Kia Optima Complaints

7,843 consumer complaints on file.

#11386516January 4, 2021
ELECTRICAL SYSTEM, ENGINE
2013 KIA OPTIMA IN AUGUST 2019 STARTING STALLING OUT AND WOULDN'T START. THEN MY ENGINE STARTING KNOCKING. MY CAR WOULD STILL START BUT WOULD ONLY GO 20-30 MPH WHILE MAKE KNOCKING ENGINE NOISES. TOOK MY KIA OPTIMA TO THE KIA DEALERSHIP. THEY REPLACED THE ENGINE DUE TO RECALL. BUT DIDN'T REPLACE THE STARTER, AFTER I GOT MY CAR BACK MY STARTER WENT OUT COMPLETELY! MY CAR WON'T START. DEC 2020 TOOK MY KIA TO KIA DEALERSHIP. THEY TOLD ME IT WAS MY STARTER. I HAVE TO PAY $800 FOR STARTER REPLACEMENT. I TOLD THEM I HAD THE EXTENDED WARRANTY FOR THE ENGINE RECALL. FOUND OUT KIA REPLACED 5 OUT 7 STARTERS WHEN THEY REPLACED THE ENGINE DUE TO RECALL. BUT THEY WON'T REPLACE MY STARTER BECAUSE IT'S BEEN OVER A YEAR FROM THE ENGINE REPLACEMENT. I TOLD THEM MY CARS BEEN PARKED THE ENTIRE YEAR 2020 DUE TO COVID AND I THOUGHT I JUST NEEDED A BATTERY. I BOUGHT A BATTERY BUT MY CAR STILL WOULD START. I KNOW MY STARTER WAS DAMAGED DUE TO MY ENGINE AND OIL LEAK DUE TO RECALL & KIA SHOULD REPLACE THE STARTER UNDER THE ENGINE WARRANTY FOR THE RECALL. MY CARS STILL AT THE DEALERSHIP AND I DON'T HAVE $800 TO FIX THE STARTER. MY STEERING WHEEL WAS SHAKING AND MAKING NOISES, I PAID KIA TO FIX IT 2020 NOW I FOUND THERE'S A CUFF LINK RECALL AND KIA WILL REIMBURSE ME. I KEEP HAVING TROUBLE WITH 2013 KIA OPTIMA! I WILL NEVER BUY A KIA AGAIN! BUYER BEWARE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386518January 4, 2021
STEERING
MY STEERING WHEEL WOULD SHAKE, MOVE UP AND DOWN, MAKE CLICKING AND KNOCKING NOISES AS I AM DRIVING. WHEN I HIT A SPEED BUMP THE NOISES GET WORSE IN MY STEERING WHEEL AND THE SHAKING AND MOVING GETS WORSE. TOOK MY CAR TO KIA DEALERSHIP THEY FIXED IT & I PAID AROUND $80. NOW I FOUND THERE'S A RECALL ON THE CUFFLINKS IN THE STEERING WHEEL. KIA KNEW ABOUT THIS PROBLEM AND DIDN'T NOTIFY ME & CHARGED ME TO FIX IT. THE ONLY REASON I FOUND OUT ABOUT IT WAS MY CAR WOULDN'T START AND I HAD MY CAR TOWED TO KIA & ASKED ABOUT OTHER RECALLS. I HAD MY ENGINE REPLACED DUE TO RECALL & I HAVE EXTENDED WARRANTY ON THE ENGINE REPLACEMENT. BUT KIA DOESN'T WANT TO REPLACE MY STARTER. SOUND FAMILIAR? KIA DID THE SAME THING TO ME WITH MY STEERING WHEEL, THEY MADE ME PAY TO FIX THE STEERING WHEEL AND NOW SAY I CAN GET REIMBURSED AND THERE'S A RECALL. NOW THEY WANT ME TO PAY FOR THE STARTER BUT MY ENGINE HAD A RECALL WHICH REPLACED THE STARTER AND BATTERY. KIA REPLACED 5 OUT 7 BATTERIES WHEN THEY REPLACED THE RECALLED ENGINES. I WILL TRY TO GET REIMBURSED FROM KIA FOR THE STEERING WHEEL REPAIRS NOW THAT I FOUND OUT THERE'S A RECALL ON THE SHAKING STEERING WHEEL. BUT I COULDN'T FIND THE RECALL ONLINE ANYWHERE? I BOUGHT MY KIA IN 2019 AND I'VE HAD PROBLEMS EVER SINCE I BOUGHT IT! KIA WANTS ME TO PAY FOR IT OUT OF POCKET AND THEN THEY TELL ME IT'S A RECALL LATER ON SO I CAN GET REIMBURSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386541January 4, 2021
