKANSAS MOTOR CRASH REPORT. UPDATED 10/24/07 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10194969June 29, 2007
WHEELS:RIM, TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2006 KIA SEDONA. THE VEHICLE HAS HANKOOK OPTIMO H 14 TIRES 225/70R16. THE CONTACT STATED THAT HIS VEHICLE BEGAN TO VIBRATE AFTER DRIVING IT OFF THE LOT. HE RETURNED TO THE DEALER AND THEY PERFORMED A ROAD FORCED BALANCE. THE FAILURE RECURRED AND THE THE DEALER DISCARDED TWO RIMS AND A TIRE FROM THE VEHICLE. THE VIBRATION RECURRED A THIRD TIME AND THE DEALER STATED THAT THE VIBRATION COULD NOT BE REPAIRED. THE CURRENT MILEAGE IS 6,351 AND FAILURE MILEAGE WAS 19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194265June 26, 2007
SERVICE BRAKES, AIR:DISC:ROTOR
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING 75 MPH, THE ENTIRE STEERING COLUMN SHOOK WHEN THE CONTACT APPLIED THE BRAKES. HE PULLED OFF THE FREEWAY AND NOTICED THE FRONT WHEEL RIMS WERE EXTREMELY HOT. HE WAITED FOR THEM TO COOL OFF AND DROVE HOME. THE VEHICLE OPERATES NORMALLY WHEN DRIVING 40-55 MPH. THE DEALER STATED THAT THE ROTORS MAY BE BENT OR WARPED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE IS 15,000 AND FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194187June 25, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE REAR TIRE KEEPS LOSING AIR AND THE DASHBOARD TELLS ME ITS ON THE PASSENGER'S SIDE. I HAD AIR PUT IN IT ON FRIDAY AND LIGHT CAME BACK ON SATURDAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194201June 25, 2007
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
ON MORE THAN FOUR OCCASIONS I HAVE BEEN DRIVING THIS VAN AND WHEN PRESSING THE GAS PEDAL TO ACCELERATE THE ENGINE REVVED , BUT THE VAN DID NOT MOVE. TWO OF THESE INCIDENTS HAVE BEEN WHILE MERGING ONTO INTERSTATE 95, ONCE ON US ROUTE 1 AND ANOTHER MERGING ON TO ROUTE 234. ON AT LEAST ONE OCCASION MY ONE YEAR OLD DAUGHTER WAS IN THE VEHICLE. IT WAS AN EXTREME SAFETY HAZARD TO MERGE ON TO INTERSTATE 95 IN THE MIDDLE OF RUSH HOUR WHILE TRAFFIC WAS MOVING AT 65 MPH PLUS AND NOT BE ABLE TO ACCELERATE. IN ONE INSTANCE THERE WAS A TRACTOR TRAILER COMING UP BEHIND ME, AND I HAD TO CUT OFF ANOTHER VEHICLE TRYING TO MERGE IN ORDER TO GET BACK OFF ON TO THE RAMP THAT I JUST MERGED OFF. THE FIRST TIME WE TOOK IT TO THE DEALER AND THEY SAID IS WAS A SPEED CONTROL SENSOR, THE SECOND TIME THEY SAID IT WAS LOW ON TRANSMISSION FLUID. THE THIRD TIME THEY HAD THE VEHICLE FOR A COUPLE OF DAYS AND STATED THAT THEY WERE UNABLE TO REPRODUCE THE ISSUE. WE HAVE A CASE NUMBER WITH KIA MOTORS, AND HAVE REQUESTED A BUY BACK UNDER THE VIRGINIA LEMON LAWS. WE PICKED UP THE VEHICLE FROM THE DEALER TODAY AND STILL HAVE NOT HEARD BACK FROM OUR CASE WORKER WITH KIA DESPITE A CALL ASKING IF WE SHOULD PICK UP THE VEHICLE OR NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193365June 14, 2007
