Kia Optima Complaints

7,843 consumer complaints on file.

#11612279September 3, 2024
STEERING
The contact owns a 2013 Kia Optima. The contact stated while driving 25 MPH, there was significant play in the steering wheel and the steering wheel made abnormal sounds. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column coupler had failed and needed to be replaced. The dealer informed the contact that the repair was not covered under TSB Number: CHA060. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612100September 2, 2024
SERVICE BRAKES, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On May 11, 2024, we took our 2015 Kia Optima to Hutchinson Kia Service Center 3931 River Pl, Macon, Ga. due to brakes not working. When you apply brakes the vehicle would not stopped you would have to apply the emergency brakes for a complete stop. On that day, I was told no one was there to check my brakes due it was a Saturday and would need to schedule another appointment when they could do a brake diagnostic. The next appointment was June 4,2024, on that day we had the vehicle towed due to brakes. Today is September 2, 2024 and our vehicle is still there. On July 12, 2024, we were contacted staying vehicle was repaired and the problem wa a pin hole in the right brake line. We picked up the vehicle proceeded home at the first traffic stop same problem happen with the brakes.We returned immediately back to Kia Service center, explaining the same problem still exists. After vehicle being there for 2 more weeks, Nick with Kia Hutchinson Kia called stated there was a problem with ABS system and vehicle would be ready on August 21,2024. Well the still have my vehicle and no updates. When you call they put on hold and never comeback. If you go over the Service Manager is always out and no one can give you and update
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611937August 31, 2024
UNKNOWN OR OTHER
I have gone to two Kia Dealers to get my recall on the HECU fixed and they will not help me. I was told that they did not have the part and did not know when they were receiving the part. I also called Kia and they were no help either. What next steps can I take to get this matter resolved. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611800August 30, 2024
STEERING
Car engine stuttered when turned on, then after a moment smoothed out . I noticed some looseness in response in the steering wheel while driving forward, after a short period of time driving the antiskid symbol and the EPS symbol came on and I lost power steering. I turned off the car and turned it back on . The emergency symbols were gone and the power steering was OK. I headed back home and the symbols came back on and lost power steering again after driving about 3 blocks. I repeated turning car off and on to get home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611495August 29, 2024
SERVICE BRAKES, ENGINE
Oil consumption issues. Was informed when check engine light appeared. Oil light also appeared. Over 3qts consumed in 20 days. Car shut off while driving. Engine noisy and shaky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611711August 29, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
I apologize if this is not filed in the correct place. Issue: 2016 Kia Optima, peeling paint on the hood and quarter-panel. New areas are popping up and old areas are getting worse. Color Paint: Snow White Pearl
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611362August 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact owned a 2013 Kia Optima. The contact stated that after parking in the garage and turning the vehicle off, approximately six hours later it was discovered that a fire had started in the garage area and had begun to spread inside the townhome. The fire department was called to the scene and extinguished the flames. During the fire, the vehicle was destroyed and later towed away. Also, a second vehicle parked inside the garage was destroyed and a third vehicle parked outside in the driveway sustained fire damage. The garage was destroyed and the townhome sustained significant fire damage. A fire report was taken at the scene but the cause of the fire was not determined. The contact later received a recall notice for the NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11611366August 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Kia Optima. The contact stated while driving at approximately 5 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the spark plugs and ignition coils needed to be replaced due to fouling by engine oil. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was not diagnosed or repaired. The contact stated that prior to the engine failure, approximately 1 quart of engine oil was being added every week. The manufacturer was informed of the failure. The failure mileage was 70,434.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611383August 28, 2024
ENGINE
The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. During the failure, a flashing check engine warning light was illuminated. The vehicle was towed to the local dealer who determined that the engine had experienced excessive oil consumption. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,449.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611305August 28, 2024
ENGINE
Motor seized up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611334August 28, 2024
STEERING
The contact owns a 2014 Kia Optima. The contact stated while reversing and turning the steering wheel, the steering wheel felt abnormal and made an abnormal clunking sound. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to AutoZone however, the failure could not be replicated. The contact related the failure to an unknown recall. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611145August 27, 2024
ENGINE, POWER TRAIN
The contact owns a 2017 Kia Optima. The contact stated that while his daughter was driving 70 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired but failed to accelerate as intended or change gear as intended. The vehicle was then taken to another dealer where it was diagnosed that the triaxle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611215August 27, 2024
UNKNOWN OR OTHER
My back windows will not roll up and down with the buttons and now whenever I hit a bump and even shut my door, the windows fall down. The only way to get them back up is to physically pull them back up. I cannot get the stay up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611267August 27, 2024
ENGINE
Car has been excessively consuming oil for the past year. Black smoke blowing out of exhaust pipe. Engine siezed up which almost caused an accident, had to veer off the road to keep from causing myself and the other party harm. Kia is stating no recall but there is tons of motors having this same issue. The actual motor in car is a 2019 model engine.inspected by Kia dealership with no help stating out of warranty even though this has been going on for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611272August 27, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
For the past month or two my vehicle hesitates to start on the first try. I can smell an odor at times when this occurs. Most recently it seems to occur more frequently when the outside temperature is warmer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610779August 26, 2024
STRUCTURE:BODY
The paint is coming off in chunks anywhere from an inch to 5 inches at a time. Not from rock chips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610964August 26, 2024
ENGINE
The contact owns a 2013 Kia Optima. The contact stated that after the vehicle was repaired under recall, the vehicle failed to accelerate properly while depressing the accelerator pedal and there was white smoke coming from the exhaust. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that there was an abnormal knocking sound coming from under the hood, and that the engine needed to be replaced. The contact stated the vehicle was repaired under an unidentified recall; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611014August 26, 2024
ENGINE
Car cut out and stutters and the engine light flashes. Code P1326 is displayed on the OBD reader.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610446August 23, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610532August 23, 2024
ENGINE
Car went to limp mode and has code p1326. Car was towed to kia and waiting on determination of kia in korea to cover engine. Car has 63,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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