ELECTRICAL SYSTEM
DRIVING THE CAR AFTER MULTIPLE CHANGES AND RECHARGING OF ALTERNATOR AFTER ENGINE RECALL. OVER THE COURSE OF 3 MONTHS, THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD TWICE AFTER DISPLAYING ALL DASHBOARD LIGHTS AND THEN SHUTTING DOWN. THIS IS THE SECOND TIME, I AM GETTING THE ELECTRICAL SYSTEM ON THIS CAR SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386225January 3, 2021
ENGINE
CAR STARTED VIBRATING AND MAKING A KNOCKING NOISE COMING FROM THE ENGINE WHILE BEGINNING DRIVE ON THE HIGHWAY. THE KNOCKING GOT WORSE AND THE ENGINE STALLED SHORTLY AFTERWARDS. PULLED OVER ON HIGHWAY SHOULDER AND SMELLED BURNT OIL AFTER CAR STOPPED. CHECKED OIL LEVELS AND TEMPERATURE WERE WITHIN ACCEPTABLE RANGES. ENGINE APPEARED TO BE SIEZED AFTER ATTEMPTING TO TURN ON THE VEHICLE AGAIN. CAR HAD TO BE TOWED AWAY FROM HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386087January 2, 2021
ENGINE
MY CAR IS TICKING AND BATTERY KEEPS GOING DEAD IT CUT OFF ON THE HIGHWAY HAD TO HAVE IT TOWED HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386121January 2, 2021
ELECTRICAL SYSTEM, ENGINE
GETTING ONTO THE FREEWAY ACCELERATING, WHEN HEARD RATTLING AND SAW SMOKE, EXITED THE FREEWAY AND PARKED THE VEHICLE. THERE WAS NO WARNING OR LIGHTS THAT CAME ON PRIOR OR DURING THIS TIME. HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP IN CITY OF CARSON. I RECEIVED A PHONE CALL ON SATURDAY 1/2/2021 FROM TONY AT THE DEALERSHIP ASKING FOR PERMISSION TO DIAGNOSE THE VEHICLE. I AGREED TO THE DIAGNOSTIC TESTING. RECEIVED A CALL BACK WITHIN AN HOUR TO NOTIFY ME THAT THERE WAS A HOLE IN THE ENGINE, NO REPAIRS COULD BE DONE AND I NEEDED A NEW ENGINE. I ASKED HOW DID THE HOLE GET IN THE ENGINE. HE SAID THERE WAS AN INTERNAL ROD THAT SHOT OUT OF THE ENGINE CREATING A HOLE. IT WILL COST $8,875 AND WILL TAKE AROUND 3-4 WEEKS TO REPAIR. I PURCHASED THIS VEHICLE IN OCTOBER 2017 WITH APPROX. 3000 MILES ON IT. STARTED HAVING ISSUES WITH ELECTRICAL ABOUT A MONTH OR TWO AFTER PURCHASE 2017-2018. I HAD TO HAVE IT TOWED TO THE KIA IN CERRITOS BECAUSE IT WAS INOPERABLE, SINCE THEN WE HAVE HAD IT IN TO BE SERVICED AND HAVE HAD MULTIPLE ISSUES. INCLUDING ANOTHER MAJOR ISSUE IN AUGUST 24, 2020 WHEN THEY REPAIRED THE ACTIVE AIR FLAPS AND A NEW BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386139January 2, 2021
ENGINE
