Kia Optima Complaints

7,843 consumer complaints on file.

#11186044March 12, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SHOOK AND THE CHECK ENGINE, LOW BATTERY, OIL, AND ELECTRIC POWER SYSTEM WARNING INDICATORS ILLUMINATED ALL AT ONCE. THE VEHICLE LOST ALL POWER AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAITED APPROXIMATELY FOUR MINUTES AND ATTEMPTED TO START THE VEHICLE; HOWEVER, IT CRANKED, BUT DID NOT START. THE VEHICLE WAS LEFT ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186112March 12, 2019
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, IT BECAME DIFFICULT TO STEER. ALSO, THE ELECTRONIC STABILITY CONTROL AND ELECTRIC POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. THE CONTACT CALLED HENDRICK KIA OF CONCORD (7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8591) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED UNTIL MARCH 18, 2019. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,338.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186144March 12, 2019
SERVICE BRAKES
BRAKES SOMETIMES DON'T RESPOND, IT MADE A SOUND FROM THE BRAKES THE OTHER DAY, MY BRAKES STOP LIKE IF THERE IS SNOW ON THE STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186160March 12, 2019
STEERING
I HAVE A BEAUTIFUL KIA OPTIMA 2011. I BEEN HAVE A FEW PROBLEMS WITH MY CAR. THE STEERING WHEEL AND ALL JACK UP. THE PROBLEM IS THE PARTS THEY PUTTING IN THE CAR ARE CHEAP PARTS YES YU GET WHAT YU BUY. BUT KIA HAVE BEEN DOING A GOOD JOB REPLACING PARTS BECAUSE THEY KNOW HOW CHEAP THEY ARE. NO ONE SHOULD BE RIDING AROUND THE CITY AND THE CAR MAKING LOUD NOISES WHEN YOU HIT I HOLE IN ROAD OR EVEN A MAN HOLE ITS SOUND CRAZY. ITS LOUDER THEN MY RADIO. MY RADIO STAY ON MAX SO I TOOK MY KIA TO KIA WEST IN CLEVELAND OHIO. THE MECHANIC CALL BACK THIS MORNING 03 12 2019 STATED THAT THE STEERING RACK/ ASSEMBLY NEED TO BE REPLACED. I UNDERSTOOD WHY IT NEEDED REPLACE. NOT BECAUSE I WEARED IT OUT . THE STEERING COUPLERS WAS START OF THIS PROBLEM. WITH A QUALITY PARTS THESE PROBLEMS WOULDNT COME UP. THE REPAIR BILL WAS 1035 WITH OUT LABOR COST. KIA HAVE TO DO RIGHT THING BY THE PEOPLE. THE WHOLE STEERING WHEEL NEED TO BE PUT UNDER RECALL. OR SOMEONE GOING BE KILLED BY THIS ISSUE. WE ALL KNOW NO ONE WANT BE RESPONSIBLE FOR A DEATH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186208March 12, 2019
AIR BAGS, ENGINE
MY CHECK ENGINE LIGHT KEEPS COMING ON. AT FIRST IT WOULD GO OFF AND ON WITH NO CODE. NOW IT STAYS ON WITH THE CODE P0420 FOR THE CATALYTIC CONVERTER. ALSO I HEARD ABOUT AN AIR BAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186256March 12, 2019
ENGINE
I AM DRIVING THROUGH AN INTERSECTION AND JUST AS I GET THROUGH, WHILE STILL IN MOTION, ALL THE LIGHTS ON THE DASHBOARD FLASHED OR TURNED ON. I LOST COMPLETE CONTROL OF THE GAS PEDAL, LOST POWER STEERING, AND I WAS FORCED TO PULL OFF INTO A PARKING LOT WHERE I COULDN'T GET TO A PARKING SPOT AND WAS LEFT STUCK AT THE ENTRANCE OF THE ESTABLISHMENT. I PUT MY CAR IN NEUTRAL AND PUSHED IT AWAY FROM THE ENTRANCE AFTER TRYING TO TURN IT OFF AND START IT BACK UP SEVERAL TIMES. I WAS FORCED TO CALL A TOW TRUCK TO GET TOWED TO MY REPAIR SHOP AND THE DIAGNOSIS WAS THAT THE ENGINE BLEW A BEARING AND WILL NEED AN ENGINE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185770March 11, 2019
ENGINE
