Kia Optima Complaints

7,843 consumer complaints on file.

#11351727August 28, 2020
AIR BAGS
THE AIR BAG LIGHT IS ON AND HORN AND STEERING WHEEL BUTTONS DON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351729August 28, 2020
ENGINE
AFTER RECEIVING AN REGULAR MAINTENANCE OIL CHANGE ON 8/25/20 @3:42PM MY VEHICLE STARTED TO TURN OFF AND ON AND LOUD KNOCKING COMING FROM THE ENGINE SO I IMMEDIATELY TURNED AROUND AND WENT BACK TO JIFFY LUBE WHERE I RECEIVED THE OIL CHANGE AND THEY PERFORMED A SECOND OIL CHANGE BAFFLED AS TO WHY MY VEHICLE WAS MAKING THE NOISE AFTER THE OIL CHANGE AFTER THE 2 CONSECUTIVE OIL CHANGE THE KNOCKING WAS WORSE AND THEY INSTRUCTED ME TO GO TO A DEALERSHIP ASAP....AS I WAS GOING TO THE CLOSEST DEALERSHIP MY VEHICLE STOPPED REPEATEDLY ON THE HIGHWAY MY 5 YEAR OLD GRAND DAUGHTER AND I WAS TERRIBLY AFRAID PEOPLE WERE HONKING THEIR HORNS SPEEDING PAST AND MY CAR STOPPED UNDER A BRIDGE TURN ABOUT STOPPING TRAFFIC AND IT WAS VERY FRIGHTENING AND FRUSTRATING WHEN I MADE IT TO THE DEALERSHIP THE MAN TOLD ME THAT I WOULD HAVE TO PAY @ $140 TO HAVE THE TECHNICIAN LOOK AT IT AND THAT THEY WERE CLOSING AT 5 SO I CALLED AAA TO TOW MY VEHICLE HOME AND I DON'T UNDERSTAND WHY THIS HAPPENED WHEN I KEEP THE MAINTENANCE ON MY CAR...PLEASE HELP, THANK YOU THAT WAS A VERY FRIGHTENING EXPERIENCE FOR ME AND MY GRAND DAUGHTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351740August 28, 2020
FUEL/PROPULSION SYSTEM
HELLO I RECENTLY WAS FILLING UP MY VEHICLE AND IT FLOODED OF GASOLINE.. I CAN'T SEEM TO FILL MY TANK UP FULLY AND HAVE THE PUMP STOP ITSELF IT OVER FLOWS AND POURS ALL THE GASOLINE THIS IS EXTREMELY DANGEROUS.. AND I DID SEE THAT THERE IS A RECALL FOR DUE TOO THE FUEL AREA. IS THIS FIXABLE THROUGH THIS RECALL? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351809August 28, 2020
ENGINE
I JUST PURCHASED MY 2017 KIA OPTIMA TWO MONTHS AGO. I WAS DRIVING TO WORK TODAY IN THE CENTER LANE ON THE HIGHWAY AT ABOUT 65 MILES PER HOUR. OUT OF NOWHERE WITHOUT WARNING MY CAR SHUTTERS AND THE CHECK ENGINE LIGHT COMES ON. MY VEHICLE IMMEDIATELY LOST ACCELERATION AND GOT DOWN TO ABOUT 45 MPH AND WAS FALLING FAST. CARS WERE FLYING AROUND ME AND I WAS AFRAID FOR MY LIFE, I HAD TO FIGHT MY WAY OFF OF THE HIGHWAY TO GET TO SAFETY. I WAS LOOSING SPEED THE WHOLE TIME AND ALMOST GOT INTO AN ACCIDENT. I GOT INTO A PARKING LOT AND LET THE CAR REST. I CHECKED ALL MY FLUID AND OIL AND EVERYTHING WAS FULL/ FINE. I DECIDED IT WAS A FLUKE AND TO TAKE A BACK ROAD TO WORK. BIG MISTAKE. THE CAR WOULDN'T GO OVER 20 MPH AND I PRESSED THE ACCELERATOR DOWN WITH NO LUCK. THEN ALL OF A SUDDEN THE ACCELERATOR WORKED AND MY CAR SPED UP TO 25 MPH FROM 15. THIS WAS ALSO EXTREMELY DANGEROUS. I PULLED BACK OVER AND CALLED RICK CASE KIA. MY BOYFRIEND USED HIS CODE READER AND FOUND OUT IT WAS THE KNOCK SENSOR. THATS WHEN I FOUND OUT ABOUT THE LAWSUIT. I SCHEDULED AN APPOINTMENT AND GOT A TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP. WHEN I ARRIVED I MENTIONED WHAT HAPPENED AND SAID THAT I JUST FOUND OUT ABOUT THE LAWSUIT FROM THIS ISSUE. THE ONE SERVICE MANAGER FREAKED OUT THAT I MENTIONED THE LAWSUIT IN FRONT OF OTHER CUSTOMERS AND JUMPED TO EXPLAINING HOW MY CAR WAS ALREADY HANDLED AND THIS ONE ISSUE IS COVERED FOR LIFE. THIS MEANS THEY ADMITTED TO KNOWING ABOUT THIS LIFE THREATINING RECALL WHEN SELLING ME THE CAR. IF THEY DISCLOSED THIS CRUCIAL INFORMATION THAT I HAD THE RIGHT TO KNOW, I NEVER WOULD HAVE BOUGHT IT. THEY WILL ATTEMPT TO FIX IT AGAIN BUT I AM TERRIFIED TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351796August 28, 2020
ENGINE, POWER TRAIN
WHEN I TRY TO START MY CAR IT'LL TURN ELECTRICAL COMPONENTS ON BUT NOT MY ENGINE. I HAVE ABSOLUTELY NO POWER STEERING WHEN THIS OCCURS. CAR WILL GO INTO GEAR BUT I CANNOT ACCELERATE. HAPPENS MORE OFTEN THAN NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351833August 28, 2020
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS STARTED TO ROLL DOWN INDEPENDENTLY. THE CONTACT WAS UNABLE TO ROLL THE WINDOWS BACK UP. THE VEHICLE WAS TAKEN TO LOCAL DEALER RICK CASE KIA LOCATED 14500 W. SUNRISE BLVD, SUNRISE, FL 33323, (954) 715-7580, WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDOW REGULATORS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,222.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351718August 27, 2020
AIR BAGS
MY AIR BAG LIGHT WILL NOT GO OUT, SO I TOOK CAR TO MECHANIC AND HE REPLACED CLOCK SPRING AND AIR BAG LIGHT STILL ON. SO LOOKED UP RECALLS FOR KIA 2013 AND I SEE AIR BAG DEFAULT AND I CALLED KIA AND WAS TOLD EVEN THAT WAS A PROBLEM FOR SOME KIA 2013 MY CAR IS NOT INCLUDED BECAUSE OF MY VIN. I WENT BACK TO MECHANIC AND HE STATED THAT IT WAS AN AIR BAG ISSUE WITH KIA AND SHOULD BE TAKEN CARE OF BECAUSE IT IS SAME ISSUE THEY RECALLED KIA OPTIMA 2013 REGARDLESS OF VIN IT IS WITHIN THE YEAR OF RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351502August 27, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO MAKE AN UNKNOWN NOISE COMING FROM THE ENGINE. THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND LATER TOWED TO JIM ELLIS KIA OF KENNESAW, 1221 AUTO PARK DR NW, KENNESAW, GA 30144, AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351373August 26, 2020
UNKNOWN OR OTHER
ABS LIGHT AND TRAC LIGHT ON. RIGHT REAR HUB BEARING NEEDS REPLACING. VEHICLE ONLY HAS 78,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351394August 26, 2020
ENGINE
PROBLEMS WITH ACCELERATION. PUT ON LIMP HOME MODE. I TOOK IT TO DEALERSHIP AND IT TURN OUT THE KNOCK SENSORS AREN'T WORKING AND I NEED TO REPLACE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351411August 26, 2020
STEERING
