Kia Optima Complaints
7,843 consumer complaints on file.
- #10413085July 15, 2011VISIBILITY
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE REAR WINDOW WAS DIFFICULT TO SEE THROUGH WHEN REVERSING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 2,400.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412129July 13, 2011LATCHES/LOCKS/LINKAGES
MY 2006 KIA OPIMAL DRIVER SIDE DOOR WILL NOT UNLOCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412180July 13, 2011LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR DOES NOT UNLOCK FROM THE OUTSIDE. THE KEY NOR THE KEYLESS ENTRY WOULD UNLOCK THE DRIVERS SIDE DOOR. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS ABLE TO LOCK AND UNLOCK THE DOOR BY USING THE KEY. WHEN THE CONTACT LEFT THE DEALER SHE COULD NOT OPEN THE DRIVER SIDE DOOR FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER FOR ADDITIONAL DIAGNOSTIC TESTING. THE DOOR LATCH WAS FAULTY AND NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 79,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411716July 11, 2011LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS 2005 KIA OPTIMA. THE CONTACT STATED THE RIGHT FRONT PASSENGER DOOR WOULD NOT LOCK OR UNLOCK. THERE WAS A PASSENGER IN THE VEHICLE WHO WAS UNABLE TO GET OUT OF THE VEHICLE DUE TO THE DOOR LOCKS. THE DEALER STATED THERE WERE NO RECALLS OR RELATED WARRANTIES AND TO BRING THE VEHICLE IN TO BE INSPECTED. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412608July 11, 2011UNKNOWN OR OTHER, ELECTRICAL SYSTEM
POWER LOCKS INSTANTLY LOCK AFTER UNLOCKING,(OVER AND OVER) PROHIBITING ME AND MY PASSENGERS TO ENTER OR EXIT THE VEHICLE. IT SOMETIMES TAKES 5-10 MINUTES OF TRYING TO UNLOCK THAT THEY WILL FINALLY STAY UNLOCKED ALLOWING ACCESS. I HAVE A TODDLER AND A BABY ON THE WAY. IF THERE WERE TO BE AN ACCIDENT OR A FIRE, I COULD ONLY IMAGINE BEING TRAPPED INSIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410660July 6, 2011LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 KIA OPTIMA LX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHEN USING THE KEY. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 42,000. UPDATED 08/05/11*LJ UPDATED 08/15/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410442July 5, 2011LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILES WERE 69,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410517July 5, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR WILL NOT OPEN WHEN IT'S UNLOCKED. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE DRIVERS SIDE DOOR TO MALFUNCTION. THE FAILURE WAS NOT DIAGNOSED BY A DEALER NOR A LOCAL MECHANIC. THE FAILURE MILEAGE WAS 95,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410184July 1, 2011LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS INSTANTLY LOCK AFTER UNLOCKING CONTINUOUSLY, PROHIBITING ENTRY OR EXIT TO THE VEHICLE. THIS POSES A SAFETY HAZARD IF THERE WERE TO BE AN ACCIDENT LOCKING ME AND MY CHILDREN INSIDE THE VEHICLE. SOMETIMES IT TAKES 5-10 MINUTES TO GET IN OR OUT OF THE CAR TRYING TO CATCH THE DOOR HANDLE AT JUST THE RIGHT TIME TO BE ABLE TO OPEN IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410127June 30, 2011ELECTRICAL SYSTEM
