Kia Optima Complaints

7,843 consumer complaints on file.

#11316233March 5, 2020
ENGINE
WHILE IN IN MOTION ON THE HIGHWAY MY CAR COMPLETED STOP ACCELERATING , (WHILE PRESSING ON THE GAS IT WAS NOT GOING ANYWHERE AND THEN MY ENGINE LIGHT STARTED BLINKING I PULLED OVER AND THE CAR WOULD NOT START UP AGAIN . THEN IT FINALLY DID 20 MINUTE LATER BUT THE GAS WOULD NOT ACCELERATE MORE THAT 55 MPH AND IT SHUT OFF AND WOULD NOT START BACK UP , I GET MY REGULAR MAINTENANCE ON TIME MY CAR NOT EVEN TWO YEARS OLD AND I TOOK IT TO A SHOP APPARENTLY MY ENGINE HAS CEASED UP DUE TO THE LUMINAL BLOCKS . NOW THAT IS 6300 DOLLARS AND MY CAR WAS JUST FINE AND I HAVE PREVIOUSLY DISCOVERED ON LINE THAT MY KIA OPTIMA WAS NOT THE FIRST TO HAVE THIS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315763March 3, 2020
STEERING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED A FRONT WHEEL ALIGNMENT HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315773March 3, 2020
FUEL/PROPULSION SYSTEM
WHENEVER TRYING TO FUEL MY VEHICLE, THE PUMP WOULD CLICK OFF WITHIN SECONDS. I WOULD HAVE TO STAND HOLDING THE PUMP AND RECLICK THE PUMP OVER AND OVER. THIS PROCESS WOULD TAKE 10 TO 15 MINUTES TO FUEL THE VEHICLE. AFTER SEVERAL TRIPS TO THE KIA DEALER TRYING TO GET THIS FIXED. THEY EVENTUALLY REPLACED THE WHOLE FUEL SYSTEM. FROM TIME TO TIME, WHILE PUMPING GAS, I STILL HAVE TO STAND BY THE PUMP BECAUSE THE FUEL PUMP WILL CLICK UP AS IF MY TANK IS FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315808March 3, 2020
ENGINE, STEERING, UNKNOWN OR OTHER
SINCE ABOUT 40K MILES MY STEERING HAS CLICKED, LOCKED, AND MISSED AND HAS GOTTEN WORSE TO THE POINT THAT I HAVE ALMOST BEEN IN A FEW WRECKS FROM INABILITY TO CONTROL STEERING. A MECHANIC FRIEND OF MINE TOLD ME THERE WAS A RECALL FOR THIS AND TO CALL KIA OF CHATTANOOGA (WHO I PURCHASED FROM) TO LOOK INTO IT ALONG WITH OTHER RECALLS I MAY NOT KNOW ABOUT BEFORE TAKING A TRIP ACCROSS COUNTRY WITH MY SON. I HAVE TRIED CALLING AND THE DEALERSHIP HEARS RECALL AND HANGS UP ON ME. I WAS ABLE TO LEAVE ONE VOICEMAIL FOR THE MANAGER BUT WAS NEVER CONTACTED BACK AND CONTINUE TO BE HUNG UP ON. MY CONCERN IS MOSTLY WITH THE STEERING AND POSSIBLE BEARINGS WITH ENGINE. STEERING WILL CLICK EVEN AT A STAND STILL, LOCKS AND MISSES WHILE IN MOTION RATHER BADLY. THIS HAS BEEN HAPPENING SINCE AROUND 40K MILES. UNSURE OF ANY OTHER SAFETY RELATED RECALLS AS I HAD MOVED MULTIPLE TIMES AND BELIVE THAT IS WHY I DID NOT GET LETTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315513March 2, 2020
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON, TOOK CAR TO LOCAL O'REILLY AUTO PARTS FOR THEM TO SEE WHAT THE PROBLEM WAS. GAVE CODE P0091 WHICH YEILDED PART PR536 - FUEL PRESSURE REGULATOR. CALLED RICK CASE KIA, DULUTH, GA (ABSOLUTE TERRIBLE SERVICE/CUSTOMER SERVICE, NUMEROUS TIMES)...CAR ISN'T UNDER WARRANTY, WILL NOT COVER...IMMEDIATELY SAID O'REILLY'S WAS WRONG - IT'S THE ENTIRE FUEL PUMP - QUOTED $800 TO CHANGE. CALLED A SECOND TIME, SPOKE WITH SOMEONE DIFFERENT, SAID $600 TO CHANGE FUEL PRESSURE REGULATOR. CAR ISN'T RUNNING ANY DIFFERENT. CHECK ENGINE LIGHT CAME ON ABOUT $170K MILE MARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315514March 2, 2020
EXTERIOR LIGHTING
DRIVING DOWN THE ROAD, AT NIGHT, MY FOG LIGHTS START GOING ON AND OFF. I NEVER REALIZED HOW MUCH THEY ACTUALLY HELP. CAR ISN'T UNDER WARRANTY SO KIA WILL NOT REPLACE. GOOGLE SEARCH SHOWS LOTS OF PEOPLE WITH THE SAME PROBLEM. FOUND OUT IT COULD BE THE LCM - $80. FOR WHAT LOOKS LIKE A [XXX] PLUG IN. REALLY? COME ON KIA. ADDITIONALLY, I WAS INFORMED OF A HEADLIGHT RECALL. CALLED RICK CASE KIA, AGAIN, TERRIBLE SERVICE/CUSTOMER SERVICE. THEY DISMISSED ME, JUST KEPT SAYING "THERE'S NO RECALL FOR THIS VEHICLE." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315515March 2, 2020
ENGINE
HEARD ABOUT RECALL ON NEWS FOR 2013 KIA OPTIMA ON SATURDAY, 2.29.2020. FOR ENGINE FIRES. DEALERSHIPS WERE ALREADY CLOSED. CALLED RICK CASE KIA FIRST THING THIS MORNING, 3.1.2020. LARRY IN THE SERVICE DEPARTMENT WAS VERY RUDE AND SAID HE WASN'T SURE WHAT I WAS TALKING ABOUT, THEY DO NOT KNOW OF ANY RECALLS. VERY DISMISSIVE. I'M NOT QUITE SURE HOW KIA KEEPS GETTING AWAY WITH THESE TYPES OF THINGS. YOU WANT ME TO KEEP MY FAMILY IN A DEATH TRAP? GTFOH. THIS IS THE 4TH OR 5TH MAJOR RECALL ON MY CAR. ONE OF THE OTHER MAJOR RECALLS WAS FOR METAL SHAVINGS IN THE OIL. AFTER BULLDOG KIA, THEY WERE GREAT, REPLACED THE ENTIRE ENGINE, MY CAR STARTED EATING OIL LIKE CRAZY. I SWITCHED TO HIGH MILEAGE, FULL SYNTHETIC, 5W30 INSTEAD OF 5W20, OIL THINKING IT WOULD HELP SINCE IT HAS SO MANY MILES ON IT. IT DIDN'T. YOU'RE SUPPOSED TO GET 5K MILES WITH FULL SYNTHETIC BEFORE ANOTHER OIL CHANGE, MY CAR IS COMPLETELY OUT OF OIL WITHIN 2K MILES. SO I'M ADDING OIL MYSELF BETWEEN OIL CHANGES. WHEN CONTACTING RICK CASE KIA, I WAS TOLD "JUST LET IT BLOW UP BECAUSE WE DO NOT COVER OIL CONSUMPTION". TO ME, THIS IS ABSOLUTELY ABSURD. I'VE SPENT MONEY ON THIS CAR. THIS IS MY FAMILY'S CAR, THIS IS HOW I GET TO AND FROM WORK TO BE ABLE TO PAY FOR THIS [XXX] CAR....AND I GET TOLD TO LET IT BLOW UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315405March 1, 2020
ENGINE
ABOUT A WEEK AGO I WAS STOPPED AT A STOP SIGN AND WHEN I WENT TO ACCELERATE THE CAR STALLED FOR AROUND 5-6 SECONDS THEN DROVE FINE. EVER SINCE THEN IT WILL RANDOMLY FEEL LIKE IT HESITATES WHILE IN MOTION DRIVING BETWEEN 45-65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315431March 1, 2020
ENGINE
ENGINE FAILURE DIE TO RECALLED MOTOR ISSUES BUT NO RECALL ON HYBRID. KIA REFUSING TO REPLACE MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312041February 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
DRIVING AT 70 MPH, ENGINE DIED AND CAR STARTED SMOKING. PULLED TO SHOULDER, FRONT END OF CAR CAUGHT FIRE. FIRE DEPARTMENT EXTINGUISHED WITH FOAM. CAR A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11312045February 28, 2020
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312048February 28, 2020
STEERING
WHEN DRIVING THE VEHICLE THE STEERING WHEEL IS MAKING A CLACKING NOISE. THE STEERING WHEEL IS LOOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312089February 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM
OIL IS BURNING TOO HOT CAUSING THE OIL TO BURN OUT FASTER THAN IT SHOULD. OVER TIME THIS ISSUE WILL LEAD TO ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311882February 27, 2020
ENGINE, VEHICLE SPEED CONTROL
2019 KIA OPTIMA, IN JULY OF 2019.1ST INSTANCE, 2/4/2020 (LATE AFTERNOON) I DROVE BACK FROM NEW ALBANY IN AND AS SOON AS I GOT OFF THE FREEWAY ON KEYSTONE, I TRIED TO TURN A CORNER AND THE CEL LIGHT CAME ON FLASHING AND THE CAR WOULD BARELY ACCELERATE (HEAVY HESITATION). THEY SAID DO NOT DRIVE, GET A TOW.I DID, THEY HOOKED IT UP. AN ERROR TO CONTACT KIA ENG. THEY INDICATED ITS 1 OF 2 THINGS, ROCK SENSOR HARNESS/ROCK SENSOR. 1ST THEY SAID THEY WOULD REPLACE THE SENSOR BUT THEY ONLY REPLACED THE HARNESS.MILEAGE ON THIS DATE 2/7/2020 8,801 MILES. PICKED UP MY CAR ON FEBRUARY 7, 2020. 2ND INSTANCE 2/24/2020 @3PM(ISH)- RETURN TRIP TO INDIANAPOLIS FROM LAFAYETTE (ROUND TRIP) APX 2:59P ON THE WAY BACK TO WORK, I GOT OFF IN ZIONSVILLE TO RUN TO THE STORE. I STOPPED AT THE LIGHT AND TRIED TO TURN RIGHT, THE EXACT SAME SCENARIO AS THE 1ST INSTANCE. CEL LIGHT, MAJOR HESITATION AND VERY LITTLE ACCELERATION. CALLED SERVICE AT KIA TO GET MY RENTAL READY AND I WAS ON MY WAY IN TO THE SHOP. THE RENTAL WAS READY AND IT WAS LATE MONDAY. HE CONTACTED WHO IS THE GM CALLED ME 2/24/2020 @6:16PM TO SAY THAT HE WILL LOOK INTO THIS ASAP IN THE MORNING. HE ALSO INDICATED THAT HE IS PART OWNER OF LIA DEALER.ON MONDAY EVENING I CONTRACTED KIA CORP OFFICE TO FILE A CASE # SAME EVENING, I TEXT MY SALESMAN BUT THE GMCALLED 8:07A EXPLAINED ITS ON THE RACK AND THE ENGINEERS HAVE BEEN CONTACTED FOR THE RESOLUTION AND HE WILL CALL ME WHEN THEY KNOW MORE. TUES GM AND GM OF ALL LOCAL SERVICE DEPTS) CALLED AND EXPLAINED THE ISSUE, ATTEMPT AT A RESOLUTION CHANGE THE SENSOR AND DRIVING 10 MILES TO MAKE SURE IT FIXES IT. HOW IS 10 MILES GOING TO 'TEST' HE AGREED 30 MILE TEST. HE SAID IF THIS SENSOR FAILS THEY (KIA CORP) WILL REPLACE THE ENGINE! WELL THE SENSOR IS WORKING 2 DAYS SO FAR. (LAST TIME IT TOOK 11 DAYS AND 1,177 MILES TO FAIL) I PICKED UP CAR ON 2/26/20. L
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311542February 25, 2020
POWER TRAIN
MISSFIRE ON CYLINDER 3, CHECK ENGINE LIGHT, CODE P0303. AT 34,900 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311331February 25, 2020
ELECTRICAL SYSTEM
MY REAR DRIVER'S SIDE WINDOW STARTED FALLING DOWN ALL OF A SUDDEN. I HAD TO REPLACE THE REGULATOR AND THE MOTOR. NOW, JUST A FEW MONTHS LATER, THE PASSENGER REAR WINDOW IS DOING THE SAME THING. THIS SEEMS LIKE A DEFECT. I NEVER HAD TO REPLACE A WINDOW MOTOR IN MY 1997 TOYOTA 4RUNNER THAT I JUST TRADED IN IN JULY OF 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311465February 25, 2020
ENGINE, STEERING
MY OPTIMA HAS 104,000 MILES. JUST LAST WEEK WHILE DRIVING ON WET ROADS, I LOST CONTROL AS THE POWER STEERING STOPPED WORKING. THE BATTERY LIGHT COMES ON DURING THIS PERIOD FOR BETWEEN 5-30 SECONDS AS YOU LOOSE ALMOST ALL CONTROL OF YOUR VEHICLE'S STEERING. JUST AS YOUR VEHICLE GAINS POWER STEERING AGAIN, A SCREECHING SOUNDS COMES FROM THE ENGINE COMPARTMENT (MAYBE BELTS RE-ENGAGING). IT HAS BEEN RAINING HER THE PAST WEEK AND THE ISSUE HAS HAPPENED ABOUT 8 TIMES. SOMETIMES DIRECTLY AFTER DRIVING THROUGH PUDDLES, AND SOMETIMES JUST WHILE DRIVING. THE ISSUE ONLY OCCURS THOUGH WHEN THE ROADS ARE WET. THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311517February 25, 2020