I AM SENDING THIS COMPLAINT IN REGARDS TO COMPLAINT #11317148. ON MARCH 09, 2020 I FILED A COMPLAINT ABOUT A POSSIBLE RECALL ISSUE TO MY 2015 KIA OPTIMA.I CONTACTED KIA MOTORS @800-333-4542 CASE #[XXX] SPOKE WITH [XXX] ABOUT THE ISSUE ON MARCH 16, 2020 AND [XXX] ON MARCH 17, 2020 AND THE RESPONSE WAS THAT PREMIER KIA LUFKIN TEXAS SAID I DECLINE TO HAVE THE POWER STEERING FLUID CHANGED WHICH WAS THEY DECLINE TO REPLACE THE STEERING COLUMN UNDER ANY WARRANTY, SO I DECIDED TO PAY THE $1298.00 ON JUNE 09, 2020 TO HAVE PREMIER KIA LUFKIN TEXAS TO REPLACE THE STEERING COLUMN FOR MY SAFETY AND MY FAMILY. I ALSO CONTACTED KIAPARTS.COM ABOUT WHERE TO LOCATE THE POWER STEERING RESERVOIR AND RECEIVED A EMAIL ON MAY 27, 2020 FROM [XXX]AT HANSOMOTORS PARTS DEPARTMENT INFORMING ME THAT MY 2015 KIA OPTIMA HAVE AN ELECTRONIC POWER STEERING. THERE IS NO PUMP OR RESERVOIR. BUT LIKE I SAY FOR SAFETY ISSUES I PAID THE $1298.00 TO REPLACE THE STEERING COLUMN. MY QUESTION NOW IS HAVE THERE BEEN ANY RECALLS FOR THIS ISSUE THAT WOULD WARRANT ME A REFUND OF $1298.00 THE AMOUNT I PAID PREMIER KIA ON JUNE 09, 2020? I WOULD ALSO LIKE TO RECEIVE UPDATES ON ANY AND ALL RECALLS CONCERNING MY 2015 KIA OPTIMA. THANKS. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351483August 26, 2020
ENGINE
CAR SHUT OFF WHILE ON THE HIGHWAY CAUSING ME TO BREAKDOWN IN A TUNNEL WITH NO BREAK DOWN LANE, CAR WILL NO LONGER START. DEALERSHIP SAID THE RECALL FOR THE MOTOR WAS OK ON MY VECHILE BUT I KEEP UP WITH MAINTENANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351208August 25, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING THEN THE CAR SHUTOFF ALMOST CAUSING AN ACCIDENT. IT STATED HYBRID SYSTEM WARNING DO NOT DRIVE. THE CAR WILL NOT START AND GETS A FEW GAUGE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350846August 24, 2020
ENGINE
CAUGHT FIRE WHILE DRIVING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11350813August 23, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS FAIL, WHILE DRIVING. THE HEADLIGHTS WORK IN DELAY MODE, THE PARK LIGHTS CAN BE TURNED ON AND OFF, BUT THE HEADLIGHTS DO NOT WORK CONSISTENTLY. TURN SIGNALS WORK. THE HEADLIGHTS DO NOT ALWAYS WORK WHILE DRIVING. I'VE HAD THE VEHICLE TO 3 MECHANIC SHOPS THEY ALL AGREE IT SHOULD BE RECALLED BY KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350733August 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SO FROM THE START I BOUGHT THE CAR $5000 CASH FROM A DEALERSHIP WHO PROMISED A 3 MONTH WARRANTY 3 WEEKS INTO HAVING THE CAR I DECIDED TO TAKE A ROAD TRIP FOR MY GRADUATION PARTY FROM HIGH SCHOOL I'M ABOUT 2 HOURS OUT FROM MY CITY GOING DOWN THE HIGHWAY CAR JUST STOPS ACCELERATING AND FLASHING A ENGINE LIGHT WHILE I'M ON A ONE WAY HIGHWAY TRACTOR TRAILERS AND CARS ARE GOING 80MPH BEHIND MEANWHILE MY CAR CAN'T ACCELERATE LUCKILY I WAS ABLE TO PULL OVER WITHOUT LOSING MY LIFE SO I CALL THE DEALERSHIP AND HE HANGS UP AND SAYS THERE'S NOTHING HE CAN DO THERE'S NO WARRANTY AT ALL AND I'M JUST IN SHOCK I'M STRANDED ON THE HIGHWAY WITH NO ONE NEAR ME THAT I KNOW SO I END UP PAYING