Kia Rondo Complaints

297 consumer complaints on file.

#10846120March 11, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING 73 MPH, THE BRAKES FAILED TO DISENGAGE THE CRUISE CONTROL WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT PULLED OVER TO THE SHOULDER AND TURNED OFF THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR SHIFT LEVER WAS STUCK IN THE DRIVE POSITION, BUT WAS ABLE TO SHIFT INTO PARK BY USING A KEY TO PRESS THE SHIFT-INTERLOCK TAB. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839566March 2, 2016
STRUCTURE, STEERING
TL* THE CONTACT OWNS A 2008 KIA RONDO. WHILE DRIVING APPROXIMATELY 30 MPH IN THE RAIN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED AFTER THE WATER DRAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SPLASH GUARDS WERE NOT KEEPING THE WATER OFF THE BELTS. THE MECHANIC FURTHER DIAGNOSED THAT THE SPLASH GUARDS NEEDED TO BE REPLACED BY THE MANUFACTURER. THE LOCAL DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825342February 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RONDO. WHILE DRIVING 40 MPH, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824658February 6, 2016
AIR BAGS, STEERING
SINCE I PURCHASED THE CAR AT THE KIA DEALERSHIP IN NC - IT WAS RAINING AND I DROVER OVER A PUDDLE OF WATER, I WAS MAKING A RIGHT TURN IN THE PROCESS AND ALL LIGHTS TURNED ON ON DASH - IT SLOWED MY CAR DOWN ALMOST TURNED OFF. AIRBAG LIGHT TURNED ON (STILL ON). CAR TURNED BACK ON BUT EVERYTIME IT RAINS - I AM AFRAID BECAUSE MY CAR STALLS AND IT STOPS DEPENDING ON THE AMOUNT OF WATER. THIS IS DANGEROUS ESPECIALLY IF I AM ON THE HIGHWAY. I CALLED THE KIA SHOP AND THEY FIND NOTHING WRONG WITH MY CAR AND I HAVE TO PAY TO GET THE AIRBAG LIGHT FIXED. I DON'T THINK I SHOULD PAY FOR SOMETHING THAT I DID NOT BREAK. SINCE I HAVE HAD MY CAR - IT HAS DONE THE ABOVE AT LEAST 4 TIMES AND THE AIRBAG LIGHT IS STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819794January 12, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 KIA RONDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR HAD BEEN ILLUMINATED FOR TWO DAYS PRIOR TO THE FAILURE. THE CONTACT ALSO STATED THAT THE FUEL GAUGE DECREASED TO APPROXIMATELY A QUARTER OF A TANK. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816772December 29, 2015
AIR BAGS
BROUGHT MY CAR TO KIA DEALERSHIP UPON RE-CALL 6/2012 TO REPLACE CLOCK SPRING ASSEMBLY. 12/28/2015 - BROUGHT CAR TO SAME KIA DEALERSHIP AND FOUND THAT THE CLOCK SPRING ASSEMBLY HAD TO BE REPLACED AGAIN SINCE THE AIR BAG LIGHT CONTINUES TO STAY ON. CALLED KIA SAME DAY TO LET THEM KNOW THAT THE ASSEMBLY HAD TO BE REPLACED AND THAT THEY SHOULD BE RESPONSIBLE FOR PAYMENT. THEY STATED THAT IT WAS NOT UNDER WARRANTY AND SINCE THE DEALERSHIP REPLACED THE ORIGINAL ASSEMBLY DURING THE RE-CALL, I WOULD HAVE TO PAY THE COST FOR THE DEFECTIVE ASSEMBLY THAT WAS REPLACED DURING RE-CALL WITH THE NEWLY INSTALLED ASSEMBLY ON 12/29/2015. I BELIEVE IT IS THE KIA CORPORATIONS RESPONSIBILITY TO ABSORB PAYMENT FOR THE DEFECTIVE CLOCK SPRING ASSEMBLY THAT CONTROLS DEPLOYMENT OF THE DRIVER SIDE AIR BAG. I WILL HAVE TO PAY $271.00 PLUS TAX IN ORDER FOR THE DEALERSHIP TO RELEASE MY CAR. I SHOULD BE REIMBURSED BY KIA CORP FOR THE DEFECTIVE PART AND LABOR THAT WAS NEEDED TO REPLACE THE ASSEMBLY. INTERESTING, THEY WOULDN'T ALLOW ME TO TAKE THEIR SURVEY TO RATE THEIR SERVICE! WILL ALSO TAKE THIS MATTER TO THE BETTER BUSINESS BUREAU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816369December 27, 2015
