Kia Niro Complaints

531 consumer complaints on file.

#11321456April 17, 2020
UNKNOWN OR OTHER
PULLING INTO MY PARKING SPACE, BARELY MOVING, CAR SUDDENLY LUNGED FORWARD AND TO THE RIGHT OVER A CONCRETE BARRIER AND UPHILL. THIS HAPPENED WITH ANOTHER KIA - FORTE- A FEW YEARS AGO . SAME TRAJECTORY. LOW SPEED TURN, I DID NOT ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317160March 9, 2020
POWER TRAIN
WHEN I WAS GOING TO LA USING 110 EXPRESS LANE. CAR STOP UNPREDICTABLY TOTALLY AND I PARKED THE CAR LEFT SIDE 110 EXPRESS LANE. I WAS STAYED 3 HOURS UNTIL TOW COMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300065January 17, 2020
POWER TRAIN
THE VEHICLE WILL SOMETIMES GO FORWARD EVENTHOUGH THE GEAR SHIFT IS IN THE R POSITION FOR REVERSE. AND THE OPPOSITE HAPPENS. I MAY GO IN REVERSE EVENTHOUGH THE GEAR IS IN THE D POSITION FOR DRIVE. -- I BELIEVE THE ABOVE HAPPENS IF I SHIFT GEARS TOO QUICKLY BEFORE THE CAR FINISHES ITS SYSTEM CHECK. -- THAT IS MY OWN TROUBLESHOOTING EFFORT/OPINION. THE WRONG MOTION HAPPENS WHEN STARTING FROM A STATIONARY POSITION. FOR EXAMPLE STARTING THE CAR AND WANTING TO DRIVE FORWARD OUT OF A PARKING SPOT OR WANTING TO GO REVERSE TO BACK OUT OF A GARAGE. ---- IT'S HAPPENED SEVERAL TIMES. I NOTIFIED THE DEAL SALES REP BACK IN OCT. WHEN IT FIRST HAPPENED. IT'S HAPPEND A COUPLE OTHER TIMES AND FINALLY I FOUND THIS WEBSITE AFTER IT HAPPENED AGAIN THIS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300024January 17, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY BRAKES FAILED AS I TRIED TO STOP FOR A TRAFFIC LIGHT ON A CITY STREET. THERE WAS A CAR ALREADY STOPPED AT THE LIGHT, WHICH I BUMPED INTO. AS I WAS DEPRESSING THE BRAKE PEDAL, IT 'GAVE', AND THE CAR CONTINUED TO MOVE FORWARD; I WAS UNABLE TO STOP. LUCKILY, I HAD ALREADY SLOWED CONSIDERABLY PRIOR TO THE BRAKES FAILING, SO NO ONE WAS HURT AND THERE WAS MINIMAL DAMAGE. THE OTHER DRIVER LEFT THE SCENE WITHOUT EXCHANGING INFORMATION, AND NO POLICE REPORT WAS FILED. THE KIA SERVICE TECHNICIAN WAS UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE: NO CODES SHOWED UP REGARDING ANY PROBLEMS; NOTHING WAS IN THE ONLINE HISTORY REPORT; NO LEAKS OR DAMAGED BRAKE COMPONENTS WERE OBSERVED; TEST DRIVING FAILED TO REPLICATE THE PROBLEM. ALTHOUGH HE SAID I COULD PICK IT UP, SO FAR I HAVEN'T ' I WON'T DRIVE IT IF THE BRAKES ARE NOT RELIABLE! THE ACCIDENT COULD'VE HAPPENED ON THE HIGHWAY AT HIGH SPEEDS; SOMEONE COULD'VE BEEN GRAVELY HURT OR KILLED... I FOUND AN ARTICLE ONLINE THAT DESCRIBED A RECALL OF KIA OPTIMAS FOR WHAT SOUNDS LIKE THE PRECISE PROBLEM: THE 'SOFTWARE FOR FORWARD COLLISION WARNING (FCW) MAY PREVENT THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM