Kia Optima Complaints

7,843 consumer complaints on file.

#11123046August 28, 2018
ELECTRICAL SYSTEM
A COUPLE OF MONTHS BACK, THE REAR, RIGHT SIDE DOOR WOULDN'T OPEN OR CLOSE PROPERLY. I ALSO NOTICED, BEFORE THE DOOR ISSUE, THAT THE CAR SEEMED SLUGGISH GOING UPHILL, AND IT SEEMED LIKE I WAS GOING THROUGH GAS, A LOT QUICKER. A FEW WEEKS AGO, WHILE PARKED, MY CAR BATTERY HAD DIED. I HAD NO WARNING, AND WAS 4 HOURS FROM HOME. LUCKILY IT WAS ABLE TO BE JUMP STARTED. NOW, WHEN I TRY TO START THE CAR, IT WON'T START. I HAVE TO PUT IT IN DRIVE, THEN BACK IN PARK, BEFORE IT WILL START. NOW WHEN I START THE CAR, MY GAS GUAGE DROPS TO BELOW, WHAT I HAD WHEN I PARKED. OVER THE NEXT FEW DAYS, IT WILL MAKE ITS WAY TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123083August 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE CHECK ENGINE WARNING INDICATOR STOPPED ILLUMINATING, THE FAILURE WENT AWAY. THE VEHICLE WAS DRIVEN TO KIA MALL OF GEORGIA (4180 BUFORD DRIVE, BUFORD, GA 30519) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PASSED THE EVALUATION TEST AND THE ENGINE DID NOT NEED REPLACEMENT; HOWEVER, NEW TURBOS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123102August 28, 2018
AIR BAGS
I RECEIVED A RECALL NOTICE ON MY AIRBAGS ON 8/15/2018 ON 8/16 I WAS REAR ENDED BY A BIG WORK TRUCK AND PUSHED INTO ANOTHER VEHICLE. 5 CARS INVOLVED. MY VEHICLE IS TOTALED THE AIRBAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11122715August 27, 2018
VISIBILITY/WIPER
WAS DRIVING THROUGH A TUNNEL WHEN I HEARD A LOUD POP, AND THEN THE SOUNDS OF GLASS SHATTERING AND WIND. THE SUN ROOF OF MY CAR WAS COMPLETELY CRACKED. THE INTERIOR SUN SHADE WAS THE ONLY THING THAT PREVENTED ME FROM HAVING A GLASS SHOWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122784August 27, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER (SONS KIA, 100 SONS DR, MCDONOUGH, GA 30253, (678) 619-1393) AND STATED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE FAILURE DID NOT OCCUR DURING THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,500. **TR UPDATED 10/31/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122840August 27, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO WORK WITHOUG WARNING. THE CONTACT CHANGED THE BULBS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DICK HANNAH KIA (3400 NE AUTO MALL DR, VANCOUVER, WA 98662, 360-342-9104) WHERE IT WAS DIAGNOSED THAT THE BALLAST IN THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122663August 27, 2018
EXTERIOR LIGHTING
OVER THE PAST 7 YEARS I'VE REPLACED BOTH HEADLIGHTS-LOW BEAM ON AN AVERAGE OF TWICE A YEAR. LOW BEAMS ARE SO LOW IN LIGHTING AND I'M CONCERNED IF THEY ARE ON WHEN DRIVING IN THE DARK. RECENTLY I CHANGED THE PASSENGER SIDE LOW BEAM LIGHT, 2 WEEKS LATER IT WENT OUT AGAIN. HOWEVER PRIOR TO CHANGING THE BULB THE FIRST TIME, I NOTICED THE LENS COVER WAS SO HAZY ON THE INSIDE, LIKE WHITEISH CHALKY LOOKING. I TOOK BULB #2 OUT BUT NOTICED IT WASN'T BURNT OUT. HOWEVER THE WIRES AND THE HOUSING FOR THE BULB PRONGS WERE MELTED. FORTUNATELY IT ONLY MELTED THE PRONG CONNECTION POINT AND WIRES AND DIDN'T SPARK A FIRE. BUT NOW I'M LEFT REPLACING THE WIRING AND LENS COVER ASSEMBLY. I DO UNDERSTAND THAT MY CAR IS 7 YEARS OLD, HOWEVER THE LOW BEAM LIGHTS ON THIS CAR HAVE BEEN NOTHING BUT AN ISSUE FROM DAY ONE AT ZERO MILES. THERE HAVE BEEN MULTIPLE RECALLS AND NUMEROUS ISSUES WITH THIS CAR. LESSON LEARNED....WILL NEVER BUY ANOTHER KIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122362August 25, 2018
SERVICE BRAKES
2 DAY AGO I WAS DRIVING TO WORK ON THE FREEWAY AND MY CAR START ACTING WEIRD LIKE IT WANTED TO STOP, I PAID NO MIND. SO THEN THAT NIGHT COMING HOME FROM WORK IT START ACTING UP AGAIN, THIS TIME I SAW MY BRAKE LIGHTS TURN ON AND MY CAR STARTED SLOWING FIWN. I HAD LOST ACCELERATION I HAD NO RESPONSE TO THE GAS PEDAL. I WOULD STEP ON MY BRAKES THEN RELEASE AND THE LIGHTS WOULD GO BACK TO NORMAL. THIS HAPPENED THE WHOLE 45 MINS BACK HOME. SO THE NEXT MORNING I WAS DOING SOME RESEARCH ON WHAT COULD CAUSE THIS FOUND OUT THAT THE BRAKE SENSOR STOPPER WOULD NOT WORK PROPERLY ON THE KIA FORTE. BUT IT SEEMS THAT THIS HAPPEN TO THE KIA AS WELL. IT IS VERY DENGEROUS TRYING TO DRIVE LIKE THIS ESPECIALLY ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122109August 24, 2018
AIR BAGS