ENGINE CAUGHT FIRE. CAR ACTING FUNNY PULLED INTO REST STOP. SMELLED SMOKE AND FLAMES STARTED COMING OUT OF THE HOOD. CAR IS NOW TOTALED. THE ENGINE HAD BEEN REPLACED DUE TO A PREVIOUS KIA RECALL. CAR IS TOTALED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11185894March 11, 2019
SERVICE BRAKES
BRAKELIGHTS COME ON, EVEN WHEN CAR IS TURNED OFF. WHEN BRAKELIGHTS CAME ON DURING DRIVING, THE GAS PEDAL WOULD NOT WORK TO ACCELERATE THE CAR. BRAKE LIGHTS CAME ON WITHOUT EVER TOUCHING THE BRAKE. APPARENTLY THE KIA FORTE 2012-2014 HAS A RECALL FOR THIS EXACT ISSUE BUT NONE HAS BEEN ISSUED ON THE OPTIMA. THIS IS A SAFETY ISSUE BECAUSE THE CAR UNEXPECTEDLY LOSES ACCELERATION POWER. VERY DANGEROUS, SPECIALLY WHEN MERGING OR PASSING ON AN EXPRESSWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185536March 9, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AS I WAS DRIVING WITH ABSOLUTELY NO WARNING AT THE TIME OR PRIOR TO THE CAR STOPPED ACCELERATING COMPLETELY AND WILL NOT START BACK UP. WHEN PLUGGED UP YO CABLES LIGHTS AND ALL INDICATORS COME ON BUT THE CAR NEVER STARTS AND THERE IS NO NOISE COMING FROM THE ENGINE . I WAS JUST LEAVING MY DRIVEWAY ON A REGULAR SIDE STREET PROCEEDING FOWARD AT MAYBE 15MPH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11185479March 9, 2019
ENGINE
ENGINE QUIT OPERATING AT 98375 WOULD NOT GO PAST 60 WOULD SPUTTER RPMS WOULD NOT GO PAST 2 RPMS HAD TOWED TO DEALER SHIP COMPLETE ENGINE FAIRER REPLACED WITH NEW ENGINE 4 DAY WITH NEW ENGINE ENGINE LIGHT IS ON AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185489March 9, 2019
AIR BAGS
DASHBOARD AIRBAG LIGHT REMAINED ILLUMINATED WHILE DRIVING CAR. KIA DEALER INSPECTED CAR AND ADVISED DRIVER'S-SIDE FRONTAL AIRBAG IS NONFUNCTIONAL UNTIL CLOCKSPRING IS REPLACED. DEALER DID NOT HAVE PART AVAILABLE. MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184995March 8, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AS I BEGAN CROSSING THE INTERSECTION (HIGHWAY) I ENDED UP GETTING T- BONED HALFWAY THROUGH THE INTERSECTION BY A PICKUP. HE WAS SPEEDING GOING ROUGHLY 60MPH IN A 45MPH ZONE MY KIA OPTIMA SUSTAINED PASSENGER SIDE/ AND FRONTAL IMPACT DAMAGE. THE IMPACT OF THE ACCIDENT SENT ME SKIDDING ACROSS THE HIGHWAY AND NONE OF MY FRONTAL AIRBAGS ACTIVATED NOR DID THE SEATBELT LOCK UP. THIS LEAD ME TO SUSTAIN HEAVY CHEST INJURIES FROM THE IMPACT OF THE STEERING WHEEL. ALSO THE CAR COULD NOT BE SHUT OFF AFTER THE ACCIDENT. THE VEHICLE STAYED RUNNING UNTIL EMT DISCONNECTED THE POWER TO IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11185107March 8, 2019
ENGINE
MY CAR SHUT OFF COMING OFF OF THE HIGHWAY, I DON'T KNOW WHAT'S GOING ON THEY'RE SAYING MY CAR ISN'T UNDER RECALL THIS I'VE HAD MY CAR FOR ABOUT 2.5 YEARS AND MAINTENANCE HAS BEEN KEPT UP ALWAYS THIS IS COSTING ME MORE THAN MY CAR IS WORTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185114March 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO MENTOR KIA (440-953-1000, LOCATED AT 9090 MENTOR AVE, MENTOR, OH 44060) WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185458March 8, 2019
ENGINE, VEHICLE SPEED CONTROL