FROM ENGAGING AS EXPECTED WHEN FCW SENSES A POTENTIAL COLLISION WITH A STATIONARY VEHICLE.' NHTSA CAMPAIGN NUMBER: 19V539. ARTICLE AT WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/KIA-OPTIMA-RECALLED-BECAUSE-AUTOMATIC-BRAKING-COULD-FAIL/ WHEN I BROUGHT THIS ARTICLE TO THE TECHNICIAN'S ATTENTION, I WAS TOLD THEY COULDN'T DO ANYTHING ABOUT IT UNLESS A RECALL SPECIFIC TO THE NIRO WAS ISSUED. I THEN CALLED THE KIA CUSTOMER SERVICE NUMBER IN THE ARTICLE I FOUND, AND WAS TOLD THEY WOULD INITIATE AN INVESTIGATION; SO FAR I HAVEN'T HEARD BACK FROM THEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11299943January 16, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
2018 KIA NIRO PLUG-IN HYBRID, 16,235MI. VEHICLE HAS BEEN IN 5 TIMES IN LAST SEVERAL MONTHS FOR A TOTAL OF OVER 30 DAYS IN SHOP. TRANSMISSION WILL DO A VERY HARD DOWNSHIFT INTERMITTENTLY WHEN STOPPING. MAKES VEHICLE DIP HARD..NOTICEABLE ON DASH CAM VIDEO. ON HARDER ACCELERATION, POWER TRAIN HAS TROUBLE DECIDING WHAT TO DO AND OFTEN THERE IS A NOTICEABLE DELAY IN ACCELERATION. FEELS SORT OF LIKE IT IS SLIPPING, BUT IS A DELAY IN POWERING THE ELECTRIC MOTOR FULLY AND STARTING THE GAS MOTOR.THIS HAS CAUSED A COUPLE CLOSE CALLS WHEN PULLING INTO TRAFFIC EXPECTING THE CAR TO REACT APPROPRIATELY. SOME ONLINE RESEARCH SHOWS THIS IS NOT AN UNCOMMON OCCURRENCE. DEALER HAS REPLACED A HYDRAULIC ACTUATOR, BLED SYSTEM AND REPROGRAMMED PCM. THIS FIXED A SQUEAK NOISE IN POWER TRAIN BUT NOT THE HARSH/ERRATIC OPERATIONS. AS FOR THE BRAKES, RECENTLY, DEPRESSING THE BRAKE WITH MORE THAN LIGHT PRESSURE CAUSES A RUBBERY GROAN SOUND FROM UNDER DRIVER'S DASH. THIS HAPPENS MORE WHEN THE CAR IS COLD OR SITTING FOR SOME TIME, LESS AFTER IT HAS WARMED UP. DURING THESE EPISODES, THE BRAKE PEDAL TAKE MORE EFFORT TO PUSH AND BRAKE ENGAGEMENT IS DELAYED. THE NOISE WILL HAPPEN WHEN YOU STEP ON THE BRAKE TO START CAR OR WHEN DRIVING. DEALER HAS BEEN DISMISSIVE ABOUT THE ISSUES. WE WERE TOLD WE WOULD GET A 'FLIGHT RECORDER' TO HELP THEM DOCUMENT THE TRANSMISSION ISSUES AND RECORD VEHICLE DATA FROM THE COMPUTERS. TODAY WE WERE TOLD WE WILL NOT BE GETTING IT AND TO COME PICK UP THE CAR. KIA CORPORATE IN IRVINE, CA HAS BEEN NOTIFIED AND A CASE HAS BEEN OPENED. WE ARE WAITING ON A RESPONSE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298499January 10, 2020
ELECTRICAL SYSTEM
SITTING IN VEH. READY TO START.VEH. WILL TURN ON BUT NOT TURN OVER. BATTERY STRONG, LIGHTS ON AND BRIGHT BUT NO PETAL FOR A GAS START. THE VEH. WAS SITTING STILL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297818January 7, 2020
STRUCTURE:BODY
DOOR HANDLE CANE OFF AND VEHICLE SOMETIMES CAN NOT BE LICKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289838December 18, 2019