TL* THE CONTACTS DAUGHTER WAS A PASSENGER IN A 2018 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AND CRASHED INTO A TREE. THE FRONTAL DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER AND THE DRIVER WERE INJURED AND TREATED AT A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11122146August 24, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED BLACK SMOKE COMING FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO VALUE KIA (6915 ESSINGTON AVE, PHILADELPHIA, PA 19153, 215-937-1000) WHERE IT WAS DIAGNOSED THAT THE COOLING AND ELECTRICAL SYSTEMS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,630.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11122199August 24, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. IN ADDITION, A "DO NOT DRIVE "WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO KIRBY KIA OF VENTURA (6424 AUTO CENTER DR, VENTURA, CA 93003, (805) 644-2241) WHERE IT WAS DIAGNOSED THAT THE BEARING INSIDE THE ENGINE STARTED TO WEAR AND SHRED, WHICH CAUSED THE ENGINE TO SEIZE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121805August 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING 60 MPH, THE "DO NOT DRIVE, PLACE VEHICLE IN PARK" WARNING MESSAGE ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK AND WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO JIM ELLIS KIA OF KENNESAW (1221 AUTO PARK DR NW, KENNESAW, GA 30144, (404) 531-1868) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121817August 23, 2018
EXTERIOR LIGHTING
FRONT HEAD LAMPS KEEPS GOING OUT, PER AUTO SHOP SHORTAGE IN WIRING FOR RIGHT AND LEFT FRONT HEAD LAMPS(LIGHTS) HAS TO REPLACE EVRY THREE WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121826August 23, 2018
STRUCTURE:BODY, SEATS
I WAS REAR ENDED WHILE STOPPED IN BREAKDOWN LANE OF A SECONDARY HIGHWAY (40 MPH) PROBLEM THAT I WOULD LIKE TO ADDRESS IS THE INADEQUATE CUSHIONING IN THE HEADRESTS OF THIS CAR AND PROBABLY MANY OTHERS. SUFFERED A CONCUSSION THE EFFECTS OF WHICH ARE STILL ONGOING. I THINK THAT THERE NEEDS TO BE STANDARDS APPLIED TO HEADRESTS TO HAVE ENERGY ABSORBING CUSHIONING. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11121559August 22, 2018
ENGINE
CAR STALLED ON ME AS I WAS DRIVING. NOW MAKES CYCLIC NOISE WHEN I DRIVE. I DON'T DRIVE IT AT ALL HAD MECHANIC CHECK IT AND HE SAID I NEED A NEW ENGINE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11121645August 22, 2018
STRUCTURE:BODY
ANTENNA COVER FELL OFF WHILE CAR WAS REVERSING FROM HOME DRIVE-WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121654August 22, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE INDICATOR KEPT ILLUMINATING AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ALTHOUGH THE FAILURES WERE IDENTICAL. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE DEALER (DESTINATION KIA, 760 CENTRAL AVE, ALBANY, NY 12206, (518) 478-8036) STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE ASSEMBLY FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121530August 21, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE HAS 130,000 MILES. WHILE DRIVING ON A HIGHWAY VEHICLE STARTED TO LOSE POWER WHEN IN CRUISE AND MOTION IS LOST. STEPPING ON THE GAS DOES NOT GET ANY ACCELERATION. THIS OCCURRED AGAIN ON A HIGHWAY AND DISPLAY GIVES ME THE HYBRID ERROR DO NOT DRIVE WARNING. THIS OCCURS WHEN CRUISE IS SET AND ALSO NOT IN CRUISE. I STEP ON THE GAS AND THERE IS NO ACCELERATION. AFTER SHUTTING THE VEHICLE OFF FOR A FEW SECONDS THE CAR FUNCTIONS NORMALLY. I AM ALSO HAVING BACK UP CAMERA ISSUES WHICH LEADS ME TO BELIEVE THIS MAY BE AN ELECTRICAL ISSUE. MY DISPLAY GIVES ME THE WARNING MESSAGE ABOUT OBJECTS BEHIND ME BUT THE IMAGE SOMETIMES DOES NOT SHOW. THE IMAGE SOMETIMES IS THERE WHEN I PUT THE VEHICLE IN REVERSE AND SOMETIMES NOT. THESE PROBLEMS ALL STARTED AT THE SAME TIME. KIA WAS CONTACTED AS WE THOUGHT IT MAY JUST BE A COMPUTER UPGRADE. THEY TOLD THE DEALER THERE ARE NO UPGRADES. WE ALSO HAD A NON DEALER CHECK THE VEHICLE FOR ERROR CODES BUT THERE WEREN'T ANY. THE VEHICLE CHECKED OUT FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121312August 21, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
PUSH THE START BUTTON AND CAR DID NOT START TRIED THE 30 SECOND RULE CAR JUST SIZZLED AFTER ABOUT 10 TRIES CAR START BUT CUT IT OFF DOES SAME THING MY CAR WAS PARKED IN DRIVEWAY OR AT WORK AND IT CUTS OFF IN TRAFFIC ENGINE WAS REPLACED LAST YEAR DUE TO RECALL BATTERY HAS BEEN REPLACED PARKING LIGHT ON ONE SIDE IS OUT WHEN REPLACING IT CAR ALSO WOULD NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121335August 21, 2018
AIR BAGS
MY AIRBAG LIGHT WENT IS ON AND MY HORN ISN'T WORKING. SOUNDS LIKE ITS A SIMILAR ISSUE TO NHTSA CAMPAIGN NUMBER: 18V363000 AND YET MY VIN ISN'T INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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