Kia Optima Complaints

7,843 consumer complaints on file.

#10547349October 9, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS AND BRAKE LIGHTS/TURN SIGNAL LIGHTS BURN OUT REPEATEDLY. AT LEAST ONE OF THEM BURNS OUT EVERY 2-3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546416October 1, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE'S EXPERIENCING PROBLEMS WITH THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WOULD DISENGAGE THE TRANSMISSION. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 4,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545763September 28, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING
I HAVE ALSO BEEN STATED AS "NOT INCLUDED". 2002 KIA OPTIMA V6 LX. THE VEHICLE SHAKES MY ENTIRE BODY UPON BRAKING. RADIO TURNS ON AND OFF. RADIO GOES FROM CD1 ERROR TO FM. LIGHTS FLICKER, AIR SHUTS OFF. IM ALMOST NOT ABLE TO PUMP GAS ANYMORE. PUMP HANDLE CONTINUOUSLY CLICKS OFF. ITS PATHETIC THAT I AM NOW AFRAID TO DRIVE TO WORK!! I HAVE ACTUALLY CALLED IN FOR FEAR OF IT JUST DECIDING TO COMPLETELY STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545476September 26, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUNROOF EXPLODED WHILE I WAS DRIVING DOWN THE HIGHWAY SHORTLY AFTER 7AM ET. IT SOUNDED LIKE A GUNSHOT. I PULLED OVER AND LOOKED AT IT AND THEN DROVE STRAIGHT TO THE DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545035September 23, 2013
STEERING
ON STRAIGHT A WAYS THE CAR WANDERS (PULLS) FROM SIDE TO SIDE AND WE HAVE TO CONTINUALLY TURN THE STEERING WHEEL BACK AND FORTH TO STRAIGHTEN THE CAR OUT. THE CAR WILL NOT TRACK STRAIGHT. WE HAVE TO CONTINUALLY CORRECT THE STEERING. BECAUSE WE TRAVEL ON A LOT OF 2 LANE ROADS WE ARE ALREADY CONSIDERING TRADING THE CAR BECAUSE OF SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544589September 20, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK AND COULD NOT BE UNLOCKED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT SHE HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE LATCH WAS NOT WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 86,500. UPDATED 12/20/13*CN THE DEALER STATED THE LOCK PROBLEM WAS ELECTRICAL. UPDATED 12/26/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544500September 19, 2013
STEERING
VEHICLE WILL NOT TRACK STRAIGHT. VEHICLE WONDERS LEFT AND RIGHT AT SPEEDS OF 40 MPH OR HIGHER. HAS BEEN DOING THIS SINCE I PURCHASED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543790September 16, 2013
STEERING, SUSPENSION, POWER TRAIN, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHILE I WAS DRIVING I HAD NOTICED THAT THE CAR WAS PULLING TO THE RIGHT. I HAD NEW TIRES AND AN ALIGNMENT DONE 5-6 WEEKS PRIOR, SO I RETURNED TO THE SHOP AND THEY LOOKED AT EVERYTHING AND THE FRONT END WAS OUT OF ALIGNMENT. THE SHOP LOOKED FURTHER TO SEE WHAT CAUSED THIS AND FOUND THAT THE RIGHT FRONT FRAME AREA WAS RUSTED AND CRACKED. THEY ADVISED ME THAT THE CAR WAS NOT SAVE AND THAT I SHOULD CONTACT KIA. I WAS DRIVING THE CAR HOME AND THE CAR PULLED DRASTICALLY TO RIGHT AND I HEARD A CRUSHING NOISE FROM THE RIGHT TIRE AREA. I PULLED OFF THE ROAD AND SAW THAT THE TIRE WAS NOT POSITIONED PROPERLY. I HAD THE CAR TOWED TO MY RESIDENCE AND AM IN THE PROCESS OF CONTACTING KIA. I WAS LUCKING TO NOT HAVE CAUSED AN ACCIDENT, AFTER READING SOME OF THE OTHER SIMILAR COMPLAINTS IT SHOULD HAVE BEEN A NATIONAL RECALL ON THIS SITUATION. ACCORDING THE RECORDS THAT I HAD CHECKED I AM ONLY THE 2ND OWNER OF THIS VEHICLE. I HOPE THAT KIA MAKES GOOD ON THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543322September 12, 2013