SERVICE BRAKES
CAR FAILED TO STOP TWICE - ALMOST RAN A RED LIGHT. BRAKES DEPRESSED AND FELT NO PRESSURE IN BRAKE LINE. DEALERSHIP HAS FIXED BRAKE ISSUES WITH CAR ONLY BEING 6 MONTHS OLD IN 2018 - SAME BRAKE ISSUES BUT NOW THE CAR IS NOT STOPPING SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282193December 2, 2019
TIRES
2017 KIA NIRO. CONSUMER WRITES IN REGARDS TO SEVEN SAFETY RECALLS. *LD THE CONSUMER STATED A RECALL WAS NOT COMPLETED DUE TO NOT HAVING THE PARTS TO COMPLETE THE REPAIR. THE VEHICLE HAS BECOME SLUGGISH. THE TIRE PRESSURE LIGHT ILLUMINATED EVEN WHEN THE TIRE WAS FILLED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270308October 22, 2019
STRUCTURE:BODY
A FEW MONTH AGO, THE FRONT PASSENGER DOOR HANDLE FELL OFF WHEN TRYING TO OPEN THE DOOR WHEN THE CAR WAS PARKED/STATIONARY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE HANDLE AND COVER WERE REPLACED. TODAY, 10/22/2018, THE RIGHT REAR PASSENGER DOOR HANDLE POPPED OFF WHEN TRYING TO OPEN THE DOOR WHEN THE CAR WAS PARKED IN THE DRIVEWAY. BOTH TIMES THE DOORS WERE UNLOCKED, AND THE PRESSURE APPLIED TO DOOR HANDLE WAS MINIMAL (NORMAL). THE HANDLE BROKE IN THE SAME PLACE AS THE FIRST. WHEN CONTACTING THE DEALERSHIP, WE ASKED IF THE OTHER HANDLE (RIGHT REAR PASSENGER) COULD ALSO BE REPLACED, AS THIS SEEMS TO BE A DEFECT. THE SERVICE DEPARTMENT SAID THAT THEY COULD INSPECT IT WHEN REPLACING THE OTHER HANDLE, BUT COULD NOT ORDER PARTS UNTIL IT IS DETERMINED THAT IT IS BROKEN. UPON RESEARCHING THE PROBLEM ON THE INTERNET, WE FOUND THAT KIA HAD ISSUED TSB #TSBBOD180_R1 NHTSA ID #10151899, AND TSB #TSBBOD186 NHTSA ID #10151901 IN REGARDS TO THE DOOR HANDLES ON 2017/18 NIROS, AND SAID THAT ALL THREE PASSENGER HANDLES WERE TO BE REPLACED (NOT THE DRIVER). WE THEN CALLED BACK THE SERVICE DEPT AND INQUIRED ABOUT THE TBS, AND WERE TOLD THAT IT WASN'T FOR OUR VEHICLE. 2 HANDLES IN A COUPLE OF MONTHS WOULD WARRANT THE REPLACEMENT OF ALL HANDLES. WE DON'T UNDERSTAND WHY A RECALL HASN'T BEEN DONE, IF THIS IS AN KNOWN ISSUE, OR WHY OUR VEHICLE IS SUPPOSEDLY NOT INCLUDED IN THE TSB. IT IS A SAFETY ISSUE, AS ACCESS CANNOT BE OBTAIN FROM THE OUTSIDE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269378October 18, 2019
POWER TRAIN