EXTERIOR LIGHTING
BOTH HEADLIGHTS AND RIGHT TURN SIGNAL QUIT WORKING WITH NO WARNING; KIA SAID IT IS A FUSE BUT I CHECKED FUSES AND FOUND NO BAD FUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193286June 13, 2007
STEERING
THE 2006 KIA SEDONA PULLED TO THE LEFT SINCE THE DAY I BOUGHT IT. THE FRONT END HAS BEEN ALIGNED NUMEROUS TIMES AND TWO DIFFERENT KIA DEALERSHIPS INSISTED THAT CROWNING" OF ROADS IN MY AREA WAS CAUSING THIS. FUNNY HOW NO OTHER VEHICLE I'VE EVER HAD HAS EVER PULLED TO THE LEFT ON THE VERY SAME ROADS. I HAVE BEEN TOLD BY THE TWO KIA DEALERSHIPS THAT ALL VEHICLES "DRIFT" OR "VEER" TO THE LEFT WHEN YOU LET GO OF THE STEERING WHEEL. AGAIN, THIS HAS NOT BEEN A PROBLEM WITH ANY OTHER VEHICLE I'VE OWNED IN THE LAST 20+ YEARS. MY VAN CAN NOW BE CONSIDERED A LEMON BECAUSE IT HAS BEEN TO THE SHOP FIVE TIMES. THERE WAS ALSO A LOUD "BUMPING" NOISE IN THE FRONT END WHEN STEERING SHARPLY TO THE RIGHT AND DOWNWARD. NO SERVICE PERSONNEL AT EITHER DEALERSHIP COULD CAUSE THE NOISE SO, TO THEM IT DID NOT EXIST. THEY REFUSED TO RIDE WITH ME SO I COULD DEMONSTRATE BUT THEN FINALLY THEY DID AND THEY HEARD IT! ON SERVICE TRIP NUMBER FIVE, THEY REPLACED BUSHINGS ON THE FRONT END AND THE NOISE IS GONE. THIS VEHICLE STILL "DRIFTS" OR "PULLS" OR "VEERS" OR "MEANDERS" TO THE LEFT WHEN YOU TURN LOOSE OF THE WHEEL. GETTING SOMEONE TO AGREE WITH THAT IS AN UPHILL BATTLE THAT I HAVE NOT YET WON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193031June 12, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND IT ACCELERATED TO 30 MPH WITHOUT WARNING. HE WAS ABLE TO STOP THE VEHICLE BY CONTINUOUSLY DEPRESSING THE BRAKE. THE FAILURE HAS OCCURRED ON NUMEROUS OCCASIONS AND THE DEALER HAS BEEN UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 2,600 AND FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192535June 6, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT STATED THAT THE SLIDING DOORS WOULD NOT STAY OPEN AND WOULD CLOSE WITHOUT WARNING. THIS FAILURE HAS CAUSED BRUISES ON FOUR DIFFERENT OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER LUBRICATED THE LATCHES ON THE DOOR, BUT THIS DID NOT REMEDY THE FAILURE. THE DOOR CONTINUED TO CLOSE WITHOUT WARNING. THE MANUFACTURER STATED THAT THE DOORS WOULD CLOSE IF THE WINDOWS WERE DOWN. THE CURRENT MILEAGE IS 7,000 AND FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10190933May 16, 2007
SUSPENSION:FRONT:MACPHERSON STRUT
