Kia Optima Complaints

7,843 consumer complaints on file.

#11289037December 14, 2019
EXTERIOR LIGHTING
MY KIA 2011 INTERIOR DOME LIGHT GOES ON & OFF WHILE DRIVING. IT'S DANGEROUS AT NIGHT BECAUSE THE LIGHT GOES ON & OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289066December 14, 2019
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ARE SO DIM THEY'RE BARELY VISIBLE AT NIGHT. THE REFLECTIVE COATING INSIDE THE LIGHT HOUSING FLAKES FROM GETTING HOT. THIS SHOULD BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289071December 14, 2019
ENGINE
OIL CONSUMPTION ISSUES: I GOT AN OIL CHANGE ON 11/27/19 I EXPLAINED THAT I HAD TO PUT OIL IN IT SEVERAL TIMES IN BETWEEN OIL CHANGES. THE PERSON AT KIA TOLD ME TO COME BACK IN 1000 FOR THEM TO CHECK IT (NOT TO ADD OIL) I CHECKED IT THE MORNING 12/8/19 AT 900 MILES - IT WAS UNDER THE LOW MARK AND I WAS 2 HOUR AWAY FROM HOME. I TOOK IT BACK TO KIA ON MONDAY EVENING 12/9/19 ALMOST 1200 MILES FROM THE LAST OIL CHANGE.). PERSON AT KIA STAID I WAS DOWN 2 LITERS (VERY LITTLE OIL ON THE END OF THE DIP STICK . THE OIL LIGHT DID NOT COME ON, BUT IT DID FLICKER A FEW LIGHT ON MY 2 HOUR DRIVE HOME ) ' KIA ADVISED I'M OVER MY 100,000 MILES AND THAT'S NOT PART OF THE ENGINE RECALL. I WENT HOME, CHECKED THE INTERNET AND THERE TENS OF THOUSANDS OF BLOG ABOUT OIL CONSUMPTION. 1 DAY AGO THERE WAS A NEW STORY, WHERE KIA DENIED A PERSON CLAIM AFTER THE ENGINE SEIZED. AN INSPECTION FOUND A HOLE IN THE ENGINE BLOCK. THE MECHANIC WROTE IN A REPORT THAT IT WAS MOST LIKELY CAUSED BY A LACK OF LUBRICATION; THEREFORE KIA DID NOT PAY. KIA IS AWARE OF THE OIL CONSUMPTION ISSUES. MY LOCAL DEALERSHIP RECEIVED HUNDRED'S OF COMPLAINTS BUT I WAS TOLD THERE IS NO RECALL FOR THAT ISSUE. IF YOU GET IT CHECKED IT'LL READ FOR A DIFFERENT ISSUE OTHER THAT THE CURRENT ENGINE RECALL; IT WILL MISS UP YOUR CHANCES OF GETTING A NEW ENGINE WHEN IT SEIZES UP.) I DON'T FEEL LIKE I'M SAFE IN THIS VEHICLE AND KIA'S STILL PLAYING RUSSIAN ROULETTE WITH OUR LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288648December 12, 2019
EXTERIOR LIGHTING
MY COLLEGE STUDENT DAUGHTER DRIVES THE VEHICLE AND IS UNABLE TO SEE SUFFICIENTLY AT NIGHT WHILE DRIVING. THE LIGHTS ARE TOO DIM TO SAFELY SEE AT NIGHT. THE CAR WAS TAKEN TO THE LOCAL KIA DEALERSHIP AND WE WERE TOLD IT WOULD BE $1,000 TO REPAIR THE WIRING PROBLEM THAT IS WELL KNOWN TO THE DEALERSHIP. WE WERE UNABLE TO AFFORD TO MAKE THE REPAIR AND THE DEALERSHIP TOLD HER TO DRIVE WITH HER BRIGHT LIGHTS ON WHILE DRIVING AT NIGHT WHICH COULD CAUSE OTHER DRIVERS ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288712December 12, 2019
ENGINE
I WAS LEAVING WORK AND MY CAR WOULDN'T CRANK, I THOUGHT IT WAS MY STARTER SO I REPLACED THE STARTER ONLY TO HEAR LOUD KNOCKING NOISE COMING FROM THE ENGINE. I WAS CONCERNED WITH THE WORK FROM FIRESTONE SO I TOOK MY CAR. WHILE DRIVING THE CAR ON A BUSY INTERSECTION MY CAR, A 2013 KIA OPTIMA JUST SHUT OFF COMPLETELY AFTER THE STARTER WAS REPLACED. I INITIALLY THOUGHT IT HAPPENED DURING THE REPLACEMENT OF THE STARTER BUT AN ADJUSTER CAME OUT AND RULED THE STARTER WAS BRAND NEW AND HAD NOTHING TO DO WITH THE ENGINE. AS I CONTINUE TO READ ONLINE REVIEWS I SEE IT CAN BE A PROBLEM WITH THE ENGINES ON KIA. I HAVE A LOUD KNOCKING NOISE COMING FROM THE ENGINE WITH METAL FLAKES IN THE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288719December 12, 2019
