Kia Optima Complaints

7,843 consumer complaints on file.

#11396207February 14, 2021
ENGINE, UNKNOWN OR OTHER
LOSS OF POWER UPON ACCELERATING. TURBO SEEMS TO BE AFFECTED. PROBLEM STOPS/RESETS SOMETIMES AFTER I TURN OFF THE CAR AND TURN IT BACK ON AGAIN. WHEN TRYING TO ACCELERATE UP TO 40MPH, THE ENGINE DOESN'T RESPOND APPROPRIATELY. I CAN HAVE MY PEDAL PUSHED TO THE GROUND AND IT WILL STILL TAKE AT LEAST 1-2 MINUTES TO GET UP TO 40 MPH. AFTER IT GETS TO AROUND 40-45 MPH IT SEEMS TO RESPOND BETTER TO ACCELERATION, BUT IT STILL LAGS. COMPUTER THREW CODE P2562.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396063February 13, 2021
ENGINE, UNKNOWN OR OTHER
I'D HAD NO MECHANICAL ISSUES W/ MY VEHICLE, WHATSOEVER & ALL ROUTINE MAINTENANCE IS DONE ON TIME. WHILE DRIVING ON THE HIGHWAY ONE DAY & SUDDENLY ALL THE WARNING LIGHTS CAME ON & LOTS OF SMOKE COMING FROM UNDER THE HOOD. PULLED TO THE SIDE OF THE ROAD, HAD IT TOWED TO THE NEAREST KIA DEALERSHIP. AFTER A FEW DAYS, IT WAS EXPLAINED TO ME, BY THE SERVICE TEAM THAT MY ENGINE WAS SHOT, BUT I WASN'T GIVEN AN EXPLANATION AS TO WHY. THERE WERE NO RECALLS AT THAT TIME ON THE HYBRID VEHICLES; HOWEVER, I JUST GOT A RECALL LETTER FOR MY OPTIMA HYBRID, DATED 1/27/2021 THAT DESCRIBED THE VERY THING THAT I EXPERIENCED WITH MY CAR. THIS PROMPTED ME TO VISIT THIS WEBSITE TO EXPLAIN MY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395868February 12, 2021
ENGINE
MY ENGINE IS TICKING AND TAPPING DON'T KNOW WHAT IT COULD BE GOT MY OIL CHANGE IT'S IN THE FRONT PART OF THE VEHICLE02
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395981February 12, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
ENGINE LIGHTS KEEP COMING ON AND OFF. BUT DOESN'T GIVE A CODE WHEN I TAKE IT TO GET SERVICED. TOOK IT UP TO KIA TO TELL THEM THAT ON MY WAY HOME FROM THE DEALERSHIP, THAT MY WALL CAUGHT ON FIRE IN THE TRUNK FROM THE SOCKET THAT HOLDS THE BULBS.BACK LIGHTS GO OUT CONSTANTLY AFTER THE BULBS ARE CHANGED OR THE SOCKET HAS BEEN CHANGED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11396011February 12, 2021
SERVICE BRAKES, ENGINE, STEERING
I LEFT THE DEALER LOT AT CLOSING TIME 2/5/2021 THE TRACTION LIGHT AND BRAKE LIGHTS WARNINGS WERE ON THE ABS LIGHT THE CAR BRAKES SKIDDED UPON APPLYING BRAKES DRIVING AT A SLOW SPEED THE CAR SHOOK WHILE APPLYING BRAKES AND IT FELT AS THOUGH THE ENTIRE MOTOR WAS GOING TO FALL OUT . LATER MY 17 YEAR OLD WHOM HAS DRIVEN FOR 2 YEARS WAS DRIVING A FEW MILES FROM HOME SHE SAID THE STEERING WENT OUT THE BRAKES WENT OUT SHE SKID ACROSS TO THE OTHER SIDE OF THE ROAD DID NOT HIT ANYTHING YET THE ENTIRE ENGINE AND ENTIRE FRONT END OF THE CAR CAME APART THE FRAME AND ALL . SHE COULD EASILY HAVE BEEN KILLED I WOULD LIKE THIS INVESTIGATED THOROUGHLY. I TOLD HER TO DRIVE SLOW AND SHE WAS ONLY GOING AROUND THE CORNER I HAD PLANNED TO TAKE IT BACK TO THE DEALER THE FOLLOWING MONDAY BJUT WAS TOTALLED BEFORE I DID. SHE REPORTED GOING 45 MPH ON A ROAD WHEN I HAD THE ISSUES I WAS DRIVING ABOUT 35 TO 45 ON A REGULAR ROAD DID NOT DRIVE IT ON AN INTERSTATE YET DUE TO THE UNEASY WAYS IT WAS HANDELING AND I HAVE NEVER HAD A WRECK IN ALL MY YEARS OF DRIVING AND 1 AND A HALF HOUR DRIVE EACH WAY TO WORK FOR 40 YEARS . THE CAR ALSO FELT AS THOUGH IT WAS ACCELERATING ON ITS OWN ALSO'