THE VEHICLE'S ENGINE STALLED & SHUT OFF WITHOUT WARNING, WHILE I WAS DRIVING IN TRAFFIC. IT GAVE ZERO PRIOR WARNING, THERE WERE NO WARNING LIGHTS, NO SPUTTERING, NO INDICATION OF AN ISSUE. AT THE TIME, IT HAD A QUARTER TANK OF GAS (AT LEAST THE GAUGE SAID SO). AAA FILLED THE TANK AND WE RESTARTED THE VEHICLE, WITHOUT ISSUE. I TOOK IT TO THE DEALERSHIP OUT OF CONCERN IT MAY HAPPEN AGAIN (ON THE FREEWAY WHERE IT COULD CAUSE AN ACCIDENT), AND THEY SAID IT'S A FAULTY TURBO CHARGER CAUSING A "LOSS OF POWER." GIVEN THERE WERE NO ISSUES WHILE DRIVING IT TO THE DEALERSHIP, I'M NOT SURE I AGREE WITH THE "LOSS OF POWER." BUT REGARDLESS, IF THE TURBO IS BAD, IT'S AMONG THOUSANDS OF OTHER 2013 KIA OPTIMAS WITH TURBO & ENGINE ISSUES THAT ARE ALL WAY TOO SIMILAR TO BE COINCIDENCE. THE DEALERSHIP WANTS ALMOST 4K TO REPLACE IT, WITHOUT ANY GUARANTEE IT'LL ACTUALLY FIX THE ENGINE STALLING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386185January 2, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I LEFT WORK ONE NIGHT AND STARTED FINE AND WAS DRIVING NORMAL FOR ABOUT 10-15 MILES THEN EVERY SINGLE LIGHT CAME ON THE DASH BOARD THEN COULDN'T ACCELERATE ANYMORE! IT DROPPED IN LIKE 15MPH INCREMENTS UNTIL IT FINALLY ROLLED TO A STOP! I CUT THE CAR OFF AND EVER SINCE IT CUT OFF IT HASN'T CUT BACK ON SINCE ME AND COUSIN LOOKED AND SEEN NO OBVIOUS PROBLEMS BUT THINK THE MOTOR LOCKED UP COMPLETELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385798December 31, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN I WAS DRIVING ALL THE LIGHTS CAME ON ON THE DASHBOARD AND I COULDN'T ACCELERATE AT ALL THEN IT CUT OFF AND HAVEN'T BEEN ABLE TO JUMP IT OFF OR ANYTHING! WE'VE LOOKED TO SEE IF WE COULD FIND OUT WHY BUT IT'S JUST DIED AND I THINK THE MOTOR LOCKED UP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385586December 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED WHILE HER SON WAS DRIVING 60 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE DRIVER PULLED OVER AND PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385410December 29, 2020
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, AFTER DRIVING FOR ABOUT ANOTHER MILE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER - LEV KIA OF FRAMINGHAM (510 COCHITUATE RD, FRAMINGHAM, MA 01701, (508) 879-5555) WHERE IT WAS DIAGNOSED AND THE MECHANIC FOUND NO ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385205December 28, 2020
ENGINE
AS MY STEPDAUGHTER WAS DRIVING HOME FROM WORK ON A HIGHWAY, A LOUD KNOCK NOISE CAME FROM THE ENGINE COMPARTMENT. AT WHICH TIME SHE WAS SCARED TO DRIVE IT ANYMORE, SO SHE PARKED ALONGSIDE ROAD AND WAITED FOR SOMEONE TO COME GET HER. THE CAR WAS THEN TRAILERED TO THE HOUSE AND THEN TO THE KIA DEALERSHIP. WHEN THE CAR WAS STARTED TO LOAD ONTO THE TRAILER, THERE WERE NO WARNING LIGHTS OF ANY KIND ON THE DASH BUT THERE WAS AN OBVIOUS NOISE THAT