TL* THE CONSUMER RENTED A 2019 KIA NIRO. THE CONSUMER STATED THAT WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE VEHICLE MOVED FORWARD WITHOUT WARNING. THE GEAR SHIFT INDICATOR DISPLAYED THAT THE VEHICLE WAS IN REVERSE AT THE TIME OF THE FAILURE. THE VEHICLE WAS RETURNED TO THE RENTAL COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS UNKNOWN. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255755September 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE PROBLEM THAT I'M I'M HAVING IS A CODE P0456 (EVAPORATIVE EMISSION SYSTEM LEAK DETECTED, WHICH IS A SMALL LEAK. THE REASON WHY I'M WORRIED IS BECAUSE THE GAUGE FOR THE RPMS GOES ALL THE WAY ACROSS AS FAR AS IT CAN GO, IN OTHER WORDS IT'S LIKE AS IF I'M PUSHING DOWN ON THE GAS PEDAL AS FAR AS IT CAN GO , IT DOES THIS WHEN I'M DRIVING ON THE HIGHWAY, WHEN I'M ABOUT TO LEAVE A SIGNAL LIGHT FROM A COMPLETE STOP , WHEN I'M DRIVING UP A HILL IS WHEN IT'S WORST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254464September 10, 2019
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2019 KIA NIRO. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BOSAK KIA (241 MELTON RD, BURNS HARBOR, IN 46304, (219) 787-9200) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 13342866. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246151August 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM
FIRST THE AIR CONDITIONER STOPPED WORKING FOR 2 DAYS. THEN ON THE 3RD DAY, 8/13/19, THE HEV LIGHT AND OIL LIGHTS WENT ON. THE ENGINE SLOWED DOWN. THE CAR WAS TOWED TO THE KIA DEALERSHIP IN ONTARIO, CA. INITIALLY THEY SAID IT MAY NOT BE COVERED BY WARRANTY. THEN ON 8/17 THEY TOLD ME THE AIR CONDITIONER NEEDS A NEW COMPRESSOR. THEN ON 8/23 I WAS TOLD THAT OIL AND METAL SHARDS HAD LEAKED INTO THE ENGINE AND THE ENTIRE ENGINE NEEDS TO BE REPLACED. IT IS UNKNOWN WHEN THE REPAIR WILL BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245045August 19, 2019
FUEL/PROPULSION SYSTEM
AS I WAS DRIVING ON THE HIGHWAY, THE AC STOPPED WORKING. THERE WERE NO WARNING LIGHTS, ALARMS OR INDICATORS THAT SOMETHING WAS WRONG, BUT I IMMEDIATELY GOT OFF THE HIGHWAY BECAUSE I THOUGHT THIS IS NOT RIGHT. AS I BRAKED ON THE RAMP, THE CAR STILL WORKED, BUT WHEN I TRIED TO ACCELERATE LEAVING THE RAMP, THERE WAS NO POWER. I GOT INTO AN ADJACENT PARKING LOT AND TURNED OFF THE CAR. WHEN I TRIED TO TURN IT BACK ON, IT WAS COMPLETELY DEAD. I CALLED AAA, THEY GAVE IT A JUMP, BUT EVEN THOUGH THE BATTERY WAS FULL, WHEN PUT INTO DRIVE OR REVERSE IT WOULD DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229081July 2, 2019
UNKNOWN OR OTHER
MY 2017 KIA NIRO HYBRID SEEMS TO NOT BE STORING CODES WHEN THE CHECK ENGINE LIGHT COMES ON. I HAVE HAD 3 SEPARATE PROBLEMS WITH BY NIRO IN 3 WEEKS WITH NO CHECK ENGINE LIGHT, WITH THE HEV HYBRID FUSE AND WITH A CHECK ENGINE LIGHT AND NO POWER AND YET BY THE TIME IT WAS TOWED TO THE SHOP IT RESET ITSELF BUT DIDN'T STORE ANY CODES FROM THE CHECK ENGINE LIGHT.. THE TECHNICIANS COULD NOT RECREATE THE PROBLEMS AND HAD NO WERE TO START FROM. I'M NOW DRIVING IT AND JUST WAITING FOR SOMETHING TO GO WRONG WITH IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223054June 27, 2019
POWER TRAIN
WHILE DRIVING MY 2017 KIA NIRO ON REGULAR ROADS, IT HAD A DRAMATIC DOWN SHIFT IN FIRST GEAR FROM A STOP. CONTINUED FOUR MORE STOPS WHEN APPROACHING A HILL, THE SPORT MODE DID NOT WORK AND BARELY MADE IT UP HILL, NO CHECK ENGINE OR OTHER LIGHTS. SHOP COULDN'T RECREATE PROBLEM. THE RECALIBRATED THE TRANSMISSION. DROVE FINE 1 DAY. 3/4 OF MY WAY ON 200 MILE TRIP ON HIGHWAY USING CRUISE CONTROL THE HEV LIGHT, CHECK ENGINE AND BLINKING GREEN CAR CAME ON. DEALER REPLACED THE HYBRID SYSTEM FUSE. 5 DAYS LATER ON 74 MILE TRIPP'S HIGHWAY ENGINE, (!) AND TRACTION CONTROL CAME ON, LOST POWER AND BARELY MADE IT UP A HILL. OH AND THE HOOD POPPED OPEN, HELD BY LATCH WHILE DOING 65 ON HIGHWAY . NOW IT SITS AT THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222226June 24, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY. AFTER SLOWED DOWN AND STOPPED COMPLETELY, SUDDENLY IT LOSE POWER TO RUN. TRYING TO STEP DEEPER THE GAS PEDAL, BUT NO REACTION AT ALL. AFTER TURN OFF AND TURN ON ENGINE FEW TIMES, IT CAN RUN AGAIN, BUT THIS TIME, THE REAL PROBLEM OCCUR. THE ENGINE SOUNDS SO LOUD..IT'S HYBRID CAR SUPPOSED TO SO QUIET (THAT'S WHAT SOUNDS USUALLY). LATER ON, I FOUND OUT HOW TO STILL CAN DROVE IT, BUT WITH HIGH RISK SUDDENLY LOSE POWER ON THE STREET. LATER FOUND OUT, WHEN THE CAR IN MOTION, THE HYBRID SYSTEM DIDN'T WORKED COMPLETELY, AND THE TRANSMISSION SOUND VERY ROUGH. EVERY TIME WHEN COME TO BRAKE OR WANT TO SLOW DOWN, CAN FEELS OBVIOUSLY AND HEARD THE TRANSMISSION IS VERY ROUGH MAKING CLUTCH LOUD SOUNDS. THE CRUISE CONTROL SYSTEM ALSO TOTALLY NOT FUNCTION. WHEN IN STATIONARY, VERY FIRST WHEN STARTED THE ENGINE, MADE LOUD SOUNDS ON THE ENGINE, AND CAN'T REVERSED OR MOVE FORWARD, JUST STAYED IN PLACE. THE DASHBOARD DISPLAY "CHECK HYBRID SYSTEM". AND ON THE MIDDLE SCREEN DISPLAYING, "LOW VOLTAGE DC / DC CONVERTER".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208393May 18, 2019
ENGINE
THE CAR MISFIRES DUE TO THE EGR VALVE AND THE ENGINEER'S OF THE CAR CAN'T COME UP WITH A FIX FOR THE MISFIRE PROBLEM THE CAR HAS NO POWER WHEN THIS HAPPENS AND IS UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206542May 9, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2018 KIA NIRO PLUG-IN HYBRID. WHILE DRIVING AT 30 MPH AND THROUGH AN INTERSECTION, ANOTHER VEHICLE RAN THEIR RED LIGHT CAUSING A COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FAILED. THE CONTACT'S INSURANCE DEEMED THE VEHICLE TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD CALL NHTSA. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Niro