POWER TRAIN
THE CAR BUCKLES WHEN REDUCING YOUR SPEED TO AROUND 20 MPH. ALSO THE REAR SEAT DOOR LOCK STOPPED WORKING AND MY CAR IS NO LONGER UNDER WARRANTY AND KIA WANTS TO CHARGE ME AROUND 700 DOLLARS TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543057September 11, 2013
AIR BAGS, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THE PASSENGER FRONT DOOR LOCK FAILED TO UNLOCK ELECTRONICALLY OR MANUALLY. THE AIR BAG WARNING LIGHT ALSO REMAINED ILLUMINATED. THE DRIVERS DOOR LOCK ALSO FAILED AT 41,000 MILES; HOWEVER, THE ACTUATOR WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE PASSENGER DOOR OR THE AIR BAG WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. THE CURRENT MILEAGE WAS 64,000. ..UPDATED 12-30-13 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BE REPAIED. THE TECHICIAN ADVISED THERE WAS A NICKEL IN THE DOOR PANEL AND THAT THE WAS REPAIRED. THERE DOOR WAS NOT ACTUALLY REPAIRED. UPDATED 1/16/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543162September 11, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
THE DRIVERS SIDE DOOR LOCK WILL NOT UNLOCK WITH THE ELECTRICAL BUTTON OR MANUALLY. THE LOCK ONLY OPENS HALF WAY - PULL HANDLE TO OPEN - DOOR AUTOMATICALLY LOCKS. CAN'T OPEN DOOR WITH KEY FROM OUTSIDE. MUST ENTER IN PASSENGER SIDE DOOR AND CLIMB OVER. BIG DANGER AS DRIVING WITH CHILDREN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542581September 9, 2013
STEERING
VEHICLE'S STEERING WILL NOT STAY ON CENTER. PULLS PRIMARILY TO THE LEFT, MANY TIMES PULLING ME INTO THE OPPOSITE LANE OF TRAFFIC. VERY DANGEROUS. IT'S ALSO PHYSICALLY EXHAUSTING ON MY ARMS CONSTANTLY HAVING TO REDIRECT THE STEERING TO CENTER AND ATTEMPT (UNSUCCESSFULLY) TO KEEP IT THERE. AS SOON AS THE CAR IS REDIRECTED FROM VEERING TO THE LEFT, IT THEN OVERSTEERS AND VEERS TO THE RIGHT. THERE IS NO CENTERING THIS VEHICLES STEERING. I'VE ALREADY TAKEN THE CAR IN FOR SERVICE ONCE FOR THIS ISSUE AND IT WASN'T CORRECTED. I CALLED KIA SERVICE DEPARTMENT AND TOLD THE MANAGER THAT I AM AWARE OF THE MANY DOZEN COMPLAINTS OF THIS SAME ISSUE WITH THE KIA OPTIMA AND THAT I WANT IT CORRECTED. HE THEN SAID HE WAS NOT AWARE OF THIS "ISSUE" AND TOLD ME HE WOULD LOOK INTO IT AND GET BACK TO ME. THERE WAS NO FOLLOW UP FROM HIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542253September 6, 2013
ENGINE
I WAS DRIVING THE VEHICLE AND IT STARTED SHAKING AND SLOWING DOWN ON IT'S OWN. THEN IT JUST CUT RIGHT OFF ON ME. I PULLED OVER AND TRIED TO RESTART THE VEHICLE ...TO NO AVAIL.....THERE WERE NO WARNING LIGHTS OR ANYTHING GOING ON.....I HAD TO GET IT TOWED TO MY MECHANIC WHO INFORMED ME THAT HE FELT IT WAS EITHER THE STARTER OR THE ALTERNATOR...HE REPLACED THE STARTER FIRST AND THEN TOLD ME THE ENGINE HAD CEASED AND I WOULD NEED A NEW OR REBUILT ON PUT IT. I HAD JUST CHANGED MY OIL A WEEK OR TWO AGO...SO IT COULD NOT HAVE BEEN THAT...SO I'M HOPING BY WRITING THIS SOMEONE WILL LOOK INTO IT SINCE I BOUGHT THE CAR FROM A DEALER AND HAVE ONLY HAD IT LESS THEN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538464September 3, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I WAS BACKING UP TO PART MY VEHICLE AND PULLED FORWARD TO STRAIGHTEN OUT THE CAR. WHILE PULLING FORWARD I APPLIED MY BRAKE AND THE ENGINE ACCELERATED - I THEN SLAMMED