SOMETHING WASN'T RIGHT WITH THE CAR. UNLOADING IT AT THE DEALERSHIP, THE NOISE BEGAN TO GET LOUDER AND AGAIN, NO LIGHTS OF ANY KIND CAME UP AS A WARNING. BEFORE TAKING IT TO THE DEALERSHIP WE CALLED KIA AND SPOKE WITH ROBERT ON 12/9/2020. ROBERT SAID THERE WERE NO RECALLS ON THIS CAR AND THEY WOULD NOT HONOR THE CURRENT RECALL THAT IS ALL OVER THE PAPERS AND NEWS STATIONS. I ASKED IF THERE WERE ANY OTHER RECALLS ON THIS CAR AND HE SAID NO. TODAY WHEN THE DEALERSHIP CALLED TO LET US KNOW THAT THE CARS ENGINE NEEDS REPLACED BECAUSE OF THE ROD BEARINGS, AGAIN WE ASKED IF THERE WERE ANY OPEN RECALLS ON THIS CAR. WE WERE AGAIN TOLD NO. AFTER VIEWING YOUR WEBSITE, WE HAVE LEARNED THAT THERE IS, IN FACT AN OPEN RECALL FOR THE AIRBAG. I KNOW THE AIRBAG HAS NOTHING TODO WITH THE ENGINE, BUT CONSIDERING KIA WAS NOT HONEST ABOUT THAT RECALL IT WOULD LEAD SOMEONE TO BELIEVE THAT THEY AREN'T BEING HONEST ABOUT ANYTHING ELSE. I OPENED A CASE WITH KIA AND THAT NUMBER IS 13909518. WE AREN'T ASKING FOR ANYTHING BUT THE RIGHT THING TO BE DONE. WE JUST PURCHASED THIS CAR 3 WEEKS BEFORE THIS HAPPENED. WE WERE ALREADY STRUGGLING TO PURCHASE HER A CAR AND WILL NOW HAVE TO SOMEHOW FIND A WAY TO PURCHASE ANOTHER ONE. PLEASE HELP US!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385108December 27, 2020
ELECTRICAL SYSTEM, ENGINE
IT STARTED WITH THE HEAD LIGHTS GOING OUT THEN SHORTLY AFTER THAT WAS FIXED THE CAR WOULD SHUDDER START. THE CLOCK WOULD SHOW 000 AS IF THE CAR WAS BRAND NEW AND NEEDED THE TIME PLACED ON THE CLOCK THE SAME THING WAS HAPPENING TO THE SPEEDOMETER. THEN THE CAR JUST WOULDN'T NOT START AT ALL. THE LIGHTS WOULD COME ON IT WOULD ALSO CLICK BUT NOT TURN OVER. WE TRIED JUMPING THE CAR THAT WORKED FOR A WHILE BUT NOW THE NO START IS STARING TO BE CONSISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385151December 27, 2020
SERVICE BRAKES
SUDDENLY THE BRAKES WERE APPLIED TO THE CAR ON THE ROAD WHILE DRIVING AT 55 MPH ON A HIGHWAY. IF THERE WERE ANY CARS BEHIND ME, I WOULD HAVE GOTTEN REAR ENDED, AT A VERY HIGH SPEED, POTENTIALLY RESULTING IN SEVERE INJURY. I WAS NOT ABLE TO DRIVE THE CAR ANYTHING MORE THAN 5MPH DUE TO THE BREAK CONSTANTLY BEING APPLIED TO THE CAR RESULTING IN ME NOT BEING ABLE TO MERGE ACROSS THE HIGHWAY SAFELY TO THE SIDE. THE CAR GAVE THE "CHECK BRAKE" ALERT ALONG WITH "HYBRID SYSTEM FAILURE". THE KIA DEALERSHIP IN FREMONT, CALIFORNIA DIAGNOSED THE ISSUE. ATTACHED IS THE DIAGNOSIS REPORT. THERE WAS A BRAKE FLUID LEAK INSIDE THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU), POSSIBLY RESULTING IN AN ELECTRICAL SHORT. THAT IS EXACTLY SAME ISSUE AS KIA RECALL 20V519000 ISSUED IN AUGUST 2020. IF THE HECU SHORT CIRCUITS, THERE IS AN INCREASED RISK OF AN ENGINE COMPARTMENT FIRE. KIA NEEDS TO ADD THIS VIN TO THE RECALL. IT'S SAME YEAR MODEL AS RECALL. DEALER ADVISED TO REPLACE A PART 58620-4U301. KIA SHALL PROMPTLY ADDRESS THIS ISSUE. GREATLY APPRECIATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385158December 27, 2020