ENGINE
VEHICLE WAS IN MOTION WHEN CHECK ENGINE LIGHT CAME ON, CAR WAS DRIVEABLE BUT IDLING ROUGH. BROUGHT VEHICLE TO SHOP FOR DIAGNOSIS. ENGINE HAD FOLLOWING CODES SHOW UP ONCE DIAGNOSED. P0014 - B CAMSHAFT POSITION - TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE. P0017 - CRANKSHAFT POSITION - CAMSHAFT POSITION CORRELATION BANK 1 SENSOR B. AFTER DIAGNOSIS MECHANIC FOUND FAULTY OIL CONTROL VALVE, PART ACTUALLY HAD A PIECE OF THE SCREEN HAD BEEN DISLODGED LEAVING A CIRCULAR HOLE. OTHER PIECE OF SCREEN WAS NEVER FOUND. ONCE REPLACED ENGINE STILL HAD A CODE, STATED CAM SHAFT POSITION SENSOR WAS FAULTY. MECHANIC REPLACED THAT PART AND FINALLY CODE CLEARED FOR ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288448December 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE IGNITION FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (LOCATED AT 5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,871.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288324December 11, 2019
ENGINE
MY BATTERY INDICATOR LIGHT CAME ON WHILE DRIVING ON HUDSON BRIDGE RD. AT THE TRAFFIC LIGHT THE CAR WOULD NOT TAKE OFF AFTER THE LIGHT CHANGE. I TRIED TO TURN THE CAR OFF TO RESTART, BUT IT WOULD NOT TURN OFF OR MOVE. THERE WAS SMOKE COMING FROM UNDER THE HOOD. SOMEONE HELPED ME PUSH OUT THE STREET AND THE NEXT THINK WE NOTICE ARE FLAMES COMING FROM UNDER THE HOOD. THE CAR WAS ON FIRE AND A WORKER AT A NEARBY SHOP USED AN ENTIRE FIRE EXTINGUISHER BUT THE FLAMES CONTINUED UNTIL THE FIRE DEPARTMENT ARRIVED TO PUT OUT. THE FIRE BURNED THE FRONT OF THE CAR AND TIRES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11288355December 11, 2019
ENGINE, POWER TRAIN
I STARTED HAVING ISSUES WITH MY VEHICLE IN OCTOBER 2019, I TRIED TO REACH OUT TO KIA DEALERSHIPS, WITH NO HELP. I KEPT BEING TOLD THERE WERE NO RECALLS ON MY CAR AND THAT I DID NOT NEED TO BE CONCERNED. MY CAR FINALLY STOPPED WORKING, IT JUST WOULD NOT DRIVE. IT WAS JUMPING FROM 0-7000 RPMS AND THEN FLYING FORWARD BEFORE IT STOPPED WORKING ALTOGETHER. AROUND THE MOMENT IT STOPPED DRIVING IT STARTED SMOKING AND I JUST PULLED OVER AND TURNED IT OFF AND THEN IT WOULDN'T EVEN GO INTO NEUTRAL FOR A TOW TRUCK. I PLACED A BRAND NEW TRANSMISSION INTO MY CAR EVEN WHILE MAKING A CAR PAYMENT ON IT ON NOVEMBER 23RD 2019, IT IS NOW DECEMBER 11, 2019 AND I HAVE ONLY DRIVEN IT 302 MILES AND I AM HAVING THE SAME ISSUES ON IT. WHEN I CALL KIA I AM TOLD THAT THERE ISN'T ANYTHING THEY CAN DO TO FIX THE VEHICLE AND THAT I NEED TO HAVE IT DIAGNOSED AGAIN FOR A CHARGE OF 170.00. I AM NOW WAY UPSIDE DOWN ON THE VEHICLE AND AM CONTINUING TO HAVE ISSUE AFTER ISSUE WITH IT. I DO NOT RECOMMEND THIS CAR. I HAVE TWO SMALL CHILDREN AND I HAVE TO HAVE A VEHICLE BUT I WILL NOT KEEP PAYING TO HAVE THINGS FIXED THAT SHOULD NOT BE AN ISSUE ON A LESS THAN FIVE YEAR OLD CAR!