FOR THE PAST 2 MONTHS I HAVE BEEN DEALING WITH A VERY ANNOYING AND VERY DANGEROUS PROBLEM THE KIA SEDONA PULLED TO THE LEFT. WHILE NOT TOO NOTICEABLE ON CITY STREETS IT I WAS VERY NOTICEABLE ON THE FREEWAY, AND IF THE STEERING WHEEL WAS EVER LET GO FOR A SECOND THE CAR PULLED TO THE LEFT ,RIGHT TOWARD THE FREEWAY MEDIAN. MY HANDS AND ARMS GET TIRED HOLDING THE VEHICLE STRAIGHT ON LONG TRIPS. TO ME, THIS WAS A VERY DANGEROUS SITUATION.* THE PROBLEM BEGAN IN MARCH 2007, AND HAS GOTTEN INCRESINGLY WORSE. I HAVE TAKEN IT TO MY PRIVATE MECHANIC ONCE FOR A FRONT END ALIGNMENT, HE SAID IT DIDN'T DO ANYTHING, BUT IT STILL PULLED TO THE LEFT!). I HAVE THEN TAKEN IT BACK TO THE DEALER THREE TIMES. THE FIRST TIME THEY SAID THEY ADJUSTED SOMETHIN AT NO CHANGE. THE SECOND TIME THEY SAID THEY REPLACED THE RIGHTSIDE STRUT AT NO CHANGE. THE THIRD TIME THEY CLAIMED THEY ADJUSTED THE LEFTSIDE STRUT AT NO CHANGE.*AK MY CAR IS NOW GOING BACK TO THE DEALER FOR A FOURTH TIME, TO GET ITS LEFT STRUT REPLACED. I AM NOT CONVINCED THIS WILL SOLVE THE PROBLEM. THIS IS A SAFETY ISSUE, AND I HAVE FOUND SEVERAL OTHER POSTINGS (BOTH HERE, AND IN OTHER FORUMS) THAT ALL HAVE THE EXACT SAME COMPAINT: 2006 KIA SEDONA PULLS TO THE LEFT. WHILE THE DEALER HAS BEEN PATIENT-- THEY ARE ALSO CLUELESS AND HAVE SUPPOSEDLY NOT HEARD OF THIS PROBLEM. THE LAST TIME I WAS IN, THEY MADE ME TAKE THEIR MECHANIC FOR A RIDE, WHICH I WAS GLAD TO DO, TO PROVE TO HIM THAT THE CAR VEERS TO THE LEFT. THE MECHANIC STARTED USING EXCUSES LIKE "OH, THE ROAD SLOPES LEFT, SO THAT'S WHY IT DOES THAT" AND ALSO "THIS MODEL HAS TORQUE-STEERING, SO THIS IS NORMAL". IN MY OPINION, THIS DEMANS A RECALL. PERSONALLY, I AM BEGINNING THE PROCESS OF TAKING ADVANTAGE OF WISCONSIN'S LEMON LAW - WHICH STATES THAT 4 REPAIRS FOR THE SAME THING IN THE FIRST YEAR QUALIFY THE CAR AS A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190601May 13, 2007
AIR BAGS:SIDE/WINDOW, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ON MAY 13, 2006 I PURCHASED A 2006 KIA SEDONA VAN FROM A LOCAL DEALERSHIP. ON SEPTEMBER 22, 2006, OCTOBER 11, 2006, JANUARY 3, 2007, AND JANUARY 18, 2007 HAD THIS VEHICLE TO DEALER FOR SERVICE DUE TO THE AIR BAG LIGHT COMING ON WHILE DRIVING AND STAYING ON. DURING THE FIRST OCCASION THE LIGHT WAS RESET AS THE SERVICE TECHNICIAN COULD NOT FIND A PROBLEM. ON THE SECOND OCCASION A CODE APPEARED, BUT NO PARTS WERE ORDERED SINCE THE CODE COULD NOT BE DIAGNOSED. THE LIGHT WAS AGAIN RESET, AND THE VAN SENT BACK TO ME. ON THE THIRD OCCASION TWO CODES APPEARED, PART WERE ORDERED, BUT IT WAS STILL UNCLEAR OF THE PROBLEM. AGAIN THE SERVICE DEPARTMENT RESET THE AIR BAG LIGHT AND SAID THEY WOULD CALL WHEN THE PARTS ARRIVED. AFTER NOT HEARING FROM ANYONE, I CALLED THE DEALERSHIP TAYLOR KIA, AND THEY TOLD ME THEY WERE SORRY FOR NOT CONTACTING ME, AND I COULD BRING THE VAN IN ON JANUARY 18, 2007. ON THAT OCCASION, A PART WAS REPLACED, A LEG ASSEMBLY. I WAS