MY BRAKE AND THE CAR STOPPED. I PUT THE CAR IN REVERSE AND PARKED. TURNED THE CAR BACK ON AND CAREFULLY MOVED FORWARD INCIDENT DID NOT REPEAT. TOOK MY VEHICLE TO THE KIA DEALERSHIP AT BURDICK DRIVERS VILLAGE IN CICERO, NY AND DIAGNOSTICS RECOMMENDED REPLACING THE BRAKE LIGHT SWITCH. THERE IS CURRENTLY A RECALL FOR HYUNDAI ELANTRA FOR THIS SAME PROBLEM AND I WOULD LIKE TO KNOW THE FAULTY PART NUMBERS. I HAVE MY OLD BRAKE SWITCH AND IF IT MATCHES THE RECALLED ONES I WOULD LIKE TO BE REIMBURSED. MY SON ALSO HAS A 2009 OPTIMA AND IS EXPERIENCING THE SAME PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538400September 2, 2013
STRUCTURE:BODY
I WAS ON A WEEKEND TRIP AND WHEN I GOT TO MY DESTINATION I WAS UNABLE TO UNLOCK OR OPEN THE DRIVER'S SIDE DOOR. I HAD TO CRAWL OUT THE PASSENGER SIDE DOOR. I AM BACK HOME NOW. I HAVE TRIED SPRAYING SOME LUBRICANT ON DOOR LATCH BUT I STILL CAN NOT GET IT TO OPEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537233August 26, 2013
SERVICE BRAKES
I HAVE HAD 2 ISSUES: MY UVO SYSTEM HAS MALFUNCTIONED MULTIPLE TIMES AND MY SYSTEM IS GOING TO BE REPLACED AGAIN TODAY. I HAVE HAD BRAKE ISSUES, MY MASTER CYLINDER WAS REPLACED AND ITS GOING BACK IN TODAY FOR BRAKES. NOW MY CAR IS PULLING TO THE LEFT! I HAVE 25,000 MILES ON THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537335August 26, 2013
STRUCTURE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A NOISE WAS EMITTED FROM THE DRIVER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20. UPDATED 09-18-13 *BF UPDATED 09/27/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537029August 24, 2013
UNKNOWN OR OTHER
STEERING WHEEL DOES NOT SEEM TO REACT WELL WITH TURNING OF THE VEHICLE. PARKING THE VEHICLE IS UNEVEN AND NOT ALIGNED TO THE CENTER OF PARKING STALLS. STEERING WHEEL IS LOOSE AS IF STEERING A BOAT ON A WATERWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537049August 24, 2013
STEERING, WHEELS
WHEN I PURCHASED THE VEHICLE I NOTICED IT PULLED TO THE LEFT AND I BROUGHT IT BACK TO THE DEALER AND THEY "SAID" THEY PERFORMED A FIX ACCORDING TO AN INTERNAL KIA TSB-032 DOCUMENT. WHEN I BROUGHT THE VEHICLE BACK FOR A 15,000 MILE SERVICE AND ANOTHER TIRE ROTATION THEY ROTATED THE TIRES AND THE CAR AGGRESSIVELY PULLED TO THE LEFT AGAIN. I BROUGHT IT BACK AND ARGUED OVER PAYING FOR AN ALIGNMENT AND THEY SAID THEY WOULD DO THE ALIGNMENT TO CORRECT THE PROBLEM. AT THIS POINT, IT DID NOT CORRECT THE ISSUE AND THE TIRES WERE PUT BACK PRIOR TO THE 15K ROTATION. SINCE OWNING THE VEHICLE, I AM UNABLE TO ROTATE THE TIRES WITHOUT AN AGGRESSIVE PULL TO THE LEFT. JUST TODAY, 8/24/2013, THE DEALER TOLD ME KIA HAD NUMEROUS COMPLAINTS WITH NEXEN TIRES AND HAVE SINCE SWITCHED TO KUMHO. THERE SHOULD BE A RECALL BECAUSE KIA USED A PRODUCT LINE THAT IS OBVIOUSLY FLAWED AND NOW THE DEALER IS SAYING I HAVE TO SPEND >$1000 ON A SET OF NEW TIRES FOR A PROBLEM THAT HAS EXISTED SINCE I DROVE THE VEHICLE (BRAND NEW) OFF THE LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536955August 23, 2013
SEAT BELTS
A CHILD WAS SITTING IN THE REAR CENTER SEAT WHEN A SNAPPING SOUND OCCURRED WHILE AT A STOP SIGN. UPON INVESTIGATION THE SEAT BELT MECHANISM BROKE, CAUSING IT TO NOT RETRACT OR LOCK. SECOND SEAT BELT TO BREAK ON THIS VEHICLE, A YEAR APART. *TR CONCERNED THIS IS A SAFETY ISSUE AS SEAT BELTS ARE REQUIRED BY LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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