ENGINE
HI IM FROM CANADA BUT HERE EXCEPT TAKE OUR MONEY GOVERNEMENT DO NOTHING , CAN YOU TELL ME WHY KIA OPTIMA HYBRID GAS ENGINE IS NOT RECALL BUT NON HYBRID IT IS ??? MAKE A QUIK RESEARCH IN GOGGLE FOR ENGINE SEIZURE OF OPTIMA AND SONATA HYBRID AND IN PERCENTAGE OF SALE THERE IS MORE ENGINE BROKE IN THE HYBRID . IS THE SAME BLOCK ENGINE AND THE ISSUE IS THE SAME , CONECTING ROD AND CRANCKSHAFT SEIZURE ITS THE SAME PARTE NUMBER FOR ALL ENGINE ESCEPT FOR THE HEAD . HOW MUCH DEAD KIA HYUNDAI IS WAITING BEFORE TO DO SOMETHING THERE IS THE SAME PROBLEM WHIT THE THETA ENGINE BUT IN RECALL NOBODY SPECIFIED (HYBRID SO THE STEALER ALWAYS DEFEND HERSELF BY SAYING HYBRID IS NON INCLUDE IN RECALL . HOW MUCH ACCIDENT DO WE NEED TO DO SOMETING FOR THIS CRAPPY ENGINE . MINE DO THE SAME THING THAN THE OTHER AT 60 MPH I LOST SUDDENLY POWER AND CAR STOP IN THE MIDDLE OF HIWAY ITS SHOULD NOT HAPPEN NO MATHER THE MILLAGE I DONT UNDERSTAND WHY KIA HYUNDAI REPAIR THE NON HYBRID THETA ENGINE BUT NOT HYBRID AND ITE THE SAME ENGINE BLOCK ECEPT FOR THE FUEL DELEVRY SYSTEM BUT THE PART WHO WILL BROKE IS THE CONECTING ROD AND ITS THE SAME ISSUE HYBRID OR NOT THANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310952February 23, 2020
ENGINE
I WAS DRIVING HOME WITH MY CHILD IN THE CAR APPROXIMATELY AT 67 MPH ON FREEWAY 99 NORTH FROM LA TO BAKERSFIELD CA AND ALL OF A SUDDEN CAR STALLED. I WAS ON THE FAST LANE AND REACTED IMMEDIATELY TURNED MY EMERGENCY LIGHTS ON BUT CARS BEHIND ME WERE SO SHORT INTO REAR ENDING ME I CRIED BECAUSE I WAS JUST SHOCKED AND SCARED FOR MY SON. LUCKILY MY AUNT WAS TWO CARS BEHIND ME SINCE WE HAD TOOK A SHORT FAMILY TRIP AND THEY HELPED ME OUT. I HAD JUST TOOK MY CAR FOR AN OIL CHANGE TO KIA HADDAD OF BAKERSFIELD WHERE THEY ALSO FIXED A RECALL ON MY VEHICLE. THIS IS THE THIRD TIME ENGINE FAILURE HAPPENS TO THIS CAR. THE FIRST TIME WAS IN JUNE OF 2017 THAT'S WHAT KIA TOLD ME THAT'S WHY THEY COULDN'T REPLACE THE BECAUSE THEY HAD ALREADY REPLACED IT AND WAS OUT OF WARRANTY THE SECOND WHEN IT HAPPENED TO ME IN 2018. SAME THING HAPPENED CAR STALLED WITH MY SON WITH ME. MECHANIC SAID I NEEDED A ENGINE WHICH HE ENDED UP REPLACING I PAYED FOR THAT. NOW THIS HAPPENS AGAIN FOR THE THIRD TIME ? I'M JUST SO OVERWHELMED I'VE BEEN SO LUCKY I HAVEN'T CAUSED NO ACCIDENT. NOW I'M SCARED TO EVEN FIX THIS CAR AGAIN AND DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310973February 23, 2020
ENGINE
MY CAR A 2015 KIA OPTIMA LX 2.4 GDI WHICH ONLY HAS 97,000 MILES ON IT AND WHILE DRIVING HOME THIS PAST FRIDAY EVENING MY ENGINE STARTED TO KNOCK REALLY LOUD. NOW THE CAR IS JUST SETTING AT MY HOUSE AND WHEN YOU START THE CAR UP, IT STILL HAS A HORRIBLE KNOCK. I CAN'T DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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