TOLD THAT THE LIGHT ISSUE SHOULD BE FIXED. ON MAY 10, 2007, MY WIFE WAS DRIVING WITH MY 15 YEAR OLD DAUGHTER IN THE FRONT PASSENGER SEAT. THEY WERE HIT IN THE DRIVER SIDE BY A VEHICLE TRAVELING ABOUT 50 MPH. THE FRONT DRIVER, AND PASSENGER AIR BAGS DEPLOYED. THE SIDE AIR BAGS DID NOT DEPLOY, AND UPON IMPACT THE SEAT BELTS RELEASED, INSTEAD OF LOCKING, WITH NO RETRACTION. THIS CAUSE MY WIFE AND DAUGHTER TO BE THROWN AROUND IN THE FRONT OF THE VEHICLE. ACCORDING TO THE VAN'S MANUAL, THE AIR BAGS, AND SEAT BELTS SHOULD WORK TOGETHER. THE FACT THAT THE SEAT BELTS RELEASED COULD HAVE ALLOWED FOR EITHER THE DRIVER OR THE PASSENGER TO BE EJECTED. I AM AFRAID TO DRIVE THIS VAN AGAIN AS WE HAVE FIVE CHILDREN TOTAL. THIS WAS A BIG SAFETY CONCERN. WE HAVE REPORTED THIS ISSUE TO TAYLOR KIA, TOLEDO, OHIO, FOUR TIMES. I AM NOW UNSURE IF THE PROBLEM WAS EVER CORRECTED. I AM ALSO POSITIVE NO REPAIR MADE TO THE VAN WILL EVER CONVINCE ME THAT ALL SAFETY EQUIPTMENT IS FUNCTIONING ON THIS PARTICULAR VAN. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10189504May 2, 2007
AIR BAGS, PARKING BRAKE:INDICATOR LIGHT, FUEL SYSTEM, GASOLINE, POWER TRAIN
I PURCHASED A 2006 KIA SEDONA IN AUGUST, 2006. ON 08-14-2006 IT WAS RETURNED FOR MALFUNCTION OF THE AIRBAG SYSTEM, REPAIRS WERE MADE. I ALSO STATED TO THEM THAT IT WAS PULLING TO THE LEFT, WHICH TO THIS DAY THEY HAVE NOT CORRECTED. ON 11-13-2006 AT APPROX. 3,300 MILES THE ENGINE LIGHT CAME ON, THE VAN BEGAN TO SPUTTER AND CUT OUT. IT WAS TOWED TO THE DEALER( MISFIRE IN CYCLINDER)AND REPAIRS WERE MADE. THE VAN WAS RETURNED TO THE DEALER AGAIN ON 01-03-2007(SCANNED SYSTEM, COULD NOT FIND CODE),01-18-2007(MULTIPLE MISFIRES),02-08-2007(RANDOM MISFIRES. ALSO REPAIRED SHORTED OUT HOT WIRE TO DRIVER'S SIDE PARKING LIGHT),04-09-2007(THEY STATED THAT THE GAS CAP WAS LOOSE, EVEN THOUGH THE VAN IS SKIPPING),04-12-2007 (RANDOM MISFIRES). AFTER SENDING A FINAL REPAIR ATTEMPT LETTER TO KIA THEY PICKED MY VEHICLE UP ON 04-23-2007 AND BROUGHT TECHS IN FROM CALIFORNIA TO ASSESS THE PROBLEM. I WAS GOING TO PICK MY VAN UP ON THURSDAY 04-26-2007 BUT KIA CALLED AND STATED THAT AFTER THEY TEST DROVE IT THE ENGINE LIGHT ONCE AGAIN CAME ON. THEY STATED THAT THEY HOPE TO HAVE IT RESOLVED ON 04-27-2007. ON 04-27-2007 THEY HOPE TO HAVE IT RESOLVED ON 04-30-2007. ON 04-30-2007 THEY HOPE TO HAVE IT RESOLVED ON 05-01-2007. ON 05-01-2007 THEY STATED THAT THEY WOULD BE PULLING OUT THE DRIVE TRAIN TO SHIP TO CALIFORNIA AND IN TURN KIA/CALIFORNIA WOULD BE SHIPPING A NEW ONE. NOW THEY HOPE TO HAVE IT RESOLVED ON FRIDAY, MAY 4, 2007. I HAVE MAJOR SAFETY CONCERNS/ISSUES REGARDING THIS VEHICLE. THERE IS OBVIOUSLY SEVERE ELECTRICAL/MECHANICAL PROBLEMS AND THIS VEHICLE IS NOT STABLE/SAFE ENOUGH TO BE ROADWORTHY. THE