ON MARCH 7TH 2019, I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60 MILES AN HOUR I FELT A CLICK, & MY ENGINE LIGHT MY OIL LIGHT AND MY BATTERY LIGHT ILLUMINATED. MY CAR DID NOT SHUT OFF BUT GAS WAS NOT ABLE TO FLOW INTO THE ENGINE THEREFORE I WAS COASTING DOWN THE HIGHWAY. I WAS ABLE TO GET OFF ON TO THE EXIT RAMP I PULLED OVER TO THE SIDE, THEN I WAS ABLE TO SHUT MY CAR OFF. I THEN BEGAN TO RESTART THE CAR, & IT DID RESTART I PROCEEDED TO PUT IT IN DRIVE MOVE FORWARD, BUT THE THREE LIGHTS ILLUMINATED ONCE AGAIN. THIS WAS IN THE MIDDLE OF THE INTERSECTION. I SHUT THE CAR OFF AGAIN, THEN, PROCEEDED TO RESTART THE CAR, IT RESTARTED AND I WAS ABLE TO DRIVE THE REST OF THE WAY TO WORK, WHICH WAS A VERY SHORT DISTANCE. LATER THAT DAY I DOWNLOADED THE UVO APP IT DID A DIAGNOSTIC TEST AND FOUND NOTHING WRONG WITH THE VEHICLE., THIS TEST WAS WRONG, SOMETHING WENT WRONG & IS WRONG. ACCORDING TO PAST RECALLS, THE ENGINE HAS SEIZED AND SIMILAR REPORTS HAVE BEEN MADE. I FOUND THIS EXTREMELY SCARY BECAUSE OF THE FACT I WAS DRIVING DOWN THE HIGHWAY IN MEDIUM TRAFFIC, MY ENGINE STOPPED THE LIGHTS CAME ON AND I DID NOT KNOW WHAT WAS GOING TO HAPPEN. LUCKILY I WAS STILL ABLE TO MOVE THE STEERING WHEEL ENOUGH TO GET OFF ON THE EXIT RAMP AND TO PULL TO THE SIDE. I RECENTLY BOUGHT THIS VEHICLE AND I'VE ONLY HAD IT FOR 6 MONTHS. I HAVE HAD THE OIL CHANGED ONLY AT THE DEALERSHIP, AND ANY OTHER SERVICES HAVE DONE BY THE DEALER SHIP. I AM AFRAID TO DRIVE THE CAR BECAUSE OF WHAT HAPPENED, AND WHAT I HAVE READ FROM THE PAST EXPERIENCES OF KIA OPTIMA OWNERS THIS HAS HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185463March 8, 2019
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS INVOLVED IN A HIGH SPEED, REAR END COLLISION IN WHICH I WAS TRAVELING AT APPROX 55MPH WHEN ANOTHER LARGE VEHICLE CHANGED LANES FROM RIGHT TO LEFT, RIGHT IN FRONT OF ME CAUSING ME TO COLLIDE WITH THEM. THE RESULT WAS SIGNIFICANT FRONT END DAMAGE TO MY CAR AND SIGNIFICANT BODILY INJURY TO MYSELF BECAUSE OF THE FAILURE OF MY BRAKES TO ADEQUATELY STOP MY CAR AND THE FAILURE OF THE AIR BAGS TO DEPLOY RESULTING IN MY BODY AND HEAD RAPIDLY FLYING FORWARD INTO THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11184796March 7, 2019
ENGINE
TL* THE CONTACT LEASED A 2014 KIA OPTIMA. WHILE DRIVING, THE VEHICLE HESITATED AS IF IT WOULD STALL. THE CONTACT WOULD HAVE TO APPLY PRESSURE TO THE ACCELERATOR PEDAL TO PICK UP SPEED. IN ADDITION, THE OIL AND CHECK ENGINE INDICATORS FLASHED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184819March 7, 2019
ENGINE
WHILE DRIVING OFF THE INTERSTATE THE KIA OPTIMA STARTED TO SMOKE AND WHEN PULLED OVER FLAMES STARTED TO COME FROM THE HOOD(CAR STILL ONE). THE FLAMES ONLY GOT BIGGER AND EVENTUALLY TOTALED THE VEHICLE .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11184843March 7, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING 40 MPH, THE "PULL CAR TO THE SIDE AND TURN OFF" WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. WHEN THE CONTACT TURNED OFF AND ATTEMPTED TO RESTART THE VEHICLE, ALL THE INSTRUMENT PANEL GAUGES AND INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO KIA OF WALDORF (3188 CRAIN HWY, WALDORF, MD 20603, (301) 645-1711); HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184664March 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AROUND 45 MILES AND HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE. THIS HAPPENED ABOUT 3 MORE TIMES ON THE WAY TO THE DEALERSHIP. BROUGHT IT TO THE DEALER TOLD ME TO REPLACE THE BATTERY. THE SIGN CAME BACK UP AFTER ABOUT 30 MINUTES OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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