THE TOW TRUCK $600 TO GO BACK TO MY CITY TAKE THE CAR TO MECHANIC HE SAYS IT'S THE KNOCK SENSOR HE ' FIXED' IT ON THE WAY HOME FROM PICKING IT UP FROM THE MECHANIC I WAS DRIVING ON THE HIGHWAY AGAIN THE CAR DOES THE SAME EXACT THING BUT THIS TIME IT WAS WORSE BECAUSE CARS WAS RIGHT BEHIND ME ALMOST HIT ME AND SWERVED AND ALMOST TOOK THERE OWN LIFE AND MY CAR JUST WON'T ACCELERATE ANYMORE AND SOUNDS HORRIBLE KNOCKING SOUND WHILE CARS ARE COMING STRAIGHT BEHIND ME I PULLED OVER EVENTUALLY GOT IT TOWED BACK TO THE MECHANIC AFTER PAYING HIM HE SAYS HE'S STILL TRYING TO FIX IT I HONESTLY JUST WANT TO BE SAFE IN MY CAR THAT WAS SUPPOSED TO GET ME TO COLLEGE NOW IM OUT OF A CAR AND COLLEGE FUNDS DUE TO FIXING THE CAR AND CAN'T EVEN GO DUE TO LACK OF SAFETY ON VEHICLE IT WAS VERY TRAUMATIZING AND IMPACTING ON MY LIFE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350616August 21, 2020
UNKNOWN OR OTHER
DRIVING 65MPH WARNING COMES ON 'HYBRID SYSTEM FAILURE PULL OVER AND TURN OFF' SO I PULLED OVER AND TURNED THE CAR OFF THEN IT WOULDN'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350456August 20, 2020
ENGINE
THE ENGINE STARTED TO KNOCKING WHILE I WAS DRIVING ON A CITY STREET AND CAN'T PICK UP SPEED OVER 60 MPH AND KNOW THE ENGINE LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350233August 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM
WE WERE GETTING OFF THE HIGHWAY HEADED HOME THE CAR MADE A LOUD NOISE AS WE WERE APPROACHING THE LIGHT ONE I'VE NEVER HEARD BEFORE I DIDN'T THINK ANYTHING OF IT SO AS WE PULLED OFF FROM THE LIGHT GOT DOWN THE STREET THE CAR JUST LOCKED UP AND SHUT OFF LIKE THERE WAS A FLASH OF LIGHT OR SOMETHING COMING FROM THE HOOD AND IT DIDN'T WANT TO STOP SCARED ME AND MY KIDS SO AFTER I MADE SURE EVERYTHING WAS OKAY I WAITED TIL WE STOPPED PUT IT BACK IN PARK AND TURNED MY KEY BACK OVER TO PULL OVER OUT THE STREET FULLY SO I CAN CHECK IT THERE IT WAS MY ALTERNATOR BRACKET BROKE WITHOUT A CLUE WHY NO PHYSICAL CONTACT OR ANYTHING WHATSOEVER ALTERNATOR IS NOT DAMAGED NEITHER WAS THE BELT ON IT BAD I KNOW THAT WHEN I TOOK IT TO A MECHANIC AND THAT'S ANOTHER THING NO ONE NOWHERE COULD GIVE ME AND ANSWER FOR IT SO IT'S LIKE IT OVERHEATED IT OFF AND BROKE THE ENGINE PIECE MY ONLY THEORY NOTHING ELSE IS DAMAGED AROUND IT OR ANYTHING SO THAT'S WEIRD FOR A PIECE TO JUST BREAK SO I DID RESEARCH ON THE KIA OPTIMA AND STUMBLED ACROSS THE OVERHEATION AND THE FUELING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350283August 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE VEHICLE SHUT-OFF WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT ENGINE HAD SEIZED. THE CONTACT THEN HAD THE VEHICLE TOWED TO JTS KIA OF ROCK HILL (840 N ANDERSON RD, ROCK HILL, SC 29730) WHERE THE VEHICLE REMAINED IN THEIR POSSESSION. THE VEHICLE HAD YET TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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