PEOPLE AT THE DEALERSHIP ARE WONDERFUL AND UNDERSTANDING TO MY CONCERNS, HOWEVER KIA MOTORS OF AMERICA DOES NOT SEEM TO ADDRESS THE SAFETY ISSUES AS A CONCERN. I AM STILL PURSUING THIS ISSUES BETWEEN MYSELF AND KIA, BUT THIS IS WAY TOO MUCH HASSLE TO GO THROUGH TO TRY TO KEEP MYSELF, MY FAMILY AND OTHER MOTORIST SAFE AGAINST THIS VEHICLE BEING ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186253March 27, 2007
SEATS:MID/REAR ASSEMBLY
DURING HARDER BRAKING IN A KIA SEDONA VAN, THE SECOND ROW SEAT FLIPPED FORWARD AND CLOBBERED THE DRIVER'S (MINE) HEAD. I WAS SO STARTLED THAT I HAD NO CONTROL OF THE VEHICLE FOR A FEW SECONDS. NOTHING WAS HIT. THIS WAS BECAUSE THE SECOND ROW SEATS FLIP FORWARD TO ALLOW REAR ENTRY BUT THEY DO NOT NECESSARILY RE-LATCH WHEN PUTTING THEM UPRIGHT AGAIN, EITHER FROM A LACK OF RE-LATCHING FORCE OR DEBRIS/CARPET INTERFERENCE WITH THE LATCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185809March 21, 2007
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, ENGINE AND ENGINE COOLING
TL* - THE CONTACT HAS A 2006 KIA SEDONA VAN. THE VEHICLE HAS HAD A KNOCKING SOUND ON THE DRIVER'S SIDE, UNDER THE HOOD. SHE WAS TOLD BY A TIRE MANUFACTURER AND A MECHANIC THAT THE CV JOINTS AND MOTOR MOUNTS WERE CAUSING THE KNOCKING SOUND. FROM 0 - 5 MPH, WHEN SHE TURNS OR BRAKES, OR WHEN THE VEHICLE MOVES FORWARD OR BACKWARDS IT MAKES THE KNOCKING SOUND. THE WEATHER IS NOT A FACTOR. THE KNOCKING WAS CONSTANT AND GOT LOUDER UPON DRIVING THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE BOTH 14,289 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185370March 17, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
I WAS IN A PARKING LOT ONCE AGAIN, LOADING MY CHILDREN IN THE PASSENGER SIDE OF THE 2006 KIA SEDONA THAT WE HAVE, AND WHEN I WENT TO SHUT THE DOOR, IT BOUNCED BACK OPEN FIVE TIMES WITHOUT LATCHING...THIS WILL MAKE THE FOURTH TIME THAT WE ARE GOING TO TAKE IT IN TOMORROW MORNING FOR DOOR PROBLEMS...THIS WILL MAKE THE THIRD TIME THAT WE HAVE HAD THE SAME PROBLEMS WITH THE PASSENGER SLIDING DOOR BOUNCING BACK OPEN, AND NOT LATCHING. BIG SAFETY ISSUES THAT NEED ADDRESSED SOON! THE FIRST TIME TAKEN IN, PROBLEM COULD NOT BE DUPLICATED...SECOND TIME, THE SERVICE DEPT INSTALLED NEW CABLES IN BOTH SLIDING DOORS, THE THIRD TIME WAS FOR THE DRIVERS SIDE SLIDING DOOR, THAT WAS STUCK OPEN AND WOULD NOT SHUT AT ALL AND HAD TO DRIVE DOWN A BUSY STREET THAT WAY...THEY FOUND A CABLE NUT THAT WAS UNPLUGGED IN THE DOOR AND SUPPOSEDLY FIXED THAT, BUT THEY WOULD NOT PROVIDE ME WITH ANY PROOF OF MY VEHICLE BEING IN THE SERVICE DEPT WHILE I WENT TO PICK UP THE VAN FROM OBRIEN...SERVICE GUY KEPT SAYING HE WOULD PUT MY PAPERS IN THE MAIL....SOUNDS KINDA FISHY TO ME....AND NOW THIS (DOORS BOUNCING OPEN AGAIN ON THE PASSENGER SIDE) I HAVE TWO VERY SMALL CHILDREN THAT RIDE IN THE TWO SEATS THERE, BUT THE SERVICE DEPT AND OBRIEN DOES NOT SEEM TO CARE ABOUT THAT...SO, WE WILL SEE WHAT HAPPENS IN THE MORNING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185018March 14, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, EQUIPMENT