ENGINE, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384894December 25, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ILLUMINATE SO LITTLE, ONLY LIGHTING APPROXIMATELY 10 FEET IN FRONT OF THE CAR. THIS HAS BECOME EXTREMELY DANGEROUS AND A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384641December 23, 2020
ELECTRICAL SYSTEM, ENGINE
MY KIA OPTIMA KILLED WHILE DRIVING ON THE ROAD CAUSING ME TO SCRAPE THE SIDE OF MY CAR AND IT STARTED SMOKING FINDING LEAKING OIL AS WELL OVER A YEAR AGO AND MY CAR HAS BEEN SITTING AT THE KIA DEALERSHIP STORAGE BECAUSE THEY TOLD ME THERE WASN'T A RECALL ON MY VEHICLE AND THAT I WOULD HAVE TO COME OUT OF POCKET FOR AN ENGINE . I HAVE COME OUT OF POCKET FOR TRANSPORTATION FOR MONTHS AND HAVE HAD TO PAY A STORAGE FEE NOT KNOWING THEY WERE CHARGING ME UNTIL HEARING FROM KIA CONSUMERS . NOW ALL OF A SUDDEN A RECALL IS POPPING UP WHEN I LOOK UP MY VIN AND EVEN MY INSURANCE COMPANY ALERTED ME THAT THERE ARE IN FACT 3 RECALLS ON MY CAR. I AM OUT OF A JOB BECAUSE OF NOT HAVING TRANSPORTATION AFTER COMING OUT OF POCKET OVER 3,000 FOR A RENTAL I COULDN'T SPEND ANOTHER DIME OF MY SAVINGS FOR MY FAMILY'S HOLIDAYS AND EMERGENCY STASH. I'M NEVER LOOKING FORWARD TO DOING BUSINESS WITH KIA AGAIN. I'VE BEEN SO STRESSED MENTALLY AND PHYSICALLY AND I'M STILL PAYING A CAR NOTE FOR A CAR I CAN'T DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384344December 21, 2020
ENGINE
ENGINE IS MAKING KNOCKING SOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384390December 21, 2020
SERVICE BRAKES, HYDRAULIC, ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED OFF THE ROADWAY AND ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE THEN WAS TOWED TO VICTORY KIA (5101 N. NAVARRO ST, VICTORIA, TX 77904, (361) 333-4542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384293December 20, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR SMELLED LIKE GAS WHEN AIR WAS ON AND EVEN WITH AIR OFF. FIXED MARCH 2019 AND I BELIEVE I SEE A RECALL FOR IT NOW. WE PAID A PRETTY PENNY TO GET FIXED. MY PAINT ON MY CAR IS COMING OFF EVERYWHERE LIKE BAD NAIL POLISH. IT IS PEELING OFF AND CONTINUES TO HAPPEN IN NEW PARTS OF THE CAR. I'M TRYING TO GET THIS FIXED NOW WITH KIA. THIS STARTED HAPPENING AROUND WINDSHIELD FIRST ABOUT A YEAR AND HALF AGO AND THEN THE TRUNK LAST FALL AND NOW MY DOOR AND OTHER AREAS IN THE LAST FEW MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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