MY 2004 KIA OPTIMA EX WILL NOT START IF IT SITS FOR A DAY OR SO SOMETHING IS KILLING OR DRAINING MY BATTERY I'VE REPLACED THE BATTERY,THE STARTER,AND THE ALTERNATOR IT HAS TO BE AN ELECTRICAL PROBLEM ALSO MY RIGHT FRONT DOOR WANT OPEN YOU HAVE TO USE THE KEY TO GET IN SOMETHING IS STILL ON WHILE THE CAR IS OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10409178June 28, 2011AIR BAGS
TL* THE CONTACT OWNS A 2006 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH THE AIR BAG WARNING INDICATOR ILLUMINATED. THE LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES FOR THE SIMILAR FAILURE. THE AIR BAG MODULE WAS REPLACED DURING THE PREVIOUS REPAIRS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10408794June 24, 2011SUSPENSION, STEERING
PURCHASED A 2011 KIA OPTIMA LX ON 5/18/11. CAR CONSTANTLY PULLED LEFT SO BAD THAT YOU WOULD END UP INTO ONCOMING TRAFFIC ON A TWO LANE ROAD IN YOU DIDN'T CONTINUALLY CORRECT TO THE RIGHT. HAD THE DEALER ALIGN VEHICLE TO FACTORY SPECS WITH NO CHANGE. TOOK CAR BACK TO DEALER WHO REALIGNED TO NEW SPECS RECEIVED FROM KIA TECH SUPPORT. VEHICLE NOW ONLY HAS A TENDENCY TO PULL LEFT BUT WILL DRIFT LEFT IF YOU TAKE YOUR HANDS OFF OF THE STEERING WHEEL. DEALER TEST DROVE THE CAR AGAIN AND CLAIMS THE VEHICLE DRIVES BETTER THAN A NEW ONE ON THE LOT. DEALER SAID THEY COULDN'T DO ANYTHING ELSE FOR ME AND REFERRED ME TO KIA CONSUMER RELATIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407497June 20, 2011WHEELS, SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 10 MPH, AN EXTREMELY LOUD SOUND OF METAL TO METAL EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND NOTICED THE FRONT DRIVER'S SIDE SUSPENSION AND FRAME COMPLETELY FRACTURED DUE TO RUST CORROSION. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE FAILURE WAS ASSOCIATED WITH RECALL NHTSA CAMPAIGN ID NUMBER 09V183000 (SUSPENSION: FRONT); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE DEFECT. THE FAILURE MILEAGE WAS 85,854. I WAS LESS THAN TEN MINUTES REMOVED FOR HIGHWAY, I COULD HAVE BEEN KILLED, WHEEL FRONT PASSANGER COMPLETELY BROKE OFF! UPDATED 09/14/2011 *LN UPDATED 12/19/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407217June 17, 2011LATCHES/LOCKS/LINKAGES
I DRIVE A 2005 KIA OPTIMA. YESTERDAY WHEN I CAME OUT TO MY CAR THE DOOR WOULD NOT UNLOCK. EVERYTIME I PUT THE KEY IN AND ATTEMPT TO UNLOCK THE DOOR, IT LOCKS BACK IMMEDIATELY. I TRIED TO UNLOCK AND OPEN THE DOOR FROM THE INSIDE AS WELL BUT THE DOOR WILL NO LONGER OPEN. IN ORDER TO GET INTO OR OUT OF THE VEHICLE I HAVE TO USE THE PASSENGER SIDE DOOR. THIS IS A MAJOR HAZARD IF I WERE TO BE INVOLVED IN AN ACCIDENT OR IF FOR SOME REASON I NEED TO EXIT MY CAR IMMEDIATELY. I HAVE 3 KIDS THAT I TRANSPORT ALSO AND AM TERRIFIED THAT SOMETHING SHOULD HAPPEN. I HAVE READ THE BLOGS THAT THIS IS A TYPICAL ISSUE BUT HAS NOT BEEN RECALLED YET. I AM GOING TO TAKE ANY ACTION POSSIBLE TO INSURE THAT THIS ISSUE IS RESOLVED SINCE IT IS A MALFUNCTION ON THE PART OF A KIA PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407308June 17, 2011LATCHES/LOCKS/LINKAGES