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288418December 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AT EVERGREEN KIA (LOCATED AT 9205 S WESTERN AVE, CHICAGO, IL 60643, (800) 211-3116). THE DEALER REPLACED THE ENGINE IN JANUARY OF 2019. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT ATTEMPTED TO START THE IGNITION, BUT WAS UNSUCCESSFUL AS SMOKE APPEARED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND SAW FLAMES. THE CONTACT'S HUSBAND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE AND POLICE DEPARTMENTS WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE VEHICLE WAS TOWED TO BERWYN KIA (LOCATED AT 7050 OGDEN AVE, BERWYN, IL 60402, (708) 797-0300) WHERE IT WAS DIAGNOSED WITH NEEDING THE STARTER AND STARTER SYSTEM REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11288199December 10, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING THE CAR ON A TWO LANE STREET AT A NORMAL RATE OF SPEED WHEN THE MOTOR CUT OFF. I COASTED TO THE SIDE OF THE ROAD AND TRIED TO RESTART THE ENGINE. WHEN I GLANCED UP I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I OPENED THE HOOD AND THE ENGINE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE CAR IS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11287868December 9, 2019
ENGINE
DRIVING THE CAR DOWN THE HIGHWAY AT 60MPH ENGINE LIGHT CAME ON AND MOTOR STARTING VIOLENTLY SHAKING AND IMMEDIATE LOSS OF POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287902December 9, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT ALL FOUR WINDOW REGULATORS FAILED. THE CONTACT WAS UNABLE TO GET THE WINDOWS TO MOVE UPWARD AND CLOSE. THE CONTACT TOOK THE VEHICLE TO KIA DELRAY (LOCATED AT 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-637-5500) WHO STATED THAT THE WINDOW REGULATORS FAILED FOR ALL FOUR WINDOWS AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED AUTHORIZATION TO REPAIR THE REAR WINDOWS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13306734. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287788December 8, 2019
AIR BAGS, ENGINE
SINCE PURCHASE THIS CAR HAS CONTINUED TO HAVE ENGINE ISSUES , OIL ISSUES AND CHECK ENGINE LIGHT ON AND OFF. IT'S A REAL CONCERN TO ME AND SINCE THIS CONTINUES THE AIR BAG SENSORS KEEP COMING ON. THIS CAR WAS PURCHASED IN 2017 FROM DEALERSHIP. THIS STARTED OCCURRING MID JANUARY 2018 AND HAD GOTTEN PROGRESSING. THIS CANNOT BE NORMAL. I RECEIVED A RED RECALL NOTICE AND HAVE SINCE BEEN INFORMED THAT THERE ARE NO RECALLS ON THIS 2014 KIA OPTIMA. THIS IS VERY CONCERNING TO ME ! THIS CAR OBVIOUSLY HAS SERIOUS ISSUES. THE VEHICLE IS READING THIS AS THERE ARE MESSAGES ALERTING ME ON THE DISPLAY AND THROUGH THE DIGITAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287697December 7, 2019
