Kia Optima Complaints

7,843 consumer complaints on file.

#11586434May 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact stated while driving 20-25 MPH, the ABS and traction control warning lights were illuminated. Additionally, the electric parking brake light illuminated indicating that the parking brake was engaged. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed that the Hydraulic Electronic Control Unit (HECU) had experienced an internal electrical short. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic). The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586008April 30, 2024
ENGINE
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586122April 30, 2024
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owns a 2012 Kia Optima. The contact stated while at a complete stop at the traffic light, she noticed that there was smoke coming from underneath the driver's side of the hood. Additionally, the vehicle stalled and failed to restart. The check engine warning light was illuminated. The contact exited the vehicle. The contact stated that there were flames coming from underneath the hood. The fire department extinguished the fire but declined to provide a copy of the report to the contact. No police report was filed. There were no injuries sustained. The vehicle was pushed into a parking lot. The vehicle was then howled to the residence the following day. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 23V652000(Service Brakes, Hydraulic) and 17V224000(Engine and Engine Cooling). The manufacturer was notified of the failure and sent a field inspector, who inspected the vehicle at the residence. The field inspector informed the contact that a complete inspection of the vehicle could not be performed because the vehicle was not lifted. The contact stated that the inspector mainly inspected under the hood of the vehicle and took photos. The manufacturer later informed the contact that the vehicle repair could not be covered because the incident had not occurred due to the recalls based on the field inspector report. The vehicle was not diagnosed or repaired. The failure mileage was approximately 222,100.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11586221April 30, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
- The issue occurred for the first time 4/30/2024 - The following 3 warning lights appeared while I was driving: ABS, Traction Control, and Brake - I took the vehicle immediately to a facility to have the warning codes read. The printout showed: C2402 & C2380 - The warning lights remain illuminated every time the vehicle is turned on - I believe there is a safety concern of a potential fire or brake failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585950April 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585700April 28, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Not sure what the exact problem is and my mechanic cannot figure out either, I had the car a little over a year purchased from carvana! First few months the brakes started messing up got caught in the rain ran into a trash can left minor scartches but nothing was wrong internally. September got side swiped on the highway not a reportable accident but I had to change whatever held the wheel literally everything that holds the right wheel had to be changed and after that incident a sensor came off, traction with wheels off but still drivable, about 3 days ago the engine just started making a cracking sound mechanic said it was some sensors he changed both and still making the weird noise, only had the car for a year and my mechanic cannot pinpoint the problem and suspects some type of engine issue which idk if it’s a recall on Kia optima’s or not because I don’t drive crazy!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585714April 28, 2024
STRUCTURE:BODY
My paint is delaminating all over my vehicle and is flying off in large sheets. My car now has metal exposed which is susceptible to rust which poses a risk to the structure of my vehicle and the potential of my windshield flying off as a result. This first started occurring less than 2 years after purchasing my vehicle in 2019. KIA fails to recognize this manufacturer defect and it continues to delaminate at an alarming rate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585588April 27, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Car caught fire, parked in driveway, partially damaged the house.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11585609April 27, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The Engine has seized up on me after leaving work on Wed April 24,2024. I have not owned this car not even 2 months. Purchased it through California Motors Direct. I have spoken with the general manager of the dealership and and he said the car has been serviced mulitple times as at Carson KIA. My car does not run at all at the time my car was seized up on me I was driving a with my baby in the car and all of a sudden my car stopped and has not been working since that day. The dealership where I purchased the car refuses to look at it stating it isn’t there problem well there was safety recall and from what I have seen online they were not allowed to sell me a car that a big safety recall on it that has not yet been addressed. My problems first started April 24th, 2024. Recall #23V652000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585628April 27, 2024
ENGINE
The car started making a noise and oil was just changed the prior month no leaks or anything and know it makes a noise and the engine light is on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585373April 26, 2024
EXTERIOR LIGHTING
The contact owns a 2011 Kia Optima. The contact stated that the headlights were significantly dim, which reduced the driver's visibility of the roadway while driving at night. The vehicle was taken to the local Pep Boys where the headlight bulbs were replaced; however, the failure persisted. The dealer was notified of the failure and charged a repair fee for the headlights replacement. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585151April 25, 2024
ELECTRICAL SYSTEM
Recall since September 2023 and Kia as of this date does not have the part even though recalls states that is urgent
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585168April 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585209April 25, 2024
ENGINE
Vehicle first went into “limp mode” and dealer said high voltage recall needed to be done. Worked ok for a while then again “limp mode” dealer said knock sensor recall was happening and knock sensor was replaced. Few weeks ago limp mode again, all during car was moving in traffic. Car currently sitting at a Kia dealer, knock sensor again, haven’t heard from Kia regarding engine replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585230April 25, 2024
ENGINE
Ms. Nadine Thomas, who is running for District 44 in Georgia, has served on the Georgia House of Representatives and the Georgia State Senate is my boss and know what I have been through with my vehicle and has heard from KIA in Athens GA that there is nothing they can do. I have a 2017 KIA Optima that I have been having problems with since around 06/2022 or a little before. I have been getting oil changes and putting oil in the vehicle every week or every other week. It finally took a mechanic to tell me it is an issue with Kia's and a recall due to the replacement of the motor because the cars are losing oil. I do not have an oil leak but losing it every week and replacing it and it is expensive for an oil change and a gallon of oil constantly. I have reached out to KIA Manufacturer and case was denied, BBB and KIA denied it all the way, through where I went has far as to the attributor. Georgia Attorney General and they sent a letter to the Bulldog KIA in Athens and they said I have to go through the process of either hearing a thumping noise or motor light flashing constantly and or car shuts off before my motor can be replace. None of this has happened. I had to pay out of pocket for a tune up which was over $300 in Sept 2023 and again early this year 2023 and no reimbursement but it’s on my KIA receipts due to oil consumption (leaking of oil) it’s causing me to keep replacing the spark plugs. Renting vehicles when they would have to keep my vehicle to replace the spark plugs, and missing time from work. They will not compensate me for it, replace the motor, and or provide me another vehicle. I feel also because I am a woman that I am racially profiled, I have been very professional, calm, and provided more than enough time, effort, and providing all the information to KIA and I am not getting nowhere or through to anyone that will hear me or understand what I am going through. Previous NHTSA ID Number is 11518826, awaiting for response back from Ossoff Office.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584987April 24, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while driving 30 MPH, there was an abnormal smoke odor inside the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was an oil leak in the engine compartment. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the engine, determining that the engine was consuming oil abnormally quick, and the engine might soon need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584874April 24, 2024
ENGINE
The contact owns a 2011 Kia Optima Hybrid. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the message "Stop Vehicle" was displayed. The contact stated that the vehicle had stalled and shut off on several occasions. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584657April 23, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584407April 22, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I've been having an issue with my car just out of the blue breaking while I'm going into it seems to be only a left turn I had let Kia know about this when I took it in for the other recalls just recently nobody seemed to have any idea of what was going on or look at me like I was crazy I guess and now I see this recall that explains everything to a tee of what my car is doing I need somebody to contact me please. This has almost gotten me into serious accidents on more than one occasion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584462April 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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