ONCE YOU LOCK THE DOORS ON A 2003 KIA OPTIMA, YOU CANNOT UNLOCK FROM EITHER THE INSIDE OR OUTSIDE FOR LONG PERIODS OF TIME. IF YOU KEEP LOCKING AND UNLOCKING FROM INSIDE, THEY WILL EVENTUALLY STAY UNLOCKED. VERY UNSAFE IF YOU NEED TO GET OUT OF CAR QUICKLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407123June 16, 2011LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
OWNER OF 2003 KIA OPTIMA - DRIVER DOOR WON'T OPEN FROM INSIDE OUR OUTSIDE. OWNER MUST USE PASSENGER DOOR TO GAIN ACCESS TO VEHICLE. EXTERIOR DOOR HANDLE SEEMS LOOSE. UNABLE TO OPEN DOOR TO REMOVE DOOR PANEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407014June 15, 2011LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVERS SIDE DOOR WOULD NOT LOCK OR OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE PASSENGER DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE ACTUATOR NEEDED TO BE REPLACED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407033June 15, 2011STEERING
MY 2011 KIA OPTIMA PULLS LEFT AND THE DEALER STATES THIS IS NORMAL OPERATION. THE VEHICLE MEETS FACTORY ALIGNMENT SPECS BUT STILL PULLS HARD TO THE LEFT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10406152June 13, 2011LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THAT WHEN TRYING TO OPEN THE DRIVER SIDE DOOR WITH THE KEY, SHE WAS UNABLE TO DO SO. SHE HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE DOOR OR NOT LOCK THE VEHICLE AT ALL. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT SHE NEEDED TO REPLACE THE LOCK MECHANISM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10405823June 10, 2011CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP
I LEARNED THAT SOME USERS OF THE SUPER LATCH BELT ON THE RADIAN 80SL CAR SEAT WERE EXPERIENCING LOOSENING OF THEIR LATCH BELTS DURING NORMAL USE FROM SUNSHINE KIDS JUVENILE PRODUCT'S FACEBOOK PAGE. I WENT TO CHECK MY OWN LATCH BELT AND FOUND IT TO BE LOOSE. I TIGHTENED IT UP AGAIN AND FOUND IT VERY EASY TO LOOSEN THE BELT BY APPLYING SLIGHT PRESSURE WITH MY POINTER FINGER IN AN OUTWARD AND DOWNWARD MOTION. I ALSO PUSHED THE SEAT SIDE TO SIDE TO TEST THE BUCKLE AND DID NOT FIND THAT IT LOOSENED THE BELT, SO IT APPEARS TO REQUIRE DIRECT CONTACT WITH THE BUCKLE TO LOOSEN IT. I'VE CHECKED THE BELT EVERY TIME I'VE GOTTEN IN THE CAR SINCE THEN AND HAVE NOT FOUND IT TO BE LOOSE SINCE THE FIRST TIME. MY CAR SEAT SITS IN THE REAR FACING POSITION AND MY TODDLER CAN EASILY KICK THE BUCKLE WITH HIS FOOT AND LOOSEN IT, WHICH COULD BE DEVASTATING IF WE WERE TO EXPERIENCE A COLLISION WHILE THE BELT HAPPENED TO BE LOOSE. I CONTACTED SUNSHINE KID'S CUSTOMER SERVICE, AS INSTRUCTED BY THEIR PRODUCT ANNOUNCEMENT, AND RECEIVED A REPLACEMENT SUPER LATCH BELT FOR MY SEAT TODAY, 6/9/2011. THEY HAVE ADDED A RETAINING CLIP TO THE BUCKLE, WHICH DOES SEEM TO MAKE IT MORE DIFFICULT TO LOOSEN THE BELT BUT I CAN'T SAY THAT IT WORKS IN THE CAR BECAUSE I HAVE NOT INSTALLED THE SEAT WITH THE NEW BELT YET. I HAVE THE ORIGINAL BELT AND WOULD BE HAPPY TO PROVIDE MORE INFORMATION IF NECESSARY. I ONLY ADDED A VEHICLE COMPLAINT TO PROVIDE THE VIN; I HAVE NO COMPLAINT WITH THE VEHICLE ITSELF, ONLY THE LATCH BELT OF MY CHILD RESTRAINT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=OPTIMA, MODEL=KIA). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0