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I HAVE NEVER HAD ANY ISSUES WITH MY CAR, I GET MAINTENANCE AS SCHEDULED SO IT'S ODD THAT THIS IS EVEN HAPPENING. ON DECEMBER 6TH I WENT TO MOVE MY CAR. I CRANK THE CAR WITH NO PROBLEM. I NOTICED IT KIND OF HESISTATED SLIGHTLY, BUT CONTINUED ON WITH NO PROBLEM. WHEN I WENT TO PUT MY CAR IN REVERSE IN ORDER TO PARK IT STALLED AND ABOUT 5 OR 6 OF THE LIGHTS ON THE DASH CAME ON, THE STEERING WHEEL WENT HARD TO MANAGE/STEER AND AS 6 OTHER LIGHTS STARTED BLINKING, I COULD NO LONGER MANIPULATE MY WHEEL SO I ALLOWED THE CAR TO ROLL INTO THE SPOT BECAUSE I WAS ON A SLIGHT INCLINE AND PUT IT IN PARK. THE MOMENT I DID THAT THE CAR CUT OFF. IT WOULD NOT TURN OVER, IT WOULD NOT DO ANYTHING BESIDES CLICK WHEN I TRIED TO CRANK THE CAR AGAIN. I EVENTUALLY ASKED SOMEONE FOR A JUMP AND MANAGED TO MAKE IT HOME. THE NEXT DAY I GOT UP AND DROVE AS I NORMALLY WOULD AND THATS WHEN THE ELETRIC POWER STEERING WARNING LIGHT CAME ON. WHEN THAT LIGHT COMES ON THE CAR BECOMES HARD TO MANEUVER. THANKFULLY THAT TIME IT WENT OFF AND PROCEEDED TO DRIVE AS IT WOULD NORMALLY. THIS ISSUE HAPPENS UNEXPECTEDLY WITHOUT ANY WARNING. SO AT ANY MOMENT I COULD BE DRIVING AND THE CAR CAN STOP ON ME. I HAVE 4 KIDS AND LIVE IN A REALLY BUSY AREA SO EVEN THE THOUGHT OF THIS HAPPENING HAS ME SECOND THINKING EACH TIME I HAVE TO MOVE MY CAR!! I'VE SEEN MORE THAN ONE OF THE SAME COMPLAINT AND I NOTICE OUR VIN #'S ARE SIMILAR SO SOMETHING SHOULD REALLY BE DONE ABOUT THIS AS IT SEEMS THIS IS A TREND WITH THE YEAR, MAKE, AND MODEL OF THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287443December 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT NOTICED A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE); HOWEVER, THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287465December 6, 2019
ENGINE
THE CAR ENGINE MADE A NOISE AND THE ENGINE AND STARTING SMOKE WITH FIRE AND IT COMPLETELY STOPPED IN RUSH HOUR TRAFFIC. THE CAR SHUTDOWN IN TRAFFIC AND HAD TO PUSHED OUT OF THE STREET TO AVOID ME BEING HIT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11287474December 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. WHILE DRIVING 20 MPH, THE CONTACT WAS NOTIFIED BY OTHER MOTORISTS THAT FLAMES WERE PRESENT UNDER THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT AND A PEDESTRIAN EXTINGUISHED THE FIRE. THE FIRE AND POLICE DEPARTMENTS WERE AT THE SCENE, BUT THE CONTACT WAS UNSURE IF REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO NORTHSTAR KIA (46-05 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, (877) 244-0989) WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ENGINE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11287562December 6, 2019
FUEL/PROPULSION SYSTEM
WHILE IN MOTION ON CITY STREET, VEHICLE SHUT DOWN. TRIED TO RESTART VEHICLE, ALL LIGHTS WOULD BLINK AND ENGINE SOUNDED LIKE IT SPUTTERED BUT DID NOT TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287036December 5, 2019
AIR BAGS
ON NOVEMBER 18, 2019 @ 6:38 PM IN PHOENIX, ARIZONA ON 59TH AVE HEADING WEST I WAS IN A VERY TERRIBLE CAR COLLISION WHERE I WAS AT A STAND STILL AT A RED LIGHT AND WAS REAR ENDED BY A TOYOTA TACOMA GOING 45-60 MPH, UPON IMPACT I WAS FORCED FORWARD AND HIT THE BACK OF A FLAT BED TOW TRUCK AND COMPLETELY DESTROYED THE FRONT OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY UPON IMPACT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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