AIR BAGS, SERVICE BRAKES
WHEN I BRAKE THE CAR IN THE HIGH SPEED(MAYBE 40 MILES AND MORE IN HIGHWAY), THE STEERING WHEEL IS SHAKING, AND I NEED TO HANDLE IT VERY HARD. AND THIS SITUATION IS MORE SERIOUS IN HIGHWAY. AND THE AIRBAG LIGHT IS ALWAYS ON WHEN I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811231December 19, 2015
AIR BAGS
TAKATA RECALL. I DON'T KNOW ENOUGH ABOUT VEHICLE AIRBAGS TO KNOW IF MY PROBLEM IS PART OF THE TAKATA RECALL. HOWEVER, I'VE LEARNED THAT KIA DID ISSUE A RECALL FOR AN AIRBAG PROBLEM WITH THE RONDO (# SC094). UNAWARE OF THIS RECALL, I BROUGHT MY KIA TO THE KIA DEALER WHEN MY AIRBAG LIGHT ILLUMINATED. IT'S POSSIBLE THAT THE DATE WAS PRIOR TO THE KIA RECALL. THE KIA DEALER TOLD ME THAT I MUST PAY OUT OF POCKET FOR ANY INVESTIGATION OF THE CAUSE OF THE AIRBAG LIGHT ILLUMINATING DUE TO THE EXPIRATION OF THE 60,000 MILE WARRANTY ON THE VEHICLE. TO THIS DAY, THE AIRBAG LIGHT IS STILL ILLUMINATED. I'M NOT CERTAIN OF THE EXACT DATE THAT I NOTIFIED THE KIA DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794968November 19, 2015
STEERING
LOST POWER STEERING AFTER GOING THROUGH A PUDDLE TODAY DURING A RAINSTORM. I WAS GOING ABOUT 25MPH WHEN I STOPPED AT A STOP SIGN THE ATTEMPT TO TURN RIGHT ONTO A CURVED RIGHT UPHILL. IT LASTED A FEW SECONDS A CHARGER LIGHT WENT ON BUT THAT ALSO LASTED A FEW SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794772November 18, 2015
ELECTRICAL SYSTEM, ENGINE
THE ENGINE FAN KEEPS RUNNING WHEN THE CAR IGNITION IS TURNED OFF. THIS HAPPENS INTERMITTENTLY AND WHEN IT DOES HAPPEN, IT DRAINS THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794301November 17, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2009 KIA RONDO. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 1/15/16 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778633September 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RONDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766346September 21, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING
TL* THE CONTACTS OWNS A 2007 KIA RONDO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE REAR BRAKE LIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 11/09/15*LJ THE CONSUMER STATED THEY DID NOT GET NOTIFIED OF THE RECALL BECAUSE THE CAR WASN'T MADE AT THE PLANT INVOLVED IN THE RECALL. CONSUMER STATED THEY HAD TROUBLE GETTING THE CRUISE CONTROL TO DISENGAGED AND ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT WOULDN'T GO OFF. UPDATED 05/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761820September 6, 2015
ENGINE, FUEL/PROPULSION SYSTEM
THE FUEL PUMP ASSEMBLY STOP WORKING, IT WOULD ONLY WORK LONG ENOUGH TO GET IT MOVING THEN STALL. THIS IS A HAZARD BECAUSE IT CAN STALL IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760265August 31, 2015
ENGINE
