Kia K5 Complaints

479 consumer complaints on file.

#11503056January 22, 2023
POWER TRAIN
The transmission is experiencing a loss of power and getting heavy/stuck at about 20-30 mph before It begins to accelerate somewhat faster. The car is also not accelerating properly. Engine light came on as this began. Oil changes on vehicle are up to date as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502507January 18, 2023
POWER TRAIN
My wife was driving down the highway with her cruise control set to 75. She noticed she was only doing 71 and pushed the gas pedal manually. The rpm's increased to between 4000-5000 but there was no acceleration with the car. The car then dropped to 68 mph and would not accelerate at all. After pulling over and turning the car off and then restarting it started working ok. This seems to match the transmission recall of the 2023 Kia K5 GT-Line but this car is not currently included in that recall. This recall should be investigated and possibly expanded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502223January 17, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11498955December 27, 2022
ELECTRICAL SYSTEM, ENGINE
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery. My car was purchased Dec 23rd 2021, battery was not even a year old . Fast forward 27 days, on Dec 26th, 2022, I was originally scheduled for the 8000 mile maintenance with Jake Sweeney KIA at 10am, went to start vehicle and wouldn't start again. It done the same as before on 11/29. Just click several times and then the check ESC warning came one(I have video of the entire process). after the Check ESC went off the entire cars electrical system went out and I couldn't even get jumper cables out of trunk of car. I contacted roadside assistance again, but they said it would be 3 to 4 hours before they could come, so I bought cables from store. Once started drove it to Jake Sweeney KIA they change oil and rotated tire and did diagnostic check and everything came back fine, but here is my issue I knew it would because once you jump the car there are no codes or issue after that. Left the dealership and will wait to see if it does it for a third time. I feel they should replce vehicle because this is a safety issue if happens outside the home not mention incovenice with everyday life (work etc).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498765December 24, 2022
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11498761December 24, 2022
ENGINE, POWER TRAIN, STEERING
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498725December 23, 2022
STEERING
While breaking the steering wheel cut hard right, went to brake even more and the steering locked up and was unable to move properly. What component or system failed or malfunctioned, and is it available for inspection upon request? Steering How was your safety or the safety of others put at risk? It sent me into a guard rail, sprained my wrist due to the air bag Has the problem been reproduced or confirmed by a dealer or independent service center? N/a Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Insurance Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights. Car was repaired previously and made multiple complaints about the tightness of the steering to the repair shop and the dealership
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11497432December 14, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2021 Kia K5. The contact stated that the driver assist feature would activate independently. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and shifted from park to drive to deactivate the driver assist feature and continued driving to his destination. The contact called the local dealer and made them aware of failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 32,077.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497356December 13, 2022
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Client called about his car. After a exhausting analysis, we noticed that the ADA system released the brakes, causing an incident. The forward collision warning did not get activated. The car should stop automatically if it detects a possible crash or when the car it’s getting out of the road and it never happened. The main problem was the airbag placed above the pedals. It’s too big and when gets deployed, can cause a fracture, mainly on the right leg of the driver.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11495436November 30, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 11/24/22 my car would not start, and I kept getting a message to check ESC- electronic stability control. I pressed the ESC button on my dashboard but nothing changed. Eventually a relative jumped off the car, bypassing the warning, so I could drive home. The car started correctly the next day and for several days after. Then, on 11/28/22, I got the same warning, then the car would not start. This continued through 11/29/22 at which point I had the vehicle towed to the nearest dealership. It's still there and I have not heard if this has been resolved. At one point the car also said no key detected, although the key was in my hand. Remote start would not work as well. The car has 5800 miles on it. I'm concerned that this could happen while driving the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492462November 6, 2022
WHEELS
Wheel resonance ducting separated from wheel inside of the tire. Broken pieces, threw off the balance of the wheel/tire resulting in very excessive vehicle vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490627October 24, 2022
STEERING
The contact owns a 2021 Kia K5. The contact stated that while driving at various speeds, the power steering malfunctioned, and the steering wheel failed to turn in either direction. Additionally, during the failure several unknown warning lights were displayed. After turning off and restarting the vehicle, the failure self-corrected on several occasions. Recently, the failure failed to self-correct and the vehicle was towed to the local dealer. While the vehicle was at the dealer, the mechanic experienced the failure but was unable to determine the cause of the failure. No repair was performed. The manufacturer was made aware of the failure. The failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490250October 21, 2022
ENGINE
MPG is lower then number provided by both dealer and manufactorer (my average 24 city 27 highway ) factoring that i rarely even use climate controls and other fuel consuming things and often turn off engine in mcdonald's drive thru lane
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488886October 12, 2022
POWER TRAIN
This report is being filed as a duplicate to 11488885, as this issue occurred twice. Please see 11488885 for details, as issue was exactly the same. I have attached the dealership repair invoices for both incidents as I forgot to do so in 11488885.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488885October 12, 2022
POWER TRAIN
1. Car has completely lost power during normal driving. Transmission failure. Loss of Motive power. It is available for inspection upon request 2. Car lost all motive power while on the highway, car had to coast to a stop. This was very dangerous. 3. Car was taken to the Kia dealership, diagnosed by their techs, and transmission replaced. This has occurred two times since the car was purchased new. First at 4,600 miles (6/13/2021) , second at 16,600 miles (9/7/2022). Both times dealership replaced the transmission 4. Both times this occurred the check engine light illuminated and a warning to pull over immediately. There were no prior symptoms when this occurred. The failures happen suddenly. There is apparently already a recall for this issue for the Hyundai vehicles that have this very same engine/DCT combination. Recall #236. This same issue is also occurring on the 2021+ Kia Sorento and 2021+ K5 GT 2.5L
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488746October 11, 2022
VEHICLE SPEED CONTROL
Purchased a 2023 Kia K5 in August 2022 and as of Oct 2022 it has 800 miles. Four times within that period when I was either stopped or coming to a stop the acceleration excessively increased to 4 or more RPMs. I held my brake hard and put it in Neutral in which the RPMs got higher so I proceeded to Park. The first 3 times (while in traffic) it lowered the RPMs back down to normal. The 4th time (today) when stopped and shifting to Park the RPMs did not lower so while in Park, i slowly took my foot off the brake and it slowly lowered the RPMs. In all 4 instances I had the Auto Hold on. The 4th occurrence I noticed that the Auto Hold on the dash was blinking green then white so I turned it off. If this were to occur while I am driving at a high speed, I am afraid it will cause me to have a severe accident. Please investigate if this has been reported in the past and act fast before there is a fatal result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487658October 3, 2022
STRUCTURE:BODY
Glass between windshield and sunroof spontaneously shattered while parked in private driveway. There was no impact, the car had not been driven for two days, it was just parked and the glass busted. It is unknown if water will cause a problem with leaking into the cabin of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478854August 11, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The front seats electrical adjustments do not work properly, I have had ir switch mid drive and stying to adjust them is a hassle. They do not work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478852August 11, 2022
SERVICE BRAKES, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
In this car, when braking or using the adaptive cruise control, the car shakes a lot, making yo lose control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478851August 11, 2022
STRUCTURE:BODY
The bumper is way to low so if you try going up a hill or if you park and there are stoppers, the bottom of the bumper scratches and rubs on the bottom causing it to pop off. You may not realize this until you are driving and it falls off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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