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11395681February 11, 2021
UNKNOWN OR OTHER
[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395816February 11, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT HAD INITIALLY TAKEN HER VEHICLE TO ARAPAHOE KIA (9701 E ARAPAHOE RD, CENTENNIAL, CO 80112) FOR AN OIL CHANGE AND HAD ALSO INFORMED THEM THAT HER VEHICLE HAD BEEN CONSUMING EXCESSIVE AMOUNTS OF OIL. THE DEALER INFORMED HER THAT THERE HAD BEEN A RECALL, NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) PLACED ON HER YEAR MODEL VEHICLE HOWEVER, KIA COULD NOT REPAIR THE VEHICLE UNLESS THE ENGINE WAS KNOCKING. A WEEK LATER, THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE BEGAN TO STALL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE NEXT DAY, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER AND WAS INFORMED THAT HER VEHICLE WAS SAFE TO DRIVE AND THAT THE CHECK ENGINE LIGHT HAD BEEN CLEARED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A CASE WOULD BE OPENED. THE CONTACT THEN RECEIVED A TEXT FROM THE DEALER MECHANIC THAT STATED THAT THE ENGINE WAS FAULTY HOWEVER, THEY WERE UNSUCCESSFUL WITH DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395220February 8, 2021
ENGINE
PUT GAS IN CAR AND NOW ENGINE LIGHT IS BLINKING AND MY CAR IS MISFIRING GEARS AND JERKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395018February 6, 2021
ELECTRICAL SYSTEM
THE WIRING IN THESE CARS ARE COATED WITH SOMETHING THAT SMALL RODENTS LIKE TO EAT THEY CHEW THROUGH THE TAPE THEN THEN WIRING. CAUSING HYBRID ENGINE NOT TO WORK LITES COME. LUCKLY NO FIRE YET. DEALER SAY SORRY THAT WILL BE $ THE CARS WIRING HYBRID PART . RODENTS LIKE TO EAT IT KIA HAS COATING ON IT THAT ATTRACTS THEM THEN IT COSTS YOU THOUSANDS OF DOLLARS TO FIX THEIR PROBLEM CAUSE IT'S NOT COVERED BY THEM. LUCKLY THE CAR DID NOT CAUGHT ON FIRE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394861February 5, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY CHECK ENGINE LIGHT IS BLINKING; FAULTY ACCELERATION ON HIGHWAY AND GOING UPGRADE (UPHILL), VEHICLE JERKING ON LOCAL ROADWAYS; AUTO ZONE SAYS ITS A FAULTY KNOCK SENSOR. IT COULD POSSIBLY BE AN ISSUE WITH THE ENGINE BUT I'M NOT SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394898February 5, 2021
POWER TRAIN
WHEN CAR IS SLOWING DOWN AND /OR APPROACHING A STOP SIGN IT GIVES A HARD JERK. EVEN IF TRAFFIC SLOWS DOWN ON THE EXPRESS WAY IT GIVES A HARD JERK. THIS HAS BEEN GOING ON SINCE NOVEMBER 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394771February 5, 2021
ENGINE
CAR STARTED TO KNOCK SHUT OFF CALLED TOW TRUCK.CHECKED CODE SAID KNOCK SENSOR REPLACED STILL KNOCKS CHANGED OIL AGAIN AFTER TWO MONTHS AND FOUND PIECES OF MEDAL IN OIL THAT LOOKS LIKE BASS AND METAL I WAS DRIVING THE CAR ON ROAD RT.322 IN NO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394657February 4, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