GOT NOTICE FROM KIA ABOUT UNDERCOATING RUSTING BRAKE LINE. HOW ABOUT THE FACT THAT I HAVE A RUSTING OIL PAN WHICH IS LEAKING OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759520August 26, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2010 KIA RONDO. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE BRAKES WERE DEPRESSED. THE CONTACT SLIGHTLY CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,312.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10758728August 24, 2015
FUEL/PROPULSION SYSTEM
PURCHASED A 2007 KIA RONDO FROM CONCORD HONDA, CONCORD, N.C. SEPT.,2014. VEHICLE HAD ONLY APPROX. 56,000 MILES ON IT. WHILE DRIVING CAR STARTED JERKING FORWARD AND BACK. WHILE COMING TO A STOPLIGHT OR STOP SIGN AND DECELERATING(LETTING YOUR FOOT OFF THE THE GAS PEDAL) THE ENGINE WOULD STALL, THEN YOU COULD START THE ENGINE RIGHT BACK UP. NOW AT 75,000 MILES CAR WILL NOT KEEP RUNNING EVERYTIME YOU STOP.ENGINE LIGHT HAS COME ON,EXTENDED START AND NO ACCELERATION...WHEN YOU PUSH ACCELERATOR IT DOES NOT ACCELLERATE. HAD ENGINE LIGHT CODE CHECKED AND DEALER TECH DIAGNOSE IS THAT HERE AGAIN IT IS THE THE FUEL PUMP!!! COST TO REPLACE IS $650.00 PLUS TAX...FACTORY DEFFECTIVE....SOMEBODY WAKE UP !!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750421August 21, 2015
VEHICLE SPEED CONTROL
WHILE STARTING THE CAR, THE CAR SUDDENLY ACCELERATES. THIS HAS HAPPENED MULTIPLE TIMES , LUCKY NO ONE HAS BEEN INJURED. ALSO SOMETIMES, THE VEHICLE STALLS, STEERING DOESNT MOVE, BRAKES ARE JAMMED. ONCE I SHUT THE CAR AND RESTART AGAIN, IT SOMETIME WORK NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750221August 21, 2015
AIR BAGS
THIS 2009 KIA RONDO HAS HAD THREE AIR BAG RELATED PROBLEMS. 1.THE FRONT PASSENGER SEAT WAS REPLACED AT $1700 BECAUSE A SENSOR CAUSED THE AIR BAG LIGHT TO DISPLAY. 2.THE STEERING WHEEL AIR BAG UNIT WAS REPLACED AT $900 BECAUSE AGAIN THE AIR BAG LIGHT WAS ON. 3.THE SAME DAY THAT THE STEERING WHEEL AIR BAG UNIT WAS REPLACED THE AIR BAG LIGHT AGAIN DISPLAYED AND THIS TIME THE CLOCK SPRING WAS REPLACED AT NO CHARGE. THESE AIR BAG PROBLEMS RAISE SERIOUS CONCERNS ABOUT THE SAFETY OF KIA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748167August 12, 2015
STEERING
IN OCTOBER 2014, MY CAR LOST POWER STEERING WHEN GOING THROUGH PUDDLES. I GOT THE ALTERNATOR BELT REPLACED AND IT SEEMED TO FIX THE PROBLEM. IN JUNE 2015, IT OCCURRED AGAIN. I TOOK IT TO LOKEY KIA IN CLEARWATER, FL TO FIX THE PROBLEM (ALONG WITH AN AIR BAG ISSUE PROBLEM) AND THEY DIAGNOSED IT AS AN AC COMPRESSOR PROBLEM (THEY DID NOT REPLICATE THE PROBLEM) AND THE AIR BAG ISSUE WAS DUE TO THE CLOCK SPRING. I DID NOT HAVE IT REPAIRED THAT DAY AND CAME HOME AND REPORTED IT ON THIS WEBSITE. I GOT A CALL FROM KIA CORP. OFFICE OF PRODUCT LIABILITY SAYING THAT THEY CALLED BECAUSE OF MY COMPLAINT HERE. (I ONLY REPORTED THE POWER STEERING PROBLEM HERE, NOT THE AIR BAG ISSUE.) IN THE END, KIA PAID TO HAVE THE AIR BAG PROBLEM FIXED AND NOT THE POWER STEERING CLAIMING THAT THE AIRBAG ISSUE WAS A "SAFETY" ISSUE AND THEY WERE REPAIRING IT FOR FREE IN "GOODWILL." THEY WOULD NOT REPAIR FOR FREE OR REDUCE THE COST OF THE POWER STEERING PROBLEM BECAUSE IT WAS NOT A "SAFETY" ISSUE AND THE PROBLEM I ORIGINALLY REPORTED HERE!! HOW IS LOSING MY POWER STEERING NOT A "SAFETY" ISSUE? I AM TERRIFIED TO DRIVE MY CAR IN THE RAIN, ESPECIALLY WITH MY GRANDKIDS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Rondo