I WAS OUT SHOPPING WITH MY 2 YEAR OLD TWINS AND MY MOTHER AND WE WERE IN A PARKING LOT LOADING OUR STUFF IN THE 2006 KIA SEDONA ONCE AGAIN AND THE VAN DOOR WOULD NOT CLOSE. IT WAS STUCK OPEN....WE WAITED IN THE KROGER PARKING LOT FOR ABOUT 2 AND 1/2 HOURS WHILE NO ONE AT OBRIEN KIA WOULD COME AND GET MYSELF AND MY TWO SMALL CHILDREN, AND THE DOOR WAS WIDE OPEN, AND IT WAS STARTING TO GET DARK OUT AND THE BREEZE WAS PICKING UP...WE HAVE HAD THE VAN IN OBRIEN 2 OTHER TIMES FOR THE PASSENGER SLIDING DOOR BOUNCING BACK OPEN AND NOT LATCHING (BIG SAFETY ISSUE, AND NOW THE DRIVERS SIDE SLIDING DOOR WON'T EVEN SHUT (ANOTHER BIG SAFETY ISSUE) WITH SMALL CHILDREN IN THE CAR...WHO'S TO SAY IT WON'T HAPPEN WHILE WE ARE DRIVING DOWN THE HIGHWAY AND WHEN IS IT GOING TO ACTUALLY GOING TO GET FIXED, OR DOES SOMEONE HAVE TO GET KILLED FIRST!!!! A RECEPTIONIST FROM OBRIEN FINALLY CAME ABOUT 2 1/2 HOURS LATER AND DROVE MY CAR DOWN A BUSY STREET WITH THE SIDE DOOR STILL OPEN AND THE HEADLIGHTS TURNED OFF, AND TOOK IT TO THE SHOP TO BE FIXED, AND I NOW HAVE A RENTAL CAR AGAIN. THEY SAY IT WILL GET FIXED THIS TIME AGAIN! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183083February 20, 2007
ENGINE AND ENGINE COOLING
I BOUGHT MY 2006 KIA SEDONA BRAND NEW. AFTER TAKING DELIVERY OF IT, MY FAMILY AND I TOOK THE VEHICLE HOME. AS WE STOPPED IN TRAFFIC, WE IMMEDIATELY NOTICED A MISFIRE OF THE ENGINE. WE DROVE IT ANOTHER MILE OR SO, THINKING THE GLITCH WOULD REMEDY ITSELF. UPON STOPPING AT ANOTHER INTERSECTION, WE OBSERVED THE SAME MISFIRE/TREMBLING AS BEFORE. NOT KNOWING WHAT WAS HAPPENING, WE DROVE HOME. WE TOOK IT BACK TO THE DEALER THAT SAME NIGHT. THE DEALER WAS VERY APOLOGETIC, AND OFFERED US A USED COMPETITOR'S MINIVAN AS TRANSPORTATION UNTIL THEY RESOLVED THE PROBLEM. I PICKED UP MY VEHICLE TWO DAYS LATER. THEY HAD A SERVICE BULLETIN INDICATING OF A POTENTIAL PROBLEM WITH THE SPARK PLUGS. KNOWING THIS INFORMATION IN ADVANCE, THE DEALERSHIP COULD HAVE AVOIDED AN EMBARRASSMENT BY REPLACING THE PROBLEM SPARK PLUGS ON ALL THEIR MINIVANS, INSTEAD OF WAITING TO HAVE AN UPSET CUSTOMER WALK UP TO THEM AND LETTING THEM KNOW THERE WAS A PROBLEM. SERVICE BULLETINS SHOULD BE ADDRESSED AS SOON AS THE DEALERSHIP RECEIVES THEM, NOT WHEN THERE IS A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182556February 14, 2007
POWER TRAIN
TL- THE CONTACT STATED THAT HIS 2006 KIA SEDONA HAS HAD SAFETY ISSUES SINCE HE PURCHASED THE VEHICLE IN 04/2006. THE CONTACT STATED THAT AFTER PURCHASING HIS VEHICLE IN 04/2006 THE VEHICLE STARTED HAVING STALLING PROBLEMS. THE CONTACT INFORMED THE DEALERSHIP OF THE PROBLEMS HE WAS HAVING SUCH AS STALLING, AND THE WHEN TRYING TO SHIFT THE GEAR TO DRIVE THE VEHICLE WOULDN'T GO INTO DRIVE NOR WILL THE VEHICLE GO FORWARD. THE DEALERSHIP INFORMED THE CONTACT THAT THE VHEICLE NEEDED A NEW TRANSMISSION BECAUSE OF THE FRONT PUMP SEAL WAS RIPPED. THE CONTACT STATED THAT THEY REPLACE THE TRANSMISSION ON 08/11/06. THE CONTACT STATED THAT AFTER THAT TIME HE CONTINUED TO HAVE STALLING PROBLEMS. HE ALSO STATED THE BRAKES STARTED TO LOCK UP, STARTED SMOKING AND MAKING A RUMBLING NOISE. THE CONTACT STATED THAT HE WAS INFOMED BY THE DEALERSHIP THAT THERE WAS A RECALL FOR HIS VEHICLE WITH CAMPAING# 06V26500, FOR SERVICE BRAKES; FOUNDATION COMPONENTS; HOSES; LINES/ PIPING AND FITTING. THE CONTACT STATED THAT THEY REPLACED THAT RECALL ON 09/20/06. AFTER THAT THE CONTACT STATED THAT SOMETHING BURNED THE FUSE BOX IN THE ENGINE COMPARTMENT AND THE WIPERS AND LIGHTS STOPPED WORKING AND HAD TO REPLACE THE FUSES ON THE VEHICLE. THE CONTACT DID INFORM THE DEALERSHIP OF THIS PROBLEM AND HE WAS INFOMED AGAIN BY THE DEALERSHIP OF A RECALL FOR CAMPAIGN# 06V349000 FOR THE ELECTRICAL SYSTEM; WIRING. THE CONTACT DID CALL THE MANUFACTURER ABOUT THE MANY PROBLEMS HE'S HAD WITH HIS NEW VEHICLE AND WAS GIVEN A CASE # K1213970. THE CONTACT STATED THAT HE SPOKE TO TAVARES DAVIS AT THE CORPORATE OFFICE AND WAS TOLD THAT THEY WILL DISCUSS A BUY BACK FROM THE CONTACT. THE CONTACT STATED THAT THIS COVERSATION TOOK PLACE IN 01/2006 AND MR. DAVIS HASN'T CALLED HIM BACK REGARDING THE BUY BACK. THE CONTACT DOES HAVE ALL REPAIR ORDERS THAT WERE DONE BY THE DEALERSHIP. (PLH)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182475February 13, 2007
ELECTRICAL SYSTEM
JUST PURCHASED NEW 2006 KIA SEDONA VAN(CURRENT MILES 512) AUTOMATIC DOOR LOCKS(SAFETY CONCERN) VAN HAS POWER DOOR LOOKS. KIA CUST. SERVICE SAYS NOTHING THEY CAN DO ALONG WITH THE LOCAL DEALER. HYUNDAI(SISTER COMPANY)ON THEIR ENTOURAGE VAN DOES HAVE AUTOMATIC DOOR LOOKS. I HAVE EXPERIENCE WITH MY HYUNDAI 2006 SONATA WHERE IN IT ALSO CAME WITHOUT AUTO DOOR LOOKS AND I TOOK IT BACK TO THE DEALER AND WITH IN 20 MIN. THEY DID A REPROGRAM OF THE COMPUTER AND NOW IT HAS AUO DOOR LOOKS. SINCE THE KIA & HYUNDAI ARE ON THE SAME PLATFORM, SAME ENGINE TRANSMISSION I BELIEVE THE SITUATION CAN BE CORRECTED BY A SIMPLE PROGRAM CHANGE THAT THE MANUFACTURE SHOULD BE RESPONSIBLE FOR. SAFETY OF INTERNAL PASSENGERS AND CHILDREN IS MOST IMPORTANT AND THIS DEFECT NEEDS TO BE ADDRESSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Sedona