CAR WILL NOT START UP. WHEN TURNING KEY I HEAR CLICKING NOISE FROM UNDER THE GOD FROM FUSE BOX AND THINKING IT'S STARTER RELAY BUT I REPLACED IT AND STILL NOTHING EVENTUALLY BY KEEP TRYING TURNING KEY TO START FOR 18 MINUTES IT STARTS UP FINALLY. NO CLUE WHAT IT COULD BE. MAYBE STARTER SOLENOID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394390February 3, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
WAS DRIVING DOWN MAIN ROAD APPROACHING REDLIGHY AND BRAKE PEDAL WENT TO STIFF AND CAR SHUT OFF WHILE ROLLING. COULD NOT GET TO START AGAIN AND SMELT ELECTRICAL BURNING SOMEWHERE. HAD TO BEG CAR TOWED HOME. TRIED JUMPING WITH A JUMP BOX TO ELIMINATE BATTERY AND IT WAS NOT ISSUE. ALMOST REAR ENDED VEHICLE INFRONT AND WAS STRANDED ON SIDE OF MAIN ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394438February 3, 2021
ELECTRICAL SYSTEM
WHILE DRIVING ON THE FREEWAY. THE CAR TURNED OFF WHILE DRIVING BECAUSE THE HYBRID SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394468February 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND ARRIVED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11391094February 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE MESSAGE (PULL OVER SAFELY) WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MENTOR KIA (9090 MENTOR AVE, MENTOR, OH 44060, (440)953-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO REPAIR UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS HAD EXCEEDED THE WARRANTY MILEAGE LIMIT AND THERE WOULD BE NO ASSISTANCE PROVIDED IN REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391127February 1, 2021
ENGINE, UNKNOWN OR OTHER
I STARTED HAVING PROBLEMS WITH THE OIL DISAPPEARING NOT LONG AFTER I GOT THE NEW CAR KIA OPTIMA YEAR ABOUT FEBRUARY 2017 I KEEP POURING EVERYDAY MORE AND MORE OIL AS I DRIVE BUT IT DISAPPEARS. ON OR ABOUT AUGUST 28,2020, I RECEIVED AN EMAIL FOR A KIA ENGINE CLASS ACTION SETTLEMENT FEDERAL COURT THAT ADVISES SUFFER FROM A DEFECT THAT CAN CAUSE ENGINE SEIZURE, STALLING ENGINE FAILURE AND FIRE ETC. AND THAT THE ENGINE CAN BE DANGEROUS KIA HAVE BEEN FOUND LIABLE FOR THESE CLAIMS. THEY SAID THEY GAVE ME EXTRA WARRANTY BUT IF IT CATCHES ON FIRE OR EXPLODES THEN THEY WOULD NOT HELP ME AND BY THEN IT IS TOO LATE!! I TOLD THEM THAT I AM SCARED SINCE I AM A GIRL AND KEEP ADDING OIL AND YOU NEVER KNOW WHAT THE ENGINE MACHINE MALFUNCTION CAN DO. I COULD CHECK THE OIL BEFORE GOING SOME WHERE BUT YOU NEVER KNOW WHEN THE OIL WILL ALL OF A SUDDEN DISAPPEAR COMPLETELY IT IS UNPREDICTABLE. I HAVE CALLED KIA MANUFACTURE PHONE AT 1-855-951-0807 AND THEY ARE GIVING ME THE ROUND AROUND I AM AFRAID TO DRIVE THE CAR THAT ONE DAY IT MAY DO SOMETHING AND CATCH ON FIRE. PLEASE I WOULD APPRECIATE ANOTHER CAR THAT WILL NOT CATCH ON FIRE AND BE DANGEROUS. SEE ATTACHED KIA ENGINE SETTLEMENT CLASS ACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390809January 30, 2021
SERVICE BRAKES, ENGINE
LOUD RATTELING WHEN CRANKING, CONTINUOUS RATTELING WHEN ACCELERATING UNDER DRIVERSIDE FLOOR BOARD MADE A CLUNK SOUND WHEN APPLYING BRAKES AND NOW ITS LIKE A SLIDING SOUND BEFORE IT CATCHES BRAKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390752January 30, 2021
ENGINE, POWER TRAIN
VEHICLE SHUT DOWN WITH LOW POWER AT 50 MPH WITH ALL LIGHTS WORKING. COMPUTER HAS CAR SHUT DOWN AND CAN NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima